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    Romer Glass

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    America Glass

    America Glass

    (1 review)

    I couldn't say more positive things about this company and the service they delivered to me. We…read morewere staying at an Airbnb rental house when a member of my party accidentally broke an oval glass table top the night before our departure. I contacted Marco at America Glass nearby and he told me it would be no problem getting a replacement made and to bring the glass by ASAP. I was able to get over there right away just before we checked out and deliver the remainder of the broken tabletop to Marco for size match of replacement. He explained the process of getting the replacement made, pricing, ETA of replacement and was super accommodating. Replacement came in a few days before I expected and pricing was exactly as quoted. Marco even offered to deliver the replacement himself when I inquired about shipping as it was just 15 min away from him and I'm located 2 states away! This level of customer service he provided is a rare thing these days and a very refreshing find. Marco was ultra responsive to my communications, friendly, helpful and accommodating. I would highly recommend America Glass to others based on my positive experience. Thank you Marco and 5 Stars to you!

    From the owner: America Glass is a premier contractor business located in Federal Way, WA, specializing in custom…read moreglass services in King, Pierce and Thurston County. Our expert team offers residential glazier services, foggy window repair, mirrors, commercial storefront glass repair, custom shower door installation, and window glass replacement. We are the go-to contractor for all custom glass needs in Pierce County. 30 years experience, awarded the King County small business award winner 2025. Friendly honest & fast service. Contact us for top-notch shower doors and other custom glass solutions in the Puget Sound area, Washington.

    FDC Glass Group - installation of window constructions new construction

    FDC Glass Group

    (10 reviews)

    Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

    Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

    Romer Glass - glassandmirrors - Updated June 2026

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