From start to finish great service and beautiful jewelry! Nice people to deal with right in our…read moreneighborhood!

My body oils oxidizes my silver necklace anytime that I wear it. I have had it cleaned many times…read moreat other jewelers and at home. There was always some residue that wouldn't come clean. I explained that to them and they advised me not to worry about the result. They charged me $50 for the cleaning which was higher than the $25 I usually pay but it was worth it. My Tiffany necklace sparkles like new. So much, that I gave it to my daughter so that I won't oxidize it again.

Buyer beware. They'll sell you a product but they "don't buy their own products back". That alone…read moresays so much about the services & company.

This is my first time visiting this Jewelry Store, I've passed it several times and noticed it but…read morenever stopped in. Today I did go to Lyla's to get a diamond set back in to my wedding band. Lyla the owner was very hospitable, accommodating and easy-going. They had nice selection of engagement rings, wedding rings, and anniversary band. I will definitely return and purchase some ice for my honey.

My mom and aunts love coming here for resizing and purchase jewelry from here so I thought I would…read moreget my husbands wedding ring band resized here. The ring fits well now. I didn't give them 5 stars because they don't have the hours posted ANYWHERE. Not yelp, google, instagram, facebook, and the hours listed on the receipt are wrong and outdated. Also, their website never worked for me. They didn't answer when I called to ask about the hours and they didn't reply to my message when THEY texted ME saying the ring was ready. The second star was lost because I felt like they lack attention to detail. My husband's ring was engraved and it wasn't until after we dropped it off that I realized we didn't mention it but since they don't answer or reply back I couldn't communicate the engraving. However, I thought well maybe they will see it when they look at the ring to resize it and give us a call asking if we want to keep the engraving. They didn't call and sure enough when we picked up the ring the engraving was gone. An error on both parties but I think if they are a high quality business who pays attention to small details they could have caught the engraving. They said we can get it engraved again for $50. No thanks. We live in the south suburbs and I only came here because of family recommendations.

best service always I 100% recommend it they always there…read moreto help you and you step into the jewelry and never feel pressure great customer service always.

I was so disappointed in this jeweler. I felt insulted by their comments (in front of the whole…read moreshop) for of trying to ask about restyling or resize my vintage ring. Also, I wanted to change out one small (inexpensive ) stone pendant for another (which I had with me)which the salesperson commented, "that's not going to look good"-did I ask their opinion? It took 3 days & $25- why I let them bully me -I don't know. I was challenged on my requests & made to feel like what I was bothering them. Your store is not that great & your service is selective apparently & unfriendly, I've never encountered such arrogance when you could have had a potential future customer....never again. I went to Layla's on 95th, the next week & spent money & was treated with respect & a positive attitude.

Great customer service! Both my engagement ring and wedding bands were picked here. Every visit has…read morebeen a five star one. I was so indecisive about the wedding band, going there multiple times to try different ones on and spending hours there. Never once did I feel rushed or ignored. They were just as commited in finding me the right fit. Their ring selection is gorgeous. Definitely my go to place when it comes to jewelry.

I was recommended by a relative to visit this store for gold. My siblings and I went there and the…read morepieces were quality and affordable. Abla was our sales consultant and she was very patient knowledgeable, friendly. I definitely would go back and recommend them to everyone I know. I support businesses who have great customer service and pricing for all paygrades of people. Thank you for a great experience!

I won a giveaway from Turmousaya Jewlery in summer of 2023 and I was in Chicago this past summer…read moreand was told I can pick up the prize from the giveaway. I walked into the store and was treated with such kindness! Mahmoud was very kind and very helpful. The necklace I won was very very beautiful and I am genuinely so excited to wear it! Without a doubt I will be recommending this store to everyone in the future. 10/10 recommend.

I have two accounts. I have an account due at beginning of month and one due at end of the month…read more But I always pay for both accounts at the beginning of the month. Apparently my payments were not allocated as should. The Owner was so rude and disrespectful regarding their error. The Son always took my payments over the phone. I have my bank account to prove payments.

Very good customer service but the price evaluations are crazy I brought in a 700 dollar ring with…read morepapers and he offered me 90 dollars once again very nice man but extremely disappointed in the price went 10 mins away and was offered 200

They always have what you ask for…read more Whenever I can make a visit they always have exactly what I ask for with a honest and fair price. Their prices can't be beat! I would recommend this place to anyone looking for a good deal and can find time to get out to them. Their schedule is 8:30-4:00 weekdays.

I'm giving two stars because I am sure they are right for someone. I've been by this place many…read moretimes and had to stop in to check it out. There is a Draped Bust Dollar image on the glass door when you go in. That tiny lobby in the photo is it. There were ASE's and silver bars in sight. Took a minute for someone to ask questions to. Asked if they have a showroom. No. Asked if they go to CSNS. No. Seems like a clearing house. Might be a good place for stackers to sell to, but not a place for collectors. They should take the Draped Bust off the door because you might be able to sell one there but you won't be buying one there.

Great service, selection and value. Fast shipping and very responsive. I would definitely use again.read more

We barely made it in the small opening if the door. We talked through a bullet proof glass. When I…read moreasked the sales person to speak louder he started screaming. I asked why we couldn't come all the way inside and visa response was there are too many people in the store. I don't recommend this place simply because of the rudeness.