DJ ROCKS!!!! If you need a vehicle please please go to Roger-Beasley of Georgetown and ask for DJ.... I usually don't post things like this cause I believe that they are all "sharks". But Roger-Beasley made it less painful than others. They took our Travel Trailer as a trade in.... I mean who does that anymore or ever! read more

Excellent car buying experience. I was looking for a specific model with specific features to buy pre-owned. I finally tracked it down at Roger Beasley. It had been traded in recently so I wanted to move quickly because it had been hard to find. There were a few things that needed to be fixed since it was just recently traded. RJ and Jon were able to work with me to get everything done very quickly and deliver a great buying experience. I am a pretty demanding shopper but they worked hard to get everything right. The sales manager, James, was also very engaged and made sure everything was right. read more

Very happy with my new car purchase. The folks I dealt with there were genuinely concerned to be sure I was happy with each step of the process. It's still takes a much longer time than it ought to, but this may just be the nature of a big dealership, where the various roles are split between teams of specialists. The only reason I'm not giving five stars is that I've been spoiled by the Tesla buying process. Special thanks to Nichole Clausnitzer for a terrific sales experience. read more

Soooo... After some EPIC "asshat-ery" at Town North Nissan the day before, went to Roger Beasley in Georgetown. If Town North Nissan was my 7th Circle of Hell, this place...? Car buying Heaven - Angels singing, visions of peaceful babbling brooks, and one of the BEST car buying experiences ever (Thank you Mark Biddle and Darin Tiedmann!). I can't speak to what the service is like but the team I worked with to buy my new ride...? THEY can come over for Christmas Dinner - just good people with customer service wired into their DNA! I had my kids with me for the entire process (after school, no less - ouch!) and they treated them like special guests too. Have to say I LOVE my CX-5 (dig the heated seats, sunroof, and the Bose sound system is HUMPIN!) - THANK YOU for such a pleasant experience! and Town North Nissan...? They can s#ck it! read more

Roger Beasley Mazda Georgetown - My New CX-5 -- Love it! Great Buying Experience!!! - Car Dealers Near Me - Georgetown, Texas

Service department is lacking today. Got here 20 minutes ago and still not checked in. Went inside 10 minutes ago and the guy says "yeah, give me a minute". Doesn't sound like stellar customer service right now. So we'll give it a couple minutes before taking our business elsewhere read more

It was a pleasure working with Bob Amazeen of Beasley Mazda in Georgetown, TX. He was quick to respond to my inquiry, confirmed information I requested about the car's tires, and was kind enough to hold the car for me until I was available to drive from San Antonio (about 99 miles away) to view the car. He was friendly, professional and there were no surprises with price changes between when I found the car online and when I arrived to view/test drive it. The car was just as described in the ad and he had it detailed. This was my first experience with a Certified Pre-Owned (CPO) vehicle and I had my doubts as my preference is for new vehicles. I was pleased with my find and his help. He knew and explained all the impressive details about CPO car's amenities. There were a couple of blemishes he did not notice until after he saw the car washed and detailed (it had arrived at night), but he made me feel comfortable as he promised to take care of correcting the blemishes free of charge. The finance dept. was a pleasure to work with as well. He was also very friendly and did not pressure me to add anything to the car note. I ALWAYS dread this portion of a car shopping experience. It was a pleasant experience and he was even able to get a better rate than the pre-approved rate from my bank. I highly recommended making a short trip to Bob Amazeen and Beasley Mazda for your next car, new, CPO or used. It was worth the drive for me!! I just wish I lived closer so I could take advantage of their friendly service and Beasley Mazda benefits of being a local customer for routine maintenance (oil changes, etc.) of my new Mazda. I pray I find similar customer service at my local San Antonio Mazda dealership. One happy customer, Lori Suarez read more

