On the last day of this store being open, closing Tuesday 12-30-25 and liquidating inventory…read moreincluding the $57.50 Shaun White book which was reduced to only $5 Granted I looked on eBay in the secondary collector's market and it could be found for $15-25 used and new... but it's like over 90% off the original cover retail price! I wager a reseller could have negotiated to buy the remaining inventory for even less to make a profit. Parking at the Grove and Farmer's Market is horrendous to the degree that their policy, validation and rates they charge customers to shop there is very counterintuitive to supporting their retailers to generate foot traffic and business. I wonder if the shopping center's mismanagement was cause of the Backcountry downfall to close this store and liquidate inventory and sell fixtures. The shopping center's parking system is disingenuous to supporting retailers and customers. You park, you eat, you shop and buy, hang out for maybe 2-3 hours, spend money and even with a merchant parking validation you pay $17 to park and support the center's businesses.

I love online shopping at this store for all of my winter wear and have purchased many a…read more"Winter-on-the-Go" pants. I have brought them out early with the Northern Nevada cols temperatures and am grateful that they keep me warm and toasty. My recent purchase was for my son and his partner for their Christmas present and I know they are eyeballing ski bags for an upcoming trip. Very easy purchase online and they do have quality goods.

Premiere retail location for the Premium outdoor clothing gear. Up-to-date item selections can be…read morefound here, along with information directly from the manufacturer. Item selection is also a specialty here because they will carry specific items and colors that are not available at distributors and authorized retailers. Service and value are on par with its branding. Once backed by some real mountaineers and rock climbers, Art'teryx is now gone the way of Carhartt and has become quite the label to be seen with. Quality of materials is still driving their higher-rated items and still holds a good following of serious enthusiasts.

Shoutout to Jaya, Chris, and Richard. Even tho I don't live in the same state, this is the place to…read morefind the coolest and most helpful people and the sickest outdoor gear. Arc'teryx has always had an edge when it came to design, however now more than ever it's become such a versatile staple piece with form and function that I could find endless excuses to create stories in my head that everything can be used everywhere. It's been over 18 months now that I've had my Sinsola hat and she's going so strong. There are absolutely no regrets for the extreme high quality and value that my gear has provided for me. Sun hat with the wide brim for the win is an small investment in the present for my skin to be happy for the rest of my future.

My son it is 2 years old and we had to pay full price, and that was ok if the event was right for…read morehis age. But it wasn't!!! Older kids were taking over the place and my son had minimum time to play and he had almost 0 attention from the counselor ( because they are focused on the older kids) just the last 2 rooms he was able to play JUST A LITTLE before you guys told us that was time to leave!!!. The place it is amazing, but could be better, if you give each one a specific experience according the age. You should say the truth and inform parents that the place it is not right for 2 years old to Play ( even if you pay full price), because they are not even able to understand what's going on and you guys give attentionto the older kids most of the time. You should have times special for little ones, like DIG IT does.

What a pleasant experience. I went in just to browse, and stayed for nearly an hour. Not only do…read morethey have some great merch for hiking/ camping, but they also offer surfing mech. The gentleman running the store, Jonas, was very welcoming and knowledgeable. Learn a lot about many of the products and their uses. It's great entering a business and being treated like a friend. I purchased a few goodies, and will definitely be back for more. Very COVID compliant as well.

If you work in public safety or a government agency, chances are you'll end up visiting Galls at…read moresome point. The store has an exclusive uniform contract with many local agencies, so it's common to see police officers, sheriff's deputies, firefighters, and parking enforcement personnel shopping here. Parking is convenient with a dedicated lot and additional street parking nearby. One standout during every visit is the security officer at the entrance. He's always friendly, professional, and helpful, making sure everyone signs in on the tablet before entering. The customer service inside can be a mixed experience. The staff is generally courteous, but service tends to be slow. They always seem to be juggling multiple tasks, so it can take a while before someone is available to help. If you're ordering customized uniforms or embroidered items, be prepared for a lengthy turnaround time. Pricing is another downside. Many of the same products can be found online for significantly less, so this isn't the place to shop if you're looking for the best deal. That said, Galls still serves an important purpose. If you need a uniform item the same day and it's in stock in your size--especially if it doesn't require alterations--it's a convenient option. Just don't expect a quick visit or bargain prices.

45 minutes to return a $37 item after using their QR code to register as a waiting customer. They…read moreweren't busy, 1 employee at each counter, 3 other employees seen chatting or walking around doing nothing. 3 customers left and let the security guard know to cancel them after logging in. I took approximately 1 minute to return my item with a receipt once I was called. Terrible place, will never return for anything.

I feel like this place is a front, there's no way that they could be doing that much business when…read moretheir hours are super limited as well as there's never really anybody in there when you drive by. I've tried shopping here at least three times over the past few years and they're never open. Through the window it looks like a great selection, but you'd be hard-pressed to find a time of the day when you can actually get there and the doors are open.

Very prompt and friendly comfortable service. New and quality material that is very reliable…read more Great location as well thanks for the great experience and friendship is a wonderful thing

I just bought a glove from there and KEVIN helped us out! He was amazing! And knew so much and…read morewhere everything was. So friendly as well. Next time we go, we'll ask for Kevin's help!!! Awesome accent by the way!

