Popped in for a simple watch band adjustment. They took care of it immediately and it fits…read moreperfect. They refused any payment. I will be buying my jewelry from these guys in the future.

I saw a slide 14K slide mount on the internet and called James and Williams store to inquire about…read morethe piece. A young girl named Melanie helped me. Their advertisement said it was a 14K yellow-gold bezel. I asked 3 times if it was solid gold or hollow. Melanie said solid. After I received the item I looked for the 14K gold stamp; there was none. After receiving the piece I called Melanie back to again confirm 14K solid yellow gold, she was quite snippy and rude. She reneged stating only the bezel was gold and the cage was not solid gold. Why was it advertised as 14K gold? If the bezel was indeed Stuller I am sure it would have a 14K gold stamp. Not a lot of integrity here! I've worked at a jewelry store. I know what a loop is, most stores have testing equipment to determine gold authenticity. I would never do business here again.

OPJ is top notch in every sense. After scouring the world of Google and social media, I decided on…read moreOak Park Jewelers. I had 2 rings, one opal and one diamond, that I had inherited from my mom. I wanted to give them new life so they were something I could wear everyday. I submitted an information request online for a particular setting and I heard back from Carlee right away and we set up an appointment for the following day. The particular setting I was looking at was out of stock (which she told me in my original email) so she pulled some other setting similar to the one I had liked. One of those setting was also one I looked at online. It looked even better in person. So she ordered it in my size and I gave her the stone for the center. I also had the opal ring that my mom had gotten for her 16th birthday. I didn't want to make it into another ring since an opal is a very delicate stone. We both decided a necklace would be best. I can wear it every day and the opal wouldn't get damaged by the wear and tear it would if it were on my hands. I picked up the necklace 2 weeks later and the ring 4 weeks after ordering it. I could not be happier. They look beautiful. I've since gone back a few times to buy myself some pretty and I've always been treated like family and it's genuine. Carlee and Sam offered me a glass of wine when they heard my dog had recently passed away (and it was my birthday). If you're looking for a place to just browse or get something really special, this is the place to go. I will soon be moving out of the area but will make it a point to stop in whenever I find my self back in the OP area.

Oak Park Jewelers has a Great selection and excellent customer service. I go in for new purchases,…read morerepairs and polishing of metal.

They sold a used laptop for $60. They said it was password…read moreprotected. I forgot to turn it off when I plugged it. It started on bio screen asking for password. When I bought it it showed windows screen. So I thought I could just reinstall windows But I got a hold of a pc repair shop and they said the only way to unlock it was a new motherboard. When I mentioned this to them the manager said she knows that's why we sold it This all happened within 24 hours. Thank you Ez pawn for teaching me a lesson

Don't go here , in bought a laptop here a month ago for $165.00 and now that is ant to sell it back…read morethey offered me only $63and I told the girl they should give a small jar of Vaseline along with there stupid little low offer , such a rip off people , this clearly shows you how they are taking advantage of you as a seller and a buyer. People like this won't last long . I might as well sell it myself than take it here. So now I know they are over selling there products by 100% profit Buyer beware and seller beware ... sell your stuff online and OfferUp and 5Below Sold my laptop 3 minutes after i just added it online for $180 Wow!!!!

Romo's Jewelry was recommended to me by my friend. The couple there were very friendly and helpful…read more I had a few watches and rings that needed repair. One watch was fixed on the spot! The repair on the pocket watches and heirloom rings was done well. I would highly recommend this jeweler!

Alberto is a master at watch repair. I have been a faithful client of his for years and he has…read moreserviced dozens of watches for me. And I have purchased a number of great pieces from him as well. I highly recommend him!