It was the worst experience of my life. They sold me a used car "as is" .the car was a very good looking car MAZDA RX8 2004. They adverstised it like a MAZDA is the company who is selling the car because they don't put their logo On their pictures, put the Mazda logo on top. Then get are saying it has a carfax . on the carfax shows that they perform a maintenance inspection. Well I was confident with All that behind. Well my car had 66.292 miles , 15 days later. I had 66.949 miles. On the I35 coming from Waco the car reheated. And when open engine cover I realized the coolant sensor was disconnected . Then I checked the engine pictures when the Mazda dealership was selling my car. And I had it. They sold me the car with the sensor disconnected. And I realized the car fax report was not right because if you did a maintenance inspection you must see that because was in a plain view. They told me the new engine will cost 7000 more than the 5900 I paid for the car. I took my business some where else. And the only answer I had was. They offer me 500$ for my car of I buy a new one. That's is worst. Please DONT BUY USED CAR AT ROGER BEASLEY MAZDA DEALERSHIP, please go somewhere else. The other people will treat you like a person. read more

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I got my chevy trax with an extended warranty from Mazda a year ago. The AC went out and the car would no longer start. I tried to make an appointment at the south Austin location and was told they couldn't help me. So i called the Georgetown location. Damien was my service tech, he informed that nothing would be covered by my extended warranty. My wife called our extended warranty provider the following morning and to our surprise they had already approved some repairs and sent over the invoice. When my wife asked why there was a discrepancy in what Damien said he stated those repairs weren't worth repairing. Of course, we asked him to go ahead and repair what was approved by our warranty. At pick up, we drove straight to chevy to get our car looked at. Suddenly, ALL OF OUR REPAIRS were covered by our warranty. I will never go to roger Beasley again. I highly recommend going anywhere else. read more

All I can say is this was one of the very best vehicle purchases I have ever made, and I have made a lot. From meeting my salesperson (Wally), to the GM and all the way through Financing, there was no pressure, all of my questions were answered, and I never felt rushed. I purchased the vehicle I wanted, paid a very fair price, did not really have to haggle and was treated professionally, as if they want me to return in the future; which I definitely will. If you are in the market for a new car, you really have to give them a shot. You will be glad you did. If you go there and purchase a car from them (ask for Wally), tell them I sent you. I guarantee you will be happy with the way you are treated and you will get a very fair deal. read more

I have to change my original review because they almost ripped me off here. It's bad enough that women constantly feel incompetent and taken advantage of in repair/service shops, but I'm thankful they didn't get my money. I took my car in a couple months ago for a bunch of repairs. They did a decent job with all of them (except putting my cabin filter in crooked) and they quoted me a new timing chain/water pump repairs for over $2,000 which I couldn't afford at the time. So I saved up, but spent the last couple months driving around thinking my car would give out any second. I was recently able to take my car into a Dallas location and showed them the quote and repairs needed. They took a look and couldn't find anything wrong! I had them double check and everything and the video showed nothing out of the ordinary. I'm thankful I didn't need any work done especially at the cost Georgetown quoted. Perhaps this isn't a sexist thing, and everyone gets ripped off here but make sure you ask questions ladies! read more

From the time that I made an appointment for service to the time that I arrived to the time that I left I found Roger Beasley Mazda personnel to be great to work with. They really care about you and especially about your Mazda automobile. read more

Bad customer experience. I called them for a used car availability, they said it was available. When I got there the salesperson did not even know it was sold. Update 4/2/21: Name of the salesperson is James Brewer and the Client was Salma Amor. The car was a white 2019 Civic coupe. Mr. Brewer talked to my wife yesterday morning and told her the car was STILL available even though the car was no longer listed on your website. My wife asked him if he was sure and he said Yes. When I got to the dealership, Mr Brewer was nice and very welcoming & when I asked to see the car he gave us the key to another Honda (it was an Accord) and when we reminded him that we were there for the Civic, he looked confused and started looking on your website for the Civic then he said "I am sorry it was sold". Very disappointing. I don't think Mr. Brewer was honest with us. I suspect that he knew the car was sold but still wanted us to come to the dealership hoping to sell us another car. read more

Scheduled an appointment for state inspection and oil change. Was told it would be 45 mins to an hour. After an hour 15 mins I asked how much longer I was told 20 more minutes. I was there for 2 hours! read more

