DO NOT BOOK THIS MOTEL!!! When you google this motel it shows vacancy through third party booking…read moresuch as Expedia BUT NOWHERE DOES IT DISPLAY THAT THIS MOTEL IS NOT 24 HOURS. My house ran out of power and heat due to the BAD snowstorm and in the middle of the night I booked a room for 90$ with this motel, and they WEREN'T EVEN OPEN!!! My cellphone battery died and I was left stranded in the middle of a snowstorm AT 3AM!!!!!! Thankfully a stranger at a nearby gas station guided me towards a highway that would lead me to more hotels that were actually 24 hours. Later when Sussex Motel opened, I called and explained my situation to the representative. The woman I spoke to cancelled my reservation as we were on the phone and said I would get my refund within 10 business days. That was January 28th and it is now March 2nd. After 10 days I called for weeks, and they refused to answer the phone. When they finally answered I was told that I should have received it and that they will speak to their superior to see what happened. When I called again for an update, I was told that I would not be getting my money back and that there was some sort of mix up with my name which made absolutely no sense to me. I paid 90$ for a room I never even stayed in, for a motel that doesn't even stay open for 24hours. After telling me for more than a month I would get my refund they turned around and said that I wasn't and stole my money, claiming my refund went against cancellation policy. If that were true, then why was I told that I would be receiving a refund to begin with? DISGUSTING AND BEYOND UNPROFFESSIONAL. I reported this motel to the better business bureau, The Advertiser News North, and Sussex County Court for stealing my money and having misleading information online. My lawyer is reaching out to them as well and they aren't answering. I hope this review protects others from having a horrible experience with Sussex Motel.

DO NOT BOOK THIS MOTEL!!! When you google this motel it shows vacancy through third party booking…read moresuch as Expedia BUT NOWHERE DOES IT DISPLAY THAT THIS MOTEL IS NOT 24 HOURS. My house ran out of power and heat due to the BAD snowstorm and in the middle of the night I booked a room for 90$ with this motel, and they WERENT EVEN OPEN!!! My cellphone battery died and I was left stranded in the middle of a snowstorm AT 3AM!!!!!! Thankfully a stranger at a nearby gas station guided me towards a highway that would lead me to more hotels that were actually 24 hours. Later when Sussex Motel opened, I called and explained my situation to the representative. The woman I spoke to cancelled my reservation as we were on the phone and said I would get my refund within 10 business days. That was January 28th and it is now March 2nd. After 10 days I called for weeks, and they refused to answer the phone. When they finally answered I was told that I should have received it and that they will speak to their superior to see what happened. When I called again for an update, I was told that I would not be getting my money back and that there was some sort of mix up with my name which made absolutely no sense to me. I paid 90$ for a room I never even stayed in, for a motel that doesn't even stay open for 24hours. After telling me for more than a month I would get my refund they turned around and said that I wasn't and stole my money, claiming my refund went against cancellation policy. If that were true, then why was I told that I would be receiving a refund to begin with? DISGUSTING AND BEYOND UNPROFFESSIONAL. I reported this motel to the better business bureau, The Advertiser News North, and Sussex County Court for stealing my money and having misleading information online. My lawyer is reaching out to them as well and they aren't answering. I hope this review protects others from having a horrible experience with Sussex Motel.

Definitely a no frills type of place. You'll get the basic amenities expected from a motel but not…read moremuch else. Its main advantage is its proximity to High Point State Park which is about a mile up the road, so it's a good place to stay if you're visiting the park. My girlfriend and I stayed here for two nights (Friday and Saturday in January 2026) and paid $205.40. Our room was clean with a mini fridge and microwave and not much else. The bathroom was pretty small and cramped, and the mattress harder than I was expecting. The door looked like it had been kicked in by an ATF agent one too many times. There was no contact with the proprietors other than a text on the day of our arrival with the code for the lockbox on the door where our room key was located. For checkout there is a box outside of the main office to deposit keys. Overall it was decent and we would stay here again, but nothing super special about it.

Very comfortable accommodations and surroundings. We would consider staying here for multiple…read morenights if we return to the area. However, we will be sure to pack a coffee maker because no such option is available. We found this to be odd considering we had a full size refrigerator in the room and a microwave. No coffee to be found onsite or nearby since it is in a semi- remote area. We enjoyed our stay otherwise. No issues.

