These guys took care of me when the dealership lied to me about a problem that they decided to…read moreignore, and charge me for a service I didn't ask for. Happy to have a locally owned business that can show the dealerships are a bunch of crooks.

Made an appointment the day before there employee inspected my tires everything was fine made…read moreappointment for the next day dropped my truck off at 330 I gave them my phone number that day and next day when I gave them my truck I sat across street watching you tube they pull my truck up and it sits there I watch them do other peoples tires who just drove up so after no call and waiting for 1 hr 14 min they said they tried to call if they would have checked my appointment the day prior they could have contacted me but to lazy I guess whole place is a joke and scammers said they couldn't change my tires because an issue with my front tires made an appointment didn't do what was promised didn't communicate were lazy didn't communicate.lady behind desk was awesome very nice don't go there a bad service no respect for other peoples time horrible communication just a bad business all together

They have good tires. Ray works with you - sometimes he has to order tires for your car though.read more

We got a flat while in town on vacation. We called Eureka Tire, and the phone was answered right…read moreaway. They couldn't service our tire because of the size, but the man who answered gave us a recommendation for another tire center who could help us. It's so helpful to get a recommendation, especially when you're from out of town. Thanks, Eureka Tire!

Always the best customer service at Tetrault Tire. When you buy tires here they'll fix flats and…read morerotate them for you free of charge. They have competitive prices too. If they don't have what you're looking for in stock they'll order it for you and have it in a day or two. Been coming here for years and will continue to do so. Highly recommend.

I recently went here because my dashboard tire pressure light was on but I didn't have any flats so…read moreI thought maybe I needed to replace a TPMS sensor. When I called to get info from them, someone picked up right away & answered all my questions. I was told I could come in without an appt so I went in the next morning when they opened. It turns out I was right & it was just a TPMS sensor so they replaced it & I was back on the road about 20 mins after I walked in. They were very reasonably priced & stuck to their estimate. The reason for the 4 stars instead of 5: I have a neurological condition that sometimes affects how I talk. When I was checking in, I told the man the make & model of my car & he couldn't understand me. He asked me 3x before he finally understood what I was saying. He started laughing & said he had never heard anybody pronounce the names the way I had. Then he imitated the way I said the names. I apologized for the confusion & explained that I'm in speech therapy but he kept chuckling. I wanted to sink through the floor. I would like to be very clear to state that I don't think he was being malicious in any way. I think he was just genuinely amused & didn't realize how he was coming across. I will be going back to Tetrault for other tire issues as they come up & would recommend them to others. They did good work at a reasonable price & were super quick about it. Having said that, I'm still pretty upset & embarrassed about what happened. It's made more me self-conscious & anxious about talking to people because I'm now worried others are going to react like he did.

i had a screw in my tire and remembered as i past their shop, so i pulled in and was told it would…read morebe an hour or so on a busy saturdy morning. I got in line and the time flew by. next thing in seeing thiem check my tire and i guess the screw had fallen out and did not puncture the tire. Neither did the sharp piece of metal i did not know about in the passenger rear tire. MUCHO HAPPY GREAT PLACE. WILL RECCOMEND!!

My trailer had a flat. I'm pretty sure Les Schwab is the only tire company that provides roadside…read moreservice to RVs, so I was relieved in the first place that they said they could help me, and the tech came the next morning to fix the flat. The estimate was almost $300, c loser to $450 if I had to replace the tire. The tech took the tire off the rig, pumped it up with air, searched for the leak - which he couldn't find, so he replaced the valve - then he waited to make sure the tire maintained its pressure - he was so professional and speedy, they charged me about $80 less than what I was quoted. I had no idea Les Shwab was such a great company! I will definitely buy my next tires from them.

I had a piece of molding underneath my car come loose. I had been here before, to have my oil…read morechanged, I trusted their work and they were open on a Sunday so I brought it in. They clipped the piece of molding back on for me, and didn't charge me. Since I had been here before, I also asked them to do another oil change. When I picked up the car from the oil change, there was a problem. The oil pressure light, and the check engine light were on. The oil level was good, so I took the car home, and then the following morning, I took the car into a separate shop for a second opinion on what was wrong When they ran the check engine light, it said that the oil pressure sensor was stuck. Apparently what had happened, was during the oil change, a prong from the oil filter had broken loose,, and it was blocking the oil pressure sensor. I went back to Firestone and spoke to the manager. I'm sorry I didn't write down his name He called over to the second shop where my car was, and the mechanic at the second shop explained in detail what had happened. Based on the situation and the explanation, the manager. At Firestone agreed to cover the cost of Getting my car fixed. The sensor situation was fixed with no out-of-pocket cost to myself. As I mentioned, I had been here for oil changes, quite a few times before, and nothing had ever happened. I get it, unfortunately, sometimes things happen. It's not that something happened, it's how the shop handled the situation. They absolutely took care of it to my satisfaction, I got my car fixed, and I would still bring it in for an oil change again. Thank you for taking care of me.