I started my day with the goal of purchasing a 2016 (manual transmission) Honda Civic LX or a Mazda 3. After an hour at the Round Rock Honda dealership and test driving the Honda Civic LX, I left the dealership feeling good about the car and the ride. I then headed to Roger Beasley Mazda of Georgetown and was cheerfully greeted by Terrence Moorer. His goal was to accommodate our every need. My boyfriend and I test drove the Mazda 3 by ourselves, with the manual and automatic transmissions. Terrence explained the features of the vehicles and answered all our questions. We left feeling really good about the Mazda3 4-Door Touring. The dilemma was getting a manual or automatic transmission. We left the dealership to get a milkshake and discuss further. We discussed the Mazda 3 with my boyfriend's son-in-law, who is in the industry. He suggested the Mazda 3 4-Door Grand Touring model in an automatic. The mileage difference between a manual and automatic transmission is minimal and the automatic is a better resale vehicle. We went back to see Terrence, who again let us test drive the Mazda 3 4-Door Grand Touring model in a manual and automatic transmission. The standard equipment of the Mazda 3 4-Door Grand Touring model is awesome, including safety and security features, Mazda navigation system, and Sirius Satellite Radio. With Brian Smith's help, I purchased the Mazda 3 4-Door Grand Touring model and couldn't be happier. I know that I made the right decision! Every time I look at my Mazda 3 It puts a smile on my face! The test drives and financing were such a wonderful experience thanks to Terrence and Brian! You two are the best! Susie W read more

I loved my car but had to trade my vehicle due to issues that weren't cover over a promise insurance contract by a Roger Beasley. I found out that it's not even a recommended dealership by other big know . The Cleo Bay Honda took care over me and got a brand new 2020 Honda Civic. If you want to get a car from that company be aware of there scams. read more

The buyer better pay attention to detail. I recently purchased a pre owned vehicle at Roger Beasley Mazda ( Georgetown ) Although the initial sell went fine with little issues, I never thought the plates/ tags would become somewhat of a problem. After waiting almost seven weeks for my plates/tags to come in I must say I was pretty excited. However, when I pulled around to have the plates put on my vehicle the young man looked at the front bumper noticing that the plate brackets were not attached to the bumper. He quickly started stuttering and making excuses and then just wanted to drill holes in the front bumper, without having any brackets but not where they are supposed to be drilled. I informed him hell no. He then got his boss, who got his boss and he advised they would have to be ordered. ( been waiting seven weeks) i explain they needed to get it completed today. It's a front bumper plate holder. Once again the head boss looked at me like I ask him to mount a giraffe head on the hood of the car. I felt like I was in a Chevy Chase movie. Im still waiting for a call back, and this issue happen today around 9:30am. I did call back and was informed the boss man was in a corporate meeting. Hopefully it's on being able to attach front plates on any vehicle, not just a Mazda. Come on Roger it should be better. read more

I purchased a certified pre-owned mazda3 from the Georgetown location in 2017. Recently, I looked up the Carfax. Turns out my car was damaged only a few weeks before I bought it. According to the Carfax, the damage happened while the car was owned by Roger Beasley Mazda. This was NOT disclosed to me. I can only assume it was not yet on the Carfax because it was so recent. I won't be doing business with a Beasley dealership again. read more

A month after buying our new Mazda3, we changed our mind about the extended warranty and contacted the Business Manager. After many attempts at reaching him by phone, we emailed and learned that we had to fill out some forms to get a refund, which we did. It has been over 4 months, at least 5 emails and 25 phone calls to the Business Manager until we finally got angry enough to contact the General Manager. The GM handled our case and we finally got our refund. While our purchase process was smooth, dealing with the Business Manager has been the sorriest customer service experience in a very long time. Not once, in 4 months, did the Business Manager answer his phone - it went to voice mail every time and he did not return the calls. Roger Beasley seems to have the Mazda market cornered in the Austin area, but I don't know how. I will travel to SA or Dallas if I ever purchase a Mazda again. Bad on ya, Beasley... read more