** Update: Downgrading to 1 Star. Met with Manager for feedback on the review. He apologized for my…read moreexperience and took the position that "unfortunately their Regular Security Guard had called out sick...and well some parties get out of hand...but we are top rated with Holiday Inn...Sorry no can't comp you a free night, besides we're fully booked". Way to drop the ball--i originally gave 2 stars for the Sales Manager who took ownership & immediately refunded my first two nights stay and delivered a hand written apology note. I'm currently staying at this Holiday Inn while my father is in hospice care, and although the property itself is new, clean, and nicely updated with decent amenities, my experience has been extremely disappointing. This hotel caters to large wedding parties, many of whom treat the building as a second party venue rather than a hotel. Despite being assigned to the "quiet floor" and being warned at check-in about potential noise, my first night included what felt like a full-blown frat party in the hallway. After a sleepless night, I suggested the hotel consider simple courtesy signage--similar to what some bars use--to remind guests to respect others as they return to their rooms. This is a reasonable, basic step, and it shouldn't fall on guests to propose it. An even more concerning issue was the front desk service. When I asked for matches to light a candle to say a prayer for my father, I fully expected a polite safety-related decline. Instead, the employee said, "100% no problem--promise you will burn this place to the ground." Whether meant as a joke or not, it was wildly inappropriate, unprofessional, and deeply unsettling given the circumstances. When I asked another staff member the following evening if I should expect another night like the first, the response was simply, "That's how people are these days." No reassurance, no ownership, and no sense of hospitality. Overall, the lack of guest control, poor handling of disruptive events, coupled with shockingly unprofessional staff interactions have made an already difficult time even harder. I hope management addresses these issues, because the property has potential--but right now, the guest experience falls far short of acceptable.

Bed was comfortable and the room was clean. Black out shade provided a nice nights sleep. Breakfast…read morewas simple but filling. Mini omelets, pancakes, oatmeal, cereal, sausage, yogurt and fruit. They do a lot of wedding parties here and the 4 nights I stayed there was always a party going on with a lot of drunk guests. The hotel quieted them down pretty quickly after the front desk was called but still a bit annoying.

I reserved a getaway weekend for my wife and I and I could not be more pleased with our stay! The…read morestaff is very hospitable and offer many recommendations of the area. The area was beautiful with town nearby, hiking trails, and a boatload of activities at Mountain Creek! Breakfast was one of the best parts!

Internet very weak if at all ; no individual temp control in room; great towels. Big breakfast but…read morejust fruit and cake -

There is such an awesome ambience at Hotel Frauchere. It has a rich history & beautiful features. I…read moreenjoyed the sushi pizza. It's unusual & quite tasty. I would highly recommend this gem.

My eye was drawn to this impressive structure and the marker out front. I'm not looking for a hotel…read moreat this time but I absolutely will need to return to this adorable town. The marker reads, "First established in 1852 as a summer hotel, its restaurant received widespread recognition for innovative French cuisine under the management of Louis Fauchère, master chef at New York City's famed Delmonico's Restaurant. He introduced fine ingredients, progressive recipes, and the concept of the menu. Guests have included American Presidents and Pennsylvania governors, as well as celebrated artists, writers and performers." The marker was erected in 2007 by the Pennsylvania Historical and Museum Commission. There is street parking here. [Review 1715 of 2024 - 668 in Pennsylvania - 22738 overall]

Friendly helpful staff in all departments, clean room, lots of restaurants and shops nearby, nice…read morecentral location for travel in many directions.... has standard breakfast choices and they offer real half-n-half, not just the fake chemical creamer, which we all appreciate!! Cons: -heat/thermostat isn't consistent... it blows directly on the bed closest to the window so that part of the room gets super hot while the bathroom area is still cold. You have to turn it way up to get the room up to warm and then turn it down. -tv is limited as far as commercial-free channels and you cannot stream or mirror. -the black out curtains did not reach the windowsill so light crept in right at eye level in the morning. Also they did not overlap and we had to close them with a hair-clip. -No snack shop in the lobby- just vending machines that only take singles. The front desk kindly made change for us. -The saline pool smelled weird... -we booked another night and I called the front desk early in the morning to keep the same room, and they said it was ok, i checked-in online and all looked good, so we went back to sleep and then the front desk kept calling because it wasn't going through on her end and said i had to come down... so i did and then showed her that it worked on my app and she said oh, ok then. Aargh

More like 3.5 stars…read more Like many hotels, the AC/heat blows directly on the bed. This isn't conducive to sleep. I cannot remember the last time I used a TV in a hotel, but there was a MLB baseball game on TBS that night so I turned it on. The picture quality was like an old analog TV. It was like looking through a lens covered with Vaseline. When I looked in the back of the set, the signal from DISH was coming in the antenna coax instead of HDMI, which explains the quality (see photo). The lights weren't bright enough to read in bed. Does anyone who works for Hilton stay at these places?

