Dr, Sykes and the eye tech. were great...5 stars for them.
Please go see them without hesitation.
However, the frame and eyeglass dept., I am sad to say, are worse then car salesmen!
They looked up my insurance and told me that new lenses in the old frame would be ~220$ and that new frames, from the "budget rack", and lenses without using insurance would be ~ 240$ so I might as well pay cash.
I questioned them on this and once again they looked at a screen and told me the figures are correct.
Amazingly, I started talking with the glasses tech and told her I had always heard that in office glasses sales were highly inflated which she denied and stated they are part of a chain so prices are comparable.
***
I went to another store and as I expected, with my insurance, I got new titanium frames and new lenses for no copay. I only paid 35$ for non glare coating.
Next day I called to ask the manager about the issue and had to leave a msg outlining the issue.
No call back.
No surprise
Great eye Dr.
Horrible glasses dept. read more