Great experience all around! I bought wheels and tries from Lex Brodies and my experience was…read moregreat! Logan helped me out in-store and via email and phone for days while I decided! He worked with Me to get what I wanted! When I dropped my car off, Gabby was knowledgeable, prompt and friendly! I have a great overall experience and I'm happy I went with Lex Brodie's! Thanks guys!

Brought my truck just for a safety check and tire rotation…read more Jesse and Bruce went above and beyond and checked my whole truck and sent me the report of the whole truck. Thats why I love lex brodies.

Go to R&G Tire Center. They will take care of you! We needed…read morea new spare tire for an upcoming vehicle inspection. The big box store wouldn't sell us just one tire. They wanted us to buy an entire set of 4! R&G Tire Center to the rescue! They are very helpful and professional. They had what we needed. Plus, their waiting room has AC!

Ordered tires. Got tires. Installed tires. Did great work, tires are still round and still on…read morecar!

This place is amazing. We were so impressed, we've gone to three different mechanics to try to…read moresolve a problem. He knew right away when we were discussing it with him. What the problem was , we are thrilled, with service, quality, Knowledge, they are a breadth of fresh air. You are truly missing out. If you do not use them for your auto-repair. We were amazed how quickly he fixed the problem. And how he knew what the problem was right away. We we truly can't sey enough about them. And their price was so reasonable, such a fantastic repair shop.

We bought a used Subaru off Facebook marketplace that immediately needed some attention. I chose…read morePrecision Auto Repair based on reviews and I'm glad I did. I was able to get a next day appointment and they were able to get it in and fixed the rear wheel bearings and it was completed in a timely manner and priced right. We feel very confident in recommending this company and will be back as we know this used car will have some issues down the road.

I had a wheel stud that sheared off and after struggling to make the repair myself, I finally gave…read moreup and brought it in (the rotor had seized to the hub). The book says this job is 1.5 hours. When I got there, they told me they would charge me for .7 hours for the job. I had the stud and lug nut so they just had to remove the rotor, knock out the old stud and press the new one in. Anyway, I've decided to have my car serviced (if needed, since I do most of the work myself) here from now on. I have had nothing but great experiences with this particular shop. They put a new tire on a wheel for me at no charge (it was off the vehicle), they broke free a couple of seized lug nuts at no charge, they balanced a wheel for me at no charge because it was a Goodyear tire, and now today, they didn't charge me the full 1.5 hours of labor like they could have. I am very happy with the service and the aloha here at Goodyear and will bring my vehicle back when needed.

Tires that were listed on their website weren't available when I showed up. Took 3 hours to get to…read moremy vehicle to get 2 tires installed that were not what I really wanted. No bathroom so pee before you get there. Like most things in Hawaii the tires are overpriced.

I don't understand why we were charged individually for three electric bikes to be towed . We were…read morecharged $466 each when the three bikes were put on a flat bed and it was one tow job . I then found on a Instagram post that the owners son Tacoma was riding my bike without my knowledge . It seems that the police department is getting a kickback from these tow companies and they're working hand-in-hand together. We showed up with a truck where we could've took all three bikes, but the police officer insisted that the bikes were towed. It felt shiesty and corrupt. It was brought to my attention that Tacoma their son was bragging at school that he was riding the bikes and posted it on Instagram . Bad business , Bad parenting

This is one of the nicest and best shops for tires and part picking!…read more Went to Diamond with multiple issues. I had a bent rim which and another tire with a screw in it. So I was on my spare tire and constantly filling the other that was slowly leaking. Justin and team were able to find me another rim from their yard and quickly repair it transferring my old tire to the new rim. Another great guy quickly repaired my slow leak by plugging my tire that Les Brodie couldn't do because of its location on the tread. I love this place and highly recommend their service for anything tire related and if you need spare parts off a vehicle! Saved me lots of $$$ and heartache shipping something from mainland!

Went in with grinding rear brakes on my 2015 forester, so I knew it would be a minimum of new pads…read moreand new rotors. They quoted $599 complete. They completed in less than 2 hours and the final cost was $599. Chris did the work and verified the brake caliper was still good before he quoted the job, which help assure the final price equals the quoted amount. I read the negative comments and reviews on yelp before I went there... they all seemed years old. So all I can say is my experience was good...things seemed to have improved. I live on the big island and I would use this shop again!

I called yesterday because my car almost did not want to start so I know I need to get a new…read morebattery. I called Midas, and got an appointment the next day. Scott is so nice, easy to work with. Got a new battery from them, fast and easy process. I trust Midas with my cars and my business.

