1. Rodents Stop

    1. Rodents Stop

    0

    Van Nuys, CA

    Rodents Stop

    4.3 (724 reviews)
    Closed Closed

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    Response time

    10 minutes

    Response rate

    100%

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    Early Morning a rat drinking rum off water out of my yard

    I am a neighbor to a customer of theirs and have been a neighbor to them for over 30 plus years and never had an issue. When my neighbor hired them the rats started fleeing to my residence as evidenced in pictures and videos. I called my neighbors and spoke to the technician and he came to check my house and said I indeed NOW have a nest. I explained to them that they should have warned me they were exterminating so I can provided EXTRA protection but now it's too late and Jocelyn who answers the phone is EXTREMELY RUDE! they will not return my calls or email but when speaking with them they said they would give me an estimate. I've never had a problem so now I much pay to fix it? I'm reporting to BBB and everyone they are governed under. I will not stop until they come get the 6 HUGE RATS OUT OF MY YARD /HOUSE

    Rat droppings? Nope, lizard!

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    6 years ago

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    Zeev D.

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    4 years ago

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    Zeev D.

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    6 years ago

    Way way overpriced. Their prices were more than 6 x anyone else's for the job I needed.

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    Zeev D.

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    7 years ago

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    Zeev D.

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    7 years ago

    Professional, thorough, and fair priced. They took care of our issue right away and did a fantastic job!

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    Zeev D.

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    7 years ago

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    Zeev D.

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    7 years ago

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    Zeev D.

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    6 years ago

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    Zeev D.

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    7 years ago

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    Zeev D.

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    6 years ago

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    Zeev D.

    You are so welcome Don, glad we were able to help you out!

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    Zeev D.

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    6 years ago

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    Heather G.

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    6 years ago

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    7 years ago

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    Zeev D.

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    8 years ago

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    Zeev D.

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    6 years ago

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    Zeev D.

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    6 years ago

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    7 years ago

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    9 years ago

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    Zeev D.

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    7 years ago

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    7 years ago

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    9 years ago

    Rodents Stop was extra thorough and did an amazing job. I am very happy with the service and attention to detail.

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    Zeev D.

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    12 years ago

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    12 years ago

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    13 years ago

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    10 years ago

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    14 years ago

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    14 years ago

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    11 years ago

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    Zeev D.

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    12 years ago

    They came out, put out some traps and charged me $150. They did not look for places of entry so I could seal them. What a rip off.

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    Zeev D.

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    10 years ago

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    Zeev D.

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    7 years ago

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    Zeev D.

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    5 years ago

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    Zeev D.

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    6 years ago

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    9 years ago

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    7 years ago

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    Page 12 of 19

    Ask the Community - Rodents Stop

    Do they do smoke tests?

    Yes, absolutely. Just request one when you schedule the inspection!

    Do you provide services for gophers, moles, and voles?

    Unfortunately we don’t. Only for rats and mice.

    What is the range of prices you charge for rodent control?

    I was quoted $4800 for a 1200 square foot single story house in Highland Park. No insulation replacement involved whatsoever. A total rip off! Don't waste your time having them come to your house. They will try and sell you a load of crap.

    How much does it cost on a 890 sq ft house?

    It all depends on the services you need and how much work there is to accomplish resolving the problem. Give us a call and we’ll schedule a free inspection so we can see what needs to be done.

    Does it require you to temporarily move out of your residence for the service technicians to do their assignment?

    Absolutely not. We don’t use any poison or toxic chemicals, so it’s completely safe!

    How much for a house under 1600 sq ft?

    3000 dollars of no infestation. if you have infestation that needs to change insulationetc, it might cost more. 3000 for 3-5 total visits

    How is the pricing?

    I think I paid between 3,000-3,500 for my house (which I believe is about 1,600 square feet). They came with traps and cleared out the rats from the attic and walls then sealed up the holes and came back for any left over rats after sealing. I… 

    Do they provide service in the inland empire?

    Call and ask them

    View All 9 Questions

    Review Highlights - Rodents Stop

    Also they have no problem honoring their lifetime guarantee also with excellent & professional service.

    Mentioned in 87 reviews

    Read more highlights

    Rodent Masters

    Rodent Masters

    (168 reviews)

    Van Nuys

    I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

    ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

    Rodents Stop - pest_control - Updated September 2026

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