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    Robin Bond Interiors

    5.0 (8 reviews)
    Closed 8:00 am - 5:30 pm

    Services - Robin Bond Interiors

    Home interior design

    Window treatment installation or replacement

    Motorize existing window treatment

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    Decorum Home + Design

    Decorum Home + Design

    2.9
    (8 reviews)
    $$$

    Bummer. I am giving two stars because the store is great! The inventory is exactly my personal…read morestyle and I have found many a great find there. In June, I was excited to bring one of the designers to my home to help with some updates: wall paper, furniture and carpeting included. However, when she arrived she seemed, to put it nicely, unfriendly and aloof. I showed her around. We talked about what was on my wishlist and I gave her a budget. She offered no on the spot ideas, and was relatively quiet. She took photos, told me that she had a big project wrapping up in July and wouldn't be able to get to me until then. I said that was fine but I was really looking forward to her help. Y'all, I never heard from her again. So disappointed. I will likely still shop there myself, but it's unfortunate that this business didn't want my project, or apparently my budget.

    On May 16, 2022, we purchased a Fairfield recliner at Decorum and paid an exorbitant amount of…read moremoney for it, expecting a top quality piece of leather furniture from a high-end store such as Decorum. On October 10, 2022, the chair stuck in the recline position and would not go down. What followed was a five-week experience with Decorum that was at the least frustrating, and at the most, condescending. Ultimately, the chair, which was under warranty from Fairfield, was repaired and returned to us on November 18. I won't go into all of the detail of the back and forth with Decorum but the main point is this: we were made to feel like the enemy. There was never an expression of regret for th failure of this product nor a call from management to say we're sorry this happened. We initiated almost all communication, having to persist to find out when the chair would be repaired and returned. In fact, it felt like Decorum was mad at us for having this problem. If you want to shop for upscale home furnishings, Decorum is your store. If you want to deal with people who are genuine and who make you feel they care about your business, go elsewhere. In fact, the store staff could take lessons from their delivery team; they were courteous, good-humored and a pleasure to meet. Our greatest hope is that the Fairfield recliner does not break down again, or we will be back to square one with Decorum.

    Robin Bond Interiors - interiordesign - Updated August 2026

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