We got a screw in one of our tires while traveling through. Diana assured us we would be able to…read moreget it fixed on a holiday weekend. Her crew fixed it at a nominal cost. She was quite busy but still remained friendly and helpful. We appreciate all of their help

When I bought the tires there it was the best thing I had done for my car. The service was and…read morestill is excellant. Free Tire rotations after every oil change. And the best part is the tires are made in america And over 200 cheaper than other places. The owner and his helper always treats you with respect and helps you get in and out very quickly. TY so much Chuck

Very helpful and amazing service. Always quick and prices are unbeatable. Have gotten used tires…read moreand a tire patched all done extremely quickly.

My car broke down on a business trip up to Eureka from the Bay Area. I was recommended Eureka Brake…read more& Automotive, and it was one of the best recommendations for a mechanic I could've ever asked for! Shane and Marcus were so helpful. I was on a serious time crunch with this happening on a Friday and I needed to drive home that Saturday. They were able to take a look at my car and diagnose the issue. They were super professional and were able to break everything down into layman's terms for someone who doesn't know much about cars. They even helped connect me to a rental car center for me to get home safely to the Bay Area. I could not recommend Eureka Brake & Automotive more!!

Eureka Brake and Auto took good care of my work vehicle (Toyota Tacoma) for years. Most recently I…read morebrought my 2015 Honda fit in and had a comprehensive ultimate oil change and safety check. I drive for work between 30 and 40 K per year. They recommended I flush the brake line, rotating the tires was included; I feel well taken care of. They're very friendly and super capable. Highly recommended.

Kind of torn on this one. I went to Northwood, pre approved for financing from GM. So I filled the…read moreonline prequal and sent them the letter through gm online. The next day I find out my credit had been ran seven times, and again by gm, who had already offered me a loan... so I made an appt. went in two days later in person i said, "look I'm a year out of a 3 year bankruptcy, and I've worked tirelessly to get my credit score back over 700. I have a letter here from GM. I've been approved for 36k or less so rather than shop around for a loan I'd rather take this offer while you have a few cars that fit the bill." I was told by my salesman who was green AF, that's not how it works here, the finance guy makes all those decisions. I was told I could not speak to him at all. I feel like I should have walked right then, but they had the exact car I was looking for so, i said lets look at what you can do. I filled out some forms, which was odd, because they had already run my credit 7 times, but i assumed they knew what they were doing. they ran my credit to 6 loan companies and gm... again...all dinging off on my phone as it was happening. As I'm literally showing the sales rep saying wtf you guys just dinged my credit 14 times in three days when I already came with loan approval from gm in hand? this was not a prequal letter, it was a loan approval. I later brought this up to the finance guy who I was not allowed to speak with for an hour and he comes out and says "we'll we got you approved with GM" he said "Don't worry your score will drop like a rock but anyone important will know you were shopping for a car" - ok d.b. we'll my score went from 730 to 598 in 1 week because I have too many credit enquiries, and I came prepared to not have this happen. You guys need to listen to your customers, as you work for us remember? meanwhile the car wasn't detailed and there are quite a few spots with window sticker type sticky that needs to be professionally cleaned and buffed off. So they said, come by on Sat. So I did... But it turns out the detail guy wasn't in, and wasn't going to be. so I've been told now they will detail my car, and buff that sht out when the new plates come in, whenever that is. So I have a brand new car that desperately needs a wash and detail, and they owe me one... Judging by the reviews Im not sure if i should even let you guys service my vehicle which is free under the warranty I paid extra for... I'm the greatest customer ever, easy going, come with all the resources to get the job going, I don't ask much, I'm never rude, and I just want to be treated fairly.. I'm buying the first new car in my entire life, it should be a great and fulfilling experience. I should walk away excited, and happy as its the f#$king american dream!. but the only taste I have in my mouth is I shouldn't have bought here... 2 stars for my kick a$$ Chevy!! 1 because Hunter tried his very best...

Horrible attitude from an employee, went in there with my friend to get her car after they did some…read morework on it and the guy I think his name was Jeff was Sooooooo rude! He needs an attitude adjustment bad! He had her signing papers and was literally trying to cover the words so she couldn't read what she was signing. So disappointed do better!