Very professional, very prompt. No pressure to upsell services I didn't need. Super convenient.read more

The electricity went out in our RV (where we live) and my husband tried all day to fix it but…read morecouldn't. We found Van Houten on Yelp, and he was able the come out the same day. He spent over an hour diagnosing the problem, but it was getting dark and hard to see. He promised to come back in a day or so, and he did. The 2nd visit he found the melted wire, repaired it, and we have not had any problem since then. He is Extremely Knowledgeable, Honest, and charged a very reasonable fee for the work he did that required 2 trips here. I am grateful to have found him, and this will definitely be our go-to for any RV related issues! THank you Cody, you are the best!!

I brought my Winnebago Solis to Leales in June 2025 in prep for a long trip to Alaska starting in…read morelate July. It had been a very busy year and I still had many demands on my time that were not related to the trip, and I was stressed. I asked them to do routine engine maintenance and to find out why the dashboard AC had stopped working. They did as I asked and found and fixed the problem with the AC right away. I wanted new tires plus a spare for the trip. Savio referred me to Ramon's and they did a wonderful job with the tires, including locating a rim for the spare. The Solis has no space for a spare. I ordered a mounted from Landed Gear and had it shipped to Leales and Leales followed the instructions for the installation so that the spare stayed put even when we drove the famously rough Alcan Highway there and back. The road is built on permafrost and its reputation has not been exaggerated - we encountered one car with two flat tires - but with good tires and slow driving, we never needed our spare. We also did not experience the problems I've read people have with other brands or improperly installed back door mounted spare tire racks: broken window or warping of the metal doors.

AVOID LEALE'S RV -- Misleading, Frustrating, and Unprofessional…read more I had a really frustrating experience with Leale's RV, particularly with Michael in their service department. I brought in my 2024 Thor motorhome for a battery-related issue. Michael incorrectly told me that my coach does not support Group 31 AGM batteries and insisted I would need to spend nearly $2,000 to upgrade to lithium. He was adamant, repeatedly citing his past experience working at Thor (from years ago) as the basis for his claims--even though the coach came from the factory with Group 31s. He had a condescending attitude and loves to talk on the phone explaining how experienced he was. Meanwhile, he keeps sending me photos of their posted $239/hr labor rate as if that justified the misdiagnosis or poor service, rather than addressing the actual issue. It felt like a deflection rather than a solution. Thankfully, Savio his manager was able to step in, confirm the unit was indeed compatible with Group 31 batteries, and help me get the right battery installed immediately. I bought the battery myself and dropped it off for a quick, proper install--something that should've happened from the beginning. Although I'm having to pay for the diagnostics even though they have the authorization from the manufacturer to cover the diagnostics! To make matters worse, I was told they wouldn't cash the reimbursement check from the manufacturer (Thor), but they cashed it anyway, leaving me out $700 and damaging my relationship with Thor. I had to chase down Thor myself for clarification and deal with the fallout. Despite talking to them on June 26 and then explaining that they closed the case and zero checks would be cashed. July 16 and Thor confirms the check was indeed cashed. This whole experience left me feeling deceived, ignored, and frustrated. Between the incorrect technical advice, the lack of accountability, and the poor communication, I cannot recommend Leale's RV to anyone looking for honest, competent service. I'm just glad that I did not pay for them to upgrade my batteries at $1,800 because the coach already supports lithium batteries.

We purchased a pre-owned 20" travel trailer from Family RV and could not have hoped for a better…read moreexperience. Everyone at Family RV is low-key, friendly, and knowledgable. On our first visit we met April, who gave us plenty of space to look around without bothering us. When we were ready, she walked around with us, showing us options that met our criteria, and patiently answered all our questions. We weren't ready to buy, and when we communicated that, she understood. A couple of weeks later, after thinking through the different choices, we came back. April was by then on maternity leave, so we worked with Briana, who was equally friendly, knowledgable, and low-key. The transaction was smooth and painless. No last minute charges, no pressure to buy extended warranty (though one was available if we wanted it). We arranged for financing with our credit union, and that was fine, too (no pressure to take financing through the dealer). On the day we arrived for pick-up, they had cleaned and prepped the trailer, and Luis gave us a thorough walk through, making sure we understood how everything worked, from the smart hitch to the a/c to the slide-out & etc. We had been to another, big RV dealership months earlier, and were so traumatized by the high pressure sales tactics and endless (endless!!!) "follow-up" phone calls that we were paranoid about shopping again, but we had heard good things about Family RV, so we took a chance. Glad we did! I highly recommend this place; we would definitely buy there again.

Purchased a travel trailer from them just in time for summer. It was well worth the long trek to…read moreget it. Eli is amazing and worked with us the entire way through. Kept us informed even on his days off. He installed the camera system and found a weight distribution that could work for our specific situation.

I originally found Inocensio Ramirez on Craigslist to help me tow a trailer. I asked for three…read morerecommendations to make sure he was legit. Some of the recommendations to call was Happy Days Rv and Jayco Morgan Hill that he has worked with. I called Happy Days and they said Ramirez is the only towing company they use. I was sold. The towing was seamless. There were a few issues on the trailer itself being old but he got it to work. After towing it and setting it up he did a great job sealing the roof and the outside. He also helped install an Ogo compost toilet. He helped with connecting the water to the rv and set it up to make sure hot water was running! Great guy! Responsible and legit. Price is also reasonable.