I went in today with my sister n law, & Lucy helped us & was so helpful & patient with us, she took…read moreher time, & made sure we were happy with our items, she was absolutely sweet. We found this location on TikTok we are from Joliet & drove over an hour just to come to this location, & it was definitely worth the traffic thank you Lucy for being so sweet, & super helpful

I went to this place to get a new battery put in my Movado watch. This was the first time my watch…read morehas ever gotten serviced. The lady that helped me told me that the person that would service the watch was not in and would it would take a couple of days. A few days later they call me and tell me that the watch isn't working with the new battery. I thought it was weird that it wasn't working since it was before the battery dies. So I took it to the Swap o Rama flea market and the gentleman there opened the watch and told me that they bent a piece that holds the battery in place. He said instead of removing the piece probably by removing the screws they tried to pry it out and in turn scratching the pieces and bending the piece. So he ended up ordering the replacement parts and fixed it for me. I wouldn't recommend this place. If you do happen to do business here be very careful because if they are doing this type of work, I can imagine where else they're cutting corners or deceiving customers. Whether it's with watches or gold jewelry that they sell or buy. I mean, I got my watch fixed at a flea market for God sakes.

I have a lifetime warranty on an amethyst ring I bought a couple years ago. I took it in for…read morerepairs because one of the diamonds came out and I needed it resized since I lost a lot of weight. I took it to the location at North Riverside mall and got a call few days later saying the middle stone was also cracked and that it had to go to the corporate officw for repair.I found that interesting since I never wore the ring much due work and my weight loss making it not fit. I have been without my ring March 21. It's the first week of May so now I am hopefully getting a call to pick up my ring soon. I was told 6 weeks time and I am going out of town. I would really like to have it back soon!

Victor and Lupe had great customer service and was very knowledgeable when it came to helping me…read moreand my husband with our selections. Lupe's patience with my indecisiveness was exceptional. We told Victor our budget and he led us in the right direction. We ended up with beautiful jewelry.

My partner and I are getting eloped in Vegas later this week, so we were in a time crunch for…read morewedding bands. Luckily, we found this amazing gem of a store in Oak Park. Jose greeted us immediately and helped us find the perfect ring for my fiancée. I described what I wanted for myself, and he said he would be able to customize one of the available bands to what I had in mind. One hour later, I had exactly what I was looking for. He is a fantastic jeweler! The experience was completely relaxed, and he did not try to upsell us. I was pretty nervous about cost since this is all very last-minute, but we actually came out under budget. We are extremely happy with the rings and will confidently recommend EcoKarat and Jose to our friends and family.