Go to IPAC in San Antonio - I tried to buy a CX-5 in October, we reached what I thought was a fair price and the next morning the salesman reneged on the deal saying their sales manager thought I had a trade-in. Believe me we never mentioned trade in, I had already sold my previous car to an individual. Then we talked to the "floor manager" and he tried to make us a deal at $1000 more.....but threw in some service etc. I felt like they just tried to get me sold on a Mazda (I was also looking & test driving a Nissan Juke) Long story short - I bought a CX-5 at Ingram Park Auto Group (IPAC) in San Antonio, exact same car but in Red, which is what I really wanted and supposedly costs $300, and saved over $800. + my red paint and a couple of little extras. Through the entire ordeal the people were very apologetic and polite but it was very disappointing. Now we are going to try the service department because they are the closest dealer to us, I hope things go better. read more

Well... The car buying experience was great. Dealt with Bob amazeen and he got me in the right car at a good price. What sucks here is the service department. In two separate occasions I have been told told there was nothing wrong with my car when there was clearly a problem... First, the car I bought had an issue with the throw out bearing. Was told nothing was wrong and sent on my way. Took it to a transmission shop for another opinion and low and behold... I had a bad throw out bearing. Had the tranny shop replace the bearing for a nice chunk out of pocket (while I'm under warranty! 10k miles on car!) Next, I take my car in to have my brake system checked. When pumping the brakes the rpms of the engine at idle would change at it popped a check engine light. Take it in and... Yep you guessed it, no sir nothing is wrong with your brake system. Take it to another shop and they throw their diagnostic on my car and what do ya know. Vac leak at brake booster membrane. Another nice chunk out of pocket. The shop was appalled that the dealership sent me on my way with such a big issue in my braking system. Very dangerous! Also! Don't even bother taking your car on a weekend for service. Per every service consultant there... "Weekends are for oil changes only!" Nevermind your dangerous brake problem that can also kill your engine from running lean and cause serious injuries from not being able to stop! Even when it's scheduled several days in advance! But they wait till you show up for the appt to mention this to you... No one mentioned anything about not being able to have your car serviced on a weekend when I payed 26k+ for the car! In summary... Great sales team, terrible service department! Take your business elsewhere! Leave a voice message with service? No they will not return your call. Paid for oil changes when purchasing car? I did... Took it in with 36131 miles after the 36k cut off for the oil changes and am told no... We will not change your oil [even though I brought my own as I have the entire life of the car] I'm 100 past the 36k Mark and even though I have 2 oil changes left (that I paid for!) they still won't change it. I will be putting I a complaint to mazda about this dealership. read more

The service department is spectacular here. I won't take my car anywhere else. The staff members are so nice, and detail oriented. They will talk openly to me about my car and answer any questions. Women don't always get treated that way in my experience. But here they do. They have complimentary wifi and tv, while you wait, as well as coffee, popcorn and pastries. read more

These guys have done a great job at reconciliation from a previous complaint that I've posted here. I believe that quality customer care is in their DNA. I would revisit them at a future time. I'm grateful and surprised that they have reached out to me to from a posting that I left here months ago. I would buy a new Mazda from them. read more

Love the car but the service department is crap. I made an appointment for oil change and tire rotation. I arrived early and after an hour and a half I ask about the car. They had not touched it yet. If they can't manage a schedule just think of the quality of work you will get from the rushed staff. read more

Horrible place to do business with. Walked in, payed them 27K cash for a 2014 Mustang GT. Told them we were going to have lunch while they cleaned up the car for delivery. Scott Kingsbury, sales mgr., said he would make sure the car was spotless and ready to go. We get back from lunch and was told the car was ready. The car wasn't even washed or cleaned on the inside. There was dried bugs all over the front of the car and the inside was full of white dog hair and dirt. Was told if we wanted to wait they would go ahead and clean it. This place is a joke, shop elsewhere. Scott Kingsbury is not a man of his word and a horrible business person. The only good experience we had was dealing with Jacob Smith, our salesman, very polite and professional young man. Well, after giving them a month to make the deal right, they refuse to contact me. Shop elsewhere, they don't care about you, they just want your money. read more

I purchased my first Mazda from this dealership. The overall experience was great. That was mostly due to the salesman that I had the pleasure to work with, DJ Moasser. He had excellent service throughout the whole process. He was honest and fed me tons of information. I would recommend that you go give him a shout if you are in the market for a new vehicle. Thanks for the exceptional service DJ! read more

