There has been an incredible transformation of the laundromat located 279 W Main St Smithtown, NY…read more11787 now "LUXE". Since the new owner took over, it has gone from absolute shabby to CHIC! The space is now sparkling clean, bright, and a pleasure to step into. Plus new owner is beyond lovely and so incredibly helpful. She has truly breathed new life into this place.

After a sub-par experience earlier this year, I saw the new management banner and decided to try it…read moreagain. Machines are excellent, employees are so friendly and there are new very comfortable chairs Strongly recommen.

no problems not expensive…read more friendly enough staff, im not there to socialize. met a guy who knows the owner, gave me some free dryer sheets that i needed! dont listen to the haters.

Air conditioning and new machines. Unfortunately attendant was completely disinterested in…read moreproviding assistance with card replenishment. I stood directly in front of her as she sat at the table on her phone while the card machine was obviously not working or my card was no longer working. At any rate, I left and simply found a better place to go. Please see review of Jack's in Bayport, where I was greeted as soon as I walked in! Laundromats are not hard to find, however loyal customers are; oh well Oakdale, thanks for helping me find Jack's!

I was so disappointed by this laundromat. I came in and it was an absolute ghost town at 5pm, I…read morecouldn't find a single person working to ask questions. They make you buy a laundry card with cash only to use the machines, but there's no one there to tell you that. the knobs on the machines were disgusting and left my hands visibly dirty... I accidentally started a wash before putting my pod in but there's absolutely no way to pause the cycle... so for $7 I just have to let my clothes go through a wash with no soap and no way to add it after the fact. 0/10. I wish I went to the one in miller place.

Claire was very helpful to m as a first time customer. Plenty of machines. All clean and well…read moremaintained.

If you re looking to do some laundry in the area, this is the place. Not huge, not fancy. A…read morefamily-run business where you can drop off your laundry. I was in town and needed to do a small load of laundry. Place has bags of packaged clean laundry and looks like they do a tremendous volume of it. The premises is clean. The regular small load of wash cost $3.00 and 25 cents for 7-minutes of drying. I recommend this laundromat.

Best spot , I go here every week sometimes twice a week. Everyone is so friendly and they do a…read moregreat job

Me and my best friend Linda. We really love this place very much. The owner is a very nice guy to…read moretalk to if there was a problem with anything they would handle it. And they would be very good in what they do. Everybody is very polite. They answer your questions. They do whatever you ask them to do. And it is a nice quiet place to do your laundry at and me and my best friend Linda. We love this place very much. And we will never go to any other place. But this place we swear on this place. We would recommend this place to anybody that would have to do their laundry. Their quilts, anything that they need, they would do it. With no problem at all spin cycle, keep doing what you guys are doing.You guys are making a lot of progress and a lot of big fans out there and i'm gonna put you guys out there because i'm going to tell more people about how excellent this place is to get your laundry done.Everything is very affordable

Customer service via owner was terrible. Lost my licence in the machine, left my phone number,…read moreafter a week of no communication, I had to return to the establishment and was told by the manager that he didn't want to pay for maintenance to open the machine. When I spoke to him, he denied it and when he opened the machine he claimed he found nothing in there and it must have went down the drain. He pretended to not be able to hear me when on the phone and then he was laughing to others about the situation in the background. He blamed me for leaving my license in the wash. Wouldn't reimburse me for my licence renewal and was dismissive and sarcastic. Go the extra mile and give your business to someone else.

Started off good but quickly went downhill after lots of business. Very busy, especially with…read moredrop-off service, which is good for business, but it was hard to find available machines except very early mornings. On several occasions, I had to come back 2-3 times during the late afternoon and evening to see if machines were available. At night, cleaning crew gets in the way of customers. Their cleaning equipment block the narrow aisles, making it difficult to even get through with your laundry. Their policy is "last wash at 9PM" and they won't let you use the washers after 9 despite the place being open until 11PM. Their reason is that the washers have already been cleaned and oiled. (Oh, so customers can't use the washers anymore?) Suggested (by other customers, too) to do this early morning when they're not busy so cleaners aren't in the way of customers, but that fell on deaf ears. Maybe a year ago I could recommend this place, but not anymore.

I give this place no stars. I don't know how it is still open. So tiny and very unclean in here. I…read morejust came in to do my drying since my machine is down and I had to fight for the 2 machines I needed. People inside were rude as well.

Very punctual with pickups and deliveries the next day and the work is very good I strongly…read morerecommend

this place is awful . all it takes is one customer to be allowed to enter laundromat with 15 huge…read moresacks of laundry and that's it your cloths are sitting wet in washer for hours waiting on her to get her 15years into dryers and fold to get out the way . NEEDS to BE A BASKET LIMIT! also owner only has 6 laundry carts for entire store and the employees take 3 for drop offs . It is clear as day that only drop offs is their priority. people coming in , it's at your your risk , you will not be helped . Finally this place is not handicap accessible. no handicap door , not wheelchair accessible. do your self a favor folks go anywhere but here

I love this place. Everyone here is so great. You can drop off laundry in the morning and it's done…read moreby the afternoon. The people that work here are amazing

I love this laundromat. It is always clean, the workers there are very nice and helpful also.read more