Always so helpful and friendly! Love visiting and they do fantastic work! Fixed my daughter's…read morefirst necklace from a boy. It was sterling silver, but they agreed to fix it for me to make her happy. We agreed on the price and the work ahead of time. My daughter is happy again! Thank you!!

Got to come here for my educational purpose and high possibly getting the one in the near future!…read more:) Friendly staff, Lydia, welcomed and showed me and explained me everything I wanted to know! It's a great place to look around a ring for your loved one! It's definitely a top jewelry shop in the area! Come experience it by visiting here! Keep up the great work, Cheers

These folks are professional jewelers with integrity and a strong reputation. I've always been…read moresatisfied with their work.

I found CJ David as I needed my wedding band resized. I went in and they gave me a estimate and I…read moreleft my ring with them. It took them a few days to complete and they called me to pick it up. As she told me it looked brand new. They cleaned and polished a ring that hadn't had that done in years. I wash greatly satisfied and will use them again.

I recently proposed to my fiancée with a ring from Kay Jewelers, and the experience was fantastic…read more I called ahead since I was cutting it close to closing time (I live nearby off Morton Ranch), and Tony told me to come on in anyway. He greeted us right away, explained that the piece she'd seen online was online-only but could be ordered, and then showed us a stunning alternative that retailed for $3000 but was on sale for around $1400. We fell in love with it instantly. I ended up spending about $1700 out the door, including the lifetime warranty and free cleanings--totally worth it. I mentioned this was a "starter" ring until we upgrade, and Tony explained their great trade-in policy: bring it back toward anything double the price or more. The selection is impressive--tons of beautiful rings, necklaces, watches, everything sparkling and organized. You're bound to find something in your budget. Value-wise, getting a $3000 ring for half off felt like a steal, and knowing we can upgrade later makes it even better. As a first-time Kay customer, I was blown away by Tony's helpful, no-pressure service. I'll definitely be back for all future jewelry needs and ask for him specifically. Highly recommend!

I brought a ring made of 14K gold with 5 diamonds across to see if they would be willing to remove…read morethe diamonds and repurpose them into a bezzled necklace for my wife's birthday. The manager declined to move forward with my request because he incorrectly identified the ring as 14KP=14 karat "Plated" gold which was not correct. 14KP means 14K "Plumb" which is a term that was used years ago to signifying the gold is exactly 14-karat gold (58.33% purity) or higher. This was a missed opportunity to earn my business, because I took the ring elsewhere to another jeweler who bought the gold value from me, took the diamonds out and repurposed them into a beautiful necklace. I was disappointed that they were not able to identify the gold correctly.

customer service is amazing. very accommodating and prompt with their repairs. Also quality and fun…read morejewelry to add to your own collection

Rushed in to the store a couple Saturdays ago needing two watch batteries replaced and a couple…read morelinks reinstalled in a watch band in time for a wedding later that day. Mrs. Ortiz is just lovely, and knows her stuff, too! Mr. Ortiz (I assume) knocked the work out by the end of the morning, and the price was very reasonable. I can't recommend this place highly enough - if I could give 6 stars I would!

I went here recently to resize a bracelet/anklet. The links on this piece are particularly thick…read moreand oddly shaped, I was told before that after adjustment the piece may not stay on in the same way (instead of laying flat it may tilt to the side due to adjustment). However, Jordan did an amazing job and managed to keep the piece staying on the body in the same orientation as before adjustment. The work was done VERY quickly and I cannot even tell the piece was adjusted at all (except the fact that the size now fits). A real 5 start experience. On another note, while I was waiting for my piece to be resized, I was able to look around the store and saw a large selection of fine jewelry and watches, this is a spot I will definitely keep at the top of my list should the need arise for a purchase of such items.

I love this place. They offer real service to their customers. They sell the most beautiful…read morejewelery and offer services to their customers one might not expect such as appraisals and repairs. The staff is awesome.

Did a great job fixing two of my broken necklaces. Wonderful service and very professional.read more

Disappointed, Fades to brassy patches in a year. Misleading marketing…read more I bought this tungsten carbide ring as my husband's wedding band, expecting it to last a lifetime. Tungsten is heavily marketed as "indestructible," which led me to believe the ring would maintain its appearance. Unfortunately, just a little over a year into daily wear, the gold finish has completely broken down, and a brassy color is showing through in large patches. When I contacted customer service about the issue, this was their exact response to me: "With everyday wear, it's normal for that gold plating to gradually wear down over time, especially on a ring that's worn daily. Factors such as exposure to hand sanitizers, soaps, lotions, cleaning chemicals, salt water, perspiration, friction, and frequent contact with hard surfaces can all accelerate the natural wearing of the finish. Based on the age of your ring, which was purchased in April 2025, and the photos you provided, the wear appears consistent with the normal aging of a gold-plated tungsten band. Unfortunately, because the finish is a surface coating rather than solid gold, it is considered a normal wear item and is not typically covered under warranty." Although they offered a discounted replacement, a wedding band is meant to be worn daily, so I'd be stuck in the same place in a year, even with the replacement. If a company's product cannot handle basic everyday activities like washing hands, using soap, or applying hand sanitizer without looking terrible in 12 months, that needs to be explicitly stated upfront on the product page. I never would have bought this ring if they had been honest and transparent from the beginning. Avoid this company if you want a wedding band that actually lasts.

What a treat to be a customer at Reiner's Fine Jewelry where they understand service and have the…read morecompetence and experience to work with fine jewelry! The store is beautiful, easy parking, safe shopping, no upselling, and work was accomplished with professionalism and creativity. Steve is a jewel himself. All the staff is delightful, caring, and topnotch. We are fortunate to have such a professional jeweler in Houston.

We had a good experience here! My fiancé brought in a stone we bought elsewhere. We had our stone…read moreset and requested a hidden halo, and they did an amazing job. The craftsmanship turned out beautiful, and they brought exactly what we envisioned to life. We're so happy with the final result and highly recommend them! Apart from that, I have been trying to get in touch with them to ask a question about my ring, and have called them many times over the course of a week and have gotten no response. Maybe you have to go in store to speak with them? Not sure but that's the only reason I gave four stars instead of five; communication could be better. Overall we are satisfied with our experience!!

Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

Kristi Our losing out diamond out of our 60 year old wedding…read morering was an impending sad and sentimental journey! Our low spirits were raised by you - personality, professionalism and your "being" - saved our experience making it so wonderful! Thank you!! Joyce and Dick Fenn

Such a great experience every time we go to Zadok. We've purchased several watches here with many…read moremore on the wish list. Everyone is always so knowledgeable and friendly. We love to stop by and browse their incredible collections! Wish the Houston store would carry Rolex!