I've had three Mazda's in the past 1994, '98 (Protege's), and a 2004 (used) Mazda6 five door. All were amazing except the used one at the end. One of the reasons I do not buy "used" from that point on. I truly was not in the market to purchase a vehicle but after my Xterra (just paid it off 5 months ago) began making sounds, I began thinking. I carried it to the Nissan Dealership and learned it would cost about $3,500 to repair everything; I knew then I needed to be in the market to purchase. :) Johny (salesman) was extremely knowledgeable regarding the Mazda 6. We spent a long time reviewing everything deciding which color is best and when I learned about the GREAT gas mileage, I think I was sold. I knew I wanted a "fully" loaded vehicle and Johny picked out the one just for me..The "Soul" red color is awesome! Every time I drive it, I receive many compliments on it. The interior I chose is tan/black leather; very sleek. Needless to say, the #4 is my favorite number and that's exactly how many miles it had on it. The tint was newly installed prior to my delivery; however after two months, the driver's window tint had small bubbles. Brian immediately wanted me to bring the vehicle in to get the tint stripped and re-installed. I was provided a loaner vehicle (same model) for the day. After getting the tint re-installed, it was perfect. I could go on and on about this dealership but I think you have the jist of it. They are EXTREMELY higly regarded in my book as having the best customer service and satisfaction ratings. I understand and can witness to their awards received/mounted in their dealership...Thank you again Johny and Brian... Ps. Not to mention, Brian got my payments down to where I wanted them! The business office person (can't remember her name) was informative and patient as well. Oh, just purchased in October. read more

Justin Chavez is great. Very nice personality and patient. I walked in today, expecting nothing and he has come back and given me so many options to go if I'm approved. I love that! I don't feel pressured or haggled. I thank you Justin for EVERYTHING! read more

DJ Moasser sold my 16 year old son his first car. He went out of his way to make buying a used car feel like a new car experience. He spent a lot of time teaching him all about the car. We were pressed on time when signing all the paperwork and paying for the car. DJ made sure we were out the door in record time. . If you are looking for a new or used car defiantly ask for DJ! read more

Just bought a certified pre owned Mazda3 hatchback and the whole experience was wonderful. I worked with Jeff Strausbaugh and he was friendly, not pushy, and really worked to get us the best deal possible. I got a fair deal on my trade-in, and I'm very happy with the price we worked out for my purchase. I'll definitely be returning and recommending Jeff and the dealership. read more

I worked with Charles Turner and Bob Amazeen and appreciated them both. They seem like good guys, genuine, and both promised to always take care of me when I need something. We'll see if they follow through on that promise, but for now, I have to believe them. They listened to me, got me exactly the car I wanted, almost at the price I wanted. It took a little negotiating, but we got to a fair compromise. Remember not to forget about the warranties they'll tempt you with as you discuss financing. Most likely your payment will be about $80/month more than you planned. read more

My English is not great, but I will do my best. It just had a really bad experience at this location, first my car broke down last Thursday, needless to said Mazda fixed it before so it was under warranty had to towed it, they fixed the problems, the tumble and the starter, the problem was that I need to paid Mazda for the towing service in order to get my car back. I question why I need to paid for that towing, that was under warranty, according to the service technician that was a loop in the system, that if I send all the paper work to the main office they will reimbursement. I call that place they said IF I send the correct paperwork they will issue a check between 6 to 8 weeks. So other problems the paperwork is under the previous owner, I request to change to my name, he said he could not because the ticket was open and the new program don't let him do it, I have so many other problems, but the last one was when Damien brought my car back, he didn't even make sure that I got in my car, not even a thank you, he just went back inside. I'm still a customer. read more

Great experience with buying car at Roger Beasley in Georgetown. Wally Wallace and Bob Amazeen were incredible sales people with great customer support, very detailed product knowledge and honest feedback. Absolutely no pressure or hard sell tactics. Pleasure buying the car from these guys. read more

