Excellent work on our kitchen plumbing. Rene went above and beyond what we asked…read more He was friendly and efficient. Even my dog liked him

When I first called, the person I spoke to immediately checked if she had availability. She spoke…read moreto one of their plumbers to see, then gave me the number of that plumber and said I could call to coordinate and explain the issue better. I called and spoke to Matthew. He was super kind, courteous, and empathetic. I told him about how the previous plumber came in with a special wand tool, told us we had major gas leaks, that we needed to take care of it immediately, and quoted us $17,000 for it ($15,000 with "discount"). He also said "I normally have to report you to the gas company so they can come shut it down, but I'm not going to. You just have to make sure to take care of it right away." I knew that sounded insane, so that's why I looked for a second opinion, while also doing due diligence in case there was an actual leak. Matthew was apologetic, saying that's unfortunate. He asked straight up if it was Prodigy Plumbing, which it was! He said he doesn't like to bad mouth other companies, but that he's heard of similar situations from other people. He said he wanted to help me out, and would be there in 30. He was super warm. I asked if he didn't mind wearing the boot covers, that I had some in the home, and he pulled them out of his pocket because he was already prepared. He took his time to thoroughly explain what the process looked like. He also said they would do the leak test for free because he wanted to make the bad situation better and knew I needed help. We discovered that one of the shutoff valves was behind the stacked washer dryer, and the only way to access it was to pull them out. He said he'd likely need another guy to help with that, but they could come the following day. We booked. Matthew was joined by Richard and Robert, who were also excellent. Together they got everything done in a short time. Full leak test revealed NO LEAKS! I asked Matthew what the charge would be and he reiterated it was no charge, he just wanted to make sure I got this taken care of. I insisted but he stuck by his original offer. Needless to say, I have found my new plumbers. The absolute best experience I have had with a plumber thus far. Oh and as a bonus, after they cleaned everything up, Matthew took me to the main gas meter and pointed out a few issues. The earthquake shutoff valve wasn't properly mounted, and the pipes on the city side were hand tight. He told me exactly what I needed to do and who I needed to call for that, and gave me a rough estimate on price. Could not be happier with Beach Plumbing, they are the real deal.

Our old water heater's pilot went out late Christmas Eve and Parker at All Pro Water Heaters…read moreactually answered our phone call on Christmas morning! After seeing the photos he asked for, he (rightly) recommended replacement, explaining the cost of just repairing versus replacement and the feasibility of each. He scheduled Daniel to come out on the 26th since the supplier was closed on the 25th. Daniel arrived in the stated time window, examined the old water heater to confirm the initial recommendation, and quickly replaced not only the old water heater, but also the connecting lines coming out of the water heater and sturdy new earthquake straps. We got instructions for restarting the pilot and annual draining for maintenance. They use high quality brands like Bradford White that has a 6-year limited warranty from the supplier and their own 2-year warranty on labor. The cost was what we expected for this type of major appliance expense. Of course not cheap, but reasonable for this level of quality and excellent service. I highly recommend All Pro Water Heaters!

Very impolite and unprofessional. Why they would make assumptions without actually talking to me is…read moremind-boggling.

Another great experience with the Prodigy Plumbing team. Ariel is a great communicator and kept me…read morewell informed. James and Trent communicated well and provided the quote. Field Manager Carlos stopped by a few times to make sure that the work was progressing well and that we were satisfied. The field service team was great to work with and kept us informed of progress. Marcos, Fred, Boii and Victor worked hard and efficiently to ensure that the plumbing was repaired correctly to last for years. They cleaned the areas to look like they were never there. Very satisfied with the end result and constant communication. I will use Prodigy again.

I quoted two jobs with Prodigy. One for a sink drain that was draining slowly and a shower valve…read morereplacement. They came in with really expensive and high quotes, both involving unnecessary drywall work to access the plumbing from outside of the house. I was able to go with alternate quotes with both jobs that were more aligned with market rate prices. Both teams lacked basic knowledge of how to perform simple plumbing repairs and were really fast in giving me outrageous quotes with unnecessary drywall work. Avoid Prodigy Plumbing.

