THIS COMPANY ROCKS! Great customer- CARE! I called and left a message to see if they buy…read moreappliances. I got a call from a awesome gentleman, who gave me information on who to call-- as for him not buying used appliances. Additionally, he stayed on the phone and gave recommendations AND how much I should sell for! He was so pleasant and helpful! This type of customer service is RARE! Thank you, Express Appliance Outlet! If I move back to this area, I will buy from this Company!

This place is the best! We needed a new dryer and we needed it right away. After looking online at…read moredifferent places and seeing that many of the models we were considering would not be shipped or available for more than a month - I have four children living at home, no way could we go a month without a dryer! - and were simply out of our price range we headed to Express Appliance. I had given up hopes of getting one of the nicer dryers and began looking at very basic models. However, I was able to get an awesome extra-large capacity (did I mention the 4 kids?!) dryer for several hundred dollars less than anywhere else - bringing the price right into our budget. Yes, there was a dent on the side, but seriously who will ever notice that? And honestly, who goes in your laundry room outside of those who see you first thing in the morning with all your own personal dings and dents! Tim was amazing! There was a black smudge on the front of the (white) dryer and I asked him if he thought I could paint over that (I wasn't too concerned about it, but just in case I wanted to make it look perfect) and he offered to do that for me before we left! He helped my hubby load it into the back of our minivan (4 kids, remember...) and we had it home and running before the next load of laundry was ready to be switched (4 kids, remember... laundry is an everyday event in this house) and I love it. It works perfectly and even if there is a problem I have faith that they will stand by their word to help me get it fixed, but I do not see that happening.

No one answers the phone. If you show up the door is locked . No website no way to leave an email…read moreor a voicemail because the phone goes to a fax . I didn't really want to work this hard to pay someone for a washer . If I hear from them I might improve this rating. As I'm looking through the window the washers and dryers do look nicely refurbished . Unfortunately I can't seem to buy one

I needed a new refrigerator after my fancy LG refrig quit with a repair cost of $1,800. I looked…read morearound and was so impressed with this store. Ron was very helpful and knowledgeable and I really appreciated the help. I bought a nice refrig and picked the day for delivery. They were here first thing and setting it up was easy and it was over before it began almost. I will be going back here for any other appliances I need to replace. I score them a 10 plus. Thank you for working so nicely with me!!

UPDATE: So shortly after I posted this Mr Appliance called…read moreme. We talked about my problem. Marty came out and said the board is fine but my washer shouldn't be wobbling like that. He wanted to replace the struts, but didn't want to charge me any more money because he wasn't exactly sure if that was the problem. So he came out again replaced the struts. That didn't work. He said it could be a spot weld that needs re-welded or the ring is shot. Neither is worth fixing since we can buy a new washer for that amount. Mr Appliance didn't charge us any more money. They did right by me and I wish this was a 5 star but one employee needs to learn to keep his ears open to listen to customers and not voicing his opinions. Thanks again for making it right. This place doesn't listen to you. First off I told the office to call my wife, since she is home and I'm at work. I told them that the control board was replaced but it wasn't calibrated and personality checked properly. That is why it is unbalanced all the time. So Curtis showed up and right off the bat said sounds like the motor is going out, front load washing machine never clean your clothes, the pedestals are the problem, shock absorbers are causing it to be unbalanced, and finally said it was the struts are going bad (I mean the shocks). Of course he had to call his boss to confirm. So we gave them $130.00 for nothing. I just wish they had listen to me. I did a lot of research.

Curtis Coe evaluated our washer which was malfunctioning. He identified the problem, ordered the…read morepart, and replaced it a few days later. It was more costly than we thought, but Curtis did a great job.

Purchased my appliances for my new home in 2017 for $11,000 (Bosch) plus washer and dryer for…read moreanother $3,000. The replacement of microwave was nonexistent after failing multiple times to communicate with the owner. Gave me a one year extended warranty. Really! Washer and dryer are just ok.

How disappointing - a local store with such poor service. I entered the store on March 1 looking…read morefor a new dishwasher; no one even said hello. I started looking around and while doing so, a young couple came in looking for an upright freezer. A man was sitting behind the desk inside the front door and acknowledged their presence and told them in so many words he could not help them, never getting up from the desk. They left, I looked a little more and then left and again no acknowledgement. I will have to go to a big box store, even tho I will probably have to order it. I know business is booming now, but remember when the bottom fell out? It could happen again and local businesses suffered the most and I did want to shop local:(

My husband and I moved into a home with no refrigerator and needed one FAST. I saw Express…read moreAppliances' ad on Craigslist and we headed down to Boise from Kuna. Masks are required, but I forgot mine. Express Appliance supplied me with one so I could enter with my husband (THANK YOU!!) We found the frig we wanted and went with the financing option. It was super quick, easy and immediately approved! They gave us a fast delivery of 3 days and when Matt arrived to deliver, he was VERY nice and friendly which made my day! He put the frig exactly where I asked, was fast and professional! He made the interaction a pleasure! You have a great asset in Matt! Please let him know how much I appreciated him and how nice he was! We will tell our friends about Express Appliance whenever they need a new appliance! VERY IMPRESSIVE! Thank you so much, Matt and Express Appliance! You all ROCK!! A+++ Company!

