Got to come here for my educational purpose and high possibly getting the one in the near future! :) Friendly staff, Lydia, welcomed and showed me and explained me everything I wanted to know! It's a great place to look around a ring for your loved one! It's definitely a top jewelry shop in the area! Come experience it by visiting here! Keep up the great work, Cheers read more

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Had a tennis necklace that broke a few months back but just took it into Amber's last month to get it fixed. Everyone we interacted with were friendly. They were able to clean a few other pieces I had as well. After leaving my necklace with them for a few days, they called me to come and pick it up and it was perfect. Couldn't even remember where it was broken at. Will definitely be my go to for repairs and cleans. Maybe some new purchases in the future. read more

Always so helpful and friendly! Love visiting and they do fantastic work! Fixed my daughter's first necklace from a boy. It was sterling silver, but they agreed to fix it for me to make her happy. We agreed on the price and the work ahead of time. My daughter is happy again! Thank you!! read more

Amber has designed numerous pieces of jewelry for me. They are always done reasonably priced and she takes attention to detail to figure out exactly what you want. read more

My first time in the store, they took great care of my wedding ring that needed fixed. I'll be back, they had a nice selection and the staff were great. :) read more

Outstanding jewelry store. Great ideas and designs. Custom work is beautiful. Watch repair is fast and excellent.

I have 2 things done, the first was a ring sizing and stone replacement which they do on site, PERFECT! And I would recommend them for any jewelry repair. Now the disappointing part, I also took in a Tag Heuer watch that needed crown/stem repair. The Stem set screw became loose allowing the stem to be pulled out. This watch was cleaned 3 yrs ago. I received 2 quotes one fox only the stem which was $350 and to completely overhaul (clean and lube) it was $700. Watch was returned to me kinda repaired, the stem dose stay in but when you adjust the date it clicks hard instead of smooth as it was designed. Something is wrong with stem set screw and it was NOT really addressed by watchmaker. I called Ambers and asked about repair, that did talk to watchmaker who said he did fix and lube but since I refused a full service there are NO GUARANTEES. Basically I threw away $350. Am I upset at Ambers....not too much, but they need to look for another watchmaker who knows what hes doing and it willing to guarantee his work without making you buy/pay for a service you don't need. Bottom line the watchmaker is probably not certified to repair higher quality watches like Rolex, Tag Breitling etc, so better to send to factory, I wanted to support local bussinesses I will use Ambers as a jewler but not for watch repair read more

I just picked up my custom designed Thumb Ring!!! I couldn't be more pleased!!! Amber is a true artist and never ceases to amaze me at how she can listen to my words and visualize exactly what I see in my mind... then make it even better read more

Amber's Jewelers - Jewelry Near Me - Katy, Texas

Got a couple links removed from my watch, and a battery replacement. It took longer than usual, about 45 mins. The difference was the staff were so kind. I got a free water and my sister got a free fanta. They talked to us, offered us a place to sit. They even offered an escort to my car. The staff elevated this experience from a typical 3 star review to a 5. Brilliant job on the staffs end. read more

Great experience with Amy, Lizette and Lydia at Amber's. They are very professional and honest. I would definitely return. 5 Stars

This is my second time with Amber turning our family jewelry into beautiful pieces. This time I wanted to have slightly different design rings for my mom, my sister, and our daughters out of my mom's old ring with tiny diamonds. She listened to my descriptions of what we each had in mind and designed 5 rings and 3 necklaces, all perfectly. Everyone was so thrilled to receive them. Her prices are really reasonable, too. Highly recommend this gem (pun intended lol) of Old Katy. read more

Amber's Jewelers - Custom design - Jewelry Near Me - Katy, Texas

I love Amber's jewelry. A few years ago I decided to change my band to yellow gold and redesign it. I made an appointment and she sat down with me and came up with a beautiful design using my original diamond along with new ones. She's so down to earth and I love catching up with her. Shop Local! She has also bought a few pieces from me. read more

Amber's Jewelers - Jewelry Near Me - Katy, Texas

A true designer! Amber can revive your old jewelry into exciting new pieces! I won't take my jewelry anywhere else for service or appraisal. Excellent service! read more

I went in last Friday to get the prongs on my ring tightened because the stone was kind of loose. I was kindly greeted by Rey and he took care of my request right away. Super cute shop and big selection of beautiful jewelry! I will be returning! Highly recommend if you need any jewelry adjustments. read more

Amber did an amazing job making me a custom ring out of some of my other pieces. So thrilled with how the ring turned out.