Just purchased a 2016 M3 Hatchback after my wife last week purchased a 2016 CX-5. DJ Moasser was our Sales Consultant on both transactions and I must say he's the best I've ever encountered at any auto dealership! Great advocate for his customers. We negotiated both with Brian Glaser (New Car Sales Manager). He was extremely professional and focused on finding a way to reach a win/win deal. I've done business with this Roger Beasley location for over 10+ years and believe that they now overall have a terrific staff....very solid group. Regarding service, I've dealt with Curtis and Richard and have been pleased with their attention and communication. I also believe that this dealership pays close attention to feedback from customer satisfaction surveys. So the more they get detailed input, we'll see results in the form of continuous improvements. read more

I was looking for a reliable, affordable car from my 17 year old granddaughter. I didn't want to buy private seller or those used car lots, because I feared I would be cheated. I chose a car at Roger Beasley Georgetown. I specifically asked the sales person about the condition of the car and he assured me it was excellent. He did NOT mention that I might need to make some repairs, because it was an auction car and they would NOT be servicing it. I did know it was sold "AS IS", but he assured me if something major were wrong in the first few days, they would take care of that. But that's not what is in writing. The contracts don't offer any assurances. The Check Engine light came on 2 days after purchase. They have refused to do anything about that. It needed new brakes. I'm out an additional $1500 on this car that was supposed to be in "Excellent" condition. I feel cheated and deceived by my sales person. I wrote to the general manager and got the same response. "We are not responsible." 2 DAYS! Really? I would never recommend doing business with this dealership. They are not very honorable. I fully advise anyone buying a used car to pay the $95 most shops charge to run a complete diagnostic before making a purchase. This is a very expensive lesson I've learned the hard way. read more

I bought my Tribute in 2009 and had taken it to RBMG exclusively for all service and routine maintenance. The staff are very friendly and the service representatives know when to smile and nod. A couple years into owning the car, the tire pressure light began to malfunction. I knew it wasn't functioning properly, but was given excuses like "bent wheel," "nail in tire," "sensors are very sensitive," on and on. Finally, and once the car was no longer under warranty, the light wouldn't turn off at all. At this point, I was told there'd be a $135 diagnostic fee to figure out which sensor was out, and the repair would be $290 (but they'd apply the diag fee to the total). A few weeks ago, my rear passenger automatic window stopped about 1/2 open. I called to schedule an appointment to have the window fixed, as well as a routine oil change. I told the service rep on the phone I could wait a few days to bring it in, but when I do come in I want to make sure I leave with a fixed window. Smile and nod. I'm at the shop for two hours before they call me in to tell me that the part they need to fix the window is at their Burnet location, and it would be another three hours before they could finish the car. I said I'd come back the next day. After thinking about it, and getting more ticked by the minute as I'm driving home in the Texas heat, with a broken window, looking at another couple hours of tomorrow being wasted...I decided I'd take the car somewhere else to see what they could do. I brought it to Lambs Tire and Automotive on Whitestone. I got there at around 12:30 PM. By 4:30 they had fixed both my window and my tire pressure light, and all for $200 less than RBMG quoted. Oh, and they didn't have the part for the window, either. They drove across town to get it in order to complete the repair. Perhaps the most egregious of RBMGs offenses, though, was this: my windshield washer fluid was empty, but I knew that they would fill it as part of the $50 oil change I was paying for so I didn't fill it before bringing my in my car. I get home and realize - there's no fluid. So, I dig out the receipt to see if I'd misunderstood that to be part of the package. No, the "washer fluid level" was marked as "good." So, I called to speak to the service representative, Richard Grimm. He went back to talk to the technician and told me that the tech said he wasn't able to finish the job under the hood. REALLY???? Not able to finish the job? So, that means he LIED on the service report? And that's not a problem??? Sounds like fraud, to me. I've been trying for 2 days to get Walt, the service manager to return my call. Radio silence. So, that's my service experience. And I'm neither smiling nor nodding. read more

