The LED neon sign in the window shows services not offered by business. Went in to inquire about getting a massage since my back and knees hurt read more

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they messed my hair up really bad! I HATE THIS STORE i got a bobs cut which i didn't ask for! all i asked for was 2 inches off with layers, my hair was long now a bob really! they definitely took more then 2 inches of my hair! and the hair cut was super uneven! i had to go to another store to fix my hair! AND ON TOP OF THAT to blow dry my hair $15 more? shouldve been include. read more

Pretty decent place to get your eye brows threaded. It costs $5 for your eye brows. I stumbled on this place when the other place I used to go was closed. I have attached a picture of their menu with their prices. They do a really good job of threading. Since my first time coming, I have been a regular customer. They are very nice and really do a flawless job. The other place where I used to get my eye brows threaded would always leave a few stray hairs and I'd have to point it out them to have them remove it. This place makes sure they get everything. read more

Roopkala Beauty Salon - Waxing Near Me - Chicago, Illinois

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This was the only place I would go to get my eyebrows threaded because I absolutely loved it. However, lately the customer service hasn't been that great. I recently went in for my usual eyebrow threading and the lady told me that their policy changed and now there's only one person that threads eyebrows and she couldn't thread them . When I returned after getting food, I saw the lady that told me she couldn't thread my eyebrows...threading someone else's smh. This was very upsetting. When I confronted her, her excuse didn't even make sense. I'm not sure how true this "new policy" is but it sure seemed like a lie. read more

This is a very good place to get your eyebrows threaded! The women here are very nice, and they really do listen to their needs. Since I had good experiences with eyebrow threading, I did try to get my full legs and arms waxed. The price was very cheap - $40. But, it didn't really last me long as other wax places I had tried. I rather pay a bit more for longer-lasting results. They used pretty cheap wax called Gigi, which you can buy at Sally Beauty Salon for all I know. However, if you are on a budget, then I would recommend this place. read more

One of the best places I've been to in Chicago. They have an amazing warm oil scalp massage, cleansing, and treatment package. I haven't found another since I've moved out of the area. read more

According to recent 'policy changes ' eye brow threading is no longer offered . Also, they only wax half legs! It seems like they are making up ' policy changes ' on the spot based on whoever walks in! Very disappointed . I have come here for the past two years and tipped the beauticians really well! Will be taking my business elsewhere !! Never coming here again even if the next 'policy change' included eyebrows and waxing read more

Here is an instance where customer service is an afterthought. I am more concerned about the quality of work and particularly concerned how my eyebrows come out. After reading other highly rated yelp reviews I decided to check this place out since it was near my work. Unfortunately I did not have a good experience. The stylist made my eyebrows extremely thin and they lost their shape. She also missed pieces of hair and they are uneven. Just upset I have to wait to have then grow back in. :( Off to purchase an eyebrow pencil now. Unfortunately the same shape doesn't work on everyone's face. read more

We to this place Cuz my daughter wants her eyebrows done. When we went there the girl she was busy with customer we ask her how long she said after this I going to take you so while we were waiting we ask the other girl to do my daughters upperlip and forehead until she done with the customer . We were waiting for her to do my daughters eyebrows she ignore us and start taking the customers who came after us it really unprofessional . The girl who did the upperlip and forehead we let her do the eyebrows she messed the shape of eyebrows and made them too thin . I will not suggest anyone to go there . Really bad experience . read more

The 2-star rating is only because they discontinued their eyebrow threading and full leg waxing services!! I have tried a few places in Devon, and hands down these guys were the BEST. Their regular employees (Shazia, Asma, Maniza and Vaishali whenever she was around) always did such a good job with waxing and threading. I am so, so disappointed ---- please bring back your original services! You had some of the best results and now that you don't offer it I've had to look for a new place and you've lost my business because of it. read more

I have followed Asma from her old salon to this new place. There is no one else I would trust my eyebrows and waxing necessities but her. I would give her a rating of a PhD with her threading abilities. She is careful not to nick your skin, she knows what shape would work to complement your facial features best and for the price, you cannot go wrong. Her sister works here, too. She's done my eyebrows once when Asma was not available, and I'd use her again in a heartbeat. I guess the solid threading skills run deep in the family. read more

I went to this place because it had good reviews. They messed up my eyebrows. The lady pretty much didn't listen or followed the photo I gave her. She took off the entire beginning of my eyebrows. Even though they were apologetic about the whole situation, it doesn't change the fact that my eyebrows are messed up. I would not recommend this place to anyone. read more

I used to come here a lot since they offered a variety of services. But now suddenly they realized, due to their religion they can only do half legs waxing, no eyebrows, practically no waxing anywhere and I believe no haircuts either. What services do they offer anymore? They might as well close shop. And who the fuck gets half legs waxed? Practically a useless place now. Take your business elsewhere. read more

Just came back from getting a full facial threading/waxing. This was my very first time and she (sorry, didn't catch her name) did an excellent job. Other than my face being red as a hot pepper, I don't have a single hair on my face (other than my eyebrows, of course!) I'll definitely be back in three-four weeks!! read more

