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    roll - Dublin

    5.0 (1 review)
    Closed 11:00 am - 7:00 pm

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    5 years ago

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    Golf Galaxy

    Golf Galaxy

    2.0
    (10 reviews)

    I wish I could rate this stir and it's employees as a ZERO! I bought a $500 driver and it cracked…read morein the first 30 days. The store would not replace it. I waited months for a replacement because they said they had to mail it in. When I get it back it is not the same driver head. After I complained they offered to exchange it for a new club. Why couldn't they do that to start? To make matters worse they wanted to argue with me to the point of aggravation each time I interacted with them. My suggestion- buy your clubs online because there is NO customer service benefit to buy it from Golf Galaxy. I won't ever again...

    Horrible customer service and only average selection…read more I walked in just after 7pm (I know, they close at 8). No one greets me (although there's only one other customer checking out). I ask an employee where the women's golf shoes are and he points to the other side of the store and keeps walking. But what really bothers me is that within minutes, I'm the ONLY customer in the store, with 3 employees...and I'm back looking at the shoes for a solid 10minutes and NO ONE comes to even check on me or see if I need anything! So, I have to go find someone to answer a few basic questions. I walk to the front of the store (only a few yards down the aisle and around the corner from the shoes) and there are all 3 guys just standing there, talking. I'd understand if they were closing down, or cleaning or with someone else... but nope. THEN, when I tell them I need help with shoes I have to basically guide one of them back to help me. To which he really only answers EXACTLY what questions I ask. No further information, no opinions, no details on anything. I left. Never going back there. I'll just buy on Amazon. I did go to Dicks afterwards (owned by the same company).. and had an AWESOME conversation about shoes, upcoming sales, selection etc. night and day difference. IF I have to go anywhere for golf stuff (that I don't order online)... I'd rather go to Dicks. How crazy is that?! Don't waste your time in this place.

    BikeSource

    BikeSource

    4.2
    (43 reviews)
    $$$

    On 10/22/25....(two hours after I posted a one star review on Yelp and Google), Ethan left me a…read morevoice message. He stated there are two Specialized Como Turbo e-bikes at his BikeSource shop on Sawmill Road. Ironically, this was the last day I could purchase a new ebike before leaving town. I wasn't born yesterday. His phone message was a CYA attempt to appease BikeSource management that he reached out to a complaining, potential customer. What about the TWELVE DAYS I lost of valuable vacation time waiting for an ebike to be shipped to BikeSource? I can't get those days back to cycle in Ohio. Hopefully, Ethan does better with future ebike customers. I'll never set foot in that store again that's for sure!

    Went to Bike Source after riding a Trek Verve 3, Cannondale Adventure 1 and of course the…read moreSpecialized Roll 3.0. Personally I felt the Roll 3.0 was the best fit. IMO I actually bought the bicycle from the manger Will. He was great by the way and helped me dial it in with customizing it. They had the color I wanted in stock but I wanted to add the custom brown wall tires with the reflective stripe so they had to order them. This was not a problem, considering it was the 2st week of February. About a week and a half later Ethan called and said my bike was ready for pick up. When I got there and inspected the bike, I noticed a very small scratch on the bike and handle bar. I was really quiet and didn't know what to say? I felt kinda bummed, ya know? Ethan asked me if everything was alright and I showed him two minor flaws and explained to him I'm kinda OCD and he took a look and immediately was willing to rectify the situation. Very empathetic the entire time, he offered to order another one or discount this one a little if needed be. Most people couldn't care less but I asked him if it wouldn't be too much trouble if I got another one. Needless to say, another week later and I received a phone call saying the bike was ready. The fact that Ethan went above and beyond and understood how I felt without even really saying anything to him spoke volumes to me on how Bike Source employee(s) takes care of their customers. Ethan was super cool the entire experience and I loved showing up and they had the pedals on and all ready for me to ride was awesome. The fact my bike is little custom than stock is also really cool.

    roll - Dublin - bikes - Updated July 2026

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