From the owner: I am responsible and great at what I do. Rv towing, 5th wheel, travel trailers, goosenecks, tiny…read morehouses, any distance, any size. Rv wash. Excellent Services. My business is unique because I travel any distance for towing.

Man listen anyone who goes thru Alex will be well taken care of. He's a great guy and on top of…read morethat a hard grinding worker. Very knowledgeable and can't wait to introduce him to my peoples. Good looking out Alex.

First of all I can't even put into words how disappointing I am with this business. I contacted him…read morefor a full detail inside and out. I let him know how bad in condition my car was. He gave me a quote and in the middle of the work he texted me saying it was going to be an additional $100 because of how hard the work seemed. I agreed I would give him an extra $100 if all work was done properly and no work was done half way. He was 20 minutes late for the appointment and was late to drop off my vehicle even though he said he was on his way. There was MULTIPLE spots that were missed and could be taken off with even my nail scratching it off. I sent him all the photos and let him know I was very disappointed on everything that was done inside. My mats weren't even vacuumed at all and spots that could be taken care of weren't. He let me know he wouldn't take care of the spots because I refused to give him the additional $100 he asked for after giving me the original price he gave me from the start. I was polite on letting him know I just wanted all the missed work that was not done which I paid for $400 dollars and he REFUSED. He kept mentioning how dirty my car was as if I didn't know that and was asking for his service for that reason. I am beyond disappointed and very frustrated on not getting the service I was promised for and on top of that for the owner not owning up to his mistakes and coming back to clean the spots HE missed. Attached are all the pictures AFTER the detail was done. If you want a good work when paying a lot of money please take your business somewhere else. This guy does not know how to treat his customers nor run a small business of his own. Update : June 4th 2020 He has blocked my number and will not return my voicemails I left when I called him from another number. DO NOT EVER TRUST THIS GUY FOR DETAILING

Excellent rv resort! Very clean, well maintained and super friendly staff. We stayed for a week…read moreand loved every minute. Great Wi-Fi, clean showers and bathrooms, they have a common bbq area that is really nice. All sorts of local sightseeing events, steam train, Santa Cruz Boardwalk and a couple of wineries. Super nice.

Stayed here 6/14-6/20/26. 5 stars: Very clean facility,…read morerestrooms and laundry room very clean and well kept. Family friendly w/ many amenities. Excellent location in the redwoods, near Santa Cruz and activities in Felton. Limited contact w/ staff, they were polite and helpful. 2 stars: Spaces are extremely close together. Awnings could not be completely extended on our rig or neighbor's rig. Our 29 ft. rig in a larger size site was tight. We could hear the neighbors in their rig w/ our doors and windows closed. 1 star: The place is a zoo. Site occupants who disrespect/disregard noise rules, play loud music from about 2:00 P. M. to well past quiet hours at 9:30 P. M. Friday night was party central w/ loud music and voices that got louder after 9:30 and didn't get quiet until close to 11:00 P. M. Here's a thought; I stand outside your rig at 8:01 A. M., bang pots, and blast a boom box so you can know how others feel listening to music no one but you wants to hear, listening to you drop F bombs. Children are wonderful and it's great young families want to go RVing. PLEASE properly supervise your precious ones on bikes, scooters, motorized small cars, etc. Had several close calls w/ children on bikes who weren't watching where they were riding and going way too fast. Many under 4 yr. old children running around w/o immediate adult supervision. Pricey for the area, over $120 a night. Overall, 2.5 stars. Likely won't be back.

They are the best! You won't be disappointed when you need…read moreanything in the way of RV service or repairs!

I bought a 1987 vintage luxury RV to live in and brought it to Bay Area RV to do a bumper to bumper…read morethorough inspection. The RV had to be ready to take me to San Diego where I will start my new job. As the inspection continued the number of mandatory safety and repair issues increased exponentially. I can honestly say they saved my life and probably the lives of everyone else on the road with me. This is no exaggeration. I am driving a 33000 pound vehicle. When you step on the brakes you need the vehicle to come to a complete stop safely. You want the lights to work, the electrical to work, the plumbing to work and the propane not to leak. Bay Area RV found and fixed so many crucial items that I would never have known about if it wasn't for them. Even though my total repair bill was significantly higher than I could ever have anticipated, I now have a safe , fully operational and beautiful RV that will last me for many years to come. I can't list all the details because they would be too numerous, but the number of times they have cut cost, discounted labor, and went above and beyond to work with their vendors and mine to get me the best possible price for the mandatory parts I needed is more than I think anyone else would have ever done for me. Even after I am down in San Diego I am going to drive that RV right back up here for any major work that needs to be done because I know it will be done right and with honor and with integrity. I can honestly say that they put me ahead of their own profits. My final bill was high but that is not their fault and it could have been much much worse if I had taken it to someone else. I don't want to exclude anyone on their amazing team but I do want to give a shout out to Alison and Alberto. You have made a friend and customer for life.