Very clean motel about a 10 mile drive from Milford, PA. I was in town for 7 days and spend 2 of…read morethem here. The owner and family live onsite and are very vigilant and take pride in their motel. If you are passing through, this is a great option for a single person. There may be other rooms with 2 beds, but my room had one queen size bed and micro fridge. The rooms are small and will be a great place of refuge for just a few days if needed. Customer Service was top-notch by this Family run business!

I give this motel a 5 star because for the price point and a motel, the owners are doing an…read moreexcellent job of providing a clean, comfortable safe place to get a good nights sleep. When we checked out, my husband walked off and left his backpack in the room. We were only 30 minutes down the road when the motel called us and alerted us to the forgotten bag. Vacation crisis averted! Plus, I would recommend eating next door at the Village Diner. It is everything you dream a diner should be: fast, fresh, quality food with efficient and friendly service. Their pies are gorgeous!

Stayed in the Gala suite at the Cider Mill Inn on a recent getaway to Pine Island, NY. Very…read morebeautiful victorian B&B decorated with period antiques but has all the modern amenities a traveller would desire including wi-fi, cable, A/C, fireplace, plush terry robes and also a hot tub and pool. A front porch is available to relax and enjoy the country fresh air. And it wouldn't be a B&B w/o the breakfast so for you foodies out there the food is absolutely delicious which included fluffy pancakes, bacon, fruit, oatmeal and the fresh made scones by your host are to die for! If you want to stay in a quiet, quaint B&B with friendly hosts surrounded by nature this is the place.

Just back from our stay here and happy to report the place is as good as others say. Great…read morelocation, VERY friendly inn keeper and lovely, seasoned rooms. The building was erected in 1865. If you like history, this place is your thing. Historical, BUT with all the modern appointments that made our stay comfortable and pleasant. Proprietor Bob is a friendly man with all the right stuff to be a host. The property and rooms are immaculate, everything works and there are some nice amenities including a huge swimming pool, 24/7 coffee and tea, microwave and fridge upstairs and AC in every room, plus ceiling fans and Wifi. Lovely decor too and the little things like scented towels and delightful shower cosmetics. plus hot, hot water, good water pressure in the shower, and thick terry robes in each room make this a cozy sport to hang your hat after a busy day out exploring the environs. Breakfast was fresh, hot and delicious and Bob was flexible with creating offerings based on our preferences. We did not leave for 90 minutes after check out because we spent the time chatting with Bob, he is that personable. We have spent much time at B&Bs here and in Europe. this place gets five stars! Spacious rooms · Thoughtful amenities · Quiet rooms

The best experience was the welcoming staff. The hotel is new and needs a lot more improvements…read moreespecially with the hold on the room. my funds have not return and it's been two weeks since I visited.

Came here over the summer and this place is beautiful, high-tech, and modern... unlike most places…read morein the Poconos. I stayed in the Concierge King room with a pool view, and the whole vibe was amazing. Outside by the pool it really gives spa-like relaxation vibes. Everyone was just chilling, relaxing in the sun, and sipping drinks. If you're looking for a place where you can unwind, hang out in the pool, and just enjoy a peaceful atmosphere, this is definitely a great spot, especially if you prefer a more modern, upscale feel rather than the traditional Poconos resorts. My only complaint was the food. They do have a restaurant on-site, but the food was just average in my opinion. Nothing terrible, but nothing that really stood out either. That being said, the overall look, atmosphere, and experience of the property definitely outweigh the food, and you can always head somewhere nearby for a better meal. Overall, it's a great place for a relaxing getaway with a modern vibe.

This was my girlfriend and I's first experience at a B&B and it was quite the experience! Joe and…read moreBill were absolutely wonderful throughout the entire stay. They were welcoming and we were greeted even though we didn't check in until 9:30ish. We opted to have our breakfast delivered to the room since we like to lounge around in the mornings. This was our FAVORITE part of the whole weekend! The first morning, we had scrambled eggs, sausage, and fresh fruit with blueberry pancakes. The second morning, we had stuffed french toast with bacon and fruit. Can I just say that I still crave both dishes, even after a month? They were the tastiest pancakes and stuffed french toast ever! Plus, we had a cute little view of the pond from our room. Long story short, I would highly recommend taking a weekend trip here. We booked the Appalachian Room and it had a fairly large jacuzzi as well, so that was a plus.

We were back in the area and as promised, booked a room here. This place does not disappoint. There…read moreis a porch with rocking chairs for you to enjoy the day and meet the other guests. The owners are very nice, the grounds are peaceful, and the breakfasts are amazing. They actually have more than one breakfast option for you to choose. There is a nice winery and some pretty good restaurants within driving distance. The only down comment I'd like to make is that if you are a big person or are claustrophobic, do NOT book the Fox and Hound room. The bathroom is small, and the shower is very small, so you'd have to book a different room. But don't let that deter you from booking here. You'll like this place.