I always prefer guaranteed product rather than local stuff. So, I bought a 2008 used honda civic…read morefrom Kenny Ross and dealer told me that car will come as it is with just 20% discount on parts and services for 1000 miles/ 30 days whichever comes first. I was happy because I thought it is a certified car but my happiness was momentary as while driving car back to my home I noticed that AC had some issue so I called dealer next day and in response they told me that they are not responsible for anything. I called them many times and sent an email to their sales person ( seck@kennyross.com ) consumer support person ( rweber@kennyross.com ) too but nobody responded my calls and email. In the end I went to honda dealership and they told me that it was a compressor issue and it will cost me fortune to fix it. Trust me, I would not recommend buying a car from a from a dealership that deny to provide any kind of service or support once you buy product from them.

I bought a $61,000 truck. I've had many issues not only with the truck itself but the…read moreunprofessional employees. They left me with a illegal truck that I had to pay for. They vowed to correct the mistakes but always fell short. Starter was bad. Had to leave truck running constantly Seat belt was inoperable Had to leave kids at a relatives house Didn't come with spare key Missing floor mats Scratched emblem when new Didn't do the plate transfer Recently After servicing for 5 hours chipping my paint breaking an emblem off, I will never return. ******** 11/11/16 update They continue with their bs. The will not honor the warranty I purchased. Currently filing a report with the attorney general.

The team at Somerset Sports Car Sales were wonderful when I turned to them to trade in my new car…read moreand buy a used one so that I could live comfortably while going back to school. Specifically, Rich worked with me to quickly buy my car and sell me a used Ford Focus that I would pay for in cash. Unfortunately, after the sale was complete Rich no longer considered my business profitable and had no time to deal with any of my issues. First, one year and four months after purchasing the Focus it was due for inspection. As I do not live in Somerset anymore I took it to a shop in Pittsburgh to get it inspected, only to find out that my car needed an insurmountable amount of work done to it just to pass inspection. I called Rich to get an estimate for the work because I was aware that prices in Pittsburgh would be much higher than those at a local shop back home. The estimate was $562 so I took the day off and drove home to have the work done on my car, included was refastening the side view mirror that was knocked off. When I went back to the shop to pick my car up Rich gave me a bill for $870 with no explanation whatsoever. The bill listed things such as "replace both wheel cylinders, rear brake drums, rear brake shoes, both rear control arms, rear coil springs, and rear sway bar links". I'm not a mechanic but I do know that the odometer reading when I purchased the Focus was 63,729 and 68,802 when I took it to the shop to get it inspected. Not only did all of this need replaced but SURPRISE, nothing was covered under the warranty that Rich "highly suggested" I get. Moving forward, eight months later the mirror that they had refastened for me fell back off of my car! I called Rich asking him to make this right in any way possible because I would only assume that a body shop would guarantee their work for AT LEAST one year. Not to my surprise Rich only told me that he gave me a great deal on the work that they did to my car and he was not responsible for fixing this poorly repaired mirror. So overall, I could not be more dissatisfied with the customer service at Somerset Sports Car Sales and needless to say I will NEVER return to them for anything!

Way too overpriced In the service department. They did not check with me before adding premium oil…read moreto my car and then charged $95 for the oil change. They charged me $76 to tell me that my battery is almost dead and that they aren't sure what's wrong with my hatch. I will never use their service department again!! Almost $200 later and all I got was an oil change.

They literally saved our vacation trip when we lost our water pump just before Somerset. Instantly…read morediagnosing the issue, they had the part, found the gasket they didn't have (then had it quickly in hand), then installed it at a more than reasonable price. They were pleasant, honest, and helpful throughout. On top of that, free popcorn in the showroom. We were back on the road in well under two hours from the time we first notice the problem. You can't ask for more!

I was on a road trip with my girlfriends when I realized my brakes were making a squeaky sound. I…read moregoogled the closest place near me and D & N Auto popped up. I was treated with a friendly face and the owner was able to get my brakes fixed within 1 hour! To top it all off he was also kind enough to give me a free oil change! Thank you soooooooo much D & N ! Road trip was completed without a hitch!

Back earlier this year while on our way to the Three Rivers Depression Glass Show my car developed…read moreissues. Mark the owner was contacted via Highway Patrol and came out. He not only towed our car but took us to a hotel in town where we could stay the night. His team looked at my car the next morning, figured the problem out fixed it and had me back on the road in no time at all! Friendly fast service!

This company is running a joke of a company. It's charging people outrageous amounts for recoveries…read moreand tows and using unnecessary equipment. The owner was very aggressive when speaking over the phone to me. I will t recommend this company to anyone!

Ayla Leach went above & beyond hooking us up with a Durango Citadel. Ayla made the process easy &…read morestress free. Definitely recommend you go see her for your next purchase!

Kennedy and the entire staff were top notch. If you are looking for a used vehicle give QCM a call…read more You will be glad you did.