Tony is a great guy and knows what he's doing. Highly recommended him. He had my engine replaced in…read moreno time and kept me in the loop the whole time.

found this company 3/2/25 on Facebook. Got my car fixed 3/4/25 and it started having problems…read moreimmediately after getting gas that it wasn't doing before my car was fixed. contacted tony the same day and nothing has been done since. he claimed it was nothing and was normal. I have been calling playing phone tag with him. he called yesterday and left a message asking what's the problem when I've explained to him same day what it's now going, left messages with staff to tell him and nothing. so now I'm having to get diagnostics done elsewhere on what this new issue is. car rpms idle upon putting gas inside tank, turn on the car while still at the pump, rpm jumps then goes low about to cut off. this is the reason I fear him working on my car for the future. not a good look. I sure hope James spann from fox 6 news don't depend on you for working on his cars because you're awful. I wouldn't recommend him or his team plus the other Caucasian mechanic come off as prejudice. he didn't even speak to me. looked right at me and didn't say a word.

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.

Requested my wife's 2016 Buick enclave with a transmission issue to be looked at and diagnosed,…read moreover the phone before even seeing the car he stated it probably needed to be rebuilt and that he had done quite a few rebuilds of this type. I asked if he could look at it and give me a quote on what needed to be done. I waited a few days and called back in which he stated that he had the transmission rebuilt and was working on getting it back in, I was not happy. I received a quote of $5,080.00 for the work done. I had a quote from a different shop for a brand new transmission for $6000.00. I got the car back 3-4 days later and about 2-3 weeks later noticed there was a shudder in which he said on 2 occasions of bringing the car to him that he couldn't feel anything wrong with it, so wife continued to drive the car. The transmission lasted a little over a year and approximately 20,000 miles before it was shifting horribly and lost reverse all together. It was over the warranty period so I didn't even bothalling Kenny's back. We have had to let the car go back as we are still paying on the car and the loan we took out to have the transmission rebuilt, which with the quote I was given after the work was started I wouldve opted for the brand new one. This was and is the worst experience I've ever had with a repair shop.

Kenny is always my go to mechanic when automotive work is out of my skill set. I've had him rebuild…read moremy transmission in my truck, repaired my A/C among other things. Kenny always does a great job in a reasonable amount of time. Yes some mechanic work is expensive but he is always cheaper than the dealership.

He did exactly what he said he was gonna do. Truck has way more power now. If u need a transmission…read morerepair hes the man.

This is one of the best automotive repair experiences I've ever had, and not just with transmission…read morerepairs. We're from out of town participating in the Great Race 2023 and our transmission on our classic car was leaking like a sieve. We got to Marty's before they opened, they took us in right away, waited for the car to cool down and got to work. They identified the issue, got us the parts we needed, filled up our transmission fluid and sent us on our way to get to the next leg of our race. Marty, Michael and Andrew were professional, courteous and most importantly helpful.

This shop is second to none. Their honesty, knowledge, experience, mechanical expertise, customer…read moreservice, price and especially always looking to save the customer from unnecessary expenses are a few of the things that make this shop second to none. Called Ken first thing this morning and needed to bring my car in. I had arranged a rental car. When I arrived, they got me right in, did not have to get the rental car and Jack/Joseph had my vehicle fixed within 30 minutes. I did not have to get the rental car and they saved me a great deal of money. Highly recommend this business for any car repair. I wish there were more stars to rate this business. They are a 10 in my book.

STUCK ON I65 We were driving home to Tampa from Huntsville,…read morewhen our car decided to dump a good portion of its coolant and overheat! We starting calling around for help and we finally got in touch with Ken Powell at Decatur Highway Transmission & Motor. Having your car break down is never a fun experience, but I actually didn't mind the trouble simply because of the fact that we got to meet Ken, Rayburn and the boys at Decatur Highway. They are great mechanics who quickly found the problem and formulated a plan to get us back on the road as quick as possible. However, their hospitality and genuine kindness are what stood out the most! It truly felt like we were family.

Spoke with a sweet lady on the phone about an appointment for resonator delete and install an h…read morepipe. No appointment necessary. Between the time I went in the shop and back out was approximately 40 minutes. Spoke with me before and after install for approval. Excellent work, great people, wick and not expensive compared to local similar style shops.

Got flowmaster pipes, I was charged $600 for the job. I should have shopped around.The guy did not…read morerun all new pipes and no new catalytic converters. Tips are uneven , overall job poor. Guy cut unnecessary parts from under my truck instead of bending them where they fit correctly.Find someone else , my truck sounds good but I am very unsatisfied with the work.My mechanic looked at the work and was like shotty . He could have done the work half the price with new converters and all new pipes. Find a professional exhaust shop this is not it.

I really enjoy their customer service, they have a lifelong customer with me because they're…read morehonest, great service, and family ran. Highly recommend getting your car serviced here if you're in the eastside of Birmingham.

I have a 06 Dodge charger rt and every time I need anything done on it, this is where I go. They…read morenever disappoint me. They never try to get me for things I don't need. Durrell will let me know exactly what I need and what I will need in the future. I love it there

Amazing place. The mechanics were not able to help me and were serious about letting me know my…read moreoptions. I would go back in a heartbeat.

Excellent service, friendly and helpful staff! They are an extremely professional and reliable…read morelocal option for having your hybrid worked on. With three Toyota hybrids in our family, there are our go-to option!