This review deserves at least a 10 star but that isn't available. Today we were scheduled to have…read moreour Septic System serviced and an amazing man arrived smiling. He must be the happiest person in the world, he surely made our day so much better. Dennis Cullen works for Tyndall Contractors, an excellent company that we have dealt with for decades. I have no doubt that Tyndall will do an outstanding job, as they have for all of these years. The added bonus is that their employees go above and beyond to be thorough in their work but also personable and kind. Such rare qualities in our society lately. We are very grateful to Tyndall and Dennis. Thank you.

They are friendly, helpful and professional. Did a great job. Will have them again when we need…read moreto.

If you're looking for a plumber who truly cares, Joe's your guy. He recently helped us with a water…read moreline to our water softener came loose. He showed up promptly and reattached the line, restoring water service. His conscientious approach meant he won't stop until you're completely satisfied. He's a true problem-solver, adept at finding creative solutions for even the trickiest plumbing issues. He was punctual, kept the workspace clean, and took the time to explain the fix. And the best part? You get all this top-notch service at very reasonable rates. Joe is officially our go-to plumber!

Beware of JSP Sewer and Drain / Joe When he realized he…read morewasn't going to be hired because his prices were way too high, he tried to extort money through intimidation. He even filed a complaint with a government agency out of spite, and then began harassing tenants on the property to the point where the police had to be called to trespass him. We later received a call from the Health Department, but since we had already hired a real licensed professional, they confirmed everything was fine. This behavior is predatory, unprofessional, and a major red flag. Homeowners should think twice before dealing with him. ALL TEXT PROOFS ARE SAVED IF ANY ONE WOULD LIKE TO SEE.

First let me say that Cheap Snake and Matt are Fast and friendly BUT this time around his…read moretechnician came in and cleared mt drain and the pipe started to leak. OK fine for another $100 he repairs it and then says it might leak if I hit the pipe to hard Huh??? But then half way through the job the technician asks if I am paying cash or check. My response was Credit card. I was then informed that the Credit card system was down for the last 3 days. So when I spoke to Matt on the phone why was this not communicated. So now I have to find cash or check for the amount of the service. Not Very professional this time around.

Manny from Cheap Snake did a fantastic job today. We had a major water leak today, our basement was…read moreflooded. I called Roto Rooter....big mistake. They spent 5 hours in my house, wandering which walls they were going to tear appart to find the leak. After 5 hours, I told these clowns to leave. Manny diagnosed the problem in 5', and fix it in 1 hour. It costed me $379 where Roto Rooter gave me an estimate between $10k and $20k. We really need to support small companies like Cheap Snake, they know their stuff. Thanks again.

Really great experience, for septic! They were so kind and quick. I had two septic tanks and they…read morewere in and out! Highly recommend!

had made an appt two weeks out for a septic cleaning - 8-12 on 4/14 they never showed -when called…read morethe office an older woman checked the schedule said we were not on it. not only were they a no show- no phone follow up call , nothing my septic could have been emptied by now had I gone with a different co they were suggested on my town facebook page by 1 person . should have stayed away.

Terrific company to deal with. Fair and honest pricing. I thought I had a septic system of…read morepressurized pipes in a pump up system that could not be repaired. Ralph went above and beyond to get the proper approval and permits. Going to the state and city for approvals. I was amazed how quickly he replaced the pipes. He ensured that both the pump and float alarm were working properly for the final approval. Highly recommend them.

Jamie was quick to respond to my inquiry and covered all my questions. I was able to get an…read moreappointment quickly for the exact day I was looking for. Jamie arrived and after a brief overview got right to work. Despite it being absolutely freezing that day he made short work of getting the holes dug and was pumping in no time. Great company and recommend if in need.

Joe is amazing! I was in a pickle with my septic system. My pump was not fully working on…read moreThanksgiving day and I gave him a call that night. Literally the next day, Joe came out to asses the situation, and within 24 hours from the assessment, his crew came out and fixed the issue. He also identified some other issues on my septic field, going to use Joe for that as well. Amazing service and great pricing! Reliable and personable.

Unfortunately a zero rating is not an option. I made an appointment to have a discharge pipe…read morescoped, confirmed the appointment four days in advance. USA Drain never showed up, never returned multiple phone calls that day. I never heard from them again and would never think of using them. Awful to be treated like that.

Found this company here on Yelp and they did a great job responding, got me on the schedule…read morequickly, and got the job done at a great price. Definitely recommend.

Couldn't be happier with the service I received. They were able to accommodate me in a reasonable…read moretimeframe and showed up on time. They found my buried tank on the first try and the whole transaction was completed shortly thereafter without any problems. Will definitely be using again. Thanks!

hello on saturday 7/11/26 i called cook and recieved an…read moreimmediate response regarding septic drain blockage. a short time later the tech called letting me know he was on the way to my address. his arrival time was accurate . he figured out what the issue was and went straight to work. the problem was solved and gave me a sense of great relief knowing that my poo went where it belonged. the tech was polite ,professional, and curteous , i have used cook in the past and will use them again. on monday 7/13/26 my septic tank will be pumped and empied by cook septic . bob h.

We were stuck with a full septic tank & no way to flush. Called on a sat morning & they were here…read morepumping within a couple hours. Very grateful!!! THANK YOU!