I purchased a used dryer here 4 years ago, I had them deliver it, set it up & haul away the old…read moremachine & it's been working great! Based on that experience, I'd give them 5 stars. I took off a star bc I returned recently as I needed to purchase a set of stackable machines, but unfortunately they stopped selling used appliances, which was very disappointing. Customer service is excellent, they take care of you the moment you walk through the door, & are very professional. Prices are as low as you can get for new machines. If I was looking to buy new, I would purchase from here.

My new washing machine arrived today and when they moved out the old POS appliance king one to…read morehopefully take straight to the dump - there was clearly an oil leak all over my floor. (See the last photo) Appliance King responded to this review on Google to say they have no recollection of me in their system, I'll give them a hint - I paid for the repair to be done the 2nd time with my card. Everything else is under my fiancé's name. So again, don't waste your money here!

The range that I purchased at this store (which is no longer in the location where I purchased it)…read moreworked for exactly 14 months and 6 days. The entire time the burners on the stove never worked correctly or rarely at best and the oven had similar problems. By not working correctly I mean you would select medium heat for one of the burners and find it heating at the highest (boil) level and then intermittently varying the level of heat. The oven also did not heat correctly but with a little experimentation and trial and error I learned to adjust to these oddities. Now 14 months and 6 days after I purchased this item from Appliance King the oven's heating unit caught on fire in two spots. I luckily was standing near the unit and noticed that it was on fire (in two spots) and I just turned the oven off and that took care of the problem but the oven does not work at all now. So I dug out the receipt and reviewed the "Warranty" information and this is the exact way their 6 month warranty was worded "6 month warranty - (IF NOT IN THE FOLLOWING CITIES (BOISE - EAGLE - MERIDIAN - STAR-KUNA - MIDDLETON - CALDWELL, AND NAMPA), ITEM MUST BE BROUGHT TO APPLIANCE KING FOR WARRANTY REPAIR) Notice the word NOT here in the first line of this "Warranty. In other words, the warranty is NOT in effect if you live in the Treasure Valley area (where you purchase anything from them). Based on how it's worded it means to me that there IS NO WARRANTY AT ALL UNLESS YOU DO NOT LIVE IN THIS AREA. Not that the 6 month warranty would have helped me but I find it odd that this company offers a 6 month warranty ONLY if you DON'T live in this area. I will now be looking for another range but I can guarantee that I won't be purchasing anything from Appliance King. And I will be examining the "Warranty" before I pay for another range.

Thank you, Justin! I put in a Yelp request for service on…read moreour gas line to our stovetop. I received a courteous response from Justin quickly, exchanged a couple messages to diagnose the issue and he scheduled us within 48 hours. Justin showed up on time, provided the parts and service and then showed me his work and test to ensure my satisfaction and a reasonable price. Definitely will keep this locally owned family company on file and use them again as needed. 5 stars!

Responsive. Knowledgeable. Clear and thorough communication. Family owned business that is now my…read morego to company for my work horse household appliance. So blessed to have discovered this company. Justin and fam are top shelf professional and skill people!!

Best store ever. Everything was clean and tidy. I read some past reviews and seem to think maybe…read morethe reviewer just is a horrible person.

I bought a patio fan on labor day. Lowes uses Angie's for installation. Today 9/16/25, I was…read morerescheduled for the 4th time to have this fan installed in my patio. Before you have any work done with Angie's through Lowes, think twice. Do yourself a favor and go to Home Depot.

Great job servicing while I waited. Showed me how the auto threading worked. Very pleased. The shop…read moredog is very friendly and cute.

I took in a singer feather weight machine from the 1950. Wasn't picking up bobbin thread, Turns…read moreout to be my needle was to short. But any how I get it back with a piece of fabric with really nice stiching under my needle. To show how good it was sewing I guess. So I go to use it and the bobbin thread makes a big jammed up mess on the under side of fabric. I look at it and they have the bobbin casing but in wrong. So I got my screw drivers and put it back like it is suppose to be done. What machine they used to sew on that piece of fabric. Because it wasn't mine.