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    Rockwall Appliance Repair

    1.0 (7 reviews)
    Open Open 24 hours

    Services - Rockwall Appliance Repair

    Appliance repair

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    17 hours ago

    Kept hanging up in my face... I'm trying to fix an oven I called like 15 times they pick up and hang up...

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    8 months ago

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    Elite Appliance Solutions

    Elite Appliance Solutions

    2.8
    (9 reviews)

    BEWARE. This company is highly unethical and basically running a service-fee scam. I hired them to…read morerepair an ice maker. When the tech arrived, I explained the error code and told him the pump was failing. He tried searching the generic model number, said he'd keep looking, and left after charging a 125 dollar diagnostic fee. He never called back. When my wife followed up, they simply repeated the model number of our own ice maker and told her that if we could find the part, they would install it. When I got home, it was obvious the tech never inspected the pump at all. I pulled it myself with guidance, and the pump model number was printed clearly on the part. I ordered the replacement on Amazon for 30 dollars and fixed it on my own. They claim the service fee covers inspection and diagnostics. He didn't inspect anything, and I provided the diagnosis when he walked in the door. They showed up, collected the 125 dollars, and made zero effort to help. It took four emails and a full week just to get a response when I complained. If they can't even check the part that's supposedly the issue, don't waste your money. Call a company with actual integrity. And if you want more context, look up the owner in the Rockwall County criminal records database. You'll see exactly why this operation is not trustworthy.

    They came in to help so quickly! My dryer stopped working Monday evening, and they were out at my…read morehouse the next day. It was the heating element, and he had the part, and fixed it on site, for a very reasonable price. I have used them before with my ice maker as well. I love supporting this Rockwall business and they will be my go-to if anything else goes out in the future.

    ED Service

    ED Service

    4.9
    (109 reviews)

    After spending several hundred dollars on an expensive older refrigerator with nothing being fixed…read moreby another company, I tried ED Service a couple of years later and was immediately impressed with the professionalism of their repairman Nick, his knowledge and his skills. He quickly identified the real problem and assured us we did NOT have to defrost the whole frig for several days in order to see if it would work properly. He and his company were very responsive about timing, and took full responsibility for needing to come back after finding during the first visit that a part would have to be ordered. Pricing was very fair even before that, but not charging for the trip or labor for the second visit was truly impressive. I should add that the part was ordered immediately and installed on the next business day. I am delighted to have everything fixed after two years and will call ED for any future needs and ask for Nick if he is available.

    Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

    Rockwall Appliance Repair - homeappliancerepair - Updated June 2026

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