OMG! I am so happy that I was directed to them. They have done a phenomenal job with sizing my engagement ring. My fluid is always up and down, I'm an overnight ER nurse. I have good and bad days with puffiness. I'm so happy, they've gained a customer for life. I'm getting my fiancé wedding band from there. read more

Amber's Jewelers - I'm able to wear it! - Jewelry Near Me - Katy, Texas

Absolutely incredible! Went in to get some rings sized in a hurry and was told it's a 7-10 day wait. Explained it was for my wedding that was next week and they were able to do it same day for an incredibly fair price. Super kind employees and very nice store. Would recommend to anyone! read more

TL;DR: while repairs are a bit more expensive, they do it right the first time I had a broken silver and malachite ring. The malachite was scratched up and separated, and the ring was bent and split. Every other place I went to in the Katy areaoffered cheaper prices, but said they couldn't polish the malachite. Amber's repaired the whole thing until it looked brand new, AND resized it, all for $60. The price was well worth it and it was done in a timely matter. read more

Amber's Jewelers - The repaired ring - Jewelry Near Me - Katy, Texas

I went into Amber's with just an idea for an engagement ring. Amber did an awesome job of bringing my dream to life and was so helpful along the way. Thank you so much Amber! She loves it!! read more

Amber's Jewelers - Jewelry Near Me - Katy, Texas

Unacceptable experience. Amber her self "assisted" me. While assisting me she began chastising her staff for various annoyances and took a personal phone call. She passed me off to someone else but not before asking me where I had gotten my lose stone from which made me feel interrogated. She was intense and wants her hand in every task. Her staff was timid around her as not to upset her and be berated. The new CSR was kind and completed my order however I believe my order was never placed. I placed my order 8/26(eta 4 days) and was told my order would be available for pick up on 8/30. I called 9/2 after not receiving a follow up call, only to be informed my order wouldn't be available until 9/9 (eta 7 days). Again, no follow up call indicating another delay until I called Amber's on 9/11 where I was informed miraculously my ring was completed and ready for pick up. Imagine that! Upon arrival, my ring was handed to me inside of a wad of gift tissue paper. No box, no bag, not even in a presentation book .. they handed my ring to me in a WAD of tissue paper. I explained to the cashier how displeased I was with the communication whereas she apologized but also gave me a list of reasons for the lack of communication. The person in charge of calling customers went out of town, which further confirmed this establishment has training issues. Blaming co-workers is never the way to make a customer "feel better" it's completely self serving. IF the worker was out of town then why wasn't their work allocated to other CSR? If Amber had an issue with the staff why not talk to them at a appropriate time instead of chastising them in front of a customer? The inefficiencies are endless. If I can't trust Amber's designs with a small simple project (setting a stone in a ring) then I will not trust them with my more expensive stones and future purchases. First time business test: Failed miserably read more

Never again would I step foot in this store. The lady that runs the place is a rip off artist. Paid $230 for a chain that she sold me as a Christmas present for my son. It broke the first day and she would not replace it and wanted me to pay half price for another one. I could have got a better piece of jewelry from a gum ball machine. What an absolute joke. Then she was checking out another customer and said they warranty all of their jewelry. Sad that an old town store has absolutely zero ethics. read more

The redesigned a wedding band for me. I took in pictures of bands that I liked. They took my vision and made it a reality.

