Purchased some expensive replacement toner for our Cannon copier in November. Ending up ruining our…read moreCopier. They claim they received a "bad" batch! Been waiting for a replacement for 4 MONTHS! I have to keep calling them week after week...Customer Service is TERRIBLE! Thank goodness Cannon replaced their product for free. This should have been replaced by now...what a scam! Will not be purchasing in the future! Napleton Mazda Dealership

Mcdermott PC is truly better than any tech place in town, the prices are fair, the service is…read moreundeniably great, and the friendly owner Peter knows more about technology than I may ever know in my lifetime. I would highly recommend people to this establishment for almost anything. Mcdermott PC covers such a wide variety of parts and services, he's bound to have what you need. Plus, he offers a free basic computer diagnostic if you're having computer troubles.

I had a horrible experience with this place. I went here because of a referral from a family…read moremember, and it did not turn out well. I purchased a computer the first week of September 2025, and from the time I bought it until I finally called the store to report the issues the computer was having was approximately 9 weeks. I had been having all sorts of problems with this computer (I have a list of 8 different problems which I explained), and the individual I spoke to blamed me for all of them. Then, in addition to that, he accused me of not paying for their subscription service even though I had already paid when I purchased the computer and had an active credit card on file for the following monthly subscription fees. Then he accused me of yelling at him which I was not (my sister heard the whole conversation) and in the end just hung up on me. So now I am stuck with this piece of junk computer. DO NOT BUY ANYTHING FROM THIS PLACE - if there is a problem it will be your fault and you will not get any real help.

This guy does not stand behind any of his work and has messed up many family laptops. I would not…read morerecommend his work ever. If I could give less than one star I would.

It had a cracked screen on my iPhone I called and talked to Adam and told him I was in need of…read moreiPhone repair, he said to bring it in and he will get it fixed. I dropped my phone off and within an hour they called me to tell me my phone was ready for pickup. Very professional and honest. The price will beat any other company around. Thanks again for great service and experience

Try to avoid this place by any means!! ..Unprofessional , dishonest, rude people !!!…read moreHe promised to fix my computer for 4-5 days. After one week I start calling , nobody answering , went to his office , .. no response for 3 weeks. After taking computer home I experienced a serious problem with my PC. I had been calling again for 2-3 months - no response. Later He told me that he was not responsible for this problem. Igor Panasyuk , Round Lake

If I could give them 6 stars I would. I called with an issue with my laptop and after having a…read morepleasant conversation with Amy, she directed me to James. Once I described my problem, James made time for me that afternoon in there office and within an hour had my issue solved. Thank you Network Specialists

Meet Alex N.. with his permission I got to post his jpeg here.. I for the 5th time have had to take…read moremy LT to G Squad for issues that never get resolved and is returned with issues it didn't have prior to it's visit!,, I had management assist and others and likewise have had.......... lets just say enough bulldorish conclusions to why my LT is is hanging up and not receiving my commands for the specifications of this machine there should not be any hesitations at all! and in comparison to my others with less capacity and much older with software and HARDware not minutely related in ram, rom,, processing speed and or command no matter the operator!! I don't read up or study computers, electronics or do I qualify as a "Geek" but I do expect to have the capacity to max out any specifications should the time arise!.. I ask questions and I take my cpu where it is designed to go. If it's not performing accordingly I expect to have this resolved per manufacturers /product guarantee or if I it reads so it should do so.. No one at BB G Squad had yet even agreed with me that something was wrong with my component blaming it all on "Operator" problems to viruses, and other conclusions leaving me simply frustrated and then I can't really argue what I really do not know??? Finally!! This young man that is Neat, clean, polite, smiles and is listening to me so attentively goes thru a series of troubleshooting and readings from the task manager and we both come to this conclusion that YES! there is a problem here... It's lengthy and technical.. BUT he seen what I do..!! and I am happy that we are going forward with recommended processing for repairs. Thank you Alex N from Racine, WI BB Geek Squad for being the awesome customer service rep that you are.. and the awesomesauce guy too..!! .

Abdul is very knowledgeable, reliable and professional. He is great with computers and I highly…read morerecommend his services.

Absolutely fantastic. Went above and beyond to get the best deals on equipment and adapters for my…read moreneeds, which were very specific. Excellent service. Highly recommend.

The things I DON'T KNOW about IT technology would fill gigabytes. The IT tech who worked with me…read moreand for me is Mark H. Mark listened to my concerns and then worked - and solved - all issues I was experiencing. Mark is a Professional: competent, thoroughly knowledgeable, patient, and a problem-solving IT specialist. You can not, you will not find, a more skilled technician to deal - successfully - with your concerns. Time is money. Don't waste your time or your money. The solution to your IT problems? Basement Boys Tech Repair and Services. PERIOD!!! Carl Portée

I have been a customer for at least 10 years and had several computers in for service. Everything…read morefrom unlocking Windows to a complete rebuild. I have always been happy with the results-and the prices!

I needed help building my PC, which at this point I could not get working. I brought it in and he…read morewas extremely helpful in getting it fixed. Very quickly he was able to tell me what was wrong with it, and got it working. After this I still had a little trouble on my end figuring out how to set it up. He was very patient in making sure I was all set up. Great prices, extremely friendly, will be going back for all my computer needs in the future.

Tom and his professional team are the best. Expert…read moreknowledge and always responsive when I have needed them. Their new location is very, very nice and easy to get to.

I took my computer to absolute computer systems and they were very honest with me and told me that…read moreI would be better off getting a new computer. There was no charge to look at my computer. I was also told they give free estimates. I would definitely recommend absolute computer systems.