Top-notch. Wonderful jeweler. I trust them with my most valued possessions. I've had jewelry melted…read moredown and made into other jewelry, I've had them add stones to jewelry. They do a wonderful job. Highly recommended. Amelia as always goes above and beyond. The staff is absolutely lovely.

The purpose of my visit was to simply have a battery replaced in a watch that held great meaning…read morefor me as it was a gift from my dad from many years ago. I had visited a couple other jewelry shops, only to be given the brush off for not wanting to purchase a new watch. When I walked into Avitabile Jewelers, I was greated by Amelia, who listened to what I had to say and cheerfully performed the repair. Because of her kindness and understanding of the sentimental value of the watch, and her n"no pressure" approach, I also purchased a new leather band She patiently walked me through the catalog, showing me several alternatives When I returned to have the band intsalled, Amelia had seen me coming through the front door and was already getting the new band ready I was pleasantly surprised to see that from our previous discussion, she had selected two options for me. I ended up taking her second option! She installed replaced the band and I was on my way. The kind attitude and no-pressure sales approach were greatly appreciated. I Know I will return in the future!

Old fashioned great customer service, professionals at what they do, and fantastic repair people!…read more My bride has been going there for decades... she always loved the quality and service. A solid recommendation! So I bought this awesome old Masonic ring on eBay and it was a size 10... but it was a beautiful non-traditional Masonic ring. I took it to South Shore Mall, Long's ... usually great service there but the jeweler did not want to work on it and said it could not be resized. So, off to Harborlight Jewelers we went. They said they could resize it... and boy did they!!! This vintage Masonic ring from the 1930s looks brand new and fits like a charm. The ring looks as though it were made for me... unique... not like one of those cheesy new rings either... a classic refitted and will be worn with pride. The price was below what I was quoted, and I was told early July but had the ring three weeks early. Highest recommendation for Harborlight Jewelers... great service, prices and quality. Yeah, my wife is not only hot, she is pretty damn smart!

I needed to get my bridal set sized and have the diamonds and prongs inspected and repaired if need…read morebe. Also wanted them soldered together. Everyone there was warm , helpful and genuinely cared about the quality of the work. Pricing was honest and affordable. Definitely going to be a repeat customer. This jewler is gem!

Popped in today, the last Saturday before Christmas, expecting a long wait and having to leave my…read morediamond earring there for repair. Much to my delight the most friendly guy (sorry I didn't get his name) fixed it on the spot, said it just needed "a tweak". So very grateful for this as I am leaving town tomorrow morning (but didn't tell him that) and it's the only pair I own! My new hometown GO-TO jewelers - thank you Harts!

I recently had some new charms added to a charm bracelet they designed for me.. I could not be…read morehappier with the quality and craftsmanship of the bracelet. The service is second to none. Always so helpful and nice. Three thumbs up .

Bessie designed a pearl bracelet that had been a string of pearls and it was magnificent! They…read morewere able to get the the most beautiful vintage clasp in gold! It will be passed down through my family for generations! She has wonderful designer taste and a lovely person! Kathleen Sp

Linda Sahagian designed my custom ring using my wedding band diamonds with my engagement diamonds…read moreand now I have one spectacular ring! She is creative and the service was top notch! Got a gorgeous watch there too! Highly recommend!

King Jewelers The Good, The Bad, & the Ugly…read more The Good Stopped by King for first time because it was locally owned women's business. I asked them to do a Pearl pin repair, they did a great job 5 out of 5 stars. While there I inquired about a first time lab diamond band , ( perfer natural, but it was kinda impulse buy) and paid $3500.00 . I was, my wife was- a bit shy on "lab"grown, but the salesperson said, yes but they are diamonds". Anyway I did it. The Bad Well that "lab" designation finally got to us on the drive home. After talking about it, I thought it best to trade up to a 10,000 ring mine back plus say $7000 - even if after just 10 days we expected to lose 1500.00 bucks. I was told no by them on taking it back. No to buying it back for $1000. less either. It's is important for future vistors, ask for papers on the rating of the diamonds, none was provided to us, ( lab diamonds also have one) that really seemed wrong. Additionally on the invoice it said no returns on lab diamonds. That would also have been nice to know prior to the purchase, not on a receipt post sale discovery. Ulgy There was push back asking for the lab rating. They needed to see it and per the owner weigh them. I said, so you bought these without that information? She said she knew but I got nothing. I took them the a certified gemologist for appraisal. I'll post results when I get that here next week. I was told as soon as I left the store with the ring , that it was used thereafter. Look, we are reasonable, I'm now spending 10k ( with others) but the fact they saw no value, even at 1000.00 off what is paid 10 days prior, is ugly. The fact there is no lab diamonds can't be returned sign, or conversation is ugly. The fact I wanted to do business with a locally owned woman's business, but was met with no compromise is ugly. Happy to be going elsewhere. Buyer beware ... I accept the loss, but can't get passed how it all went down. Never again -------- Response to your response Response to your response -------- The ring comparisons were only meant to give you idea of style not price we desired to buy at. My goodness, even the on line give grade of stone ... Zero from you. I offered to buy a 10,000 ring. AND as noted take a 1000-1500 loss on a ring 10 days unworn ( except out of store) . I have the emails on all of this - but forget about it, you twisted the facts in your order. Yes we did go get an independent appraisal by the same person you use . This after you FAILED to be able to tell me anything about the quality of the ring you purchased for resale. You said to me, bring it in, we can examine it and weigh it... How do you buy goods for resale without that. Maybe if I had it at point of purchase I would not have done it. I'm sure you knew the grade at time you bought it... Why not share it. Finally there was no mention about no returns on lab diamonds , no sign in store, no sales information to buyer, yes, thanks for the information on the receipt after the sale. Bottom line, I don't carry if you have been in business 200years, the satisfaction given us was zero... And I clearly offered to take a loss on return . I hope others read the string and see something of a new set of questions one shouldn't have to ask in a trusted relationship. I take full responsibility for selecting the ring, I just will go elsewhere for better information and rules at POS. End of review and rebuttal.

