I cannot recommend Facility Pest Control enough! We have been loyal customers for over 7 years, and…read morethey never disappoint. With spring bloom in full effect, I requested a service and they sent Dan Moore to handle the job. Dan was absolutely fantastic--super friendly, courteous, and incredibly knowledgeable about all things pest control. He took his time to do a professional spraying, making sure to thoroughly cover both the interior and exterior of our home. It's clear they take pride in their work. Sam Karbelnig and his entire staff are always a pleasure to deal with; they are professional, reliable, and truly care about building lasting relationships with their customers. If you are looking for a service provider who treats you like family, give them a call!

their service was excellent! a friend recommended this company me. the company i had used for years…read morewas mediocre compared to the service i received from Facility. No Ai conversations! Personal service with a live person and a great job getting rid of my ants

From a customer service perspective they are definitely a 5 star rating. Cassandra on the…read moreadministrative side of the house is amazing. She was patient, kind, knowledgeable and understanding of the many questions/concerns that I had. Lance our termite inspector provided us so much comfort as he explained and showed us the areas of concern. He also gave us a thorough description of the work that was needed. Lastly Luis, the technician who preformed the work. He was equally knowledgeable and patient with all the questions.

Customer service is top notch! They were super polite and professional. I will definitely be using…read moretheir services and will be referring them to all my friends and family !

It's been 6 months and I'm still rodent free! Ceasar and his crew did more than a fine job. I…read moreshould've expected this when Leo (owner and Ceasar's brother) came by for a quote and an inspection and put a shoe cover on. The other company that came did not do this. Furthermore, Ceasar and crew not only full proof the house, interior and exterior, including attic and securing the crawl space, but they also replaced a rotting floor board in my kitchen and patio. Thanks fellas for a job well done! Sorry for the long overdue review, but we also just decluttered the garage and no remnants of rodents!

Leo was amazing! First off, when I called Leo's Home…read moreSolutions, they picked up the call right away and were able to give me 2 appointment options for a specific window of time for the next day! Leo was very thorough and professional, after the walk through consultation and then proceeding with a protocol and solution, I felt much more at ease & safer with his expertise! Calming my completely freaked state of mind! He found 2 openings on the exterior of my house and fixed them: put a screen over the exposed gable vent, quickly & impeccably, as well as covered an open vent pipe on the roof Also, as I was scrolling through all the exterminator options, I realized I didn't want a van that screamed exterminator in front of my house! Besides the name "Leo's Home Solutions", being nicely "general", I got a great feeling of the work Leo's company could provide from the glowing reviews and I was right! Everything was at an extremely fair price too! I highly recommend Leo's Home Solutions!

I needed someone to deal with my backyard spider infestation and they squeezed me in same day. They…read morewere really nice, professional, and had reasonable fee's. I will definitely will use them again for any and all pest issues. Thank you!

I can't say enough great things about Joel from Handitech. He is always punctual and, honestly,…read moreprobably the nicest person you'll ever meet. From day one, he's been reliable, professional, and just an all-around great human being. Since he started servicing our home, we've had zero issues with spiders or bugs--something we used to constantly deal with. Even more impressive, he's done a fantastic job getting the mosquito population under control around our house, which has made a huge difference for us. I truly wouldn't trust anyone else to handle this work. If you're looking for someone dependable who genuinely cares and delivers results, Joel's your guy.

Guaranteed service. Will give a review post after a year to make sure they keep word. But so far so…read moregood. Nice , fast and good quality work. Appreciate Clarke for follow ups!

We endorse Goodbye Rodent, we had rat pay us an unwelcome visit in our garage. I called a few…read moredifferent pest control companies, and Goodbye Rodent got back to us the quickest and sent Clarke to our home that same day. Clarke was very thorough checking into our situation. It turned out that our 25 year old "rodent proofing" had worn down in some areas and due to some piping repairs was removed all together. Clarke was able to re-rodent proof our home and set traps in our garage and attic. Clarke was very knowledgeable and professional with his work. If we have any pest control issues in the future we would certainly contact Goodbye Rodent first.

Excellent service from start to finish! The technician was professional, knowledgeable, and very…read morethorough. They took the time to explain the treatment, answered all of my questions, and made sure every problem area was addressed. Scheduling was easy, they arrived on time, and most importantly, the treatment was effective. I really appreciate the attention to detail and great customer service. I highly recommend this pest control company to anyone looking for reliable, professional, and effective service!

I hired Un Bug Me for a roach problem and the overall process and results was awesome! Juan was…read morevery helpful and informative with my options and what would work best for my situation. The process was smooth and easy. Carlos the technician was super kind and also very informative with the process and the results were immediate. It's been about a week now and we have not seen any pests at all! Thanks again Juan and Carlos!

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

Martin and his team came and did the whole works at my house! Cleared out all my old insulation,…read morewent around my house, inside n out, and sealed any potential entrances for rodents by replacing all the vent covers, meshes, etc., installed a new air-return vent for our HVAC system and prepped the entire attic for new ducts n insulation in just 2 short days! Very professional, thorough and kept the place air tight n clean as they worked! Would definitely recommend!

Steve was very thorough in his initial inspection, and explained very well, what the problems were,…read moreand his suggestions. Martin B. and his crew did a thorough job on taking care of my rodent problem, vacuuming, cleaning, and sanitizing, and inspecting a couple of weeks later for any more mice and rats. Martin B. and his crew returned today, and did a very thorough job on installing the new insulation in my atttic, also did a few carpentry jobs I'd requested, including replacing rotted wood, and painting. They went the extra mile for me. Marilyn Martin

Hello I am a Pastor of a church in Northridge. I have been…read moreusing Reliant Pest Control for many years. I spray my home twice a year. The issue I had was with the lady on the phone at Reliant Pest Control. There is a miscommunication with her. Basically, the company is looking for more money from me. I used to pay $85.00 for a service call. I called a few days to book another appointment. The lady tells me that the price is gone up from $85 to $120 every 6 months. She was also asking for another reinitiation fee of $168. This is not fair!!. She was trying to put the blame on me. Please restore my price and I will consider staying with your company.

Gary and his crew were great! On time and professional, they took care of my termite issue in no…read moretime. Gary even went the extra mile and came back for an additional touch-up at no cost! Great service and a guy that stands behind his work. Highly recommend!!

James came in and identified entry points to our Rodent issue in the attic. He sealed them up and…read morelaid traps and 1 by 1 they all fell. We have not heard any noice in the attic at night and have been more at peace since then. I would highly recommend Preferred Pest Solutions to anyone dealing with Rodents or any other type of pest.

After a kitchen renovation we started to have ants showing up everywhere in the house. James from…read morePreferred Pest Solutions came out to assess the problem. He took his time going around the house looking for points of entry. He offered to treat the area immediately at a reasonable price. We seem to be ant free now but I will have him come back for a few months to be sure. No contract, just a set rate depending on treatment frequency.