Helped me in a jam. I found myself with a Bad alternator for My Nissan Altima V6 (this will make…read moresense why this matters later)This was confirmed by another auto shop. (Please look at the review of Andy's Auto repair). In a place I just moved to 3 weeks ago for work. So before taking my car over to the Butitta Brothers, I actually asked a gentlemen who is from here and knows everything about Janesville. He said the Butitta brothers is the only place his family, going back to his father has ever taken their cars. He said they were honest and upfront and guarantee their work. I called them up and spoke with Guy, the Service manager in Janesville. He said if I could get it over before noon they can get it done today. He already had explained that it was 4 hours of labor. This was fortunate, because obviously being away from home and my normal shop. I got it over to them at about 11:15. He gave me a reasonable and guaranteed quote for the work and said he'd try and help me out with a coupon, Guy understands that not everyone is prepared to pay for an alternator. He said we'll get it done as soon as we can but it will be today, but late. If we see anything else that really needs fixing/ replacement, then we will and we'll try and keep it close to the original quote.(The concern was the battery since the alternator wasn't functioning correctly). He also explained that if I had a 4 cylinder it would only cost half as much. (fun fact Nissan V6's are a pain to get repairs done on). Well i got a call nearly 4 hours later around 3:30 and it was Guy saying the car was ready, he said he put a guy on it right after I left. He also let me know over the phone that they had to replace the Serpentine belt(which drives various other supporting items, power steering, air conditioning,water pump). But he assured me he was going to keep it around the original quote. I got their and we discussed the condition of the serpentine belt. Glad he replaced it because I'll admit in 173,000 miles I never have changed it. The final out the door coast was less then my original quote. Guy and this shop was my savior. Explained the 2 year guarantee on parts and labor and explained their road side assistance/ towing plan if something happens in relation to my repair. Just an awesome first time experience with a shop and their people. (also when i was back at the coffee bar after i dropped off my car, the person who originally recommended them, other customers in the coffee bar said, this was also said that they were the only place they take their cars also) Butitta Brothers doesn't need my Review, they're word of mouth reputation speaks for itself. They're great and professional. I will recommend them to everyone as long as I am here.

We thought we had bad springs on our trip from Minnesota to South Carolina. We called BB to see if…read morethey could replace our springs. They said they couldn't but after hearing us describe what we thought was the problem, they insisted we bring the car in because they were worried about a potential catastrophic accident. Then as soon as we pulled in our car alarm started going off for no apparent reason. Once they got the alarm dealt with, they got the car up on the jack, had their guy look at it and turns out it wasn't the springs but something much more minor. They said we were good to continue our travels, but that we needed to get it checked as soon as we got back to SC. Most places would've taken one look at us as out of towners and tried to take us for all we were worth. Not Hadjii and his team. We even tried to tip them and they refused our money. Seriously, if you ever need anything done to your car, I don't care what it is, these are your guys. Honest, knowledgeable, morally upright and thorough. Makes me glad to know there are still some honest folks in this world. Hey, Yelp, you need a six-star rating for businesses like this.

I was totally played by them. Aaron why did you do that for years? I had to take a second mortgage…read moreon my house..took my car to someone else & what CTR said was not right..there is nothing wrong with my car or tires

Had a bad bump with a center median I cut too sharply on a left turn... ripping into the bottom of…read moremy engine compartment. On Thursday, anticipated a 1 WEEK fix, and got flabbergasted (in the NICEST way!!) by a call on Saturday morning that the car was fixed & road tested!! 80+ miles later, NO issues! Cost seemed totally reasonable!! THANK YOU CTR (Center Ave) crew!!

WOW, what awesome service! My car was smelling like sulfur…read moreand wouldn't start. RC Honda couldn't get me in for another week. Rock County muffler & brake received my towed car in, diagnosed it, got a new battery & cabin filter replaced within 3 hours and at an affordable price. As a 100% single mom, I appreciate the candid and honest, quick service and with a friendly attitude. I will definitely be taking my car there from now on!

This is confusing this location is now a Midas and FYI they are wonderful. Made an appointment…read moreonline, dropped my car, grabbed a drink and app next door and bam just like that I come back in one hour just like they told me and my car was just being brought down from its oil change heaven. Lickity Split, I paid and out the door! Friendly faces, prompt service and back on the road.

The gentleman at J & S Auto was very helpful and assisted us in finding out what the problem was…read morewith our car as we were very far from Ohio. He was able to tell us that the electrical problem would not affect the car driving but to make sure that when we got home to call the mechanic to fix the electrical problem.

We were on our way to The Dells when we had brake trouble. I googled car mechanics and J&S were…read morethe closest ones to the gas station we were at, so I gave them a call. They got us right in, were incredibly friendly, helpful and thorough, and they gave us a great deal on the repairs.

Great staff and great prices can't beet the free inspections!! Staff was welcoming and polite, and…read morethey didn't try to sell me everything under the hood..

On time with appointment and done within 30 minutes Always…read morehappy with their customer service and work. Recommend them always

Absolute garbage company, with garbage practices. Booked through their online portal for tire…read morechange - I needed it right away and their website said they had availability 2 days in the future on Nov 6th - Perfect amount of time for my tires to be delivered in time so I ordered my tires from TireRack and had them shipped, set to arrive by Nov 6th They message me the next day (the 5th) to tell me my appointment has been rescheduled for November 17... I call and their rude manager makes me feel like I am the idiot because I didn't know those were only "appointment requests" and not actual appointments. He refuses to help in any way or show any concern about my situation that has been caused by his company. I needed tires installed immediately as my car is undriveable - that's why I booked with them - they had availability! Who has an online booking system for appointments that are actually only "requests"? And even if that is the case, who treats their customers like this when something like this happens? Suffice to say, Pete "the manager" did nothing to make the situation better and his smug attitude and refusal to do anything to help only served to increase my frustration and anger at the situation. This company screwed me over so bad, now my tires are being shipped to a business that I don't want to do business with. The entire situation is a nightmare now and on top of it I still don't have any idea when I will be able to get my new tires installed. Firestone Complete Auto Care caused this nightmare and refused to do anything to help fix it - run away from this place as fast as you can.