I had such a wonderful experience ring shopping for my engagement ring and our wedding bands at…read moreKing Jewelers. As the most indecisive person in the world, Melanie took her time and knowledge to assist us until we found the most perfect ring for me and was always mindful of our budget as well.

Very good guy. I him to be honest in his assessments of some items we inherited from hitch we had…read moreno use for. Fair price and cash on the barrel. I would definitely go back Very commendable

Joe was so nice and helpful when I brought a ring to have resized and cleaned. It was finished…read morefast and fits and looks great!!

Exceptional service and knowledge For all jewelry and watch…read moreservice Also they have jewelry at very reasonable pricing

I came here to fix a silver chain that needed a missing loop that needed to be welded. He quoted me…read moreone hour and $25. He was prompt and professionally cleaned the chain too. He was nice and friendly. I would recommend and definitely go again.

Heather and Sara are the best! We have shopped at Reeds for years and have recommended them to many…read morepeople. Spend your time and money supporting this small business over any other jeweler!

stay away from Reeds if you are looking for an engagement ring, or wedding band!…read moreMy husband purchased our engagement band at the end of 2018. Started to be worn early 2019, after being resized. He opted for a platinum band due to it being stronger than white gold (per the jeweler). immediately there were problems. I want to start by saying, we DID sign up for the service plan and we did bring it in every 6 months consistently for upkeep, up until 2022 when we just gave up. More often then every 6 months, the Diamond would come lose. not only just lose, but extremely lose. We were bringing this ring in probably every 4-6 months, to "tighten" the diamond in place. Nothing seemed to work. It was constant. I was unable to wear my new engagement ring because it eventually had to be "shipped out" numerous times to be properly "tightened". well, fast track to 2022. I'm literally sitting at my office job, and i feel some pressure on my ring finger. i look and my platinum ring is completely distorted. cracked at the bottom. bent. you name it. I was lucky i saw it when i did, or it could have completely fallen off, to be lost. (pics attached). I was so upset. We brought it to Reeds immediately, and heather belittled us. Told us this had to have been from an injury, or some type of accident that caused the ring to crush. Mind you, there were no injuries on my hand...just a bent ring. bent at the BOTTOM. if something crushed it, it would crack at the sides, not the bottom. she was so rude. offered to send it off and they could 'see what they could do'. since we had the service plan, they so graciously poorly sawdered the ring back together. the band came back so flimsy, thin, and theres a huge gash at the bottom were you can clearly see the defect. A few months later, i got a new job. we cannot wear anything that sets off a a metal detector. Surprise. my engagement ring sets it off. I can no longer wear my "100% platinum ring" to work. I reached out to cooperate, and they told me the that ring contains nickel, and is 90-95% platinum. no a big deal, but we would have picked gold if we had known this could have been an issue. cooperate also, had almost no records of us constantly bringing it in for the lose diamond. only once or twice was it recorded in their system.... we stopped going back to service visits after this. we were quite frankly done doing business with Heather. well, fast forward to today and my diamond is loose again. My husband brought it in, and heather once again belittled us, telling my husband i should be taking 'proper care' of my ring. the ring that i cannot and do not even wear 4/7 days of the week. (also, was not worn for a year due to pregnancy). she claimed our service plan relapsed and very hastily told my husband shed sent it out for appraisal. i reached out to cooperate again, and the had the director of manufacturing access the ring. They told us they recommended having the ring recasted completely, and redesigning the head design. they said the RESIZING LIKELY compromised the integrity of my band which could be why the ring crushed and has had issues. weird, nobody told us getting the band resized would potentially cause any issues. when my husband got this ring designed, nobody legit nobody warned him of ANY issues. However, they claimed we did not purchase the service contract AT ALL now..so we can 'reinvest' in our ring, if we would like. funny, - i thought all these issues were only my fault? oh yeah, we dropped off my wedding band we purchased from them as well, married in 9/21, wore the ring for 1 year before taking it off for pregnancy. two diamonds already missing. i have a third diamond band from Kay. no service plan, no 6 month services, legit not one problem with that ring. currently waiting for them to contact me. Hopefully they will fix this issue properly. seriously take your money elsewhere.