They were amazing and got me my necklace faster then they said they could. I 100% recommend them if you need a cleaning or repairs for your jewelry. read more

I'm new to yelp so I was sitting here thinking about places that no one knows about. Amber's Designs was the first company to come to mind. Amber and I have been friend for years. She has a great thriving business in Old Town Katy. If you need anything, men's jewelry, watches, diamonds, need repair work done..she does it all. She has a great staff, that is very knowledgeable and would run the business well even if Amber wasn't there. But you have to meet Amber to appreciate why her business has done so well over the years. Amber...is Amber. When ya go in tell her BIG SHANE told ya about her on yelp. You'll love her place. Here is her website. http://www.ambersdesigns.com/ read more

The ladies who work here are so friendly and professional. I needed my wedding set rhodium dipped and the work was done in a matter of days. My rings looked brand new when I picked them up! I felt completely safe leaving my wedding rings with the trustworthy people of Amber's and I will most definitely be back. read more

Did a fine job of engraving for me. Timely, polite and affordable. As good as their word read more

Amber's are always so professional and take a personal touch with every piece. Amber and her team have always been wonderful. Not sure of a gift style other than a broach. Austin was wonderful in combining my ideas to combine a unique design. Excited to receive the design he suggested. Even though a last minute decision around Christmas and plan to have designed and engraved within a week. Just in time for the presentation to gift it. And I know Amber's will deliver on time and be beautiful as all there items. read more

This is a true Jewelry Design shoppe. They can create, repair, restore or find anything for your jewelry needs. They are very knowledgeable. read more

Amber's Jewelers - They have the equipment , knowledge & expertise needed to design fine Jewelry no matter what your budget. - Jewelry Near Me - Katy, Texas

I reviewed this place a couple of years ago, and I usually dont do follow up reviews, but I am just so impressed with the service I received today at this jewelry store. I recognized most of the sales team from my prior visit and what pulls at my heartstrings is that they remember me and greet me by name even though I am obviously not a big ticket customer. I ask how much is this and that and this and they know that I'm looking for a good deal and they accommodate me without ever looking over my shoulder when potentially better clients walk through the door. I get to feel like my small purchases are just as important to them as any other. I bought 5 pieces, and was helped by three different associates to make sure I got exactly what I could squeeze into my budget. After all that, they beautifully wrapped my items and wished me a merry Christmas. I love the way I'm feeling right now. I feel valued and I know that they care about me as a customer. Their quality treatment is so rare that I just had to post a follow up. Big budget or not, they will treat you like a million bucks, or at least that's been my experience every single time. read more

Incredible customer service and lovely staff!! Fortunate to have such a great jeweler in Katy!

I had some platinum diamond earrings redone (they were old fashion for me) and a watch fixed and some other minor things, but the earrings were like $500 to add a chain to each side about 1cm each. I paid it to her because I believed she would do the job superbly for that price. After my mother took them to her jeweler because she didn't like what I had done.., he informed us that the that the chain was hollow and USED!!! He proceeded to show her exactly what had been done incorrectly. What's really bad, is hanging from the chain was the 7 carats of diamonds that are the most valuable part. It's a shame, because they seem to be very nice and thorough but I would definitely never recommend. read more

First time in, I had a couple of repairs done. They were ready when promised, look better than new, and cost less than I expected. Personal Service, excellent quality, and reasonably price. Does it get better than that? I was looking for a jewelry store I could trust and am happy to have found Amber's Designs. read more

Over the years, Amber had done several jewelry repairs for me. All were well done. I had my mother's wedding ring (she had passed away many years earlier) and wanted to redesign my own wedding ring and combine the two. I trusted Amber to do the redesign. She walked me through the entire process, from sketches, to wax carvings and molds, to pouring and setting. My ring was even more beautiful and special than I ever thought it could be. I am so thankful for Amber and her artistic talents. She has since made custom pieces for both my daughters and I am sure that when we have family weddings, she will be involved in the ring designs. I do not hesitate to recommend Amber's Designs for all your fine jewelry needs. read more

I absolutely love this store. It is one of my favorites. From custom designs, unique pieces-- to repairs. The prices can't be beat. Amber's Designs is the place to go. It is worth the drive. read more

Amazing customer service. Had a ring that was re-done in white gold and was modified slightly which made the ring look alot sharper. Great talent and great inventory! Super happy and will do more business! read more

