Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Jet Plumbing is the absolute best! Our toilet wasn't filling last night and today he has it working…read moreperfectly by the time I got home! Tony is so responsive to our calls and he always gives a fair price and incredible quality work! Not only has he fixed our toilet in our older home, he has fixed our bathroom sink and even the ancient steam boiler and water tank in our basement that was a huge job! He came out in the coldest day of winter on his day off to do it. Tony is amazing! Always call Jet Plumbing!!

Highly recommend JET Plumbing. We hired JET Plumbing to…read moreremove and replace our old water heater. Tony, the owner and operator gave us top tier service. The things that stood out about our experience with JET Plumbing were the excellent workmanship, great communication and flexibility, integrity, helpfulness, kindness and overall positive attitude. Tony went above and beyond today exceeding our expectations of service! Excellent value! Thank you again, Tony!

We had our master bathroom completely remodeled - down to the studs. That included taking out a…read moredifficult spa tub, rebuilding the floor, tearing down a shower - everything gone. In its place is a beautiful walk-in-shower, new upper & lower cabinets where the old shower was, new vanity, new lighting, beautiful porcelain floor tile, bidet seat for the toilet, they even stripped the popcorn ceiling and repainted it. The bathroom took time - with snow storms causing a minor delay, a long freeze requiring their plumbers to address other customer's emergencies - but it is gorgeous! We love our new master bathroom. Additionally, every carpenter, plumber & electrician that worked on the bathroom were gentlemen - friendly, accommodating and precise in their responsibilities and work done. We would recommend WB Dickenson in a heart beat.

Called their office Monday morning regarding a slow filling toilet. Was told that they would arrive…read moreMonday afternoon. They did not arrive. Called the office again on Tuesday and was told that they would arrive Wednesday. They did not arrive. Thursday, they arrived without notice around 3:30. The plumber who was difficult to understand said that it was plumbed incorrectly and he would have to re-pipe in the basement and that it was too late to do that day so he would have to come back another day. Since this has been working for over 80 years, I felt that the more likely scenario was an issue with the mechanism within the tank. At around 4pm, the same person/receptionist that I had spoken with, called and asked for payment of $165 dollars. I provided the credit card and made the payment. I explained that although I am not a plumber, I wanted to better understand the problem prior to paying and additional $500. She said that she understood my concerns and would have someone call me Friday. Of course I was not called. They demonstrated urgency in securing payment for the call fee and half-hour minimum, however, their performance in meeting agreed-upon obligations was lacking.

My wife works from home and Marco worked with us to set a time for bathroom faucet replacement. He…read morewas responsive and timely. Definitely would recommend.

From the owner: As a full-service company, I strive to offer as many options as possible when it comes to getting…read morethe best out of your home or business. Free estimates are always given before any work is done, from basic services such as leaky faucets or drains to more complex projects, such as underground and total water heater replacements. No job is too small, and I can handle it all, estimate available call now.

Frank was on time, ready to access the issue, courteous, and professional. He was able to…read moretroubleshoot the problem and also recommend various solutions with pricing that was reasonable. He will be our go to plumber and will be highly recommended to family and friends in the greater Hartford region!

Frank the Tank's was quick to return phone calls, on time, and well-priced service for quality…read moreinstallation done on a new hot water heater that was purchased at the Home Depot. A++experience! **Highly recommended**

When we had an emergency, I called Service Relief based on reviews and had an amazing experience,…read morefrom the call with the CSR in the office, to the scheduling, to the prompt service call. Armando was amazing. He called when he was on his way, explained the process and options up front, and competently and thoroughly worked to resolve the issue. He was knowledgeable and personable and didn't mind me hovering. I would confidently recommend!

I used them several times for smaller projects Without issue. Had them replace a boiler in December…read moreand had them come back 6 times to get the heat and hot water right. The last call they cancelled the night before so I ended up calling another company. The other company came in and fixed the problem...they left out a part allowing the water to heat properly and fixed the pipe to make it burn the oil cleaner. I called this company four times to ask for compensation for this and all I get is that they will call me back and they never did.

Excellent with the call back. Excellent price. Excellent workmanship. Professional business…read more This owner and his company where spot on with the price and professionalism They did not upsell me or price gauge me . They can right out when they said they would . Went right to work and did the work professionally and properly. Another company tried to charge me 400 more then this company. I'm a firefighter from massive and I know what things cost . I highly recommend you use this company for there good work and professional business ! There honesty with there pricing goes a long way. To often people go with one price and they are paying way to much for the job being done. This coming is honest and fair. Hands down they did a great job and are a five star business !

I called Albums Plumbing to have 2 outside faucets replaced and a kitchen faucet installed. The…read morecrew came out the next day! The service was excellent, the work and the guys were very professional. Everything was fully explained and when they finished they made sure it was all to my satisfaction. I won't call any other plumber in the future. I have found my go to company.