Amazing costumer service from Joni and Stacey. They are fast, friendly, and efficient. They got me…read morein quickly and they did the work in record time. What a great experience for me, who knows nothing about cars, they were really kind and good at explaining things to me. Will not go anywhere else.

I hate to give this rating because most of the employees are very kind. I do believe management…read morepressures them to upsell even when unnecessary, which probably brings in a lot of money especially in situations like mine, but also probably loses potential repeat customers when they realize what happened. I'm a small local Turo host and Turo required an annual safety inspection. So we decided to take it to Firestone and get an oil change for both of our cars at the same time as the safety inspection and be on our way. Imagine my surprise when my safety inspection came back failed! On a four year old car with less than 31,000 miles on it. We had even asked politely that if anything failed to not fill out the form, as we only had one form and were unable to print another due to hurricane what are you power outage. They failed the vehicle for tire tread, noting that all tires had tread of 6/32 or 7/32. The threshold for Turo is 4/32 (and that is in writing on the form as well) so it was clearly a passed inspection, but they filled out the entire form and failed it, telling us we would have to get new tires. The tires are pretty new, with less than 31,000 miles on them and heavy tread for off-roading. We had to take our vehicle elsewhere to get reinspected and the form completed so I could get the vehicle back on the road for my customers. The other place said the tires are fine and could last quite a while longer. I feel like they were trying to maybe take advantage of our situation and get us to buy new tires, knowing that failing our inspection prevents us from renting the car and getting our income. And while I understand times are tough and maybe they pull a commission for tires, we are in the same tough situation and did not appreciate the extra time and effort that had to be expended to get the vehicle reinspected and to go in and ask for a refund of the inspection fee. By the way we priced tires elsewhere and were able to find them for less than half of what we were quoted by Firestone as well. I will say that after we quickly discussed the situation the employees were very open to refunding us the inspection fee, which I appreciated very much, as I was not looking forward to any argument. I would have loved to be able to give a good rating and give my continued business, but now I will not come back because I don't trust them. I also found some random parts thrown on the floor of my car which I assume should have been put back somewhere during the oil change, but I'll just have it remedied elsewhere. Unfortunately, I cannot recommend.

Trouble In Paradise and the Power of Kindness…read more Background The family and I were in Hawaii visiting friends on vacation when we experience some car trouble on the mountainside. The car gets towed to Kona Car Pros while we get a rental car. Donnie records our information around noon and says he'll run a diagnostic and let us know the damage later that day. Donnie tried to call us while we were on a hike and didn't have reception so we call him back the following morning. He has good new for us, the repair was very quick and the car was ready for pickup the same day. We had a jam-packed schedule so we asked Donnie if we could pick up the car the following day and he held it for us at no additional charge. When we did pick up the car Donnie wished us well and hoped that the remainder of our vacation was positive on the island. Because of his service and kindness, we were able to resume our vacation and enough the rest of our time in Hawaii. 5 Stars and would use again. TL;DR Donnie and the team at Kona Car Pros helped my family and I get our vacation back on track after getting stuck in the mountainside. Great Service!

Excellent Service, Fair prices and honest work!! I bring all of my cars here for regular…read moremaintenance and other repairs. It's important for me to have a reliable mechanic for my business.

Had this tow company tow my Chevy trailblazer from Kailua-Kona to Hilo for $800.00. I have…read moreinsurance and would get a reimbursement. The driver didn't put the necessary information and it's been since August 13th, 2025. I have called and emailed, numerous times. How hard is it to answer and generate a new paid in full invoice. I think I'll hit social media and police dispatch regarding you poor business habits. Feel free to call me, you have my number if you don't like the review.

On 3/9 approximately 15:30 our car broke down and our insurance company contacted Trouble Call…read moreTowing. We were given an estimated time of 90 minutes. At a 100 minutes, our insurance contacted us to find out if tow truck arrived, and we replied "no" and they said they will contact the towing company. At 120 minutes we contacted tow company directly and they replied they will contact driver and call us back. Over 2 and a half hours later, we called tow company and the person who answered told us driver has been sending messages and calling for the past 2 hrs (time frame not right), our phone goes straight to voicemail and they couldn't contact us, though we had a signal the whole time and receiving calls and messages from others. Tow company didn't even know our location or that we gave an additional phone number if the first couldn't be contacted. Long story short, highly not recommended due to dishonesty from company contact and irresponsibility putting the blame on the customer. This is exactly the opposite of "Aloha Spirit" here in Hawaii. Shame on the person working the phone at that time.