Fantastic, friendly service & great support!…read more I am having them replace the window on my truck canopy for a fair price. None of the big chain shops would consider doing it. I highly recommend this shop to anyone needing automotive or residential glass work done!

Windshield ding- my insurance primarily works with a company with questionable reviews. I contacted…read moreBruce at Glass Works because of their glowing reviews. Bruce took as much time as I needed to explain their process and the strong likely hood that a dine sized ding could be repaired. I stopped by the next day and was in and out within 30 minutes. Professional, HONEST, kind man. My insurance required I pay the difference between what they paid and the cost of the repair. Bruce would not accept my money. Great service, good experience. And not a big franchise. So pleased.

So pleased with service, with estimate, & promptness. I have zero complaints, and would highly…read morerecommend this company to anyone needing a window replacement.

Super easy to book and paid a reasonable price for high quality work. After getting a few quotes to…read morereplace a third floor window (which required a scissor lift), they were the most reasonable. The woman who coordinated everything was great and made it very easy/efficient.

I couldn't say more positive things about this company and the service they delivered to me. We…read morewere staying at an Airbnb rental house when a member of my party accidentally broke an oval glass table top the night before our departure. I contacted Marco at America Glass nearby and he told me it would be no problem getting a replacement made and to bring the glass by ASAP. I was able to get over there right away just before we checked out and deliver the remainder of the broken tabletop to Marco for size match of replacement. He explained the process of getting the replacement made, pricing, ETA of replacement and was super accommodating. Replacement came in a few days before I expected and pricing was exactly as quoted. Marco even offered to deliver the replacement himself when I inquired about shipping as it was just 15 min away from him and I'm located 2 states away! This level of customer service he provided is a rare thing these days and a very refreshing find. Marco was ultra responsive to my communications, friendly, helpful and accommodating. I would highly recommend America Glass to others based on my positive experience. Thank you Marco and 5 Stars to you!

From the owner: America Glass is a premier contractor business located in Federal Way, WA, specializing in custom…read moreglass services in King, Pierce and Thurston County. Our expert team offers residential glazier services, foggy window repair, mirrors, commercial storefront glass repair, custom shower door installation, and window glass replacement. We are the go-to contractor for all custom glass needs in Pierce County. 30 years experience, awarded the King County small business award winner 2025. Friendly honest & fast service. Contact us for top-notch shower doors and other custom glass solutions in the Puget Sound area, Washington.

Awesome response! I started via the Yelp platform but was getting answered via email as well. At…read moreone point, I called and interrupted the owner having lunch! He quickly dropped what he had going on and addressed my concern. Previously, during the inspection and estimate process, one of the technicians had quite a good conversation with my wife. She said ahe thoroughly enjoyed it. When the technicians returned to install the product, I mentioned how my wife relayed her discussion. It was the same technician (and the owners son). It was great to see a family run business that was cohesive and knowledgeable as well as personable.

Great job! Would definitely use them again. Eddie did the measurement and installation and was very…read moreeasy to work with and brought lots of expertise that resulted in some changes to our original plan that we are very happy with.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Great communication, competitive pricing and friendly employees and front office. Great experience…read moreoverall and we're really happy with the work. The install was done swiftly and professionally. We will definitely do additional windows from them in the future.

We recently had the glass replaced in 30 windows in our home. The entire process, from quote to…read morecompletion was great! Sergy and Jeff were masked and took their shoes off at the door. They were professional, efficient, and even made sure the dog didn't get out while they went in and out of the house! I enjoyed working with Carol in the office too. Can't say enough how pleased we are with King County Window & Glass!

I have used this company to cut glass for my table and counter tops, and picture frames over the…read morelast 25 years. They do a great job and have reasonable prices. The staff are very helpful, knowledgeable, and a pleasure to work with. In fact, I am going to the shop this week to buy another picture frame glass for a friend who lives in Seattle.

Been using Nieman Glass for twenty plus years. Family operated and always bend over backwards to…read moremake sure customer is completely satisfied. They will always be my first choice without question. Thanks! Randy Diehl

My husband and I highly recommend Beacon Hill Glass for any window install. My first contact was…read morewith Moses. He was very helpful and pleasant during all of our communications. We needed one double pane bedroom window replaced due to the seal failing. It was a small job. Moses arranged for Jay to come out and give us an estimate within a week. Jay was on time, and very pleasant. The work was scheduled the following week. A 50% deposit was required. Jay came back out to do the install. He was once again on time and very pleasant and kind and answered a number of our questions. We expected the work to take a couple of hours. Jay was done in a little over an hour and he was very thorough and efficient. We're very pleased with our new window. We will definitely be calling Beacon Hill Glass if we ever need window repair or replacement in the future. Pat W.

Great job! Great quality, fast response, courteous and careful. Would highly recommendread more

We installed Milgard windows when our house was built thirty years earlier. The seals on several…read morewindows had broken and they developed an interior fog. At the time of installation the windows had a lifetime warranty. Milgard stood behind the warranty without complaint and repaired the windows in an efficient manner. I am very satisfied with the service their provided.

They are very good at what they do! Very conscientious about doing a great job for you! They do…read moretheir best to get their work done quickly and efficiently but will answer questions you have.

Great working with insight glass for the few repairs we needed on our windows. Responsive,…read moreprofessional and easy to deal with.

I had seal blow out on one of our windows during our last wind storm. I called several window…read morecompanies in the area and left messages, most didn't bother to call back. The ones that did answer wanted a deposit just to come out and look at the damage. Insight glass answered my phone call and the owner came out to our home a few days later. They were very professional and courteous. He was honest enough to recommend going through the window manufacturer to file a warranty claim rather than spend over a thousand dollars on the repair. I truly appreciated their professional responsiveness and honesty, and when I need windows in the future I will be sure to give them a call first. Yes, I would recommend them to friends and family.