I have seen Dr Colborn a couple of times, with acceptable results, over the past few years…read more However, my most recent visit may be my last. I arrived 10 min early for my appointment with all paperwork complete. Over 45 minutes later I was still waiting and no one had said anything about the long delay. So, I left. Later that day they called and offered me an appointment the following day. That appointment was rushed and the doctor only talked about my cataract and did not go over any other eye issues such as my glaucoma numbers. When checking out I had to argue with the receptionist to get her to look on the chart and tell me my glaucoma pressure numbers. She just kept saying over and over that if the doctor didn't say anything then it was "ok". How do I know that the doctor didn't forget to tell me. She was in such a rush. Glaucoma runs in my family and I need to track my numbers. I have a few other eye issues I will not get into here. You get the picture. The staff must enjoy it there, they seemed to be having a great time joking and laughing with each other. Too bad they get interrupted by customers.

Another great visit with my favorite health professionals! I have to thank the entire team from Dr…read more Colborn to Suzy to Nyia. They were short staffed and had multiple issues to handle today, yet still got me in and out in record time so I could return to work. Thank you, ladies- you're the best!

Dr. Byrd is so aware of everything eyecare. When a sudden rash of floaters in my eyes signaled…read moretrouble, I was seen in no time and immediately referred to an ophthalmic surgeon. The quick response allowed me to have laser surgery and avoid more complicated full surgery for my retinal tears. But imagine my surprise when I realized that My Eyes' office has more up-to-date retina eye scanning equipment than the surgeon's office! Dr. Byrd really sees to it that the care they provide is the best it can be.

Laura Smith is personable and thorough. The staff is professional, friendly, knowledgeable and…read morewelcoming. The place makes you feel like family and FAMILY TAKES CARE OF FAMILY. I trust my EYE HEALTH with Dr. Smith and her staff.

My best experience with an eye physician. Caring, thorough and explained everything. He made sure…read moreI understood the test results and prescribed what I needed. Fantastic experience.​

** Read fully to see how they tried to hide their failures** At first it seemed like a great place…read morewith a great selection of glasses UNTIL I got my glasses and they were terribly off. Eventually it turned into me getting migraines. After returning to their store a few times trying to troubleshoot my issue of feeling like I was crossed eyed when wearing my glasses that were $316 WITH insurance they made me an appointment. At appointment time I was told that I have to pay even more to have it corrected. I will be disputing this with my card and insurance because I refuse to spend even more money when they obviously entered something incorrect pertaining to my astigmatism. I should have never left Carolina Family Vision since I've never had an issue with my prescription from them. Edited to add: I just thought I should fill everyone in. Two months ago they did replace my lenses without a recheck so they actually confirmed that they DON'T have good customer care. It also shows that you don't have good communication in your office since you wouldn't have said that had you known you all have already failed. Shame on you for trying to hide your failures.

Front desk staff and opticians are incompetent. They bragged about how they carefully inspect…read moreeyeglasses before dispensing to patient. Despite me providing my Silhouette frame and pattern, my glasses came back with wrong pattern, TWICE! Front staff acted like they were doing me a favor by not charging a fee for a referral to ophthalmologist for Lasik. Two things. If a professional tells me they're not charging me for something that's a common practice like referrals, are there hidden charges for services they aren't telling me about? Second, why do i need to provide my medical insurance? I was told in case I come in with a medical emergency and too upset to provide medical ins info, my card would be on file. If I had a severe eye injury and I was that distraught, I'd go to the ED, not their office. Definitely not returning.

Always professional service. Front reception staff as well as professional staff very friendly and…read morewelcoming.

A friend recommended Dr. Adam Bryan to me and I am glad he did…read more Dr. Bryan is thorough, patient, and friendly - and best of all, he took time with my appointment. He has a perfectly reasonable, logical explanation for whatever ails you, and he does whatever he can to explain it to you. He also uses technology that - prior to visiting his office - I hadn't seen in other optometrists' offices, like the camera that takes a big, clear photo of the inside of your eye to check for any horrifying abnormalities and to compare the overall state of their health year after year. The rest of the staff was really helpful. An employee that was awesome helped me pick frames and I personally didn't feel any pressure to buy, just helpful suggestions about the shape and color of the frames. There is a reason Carolina Family Vision was voted "Best Eye Doctor" in Holly Springs this year.

I have been coming here for my son for almost 4yrs and it has always been a good experience. The…read morefront desk girls know who we are, great us with so much love and really seem to care about their patients. The doctors are very kind, and have always steered us in the right direction for my son's eye care. They might be a little more pricey than other places, but I feel with the customer service and the experience we have had there makes it worth it!

Loved the staff they were super helpful, super knowledgeable. They walked me through it…read morestep-by-step making sure I had the best things for me. They are also really great with kids which is a big plus. We will definitely make this our go to eye doctor.

This is the most horrific eye center I've ever been to. My lens aren't a year old and the…read moreprotective coating has started to peel off. Took them back the first week of March got them back April 9. The lens are a far cheaper quality of material than i originally had. You can see the Rx numbers in the lenses. Never, never ever go there. Had i checked their ratings first i would not have gone

Wonderful experience. Staff was friendly and helpful. Dr. Wacker is a gem. He really explains…read moreeverything and wants to make sure all your questions are answered. Highly recommend this practice.

Made an appointment a month in advance. As a new patient I made sure to verify that they took my…read moreinsurance. The receptionist ensured they did when I made my appointment. When I showed up on the day of my appointment the receptionist was very rude and told me they don't actually take my insurance and my appointment was canceled. No call or anything.

Went to see Amy at Myeyedr and she was so so helpful one of my dementia ladies that I take care of…read morebroke her eyeglasses and Amy had them fixed for me! I was so blessed!!!! Thank you from the bottom of my heart Annie

Dr. Cox was recommended to me so when my appointment was scheduled a month out I assumed it was…read morebecause she was in demand. When I showed up (10 min. early) I was told I was put in a hold group and would have to reschedule because I had not confirmed my appointment. I did not get a text to confirm. The impersonal clerk said I should have called them. How would I have known to do that! I should have asked why she didn't call me! She said she could give me another appointment a month away. There was another clerk there who was doing nothing. How about giving her the job to call people who haven't (can't) confirmed. I don't know if this is Dr. Cox's policy or if she even knows what her office staff is doing, but I hope this complaint reaches her. They could have called me but instead Dr. Cox lost a patient. I'll find a practice where the staff treats me better.