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    Rodgers Team- Keller Williams Integrity First Realty

    4.3 (6 reviews)
    Closed 8:00 am - 6:00 pm

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    9 years ago

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    9 years ago

    They were very professional and able to deal with a very challenging situations with the HOA during the sale.

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    Capstone Realty Professionals - Capstone 2025

    Capstone Realty Professionals

    (113 reviews)

    Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

    Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

    Stratton Vantage Property Management - Transparent FLAT Fees! No Junk Fees!

    Stratton Vantage Property Management

    (187 reviews)

    Have a couple income properties. A.J has been managing them and…read more able to secure tenants and will address all concerns in a timely matter. Fees are reasonable and service is good.

    Upon moving in we experienced a few issues and the owner of the rental property took his time with…read moregetting the issues fixed. We are talking months from major to minor fixes and yes keep your text messages and emails as proof always. Every issue that arises, you are the " technician" your job is to solve the issue. Not actually rent the property and pay on time. Why does it take weeks to send out a technician to fix anything? Yes, we had scorpions in the beginning when we first moved in we mentioned it and all they said, was " tenant is responsible for pest control. " Terri Young has her days, some days she is nice and pleasant other days she is a bit dismissive. She does try to resolve the issues, but whoever is over the maintenance line is going to frustrate you. Again expect to be the handyman or technician. They ask for you to be the technician/handyman so you can try and figure out the issues of the maintenance request. Versus just sending out a "licensed " technician in the first place. Not sure how this place received 4 star or higher when issues arise and they throw the issues back on the owner either not responsive or taking forever to respond. Only rent from this property management company if you have not found any rental properties at a cheaper price. Nightmare on Stratton Street coming to a neighborhood near you.

    Simas Property Management

    Simas Property Management

    (1 review)

    Austin at Simas Property Management has been great in finding a tenant, working with issues that…read morehave come up and accommodating an out of town landlord. Within the first month of the tenants moving in the neighbors tree fell onto the roof. Austin took care of communication and coordination with the tenant and took pictures of the damage which he sent to me. He responds to questions or concerns quickly and very professionally. I would highly recommend him and his services. Thanks Austin! Janelle

    From the owner: At Simas Property Management we're here to make your life as a landlord easier. Our expert property…read moremanagement team will work to lease your property at the highest possible rent. Following that, they will handle everything aspect of the property for you, from marketing your property and tenant screening, to property inspections and even evictions. Enhanced Marketing - Our strict marketing processes allow us to post your rental property to dozens of rental websites. Tenant Screening - Our thorough tenant screening process will keep you and your property protected. Saving you time and money long term. Rent Collection & Detailed Accounting - We deal with the hassle of collecting your money, and ensure you always get paid on time. We keep count of every dollar. Maintenance & Repairs - No matter how big, small or urgent, we will take care of all property maintenance and repairs for you, while keeping you completely in the loop. Regular Property inspections - Have peace of mind knowing that your property is being properly taken care of, with our regular and comprehensive property inspections. Evictions - In the unfortunate event that a tenant needs to be evicted from your property, we will act swiftly and strictly within the law, alongside an Arizona based top-tier law office. We always aim to go above and beyond for our clients...

    Newman Realty Team - Realty One Group - Mark Newman - Encanterra Country Club - Queen Creek, AZ

    Newman Realty Team - Realty One Group

    (29 reviews)

    10/10, 5 STARS, I can't recommend them enough! Mark and Mickie are a valuable team to utilize when…read moresearching for and buying a new home. Despite having owned and sold two homes prior, we didn't really know where to start with a new construction and we relied heavily on their expertise and advice to get us started and through the process with our builder. I truly believe we had a relatively smooth build due to Mark and Mickie's presence with the builder project managers and sales office. We had so many questions during the build process and both Mark and Mickie were able to answer them quickly and effectively. Their skill also helped us make better informed choices that will ultimately provide us a higher return on our investment. Without the Newman's, I fear we would have not allocated our money optimally towards options and possibly overspent in the wrong areas. Mickie's eye for design, general cost of upgrades and knowledge of what sells a home helped us make the overwhelming fast-paced two-day design center appointments much easier and cost-effective. After our pre-drywall inspection, we had a serious concern brought to our attention and Mark was persistent in getting the matter addressed by the project managers and was able to reach a resolution to ensure our safety. I would never want to build a home without realtor help. There were many instances throughout the process where we wondered, "Is this normal?" and Mark and Mickie were both right there to tell us yes or no, and if no, they followed up on our behalf, which really saved our sanity. We are so thankful we had this honest, hardworking and personable team on our side.

    Working with Mark Newman was hands down the best real estate experience we could have imagined --…read moreand this was our very first home purchase. From start to finish, Mark went so far above and beyond! Mark was referred to us by family, and now we understand why everyone raves about him. He combines deep market knowledge with genuine care and integrity. Buying your first home can be overwhelming, especially doing it from out of state, but Mark made the process seamless. He was proactive with updates, incredibly responsive to every question (no matter how small), and always ten steps ahead in anticipating what we might need. What really stood out was how much Mark truly advocates for his clients. He didn't just help us find a house -- he guided us through inspections, offered honest advice at every decision point, and connected us with trusted local resources. His professionalism is top‑tier, but he also has such a warm, personal touch that made us feel supported and confident every step of the way. If you're looking for an experienced, trustworthy, and genuinely kind realtor who will treat your purchase or sale like it's his own, look no further than Mark Newman. We would recommend him without hesitation to anyone we know. He made our very first home‑buying experience exciting, smooth, and truly memorable -- and we are beyond grateful. Thank  you, Mark, for helping us find our first home!

    Rodgers Team- Keller Williams Integrity First Realty - realestateagents - Updated June 2026

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