I am updating my prior review. I finally received my wedding band today. It was done correctly after the third attempt. Amber was present to make sure everything was correct and that I was completely happy with my repair. I would like to point out that the sales people behind the counter were not to blame for the screw ups. They were kind, polite, and very professional. Amber was not at fault either as she did not do the repair. Both the customer service personnel and Amber did everything they could to make my experience better and did everything they could to make the wrong right. My gripe lies with the fact that it took 3 tries to get a simple resize and shank put in to the repair of my ring. I am sure Amber is looking into the reasons why her jewelers didn't follow the simple instructions. However, I'm not sure I would recommend her store or even go back for repair work. I will have to do more research on jewelers in the area that do repairs. Amber did have some beautiful jewelry on display. If your looking to buy something new and not looking to have jewelry repaired, she has a great selection. read more

I am glad I found Amber's! I've had bad experiences with chain jewelry stores in the mall. Customer service was excellent and I will continue to bring my business here. read more

Not Just Another Generic Corporate Retail Outlet - This Is My New Jeweler! A family heirloom ring that was originally worn by my Great Grandfather was handed down to me this holiday season but it was a few sizes too large for my hand. Needless to say, the sentimental value of this ring goes far beyond any monetary value so when I searched for a jewelry repair shop to size it down for me I did not want to trust it to any old store who mails their work off somewhere to do the work; I wanted to take it to a real Jeweler who did their own work in house whom I could trust with such an important heirloom. Upon googling jewelry repair in my area, I found Amber's Designs and gave them a call on New Year's Eve, no less. The friendly voice on the phone said they not only had master jewelers on site, but they recognized and understand how important such family heirlooms are. Upon hearing that, I took my ring over an hour before closing on New Year's Eve and dropped it off for repair. Once in the shop, I noticed that the diamond in the ring was actually chipped, so I asked Amber's to not only size it down but replace the stone and clean the ring up as well as it had been worn every day for the last 80 years by two different generations and it really showed the wear. I was advised it would take a week to complete but I would not recognize the ring when I got it back because the jewelers would do such a good job of bringing it back to life. I was also assured Amber's would take good care of my ring that meant so much to me, I was given an estimate of the cost, and a receipt that included both an estimated appraisal value and a photo of my ring (two nice touches I had not expected).. One week later, I called Amber's to check on our status and Amber herself answered the phone. She advised they were working on the ring right now and she was just trying to find the right stone to put in it because the original stone was very high quality and she could tell the ring was "well loved" so she wanted to ensure the replacement stone was fitting for such an heirloom. However, she said she would have it ready that afternoon, as promised, so I headed over to Amber's late that afternoon after I left the office for the day. When I got to Amber's shop in old Katy, I met Amber and we talked for awhile while one of her master jewelers was finishing polishing up my ring. What a pleasant, professional, family owned and operated business! When she brought it out to me, I was not only impressed, I really almost didn't recognize it because it looked so good! It really looked almost brand new! I don't know how they were able to bring an 80 yer old ring back to life but they far exceeded my expectations. And the quality of the stone she used is one of the nicest looking stones I have ever seen - truly beautiful. Amber did not simply pick the cheapest stone she could find to jam in the setting and improve her margin on the job. She hand picked the perfect stone befitting my heirloom and the light that reflects off of this stone, regardless of the type of light in the room, is really amazing. The blues, reds, yellows, oranges, purples, etc....it is like a rainbow on my finger every time my hand moves. To top things off, the estimate I received when I dropped the ring off is exactly what I paid, even though the quality of the stone is so much higher than what I expected. Sorry for the long review, but you can obviously tell I not only picked the right shop to repair my ring, but I just found my new Jeweler for life! I will trust all of my jewelry needs to Amber's Designs in the future; no more national cookie cutter chains (zales, jareds, etc.) for me. Do yourself a favor, if you have any jewelry needs, drive over to Amber's in Old Katy and go meet them. You will not only not be disappointed, you will be pleasantly surprised to find there are still family owned and operated businesses in this world where words like integrity, professionalism, trust, and real value actually mean something! Happy Customer read more

This store and its employees are outstanding! My jewelry never looked better. They're honest, helpful, and superb professionals! I'm so happy we found them! Highly recommend for purchases, repairs, cleaning, and appraisals. read more

I have been a customer of Amber's Designs for many years. I am always pleasantly pleased with the service, knowledgeable and friendly staff, not to mention the reasonable pricing and quick service that keeps me coming back every time. I have recommended Amber's Designs to all of my friends and family and will continue to do so. read more