Let there be STEAM!!!! If I could give this man 6 stars I would. He was clear, straight to the…read morepoint, didn't make me jump hurdles just to quote me, he even gave me his pricing over the phone (based on my water heater's error code), and came next day to install a new water heater since mine wasn't worth the price of fixing! Having someone honest who is willing to tell you all your options (like fixing the broken parts versus installing a new water heater), and THEN is willing to give you the exact pricing for those options is hard to find now-a-days. I truly recommend this man; he does a one man operation, works hard, and gets the job done like he said he would; I can't tell you how many times handymen/contractors have said to me "I'll let you know if something comes up and I can't make it" and then only show up if they please; instead he was punctual and today, I was able to take the hotest shower I've had in my new home thus far. He even worked with my work schedule so I could come home to hot water after I told him I work 10-11 hours a day 5 days a week and was going to be without hot water until my next day off . Thank you SO much Wade you are a blessing!!!!!! Also my water heater wasn't even up to code (I had no idea) and he was kind enough to get it all safe and up to code when he installed the new one!

Wade gave me a flat service for the work that needed to be done. Unlike the other businesses I…read morecontacted. The other companies had to be on site, even knowing what the EXACT issue was. Mind you, I was very specific with error code and malfunction. He arrived on time. Knocked out the job in under 30 mins. Cleaned up after himself. I won't call anyone else for tankless repair or maintenance.

Carlos is great!!! He showed up on-time, figured out the…read moreissue with my kitchen sink, offered same-day fix for a reasonable price and got the job done nicely and perfectly. Hard to find a trustworthy plumber sometimes. I'm glad I found one!

On a Friday evening, I noticed muddy water pooling near my toilet, which suggested a pipe issue. I…read morecontacted my usual plumber, but when he didn't arrive the next morning, I began looking for another company since we had to shut off the water to prevent further flooding. Carlos came out to assess the situation and explained that his team could start the next morning at 8 AM. He said they would begin with leak detection to locate the source, then proceed with the repair. The work involved cutting through my granite flooring and into the slab. Before moving forward, I asked if he was licensed and if he could work with my home warranty company and follow their procedures. He confirmed both. Because the work took place on a Sunday, I wasn't able to obtain pre-approval from the warranty company, which led to some complications. I paid by personal check and received a handwritten receipt under the name "SoCal Plumbing." When I submitted it, the warranty company indicated that the license associated with that name was expired and not tied to a plumbing business. I followed up with Carlos, and he provided a different license under the name "G Del Plumbing and Rooter," which was valid. Initially, he and his team were helpful in trying to provide the necessary documentation, although the process took time due to back-and-forth with the warranty company. The warranty company eventually agreed to partially reimburse the cost but required a final invoice showing both the diagnosis and proof of payment. The invoices I received continued to show a balance due, and as the 30-day submission deadline approached, I attempted to follow up multiple times by phone and text but did not receive a response. As a result, I may not be able to complete my claim and get partially reimbursed for this emergency. On the day of the repair, I also asked about installing a water pressure valve and was told there would be a follow-up, but I did not hear back. Overall, the repair work was completed, the toilet was reinstalled as promised, and the team was punctual. I was quoted a range for the price and of course the actual amount was the highest price in that range. However, communication and documentation could have been more consistent, especially given the warranty requirements. My advice is to not pay in full if there are outstanding items that they need to do.

Prompt and very competetive…read more Had a 50Gal Gas Water Heater went out at my rental property. Out of the 5 bids from Yelp, Water Heater Warehouse came in with best price which includes a $100 discount for return customer as I've used their services previously. Maria was very helpful in set up the quote and scheduled Arturo to perform the replacement within the SAME day. Arturo showed up on time and completed the work within one hour much to my tenant's delight. The process and payment were very professionally handled. Much appreciated and would not hesitate to recommend Water Heater Warehouse to others.

Water Heater Warehouse did an excellent job on replacing my water heater…read more Securing it to the wall in case of an earthquake was a great peace of mind for me. The Quality of their work was outstanding.