I do not recommend this place to anyone at all if you're looking for a team of people who would like to work with you to get into a car of your choosing. This place will try to recruit you into the lot, and tell you anything you want to hear on the phone after putting in an inquiry (looking at you Dustin Walton) for a very specific model. I was absolutely interested in a 2012 Lexus ES 350 that had been sitting on their lot since 01/27/2020. I was assured by him on the phone that he would be the one who would work with me through the sale. To my surprise arriving on the lot the experience was much more different. You would think that during this COVID-19 pandemic, they would have been more eager to make a sale. No. I literally walked in there with 6k in cash to put down on a car, and an auto loan already lined up. Instead I found myself bombarded by overzealous floor sales people and ended up with someone named Rick Tygret. This person was friendly at first with my partner and I before the test drive. He kept going on about how this particular car was being scouted by a guy the day before for 2 hours, and everyone thought he was crazy, and then he just walked away off the lot. He said that the guy would be back on Saturday to purchase the car. I do not believe that story for one second, as it to me it seemed he was trying to assign a sense of urgency on the sale. This same person was suggesting that we could just do away with any service contract on this Lexus and buy parts off of eBay and have someone not certified do service work on it, because "thats what he does on his Lexus". After the test drive, when we had questions on the actual price and or possibilities to make the sale approachable for us and the dealership, and him a sale for the day. His attitude changed completely. He went from a friendly salesperson to a very annoyed short and unwelcoming negotiator. They were asking 4k over the NADA/KBB suggested price for the cars current condition and mileage, and would not even consider a warranty or service contract to offset the cost they were asking to get the car off the lot. He then changed his story about the 2 hour guy who was "scoping" out the car the day before, saying that if we dont get into the car today, the guy would be back tomorrow to pick up the car almost guaranteed. When it was clear the sales person would not budge on anything or even be willing to communicate honestly with us about their intentions, it was clear we needed to leave. The guy didn't even say goodbye or thank us for our time for showing up against the wishes of the general publics health, and social distancing situation. Just rudely got up and walked out of the little portable building they have all their sales people in. Guess what? The car is still sitting on their lot, and listed on their website for sale at the same price they were not wiling to budge on. For some reason they are thinking this Lexus is a hot cake that they think everyone and their aunt is looking for and at. I would just like it to be known, that I took my business elsewhere, and purchased another Lexus ES 350 for 12k less miles than the one they were offering, better condition on the paint job, AND interior (as the one at Roger Beasley had blemishes and all sort of issues). Also negotiated 4 brand new tires and a 5 year bumper to bumper premium service contract that Lexus will honor at their dealer. I purchased this vehicle from a dealership in Round Rock the VERY NEXT DAY with 6k down handed to the dealership, and I was the only sale that day. Roger Beasley really screwed themselves on an otherwise almost guaranteed sale, and possibly ruined any future referral business from myself and partner after that experience. Additionally this review will now be available for all the world to see on their yelp. I do not recommend Roger Beasley, do not pay attention to a word Dustin says to you via email or on the phone, if you inquire online for a specific vehicle. They are not in the business to work with you to get you in a car, they are literally in the business for their bottom line and nothing else. Take your business elsewhere, and save yourself the grief. read more

We were looking for a new car and DJ Moasser was the best! He made sure we felt comfortable, no pressure and was able to get us the color of car we wanted from another location. He went out of his way to make sure we were happy and everything was right. If you're looking for a new car go see DJ!! read more

Worked with Mark and he was amazing. Made me feel like I was heard and not just a paycheck. I'd definitely go back for my next car.

I couldn't ask for a better place to come to have my auto serviced and when trying to get a new car these guys go the extra mile to help you. They are the most friendly and outstanding sales and customer service place around. DJ and Charles are two of the best sales persons I've ever dealt with when trying to buy a vehicle. I have had my car serviced here and when I've walked in I was greeted with a friendly smile and excellent customer service by Curtis and Richard. read more

We were unsure on what we wanted to do when we had limited funds to do it however the set of trying to sell us a car that we may not of been happy with the team was very helpful in suggesting a lease that we could spend some time in and decide at a later point on whether not we want to purchase it or traded in at the end of the lease contract... The fact that we had no money available down yet they were offering a zero down on the lease-option really helped us a lot and we want to think the Mazda team for their help read more