I am very upset I went to Yelp after my experience with this thief of a dentist. I knew I needed…read moresome extensive work so went to her because she was in my network and I needed a primary dentist in network to make referrals to specialists in network. When I went to her she told me she would be able to do work that non of the the dental professionals I saw said were possible. When I started to question her, she immediately said they were wrong and even the cleaning that my regular dentist did was poor and she had to redo it. Meanwhile the cleaning was done less than a month ago. After her convincing me to see her 3 days in a row and billing me 2k, she sent me to a periodontist at her Midland Park office. The Perio looked at me for less than 1 minute and said what she was trying to do was impossible. When I told him how much money I paid for what she did, he even said I should be looking for a refund. When I went the following day to her office, I waited in the lobby for 40 minutes while she was with a patient. All I wanted to do was discuss why she did what she did. Why she billed me what she did. Instead of speaking to me she called the cops and had me removed. I never talked to her let alone raised my voice to her. In addition she convinced me to take out a supplemental insurance. Her front desk employee was not there the first two days I was there. When she ran my CC I asked about what insurance covered and what the supplemental insurance was going to cover, she said nothing. I don't know why you purchased the secondary insurance. She is unprofessional, condescending and in my opinion only looking to take as much money from you as she can. Both offices are a disaster with equipment and loose papers and files everywhere. No one should ever see her. I don't know how the dental board allows her to practice as all the complaints on this sight are all the same.

She is not a dentist, she is a monster. She charged me for a service I didn't ask for. She didn't…read moreeven discuss what she would do beforehand. The bill was $675!! I would rate her 0 if I could.

For the people who have Medicare with a supplement, you will have to pay full amount of your…read moreprocedure. They are not in network. I found out after my first procedure. If they would have told me in the first place, I could have found someone else that's in the network.

I had a medical emergency and the staff was excellent in response to the care needed. All around…read moreexperience was wonderful from assessment to follow up.

I am truly shocked at the quality of care here. Painless, caring, informative, and patient.read more

They scammed my 86 year old grandparent , came home in tears . I repeat do not go here!!!!!!…read more Charge 50 dollars to explain " oral hygiene instructions " .... Who the hell charges 50 dollars for instructions.... Is she a therapist ? READ REVIEWS PEOPLE !!! THIS IS A SCAM DOCTOR ONLY AFTER MONEY !!!!! CALLING THE BOARD ON THIS PLACE . I'm noticing a pattern . Did unnecessary work that wasn't explained , didn't file the co pay . If this is a theme at this place , why is it still open ? Why is this crook getting paid or have a license? If negative stats was an option I wouldn't even give to them

I had a very disturbing experience at The Smile Spa of North Jersey LLC with Dr. Debra Rosenblatt…read more I was referred only for gum treatment. However, I was charged $680 for teeth whitening, which was not clearly explained or requested as my primary concern. Later, a root canal was performed, but another dental clinic confirmed through X-rays that the work was incomplete and improperly done. Unfortunately, my tooth had to be extracted as a result. Additionally, multiple insurance claims were submitted under Dr. Peter Tsambazis, a dentist I never personally met. Payments were requested using printed "co-pay" amounts before full explanations were given. My insurance later denied several of these claims due to billing issues. This experience caused me permanent tooth loss, financial burden, and severe stress. I strongly recommend extreme caution.

I am not the easiest patient. I have been to a lot of dentists and have been less than satisfied…read more I've had dentists push extra unnecessary dental work. I think I have a high threshold for pain, but have had experiences where the hygienist is hurting me and had no regard for my feelings. I've had work done that I was not happy with. I've had experiences with dentists where they cancel on you short notice, but charge you when you cancel an un-confirmed appointment. I've had experiences with misrepresentation on the billing and more. I haven't had any of these bad experiences at Hawthorne Dental Associates and I've been going here for several years now. Dr. Rosenson and the staff are easily the best dentist office that I've dealt with. They are always very professional, accommodating and courteous. I appreciate that they always do their best to schedule me as soon as possible. The x-rays and cleanings are always quick and painless. I especially appreciate the thoroughness and gentleness. Dr. Rosenson has always been very personable and provides good dental advice. I have not been disappointed with any of the work I have had done. I will continue to be a patient at Hawthorne Dental Associates and recommend them to anybody who is looking for a dentist in the area.

I had a highly disappointing experience at this office and will not be returning. I explicitly told…read morethe hygienist that I only wanted a basic teeth cleaning. Instead, the cleaning itself felt completely rushed, skipped essential steps like flossing, and I was never once offered a rinse. To make matters worse, the dentist came in for literally two seconds just to look in my mouth, and I was hit with a $225 bill. On top of the sub-par clinical care, the front office staff was incredibly rude and unprofessional. It feels like this practice prioritizes rushing through patients and maximizing bills rather than delivering quality, thorough patient care. Save your time and money and find an office that actually cares about doing quality work.

Amazing facility. Went in for a consultation with the notion of there being a consultation fee…read more When the doctor found out I could not have the procedure done that I intended to have, they waived the fee - which was so kind. Will definitely come back here for regular dental work, exams, etc. The facility and staff were excellent!

Had dental implants done here that cost $60,000USD+ between 2021-2022 front pair chipped recently…read moreand Dr. Samani claims they gonna cost $2000 to get new ones made and blamed me for breaking them. Aside from the implant issue the dental hygienist Nancy would repeatedly call me the wrong name for years despite my repeated attempts to NORMALLY and politely ask her not to (unfortunately I used to have an unusual foreign name prior to my gender transition) and when I attempted to address the issue with Dr. Samani he suggested I find another dentist. Staff are unprofessional and unfriendly. Do not go here. It's like they need to be trained even just to not give their clients nicknames.

I saw Dr. Joshua Austein for a ZOOM session to whiten my teeth. All I can say is, WOW! The results…read morewere amazing and beyond all my expectations. While my teeth are naturally super sensitive Dr. Austein and his staff made me feel extremely comfortable and were very attentive to me during the session. His staff was extremely professional and bedside manner is A+ professional. I hope my teeth are this white forever and when they start to fade I'll be back for another session.

Been a patient here for years and they are the best. Dr. Austein is pleasure to work with, he's…read morevery thorough, knowledgeable, and patient. I generally have horrible fear and anxiety about anything dental (due to some childhood trauma from a different practice in the area) but everyone at West Ridgewood Dental is super accommodating, non-judgmental, and does everything to make sure I'm as comfortable as possible. Can't recommend this office highly enough!

Dr. Balantine was the best Dentist I have worked with yet! She is sweet, gentle, and makes you feel…read morecomfortable throughout the entire experience. The supporting staff are lovely as well. Very impressed with this place!

I have feared the dentist my entire life, so naturally I let my issues go way too far before doing…read moreanything about them. Every single person in this office put me at ease and made me feel sooooo relaxed and comfortable. I feel more confident about my smile and actually am looking forward to my future appointments. Thank you Smiles by Bergen!!!!

This is honestly the best dentist I have ever been to. I am someone that suffers from an extreme…read morephobia of dentists and in need of some extensive work and I can now say I feel comfortable and confident making appointments and having procedures done here. They actually talk to you like a human and explain everything they're going to do instead of just shoving needles and tools in your mouth. There is no pressure to pay extreme amounts of money right away and the office is beautiful. The biggest plus is the oral sedation, it is the best thing offered here to make my procedures comfortable and endurable. Everyone here is extremely nice, funny, and accommodating.

If you are looking for a WOW experience this is the office for you. What a well run office…read more Customer service seems to be the top priority