I requested the service and Tim from the water heater guy was very accommodating and provided a…read moresame day inspection. I was glad to see that Tim arrived exactly when he stated he would, and came in with all the tools he needed, plus more. As well as took his time to full diagnose the issue. We came to the agreement that the water heater needed to be replaced due to multiple factors. He didn't try to upsell me on unnecessary things and I was the one that requested and recommended extra work that needed to be done such as valve replacement and vent inspection. Tim went above and beyond with installing new straps, the valve, water heater, reseated the ducting properly, as well as as put in a much needed gas pipe to reduce any dirt or debris from the gas line into the water heater burner. It took him a bit longer than expected, but he thoroughly tested the water heater, burner, and hot water. I was very impressed by his work and how clean the installation was. I think for the experience, expertise, and quality of Tim's work its was an excellent value. We even upgraded to a larger tank for not much more which the family was very happy about. We have also signed up for the yearly maintenance. I highly recommend Tim the Water heater guy, as he does a great job for a great value.

We have our tankless water heater blow out Friday at 2ish. I call one company and the quoted me…read more$8,000 and not until next week. I was feeling gouge so I call Tim The Water Heater Guy. I told him I had guess from overseas and needed this done ASAP. I think he laughed at the price I told him the others quoted. He quoted $4,200 unseen and he said he would get it done that night. He deliver did a great job and our guests were saved from taking cold showers.

I needed a repair or replacement of a 12 year old water heater. They were responsive and open to…read morediscussing various options and pricing. They offered the best prices. Everyone was prompt and courteous. I'm very satisfied with the installation of the new water heater. Thank you!

Old water heater finally gave out, no hot water one morning. Checked the sticker and the thing was…read moreover 12 years old. Where did time go? Called The Water Heater Company at 9am on a Saturday and talked to Mitchell at the office. He told me he was going to send me one of his best guys, Marc W. and by 10am he was already at my door. Marc was great honestly. He pointed out that my old setup was missing a few things that are code now, like the drain pan under the tank and the expansion tank. Took the time to explain what each part actually does instead of just listing stuff. No pressure on anything. They worked with me on the pricing which I really appreciated. The guy knows his stuff. Install was super clean, no leaks or gas smell. Before he left, we checked the faucets and the new system and he walked me through how to flush it once a year to help it last longer. Great experience.

Ros was very prompt when I messaged my water heater's pilot was having issues. He came and…read moretroubleshot the issue and was able to get my hot water going again. He will try to fix issues first before even trying to suggest expensive part replacement which I definitely appreciate! This is my second time using his services and it sure won't be the last.

Of course, plumbing issues always happen on weekends or Holidays :^)…read more One Sunday, our drains became clogged, and the toilets would not flush. Soon after, water started coming up in the showers and bathtubs. We called a couple of plumbers, but no one was able to come until the next day, and we did not want to wait that long. Then, we looked on Yelp and found Macias Plumbing. Thank goodness! We spoke to Ros, and he was on a job many miles from our house but promised to call us when he was back in the area and available. He suggested that we keep trying to find someone to come to the house in case he wasn't able to make it that day. A couple of hours later, Ros called us to let us know that he was available, and then he came to the house soon after. The clog was caused by tree roots, and he was able to clear the drains. His charge was very fair, and we appreciate that he was able to come to the house on a Sunday. Thanks Ros!

Cole is amazing!! I am beyond grateful for him. We had a leak and had no idea why. They figured out…read moreexactly where it was. They were beyond sweet! I highly recommend them! Best plumbers and super clean and respectful. Side note: I have a son w special needs and they were so kind with him. Plus they brought their own booties! That is huge in my book!

Appt was super easy to make at 5pm and we got someone to come out the next morning! They arrived…read morewithin the estimated time frame and did a thorough inspection to find out what the issue was. There are a couple of things that need to be fixed or upgraded and he made sure to let my husband know but was not pushy at all! It turns out the fix for which we originally called HoneyDo plumbing is relatively easy and he gave my husband instructions on how to fix it without charging us a thing!! We will DEFINITELY be calling HoneyDo back for any plumbing repairs in the future.