These reviews can be difficult, especially when they're critical. My impression is that EcoKarat is…read moreprimarily a jeweler, and I don't know anything about that part of his business. This review is only about watch repair. Further, different people have different ideas about what constitutes watch repair. Personally, I don't consider replacing a watch strap or bracelet, or replacing a battery on a quartz watch to be "repair". Many of the reviews here seem to be about that type of work, but that's not what this is. My watch was losing a minute a day, and I brought it in hoping the cause could be identified and corrected. EcoKarat does not do that kind of work. They send it to someone else to do the work off site. That's not uncommon, but usually a shop will tell you that's what's happening *before* they take on the watch. I didn't find that out until a couple of days later when I called to ask about the status of the work. Now, I could probably stop there. From a certain way of thinking, this isn't really a review of EcoKarat, but a review of the shop he sent the watch to. But it was EcoKarat that told me they would do the work. And it was EcoKarat that told me they needed to hold onto the watch for a few more days to make sure it was "running perfectly". His words, "perfectly". And it was also EcoKarat that told me the watch was ready. Unfortunately, when I picked it up and brought the watch home is was no longer 60 seconds slow, but about 50 seconds fast. The TLDR at this point is as far as functionality goes, for several reasons I wouldn't recommend taking your watch there. But if you're looking for a little more detail, or maybe you've bought a mechanical watch and you're wondering how to tell who to trust, let's go over some of the red flags I should have noticed while this was going on. 1. Ask if the work is done in house. If they send it to a 3rd party, you're probably paying extra for the process (the middleman). What's more, if anything unexpected comes up, they only know what the 3rd party told them. They won't be able to answer any questions the way the person who did the actual work could. You're also usually taking on a day each way sending the watch to the 3rd party. 2. Magnets are bad for mechanical watches, and we live in a world of magnets. Your computer, phone, microwave, even parts of your car...lots of magnets! If your watch is close to a magnet frequently or for extended periods of time, it can become magnetized and run slow or fast, or even fast one minute and slow the next. Luckily, demagnetizing a watch is simple and easy if you have a demagnetizer. The process takes about 5 minutes, so if someone tells you they need a few days, something's not right. Either the problem is not magnetization, in which case you want to start asking how much the work is going to cost, or someone in the process doesn't know what they're doing. 3. Mechanical watches have a "movement" which is basically the motor of the watch, and it winds from the movement of your arm. Mid-level watches ($1,000-$3,000) promise somewhere between +/- 5 to 15 seconds per day for their movement. Nothing you can wear on your wrist keeps perfect time. Even quartz watches lose or gain a little time. So, if someone tells you your watch is running perfectly, you might want to ask them to explain what "perfectly" means. On the other hand, if someone tells you your watch is performing within its capabilities, but it's well outside the stated accuracy range of the movement, you might want to take your business somewhere else. 4. Checking how a watch is running is typically done with something called a time grapher. You clamp the watch down on a sensor pad and it "listens" to the watch like a stethoscope listens to your heart. Almost immediately a panel tells you how fast or slow the watch is running, the "rate", the "amplitude" (degrees of rotation of the balance wheel), and something called the "Beat Error", which is often described as the difference between the "tick" and the "tock". Getting a reading is almost instant, and time graphs aren't expensive. Watch repairers have them so they aren't just letting the watch go ticking away and comparing it every few hours to another timekeeper like the one on your phone. That takes a lot of time. So, if someone is telling you they need more time to make sure the watch is functioning right, either they are very busy, or possibly they just don't have the tools you'd expect them to have. To be fair, it could be that the watch repairer is "Adjusting" your watch. That can take some time, and you can Google that to understand what a tedious process it is. But even so, they should be explaining that to you if you just thought it was getting demagnetized, and that's definitely not what happened with my watch. Thanks for taking the time to read this. Automatic watches can be fun, but they need some love. Hopefully this can help you identify people you can trust.

This store has been chosen to be on the Illinois tourism list to visit in the city or state.read more

I love this hidden gem. Fred is the best at custom jewelry design and created magic with an…read moreemerald my mom left me after she passed away. I'm so thankful I found accents by Fred. His wife is also unbelievably talented with all of the handmade cards and accessories. I can't wait until this Covid-19 pandemic is over so I can just give Fred a hug for keeping my mom close to my heart with the custom necklace. Such a special place.

I had an excellent experience buying a Victorian bracelet online from this shop. The shop owner…read moreis clearly experienced and knowledgeable about antique jewelry, has fair prices, and is ethical in her business practices. My article was sent insured and nicely protected and packaged. You can buy with confidence from The Gold Hatpin.

My now financee & I went here because we wanted a vintage engagement ring. we made an appointment…read morewith Diane (not necessary but seemed a good idea during COVID), and we were not disappointed. Diane had us come into her booth (the shop is a smaller space inside a larger antique mall) and and briefly remove our masks for the camera (this is a jewelry shop, after all). In COVID times, precautions were in place, followed & reasonable (Masks, plastic screens at counter). Diane was very polite, professional & helpful. We did go to a few other jewelry stores in the western suburbs, all pretty standard. They all had a few vintage rings, but nowhere near the selection of The Gold Hatpin. We had plenty to look at and Diane was great at listening & educating us. This was helpful because my fiancee & I *thought* we knew what we wanted but there were a couple factors we hadn't considered & her input was very helpful. Along those same lines, she was not pushy in the least. Many other "basic" jewelry stores wanted to source rings from other places, construct a "vintage looking" ring, etc & we got the feeling that we were dealing with a used car salesman at times. Diane was none of that & truly a pleasure to work with. We can't recommend Diane and The Gold Hatpin enough.

Every visit to Oak Park means a trip to The Careful Peach. The store offers French wine while…read moreshopping their amazing collection. The staff is outstanding!!

This store never feels welcoming. The staff actively ignores some customers. I have decided to…read morenever shop there again.