Terrible experience. Went to buy a backpack and when I asked for help (the two employees who looked…read moreat me as if I was bothering them on their lunch break) gave me vague directions. Found the bag after a few mins looking for it, walked over to the register, guy rings it up as $90 even though the tag said $75 guy, he then edits after I show him the tag retail price. No bag was offered. Plus he also gave me a lot of attitude and asked me twice after I declined signing up for a free membership because. Who shops here? It's a ghost town in there and the customer service is appalling...

Took my grandkids in for camping snacks and supplies. They loved that they could sit in the tent!…read moreAll the sales people were super helpful, thank you, especially Gene and the guy who works in sleeping bags.

Shop at Arcadia REI. I'm never coming to Burbank REI again. The bike shop manager doesn't care if…read morecustomers wait more than being told it'll take 30-60 minutes to change tubes. Two guys including the mgr are just standing around chitchatting while a frustrated obvious newbie learning as he takes longer than usually to replace the tire and tube on one tire. I ask if one of the guys chitchatting could do the other tire so as to be more efficient. He just kept asking me to sit down and he'll be done in 10 minutes. He obviously was not used to changing tire tubes. It costs $48 for the labor!!! I am currently w/a strained back. Such a rip off. I could have gone to bike kitchen and done it there with help. I foolishly thought getting it done at REI would be faster and with good customer service-I was very wrong. Recommend giving your business to local bike shops!

This Bass Pro Shop feels like it's out in the middle of nowhere. Even though it's sort of in a…read morestrip mall, there aren't any other good stores to shop at. If you've never been in a Bass Pro Shop, it's all hunting and fishing gear. They sell guns, fishing poles, men's and women's clothing, and everything else you would need in terms of outdoor gear at affordable prices. The store is decorated with a bunch of taxidermies throughout. A lot of busts on the wall, near the entrance. Staff greet you at the entrance. They are available at the various counters throughout the store, and at the registers. There's plenty of free parking.

This is a smaller Cabela's location and given that it's a great location still…read more However. Whoever was working the guns with the dark hair and the trimmed dark beard working mainly the left side was a jerk. He didn't seem like he wanted to be there nor cared about anything. I asked him about the gen 5 glocks and he cut me off to say all glocks are illegal to sell in CA. Not what I was asking about and also false. I then was trying to inquire about a Ruger mark 4 and he was rude about how they have them but won't sell them but can order them. I still don't understand what he meant other than out of stock maybe? Anyway. Another customer came up behind me and asked this man a question and he scolded the customer and said he was with me, he was not and dragged me into it for some reason. He eventually got rid of the prospect and I proceeded to tell him I didn't want or need his help and to help the man he ignored. Instead he called up the next person in queue. Ironically enough, an employee was going off on a phone or radio about giving the best customer satisfaction possible lol. I almost said something to him but he was so hyped and happy, unlike mr grumps at the gun counter. Aside from that and what drove me away from purchasing a new firearm that day, the guys working Ammo and the fishing department were amazing. They really showed their knowledge and were a pleasure to work with. I will be back because of them, but maybe sticking to rifle supply for gun purchases.

for starters, I don't know why this is listed under thrift stores this is not a thrift store. They…read moredo have some used items, but they're very specific very curated and for military, survivalists and campers. I cannot emphasize how well organized this story is whoever is in charge of it must be hard-core OCD. It is brilliantly laid out. Everything is clearly marked and organized and neatly placed on shelves. The majority of the items here are new and practical if this is the kind of stuff you're looking for this is the store to go to they will have it. They will know where it is. They will show it to you right away. The price will be reasonable and you will go away satisfied

Staff was friendly and helpful to find the clothes I was looking for and show me the sizing chart…read more The fatigues worked well for paintball battles. It is real heavy duty clothing.

Their Mountain Maker pants are what my granddaughter wears and rotates between them during the…read moreschool year. They're not inexpensive, but they're well made and must be comfortable for her to request them. I needed some assistance over the phone today and had excellent service by both the Manhattan Beach store associate who answered the phone, and by the associate at their 800 number. My husband has an REI account and earns rewards with purchases. I highly recommend them.

I went as usual to the REI re supply version next door as I always do Used in good condition is…read morethe way i was taught than adding to the landfill as my mom put it I thought she was just being smart and saving money It was the 60's I went in to see if I could find a backpack that is a good fit I found one of each yet make yet a bit on the eni meine miney mo thing was not working out My experience happened when I believe his name was Roman Hat longer hair artsy kinda cat came He nailed the choice right away for me Roman went on to load the pack and dial it in for me with such detailed instruction as he knew every feature of the pack Roman truly is one that is knowledgeable (as all my experiences at the store or the used store) and enjoys his job and helping What I do not get and blows me away every-time I am in there is the abuse of the return policy "reason for return" used twice did not like it Then it is returned with used twice "scuffs, light soiled and pet hair" It was used Keep it What is wrong with people Thanks Roman I will be back Better not hide when you sea me I was a PITA