We were in town for Spring break and realized the oil was at 6%!! Before starting our 10 hour drive…read moreback home we thought it best to get an oil change. Rick's was fantastic! They fit us into their schedule. I will say call ahead and get on their books ;-). We stayed in the lobby and our car was complete within 30 min! Great service and trustworthy mechanics for the win!

I recently visited this shop hoping to resolve a grinding noise in my 4-wheel drive actuator…read more Disappointingly, they turned me away, stating they couldn't hear the noise. Told me to come back if I heard it again. What's worse, they charged a hefty sum for fixing my running lights, yet it seems they didn't even bother to inspect the 4-wheel drive actuator. There was no indication that they touched the bolts near the wheel hub, which is essential for accessing the actuator. It's frustrating to pay for a service that wasn't thoroughly performed. I left feeling like my concerns were ignored and my money was wasted. Psa. I fixed it myself. took me about 4 hours in which would have took them an hr.

On Memorial day, my wife, daughter and granddaughter took a trip to Dollywood from Asheville, NC…read more On the way home, they experienced a flat tire and made it into the parking lot, in front of Bush Visitor Center and Cafe, (around 9:00PM). Kind of out there in the middle of very little traffic activity. I was in Asheville 75 miles away. Our AAA NC couldn't seem to help, (Guess what I ain't renewing.... :) ), when it seemed that all she needed was a patch and a refill. After calling everyone that google was spitting up, (and almost getting scammed by a firm in NJ out of $255.00. .) we wasted 3.5 hours, calling , I felt like we had running out of options, and my wife was going to walk 7 miles to a gas station that was hopefully open 24/7 for a can of fix a flat, I tried the google search for local roadside assistance one more time. Rowe Towing finally showed up on the list. After calling, Carter and Joe were there in less than 25 minutes, They bent heaven and earth to get my family home, that late at night, with flood warnings and torrential rain coming and going. Carter and Joe are an absolute Godsend in a horribly stressful situation, and I'm eternally grateful for them. Incredibly professional, kind, and very helpful. I'd recommend these folks anytime anywhere! The tire puncture(s), were a bit more complicated than a simple nail, and God bless them, they did everything they could to get my family safely on the road, including going to Sevierville at 2:00 in the morning for a tire for our wounded vehicle. You guys are forever in my debt! Google needs to put them on the top of the list when you search for Dandridge TN roadside repair! Well worth the price, which was very reasonable for the service delivered.

We broke down in one of the worst possible spots--deep in a remote area of the Smoky Mountains--and…read moreRoew's Roadside was an absolute lifesaver. Carter got a tow to us quickly, stayed in communication the entire time, and made a really stressful situation feel a lot more manageable. Professional, kind, and incredibly reliable--if you ever find yourself in a bind out there, he is the person you want helping you. We're so grateful for Carter at Roews Roadside!

Charged my fiancé 120$ for a fuse. This place is a joke. They WILL up charge you if you are a…read morewomen. If I would've known what she was paying for before getting told the problem I would've put a stop to that immediately. And you gotta love all these fake reviews LMFAO Read all 1 star reviews before even thinking about going to this place.

Update March 2024 Cecil and Dylan are the guys we have gone…read moreto for over 3 years now. My sister and her kids moved here and also go to Thomas Auto. We have become loyal customers to an honest and reputable team of mechanics at Thomas Auto. I honestly couldn't ask for better. They are the BEST. I truly appreciate them especially having little ones to haul around on road trips. Nothing makes a parent feel safer than having a roadworthy vehicle and they always make sure we are. My Nissan Titan was totaled and I bought a 2022 Subaru Ascent. I went in and spoke to Dylan and asked would they be able to service it or should I take it to the dealership. He said they would be able to service it and said if it's something they cannot then they can make recommendations like the dealership. They service our 2019 RAM 2500, my sisters 2018 Toyota 4Runner, my nephews old Mazda truck and my nieces Hyundai Sonata. We love Thomas Auto. Thank you guys for being a great team! We have lived here for one year now and they continue to be honest and reliable. We get our oil changes done here on our Nissan Titan and our Ram 2500. Every time I take a road trip, which is often, I have them do an inspection to make sure I'm road worthy. Once again, today, I received outstanding service. Dylan and Priscilla always take good of us at the front desk and over the phone.

FANSTASTIC!! My 4Runner had NO brake lights at all. I didn't even know it. Just knew the lights…read moreon console came on and I couldn't even get gear shift to move. Finally found a button to let me get it into drive and took it to Richard who diagnosed it immediately. He was able to get the part and had it fixed...all within two hours. He and his wife Diane, are wonderful people and HONEST. I would highly recommend "D&R Automotive Repair"!!

We were on a camping vacation when our tow vehicle's throttle position sensor went bad. Out of five…read moreauto repair businesses, D&R was the only one who was able to help us out. They had us bring it in, drove us back to our campground, got the part, fixed the vehicle, and picked us back up at the end of that same day! Everyone from the very friendly lady at the front, mechanics and the owner were very nice and super accommodating. If we lived here, they would be our "forever auto shop"! Seriously...they are the BEST!!!

The folks at this shop were friendly, funny, quick and did amazing work at a great price!…read moreAbsolutely 10/10 recommend!!

I needed a tire patch done while away on vacation and they got me in and out in one hour for an…read moreold-school price and a courteous smile. I would highly recommend them over the name brand locations in the area.

I was visiting from out of town when my car broke down, and I honestly didn't know what I was going…read moreto do. I called around a few places, but this shop was the only one willing to work me in on short notice. They were super friendly and understanding from the start. They diagnosed the problem quickly, kept me updated on what was going on, and had the parts ordered and installed by the next day. The whole experience was way less stressful than I expected, and the price was more than fair--especially considering I was in a tough spot. Everyone there was professional but also really kind and down-to-earth. They got me back on the road so that we could go home, and I'm so thankful for their help. If I lived in the area, this would definitely be my go-to garage! K.Webb SouthCarolina

The lobby/waiting area is very nice and the staff are all very friendly but they are a bit…read moreoverpriced, especially compared to some of the other auto shops around town.

This is a very nice store with a good selection of items. Clothing, boots, pet supplies, and other…read morefarm items. We will put this on our list of places that we always visit when here.

It's a good store with good variety of items. Pet, bird seeds, live flower and vegetables plants…read more Farmers market on Wednesdays and Saturdays with a number of different vendors I think prices are fair

I've owned dozens of vehicles, big and small, huge diesel and tiny sports cars. This tiny place,…read moreall family owned, and they treat every ever customer as if you are only customer they have or ever will have. It does not matter the challenge with any vehicle, these guys just figure it out, quickly with class. Highest rating possible

This garage goes above and beyond.... Customer service was excellent and everyone was very…read moreknowledgeable!!!! We will definitely be back and use them for all of our trucks!!!