I didn't actually meet with or speak to anyone at this company, but I found a note on my door indicating that they had been here and I'm just thankful for whoever came out to address the unwanted tenant (a mud dauber wasp?) moving into my upstairs patio by building a home on my patio water sprinkler. I believe my HOA reached out and let them know, and they made quick work of it and didn't even need to come inside despite it being an upstairs patio problem... impressive. Hopefully the wasp doesn't come back. If it does, I will probably be hiring this company, that appears to employ Spiderman, for my future pest control needs. read more

Rodent Pest Technologies - Yeah.... imma need you to GTFO - Pest Control Near Me

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We suffered from an extremely bad ant problem in our home for years, they were everywhere!! Our neighbors recommended Rodent Pest Technologies but more, they specifically recommended Sal who is their technician for our area. That turned out to be a great recommendation. We have not seen a single ant inside our home in the several years that Sal has been taking care of us, he is absolutely great. Then we had a bad aggressive bee problem on the upper level of the lot and while it wasn't easy, Sal took care of the bees too. Next was a gopher problem and Sal was great at being quick to respond to that. Plus Sal is a really nice guy, always very (!) polite and super-friendly. FIve stars to Sal, five stars to Rodent Pest Technologies. read more

Our Homeowners Association hired RPT to come out and inspect the neighborhood. I took the day off to make sure my dog didn't go crazy and also I don't like people poking around my house when I'm not home. They arrived soon after the time range began. Michael did the inspection on my property and was so completely professional and polite! Notably enough so, that I wanted to get his name and make sure and write a review. Even after he left my home and worked his way down the road, I could hear him in the backyards of my neighbors talking with them. Some had issues and he explained what all needed to be done and was very courteous and thorough. Now, to me, it seemed like this kid was in his early 20s and we all know how "those" people can be with the public (I kid, but it does seem like that sometimes). Not so with Michael, he represented the company in the nicest way. I didn't actually get his name at first so I tracked down another one of the workers, Randy, to find out... and he actually had the same exact persona. Impressive! So, not sure how they are as a company since I didn't pay for the inspection and I didn't have to have any work done or critters disposed of... but if these two guys represent the company in any way, they have my vote!! Thanks for being genuine! read more

I have service with this company for almost 2 years signed up with them before it was sold to a new owner. Called and emailed last month that property was sold and same day after cancellation of service I received notification that they just did service without any appointments or keys to the property. They just billed my credit card without authorisation. I would not recommend them. read more

All I wanted to do is speak to a person regarding a dual account set as AllerClean moved to Rodent. I've left messages on the 3 different topic lines. This is my 3rd day and I have not received a phone call back. The office hours start at 9:00AM and no one is picking up the calls or returning them. I've been with AllerClean for more than a decade. Since the transition, I've not received proper customer service attention. read more

DO NOT USE THIS COMPANY. I have called several times to schedule and they tell me they are going to call back and never do. On several occasions the office manager texted me and mentioned the exterminator was going to call me and never did. I called and canceled service. Find another company. I wish I could give them 0 stars! I'm no longer a customer. My in-laws are going to cancel also. NOT RELIABLE. read more

Would give zero stars if possible. This company was hired by our HOA Management to Control a rodent issue that was in our community. I don't know how many technicians have been on site but the disregard for children or pets is unbelievable. The other day walking my dog I noticed she was starting to chew on something. Well low in behold it was rodenticide. I was able to grab it out of her mouth fast enough so she wouldn't eat it. Once I got a chance to call the company I got a person who really didn't care. If you are thinking of hiring this company be careful. See pictures for reference. read more

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Absolute waste of money. Fresh gopher mounds all around area treated. Called 1 day after the supposed "warranty period" of 14 days (never explained to me), and was going to be charged an additional $150 for them to treat the same area. read more

'Wanted to commend your organization's team-work. Aurora complied with my request to ask Noah to contact me about (15) fifteen minutes before inspecting my residence--Noah contacted me as requested. My employment is (15) fifteen minutes away, 'went like clockwork, in-out, Aurora & Noah both friendly, know what they're doing & what for they're looking! Great job! Phil read more

Fast service and great communication. Within 24 hours of my call to the office to schedule, Jorge Franco was sent out to my address to resolve a gopher problem. His service was fast and courteous - highly recommend! read more

