This review is more for Arc'teryx as a company and not as much for the store location which was…read moregood in general. I had six-year old Beta SV that was delaminating so I submitted an online warranty claim which included photos of my issue. Arc'teryx responded promptly and offered to give me a voucher for the retail value of my jacket. I dropped off my jacket at the La Brea store, received an online voucher and purchased a new jacket that came in two days. That's what I call customer service and standing behind their product!

Premiere retail location for the Premium outdoor clothing gear. Up-to-date item selections can be…read morefound here, along with information directly from the manufacturer. Item selection is also a specialty here because they will carry specific items and colors that are not available at distributors and authorized retailers. Service and value are on par with its branding. Once backed by some real mountaineers and rock climbers, Art'teryx is now gone the way of Carhartt and has become quite the label to be seen with. Quality of materials is still driving their higher-rated items and still holds a good following of serious enthusiasts.

My son it is 2 years old and we had to pay full price, and that was ok if the event was right for…read morehis age. But it wasn't!!! Older kids were taking over the place and my son had minimum time to play and he had almost 0 attention from the counselor ( because they are focused on the older kids) just the last 2 rooms he was able to play JUST A LITTLE before you guys told us that was time to leave!!!. The place it is amazing, but could be better, if you give each one a specific experience according the age. You should say the truth and inform parents that the place it is not right for 2 years old to Play ( even if you pay full price), because they are not even able to understand what's going on and you guys give attentionto the older kids most of the time. You should have times special for little ones, like DIG IT does.

What a pleasant experience. I went in just to browse, and stayed for nearly an hour. Not only do…read morethey have some great merch for hiking/ camping, but they also offer surfing mech. The gentleman running the store, Jonas, was very welcoming and knowledgeable. Learn a lot about many of the products and their uses. It's great entering a business and being treated like a friend. I purchased a few goodies, and will definitely be back for more. Very COVID compliant as well.

Waited 45 mins a to drop off a few shirts and pick up 2 shirts. No multi tasking at this location…read more 3 metro security officers came in together right before me. All 3 of them had to try on uniforms. Instead of sending them to one person to handle the same task... They sent them to 3 separate employees and the line was out the door. They could have easily helped other people while the security officers were changing and trying on different sizes. All I had to do was pick up and drop off. Pour use of time and terrible customer service. I have attached a photo of the 10-15 people waiting, because of pour use of resources

Worst customer service. I called before going in twice and got sent to voice mail. I was in the…read morearea so I went in person. 2 people in front of me. They got helped. I was the only person waiting. They were working. Keeper waiting for a few more minutes. Did not get greeted. A phone call came in and that person on the phone got service before me. Waited a few more minutes before I decided to leave! Ridiculous. No good service here anymore.

I feel like this place is a front, there's no way that they could be doing that much business when…read moretheir hours are super limited as well as there's never really anybody in there when you drive by. I've tried shopping here at least three times over the past few years and they're never open. Through the window it looks like a great selection, but you'd be hard-pressed to find a time of the day when you can actually get there and the doors are open.

Very prompt and friendly comfortable service. New and quality material that is very reliable…read more Great location as well thanks for the great experience and friendship is a wonderful thing

I just bought a glove from there and KEVIN helped us out! He was amazing! And knew so much and…read morewhere everything was. So friendly as well. Next time we go, we'll ask for Kevin's help!!! Awesome accent by the way!

Dick Glendale is the most absurd. They advertise fishing equipment, not a single hook, not a single…read morefishing rod not a single tacklebox absolutely nothing to do with fishing. After interrupting the conversation, the two teenagers were having behind the counter. I was surprised that they do not have any fishing rods or as I said, literally anything to do with fishing. Dicks completely lives up to its name horrible job Dicks, do better.

I came in looking for a wet suit off season and first a nice guy went asking around and came back…read moreto tell me it was low stock, then the shoe section guy for Saturday night was very helpful bubbly & friendly with me. Then there was Korbi! She went ABOVE AND BEYOND. She helped me try on a wet suit that was way too small & helped me get it off & then came to find me in the other section and found literally the only wet suit pants that would work. SHE WAS AMAZING and made me feel so comfortable amidst my poor timing of coming at closing therefore chaotic. She was even supportive when I lost my phone. Then Savannah was my cashier and she was so helpful with everything I was carrying, patient with me, let me run back & get my phone made sure I got the 20% off and so much more. GREAT HUMANS!!!

Took my grandkids in for camping snacks and supplies. They loved that they could sit in the tent!…read moreAll the sales people were super helpful, thank you, especially Gene and the guy who works in sleeping bags.

2-3-2026 This is my…read morefirst time at a Bass Pro Shop, and I was overwhelmed, needless to say. The taxidermy is beautiful, and I had no idea they would actually have live fish inside their building. It's a remarkable establishment. It felt like a football field inside. This is definitely THE place for outdoor enthusiasts and folks who fish, hunt, camp, and so on. They have BOGO 40% Costa sunglasses. I ended up getting a 3-piece utility box crate. Customer service was standard, but I was mostly taken away by the beauty of nature, and of course, I had to donate to the conservation fund. I'll have to do more research on what entails, but there is so much to dive through and explore here.

Time at register is soooo slowww I think due to number of checkout staff, which is odd considering…read morethe store seems to have a lot of people there. Also had an employee in fishing department be real weird/off putting. A line was strung across an aisle by a kid and he seemed unaware of that when charging through and then stunned we were trying to help him. Vibe is not as warm/positive as other Bass Pro locations.

This place is awesome. I come here for camping supplies and just to give it a gander in general…read more Prices are great and it's fun to try out MRE's, even if it's in the comfort of my bed while I lazily put it together whilst watching YouTube or something. Otherwise, if you need basic camping stuff or you like military memorabilia as well this is the place. Wish they were closer to me haha

I live nearby and have never been inside. After six months, I showed up…read more Wowza! This is the center of Carhart and Dickies apparel! Every style and color imaginable!