He responded very quickly to my inquiry and came to my house same day. Very professional and kind…read more I'd recommend to everyone. Also, easy on the eyes! lol

Updating review to 5 stars, looks like we just had some miscommunication. Wish I had been more…read moreclear, thank you Raphael.

Awesome response time and service. Thank you for taking care of my needs on this. u came thru and…read moreway cheaper than the Geek Squad at Bestbuy. Look forward to hiring you guys again for future projects.

Professional and knowledgeable was able to have my TV up in a very short time and suggest how to…read moremake it look best.

Professional, friendly, courteous, competent and fast. All with a smile on their face. Will…read moredefinitely recommend them and hire them again for my next big TV wall mount. They were excellent.

Justin and Sydney are the most professional, friendly, and knowledgeable electronics team we have…read moreever used. They were attentive to what we wanted, addressed the oros and cons, and gave us confidence that the jobs would be done right. The installations were completed in an appropriate time and to our complete satisfaction. We will definitely call them for future work.

Great guy! He fix my AV problem in 30 minutes and adjusted my surround sound, which was not part of…read morethe original scope of work.

Thank goodness for installers like Randy W.at Lexx Audio & Video Install. I bough the newest, top…read morerated "75 Samsung tv, QN990F series, and it was impossible for me to put together or set up. Samsung has made its new TVs extremely challenging for your average joe to get its new sets up and working without help--and I use to sell advance computer systems, so I thought could do it----NOT!Lexx Audio & Video did a great job getting the heavy base on and connecting the other boxes--that the instructions do a very poor job of explaining. The real problem was the awful mandatory App set up and the unforgivable way the colors and contracts came with the tv when we turned it on. The last two items took over 90 minutes to set up. Again, impossible without Less Audio & Video assistance. The price for the service and assistance was more than fair and Randy is great to talk to. Just be sure you do as much as possible to the App and TV settings vs Randy, so you know how to make changes. Also Lexx Audio & Video were very responsive to my quote and texts. I'll use them again if I ever get another tv for the house.

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Not sure about the "No job too small" claim…read more We had a great initial experience with them when they upgraded our Wi-Fi gear and ran Cat6 Ethernet wiring through our house. Nice work, professional, great customer service. Then... not so much. I called them a couple of years later, following post-storm home renovations (thanks, Gulf Coast weather), to get Wi-Fi working again and re-run Ethernet cables. Over the next couple of weeks, when I'd call to follow up, Kimberley would tell me that "the GM is working on the proposal," but never got return calls. Ghosted. Finally hired an independent IT guy to make the fixes, as well as for some followup reconfigurations on the Wi-Fi gear.

Brandon and team showed up on time, looking and behaving courteously and professionally. They gave…read moreus good advice on a configuration to meet our needs and took care of the job: outdoor TV, soundbar, outdoor speakers, and indoor TV installation. A few days later and working around our schedule, Brandon came back once we received a device we were missing to help us install and configure it. Great service, very knowledgeable and reliable. Will use them again and highly recommend them.

Excellent customer service! Installed my home theater system 4 years ago. Absolutely zero…read morecomplaints! Look to rehire again! 10/10