Imagine the panic when I get a phone call at 5:00 p.m. at work... "There are BEES!!! In our bathroom!!!" My long-time boyfriend is not afraid of many things. He's seen me first thing in the morning. (Nothing is scarier than that. I promise you.) But bees are the thing that will make him lose his mind on short order. Since I work in Property Management, contractors are always bidding for jobs but it's the few who go above and beyond as reliable and trustworthy who get our continued business. I went to a fellow Manager and asked her who her favorite pest guy was. She told me to call Rodent Pest Tech without hesitation. Craig showed up racing the fading daylight to get here just in time to "kill our buzz". The price was VERY reasonable for this service, he was fast and friendly and we were able to sleep, last night, in our own bed. Thank you for being a "Buzzkill" Rodent Pest Tech! Appreciate your efficiency, timeliness and realizing that sleeping with bees is something that should only happen in horror movies...or strange Disney Bee Movies where humans and bees co-habitate. Thank you!!! read more

Please do not use this company. The homeowners association contracted this company to facilitate a termite inspection. They came back stating that I needed to replace a wood beam on my house due to dry rot. First of all it was delayed several weeks. When they came out they did not replace the wood beam but wood filled and painted it. Then they proceed to charge me the same amount that was originally quoted to replace the beam. I was clearly overcharged and would not recommend using this company at all. Please use someone else. read more

This company is such a bully! The customer service person on the phone does not accept alternative options for inspection or have the courtesy to call back. In addition, they also fabricate to the HOA. BE WARNED! read more

Derenya is an amazing and honest professional. She has been here for several issues, including bees, and she has a keen sense of how to quickly handle the situation. I will call her any time I need assistance. She is the best! read more

Hired by my home owners association in Oceanside. I had requested to move my appointment up two days and they were to call back. Never received a call. They also failed to show on the original scheduled date even after confirming with their termite department. Terrible service. read more

I've had service with them for a long time. I'm a tough client, scheduling is hard with my schedule and often times I've changed my mind with what I want/need. They have always worked to accommodate my schedule, sometimes showing up between 7 and 8am. Always follow through and always answer the phone or return calls on time. Jonathon is my current service guy and he's been nothing but great. read more

I want to give a shout out to James and Noah (termite inspectors) and Aurora who facilitated a very short turn around for termite clearance in order to sell our condo. James and Noah were responsive and professional and went the extra mile to make sure we met our deadline. Aurora was super helpful getting the report into the right hands. I wish our property manager had near the integrity and professionalism of this company. Thank you! read more

My HOA hired Rodent Pest Technologies (RPT) to do an annual termite inspection for the homeowners. RPT came to my house on 10/8/18 to inspect the property's exterior. The staff poked the wood structures in several areas while I was not home that day. On 3/4/19, our HOA sent out a wood repair matrix report to all homeowners and indicating that the inspection has been completed. I called RPT to come out to show me the areas I need to fix since I don't understand what's described on the wood repair matrix report. A technician named Noah Labrousse came to my house. He poked more wood and made more damages without informing me. At I came to the door, he showed me the areas he just damaged. I realized the areas he showed me were not listed on the report because they are high up near the roof not on sides of the garage as described in the HOA report . He finally showed me the areas that were reported by the HOA and quoted me a price with additional areas he just poked. I called RPT on 3/28, they told me I've additional areas needed to be fixed. It's outrageous. RPT can't come to my house to damage more wood structures as they wanted and whenever they wanted. It simply wanted to generate more repairs revenue. As stated by the HOA's letter on 3/4/19, the inspection was completed. Why did he poke more wood structures on 3/26? I believe RPT has done this kind of unethical business practice for a long time. A reviewer on Yelp has sent out a "Scam Alert" on 4/17/19. Please inform your HOA not to hire RPT. read more

We recently had our home inspected by this company. The great thing was no termite damage was found, bad news we had some wood rot that needed to be repaired (all before our house could close escrow). Both the technician and repair man were friendly and knowledgeable. There was a slight breakdown in communication, but the company was awesome and quick to respond! They stand by their word and their work. This is the reason I gave them 5 stars and would recommend this company to friends and family for future work. read more

They gave me a better estimate than the first company that came and did the basic flooring/containment job and when that failed, they offered me a pricier estimate for whole house treatment. I found these guys, and they came out pretty quick, they did a good job, set it up properly, didn't kill ALL my plants lol, just some but that's okay, most everything that I wanted to survive, did. They also did me a HUGE favor and I can't tell you what it is but it really helped me out. Definitely recommend these guys. read more