Asma is great; she's awesome at doing eyebrows, and I won't trust anyone else to do my Brazilian wax besides her. They're very reasonably priced. Sometimes I wish they were a little more polite, friendly, or soothing, but this is a place that gets the job done, not a place thats gonna powder you up and send you home with half your leg hair still there. read more

Near perfect threading and upper lip service. Had just one person ahead of me so had to wait for a few minutes. Took off one star for the fact the thread was a tad hard and pinched a bit while she was doing the threading . However that doesn't take away from the end results and spot on pricing! read more

Over the past 4 years, I've visited Roopkala frequently for its eyebrow threading services. I had positive experiences with one of the beauticians and traveled across town for this service. Today, I entered prepared to make my usual request and was told that there is a new policy requiring that only one designated beautician would provide the eyebrow threading services until new employees were hired. Due to prior negative experience with this designated beautician (uneven eyebrows, patches in my eyebrows, distortion of my eyebrow shape), I declined this option and left. A few minutes later, I observed the beautician I frequently requested performing the eyebrow threading on other clients. I was disappointed. When I asked her to explain the policy, she repeated that only the other woman would do the eyebrow threading. She then continued providing the eyebrow threading service to another client. This experience was disheartening. Lying to customers is never acceptable. This was an unpleasant experience and I will never visit again.I would advise others not to visit this establishment. read more

Very good service and the people know what they're doing. Specially Geeta bhen. She's worth it. She does a great job.

I have been going here for the past couple years now and without a doubt I can say they're one of the best in the area. I always get my brows done with Vaishali. She is extremely trained in this field and knows what she's doing. I would highly recommend this place for waxing or eyebrows. Extremely satisfied with Thier services & prices. read more

I've tried many places in Chicago for both eyebrow threading and body waxing and this has become my favorite place! I always use Vaishali and, in the 3 years I've been going here, I've never had a bad experience. Her eyebrow shape is consistent and pretty and her skill with waxing is great. For those of you who get bikini waxing done you know how important it is to have an experienced, skilled and quick person doing the job! They get busy on weekends so try to make an appointment or expect a small wait when you arrive (15-20 min). On weekdays I can usually just walk in. read more

This is hands down the best place to get your eyebrows threaded in Chicago --Asma is great!

Very good service and the people here know what they're doing, lil pricey than others in this area but still worth it!

This is one of my favorite salons. The ladies are great and quick. I can get a full body wax in less than an hour. They are great and affordable. I'll hopefully never have to go anywhere else! read more

I have been going there for few years now. I'm so so satisfied with haircut and eyebrows that I only come here. I wish they had some benefits for regular customers. read more

I have been going to this salon since they opened This salon is very clean, all the girls are super nice!! Love the way the my eyebrows were done!! read more

I'm never coming here again! I was Vishaliya's client for 2+ years and she is great, but she no longer works here. I came today and the chick butchered my eyebrows and I'm getting photographed tomorrow. I walked out; so upset!!!! Like they are crooked; one shorter than the other. How the fuck am I supposed to fix this; other than fill them in with pencil, hoping the hair grows back. read more

Love Maniza!!! Amazing salon with an outstanding staff. 5 star service at an affordable price.

My go-to place for eyebrow/upperlip threading and waxing. The staff are friendly if you are regular & they know you by face since they have a huge traffic of random people walking in day-in & day-out. So don't expect niceties if its your first/one-off time. But their prices are great and threading/waxing services are commendable! The stylist Vaishali is my personal favourite! read more

I used to go to Salon Rupa religiously, but it closed and is now some other place. I was sad because they were great and took their time. I tired a couple of places and settled on here because they get the shape right. Really, in eyebrow threading I care about:: Get the shape right, don't cut my skin, and have a clean salon. This place gets it all right read more

I decided to give Roop Kala a try because I read good things about it here on yelp, I tried a Brazilian wax with Shazia, overall it was good friendly service, the place was clean but one star off because I felt it could have been cleaner. Otherwise overall good place/and affordable pricing and she gets the job done quick! I will be going back. read more

Worse experience ever i went there for full hand and legs waxing for they said they charge "$40"not worth at all giving this much money for this stupid people, they really don't know how to do wax i saw lot of hair left on my legs and hand when she done doing wax and when i ask her to fix that they said they can't do anything cz i have very small hair which is totally lied , not a really good customer service i never recommend anyone here. read more

Best Salon in Devon!! I have been going there for few years and have never been disappointed. Awesome service and took their time. All the ladies there know what they are doing. I usually get facial, waxing and threading done and they do an incredible job. Service is always excellent and the quality of the work outstanding. Dedicated staff and owner who cares about quality and customer service. I highly recommend this place to everybody for threading, waxing, facial and mehndi!!! Totally worth it... read more

I recently tried this place and had an amazing experience. I got waxing and hair treatment done. Very nicely done and super neat and tidy. Ladies working there are very professional. After trying many salons i am very happy to find a good one. read more

my first visit was good. jyoti did my eyebrows well. and they don't charge 1$ extra if you pay by card but when I went there for the next time, they made me wait for 15 minutes then I asked how much more time, the girl said 10-15 minutes more. I was so angry. I said I have been already waiting for 15 minutes. then she said, ok someone will be there shortly. one aunty did my eyebrows. she gave different shape to both eyebrows. I will never go there again. the staff don't care about customers time they think everyone is free and can wait read more