Dylan's collision did great for our 2019 Lexus GX 460. Painted our fascia plastic grill. Looks…read moregreat. Thank you. I will be back with all my misfortunes to our vehicles.

I had to bring a truck in after I tore a small hole into a door. Dylan and team gave me an estimate…read morethat was about half another company's estimate. They said it would take 3 days and it took three days. They also came in about $200 below the estimate, which was highly welcome. I hope I never have need of another collision shop again, but if I do I know where I am going.

While I understand that delays in vehicle repairs and the need for follow-up service are sometimes…read moreunavoidable, my overall experience with Gerber was ultimately disappointing due to the handling of the situation by the General Manager, Shirita. After multiple delays and an initial pickup where the check engine light promptly returned--requiring me to bring the car back--I was met with a lack of professionalism when I expressed concerns about both the delays and the fact that the vehicle was returned without the turbo reinstalled. These are valid safety and performance issues, yet Shirita was dismissive, confrontational, and unwilling to engage in a constructive conversation. When I requested contact information for her superior to escalate the matter, I was told to "find it myself on the website." For the record, Will--if this review finds you--your contact information was not, in fact, on the website. Customer service should be about more than just fixing the vehicle--it should also include respectful and responsive communication. Unfortunately, that was not my experience here.

My Wife took her 2021 Hyundai Palisade to this location after hitting a Deer on the right front…read more After nine weeks and one day we got it back. The next morning on the way to work the Palisade alerted a "Overheat" indication. The radiator support bracket was replaced, so most likely they took the radiator out to replace the bracket. They forgot to replenish the coolant. They said " It's ready to go" After nine weeks, you would think this vehicle would be "Perfect". Nope! The worst part was the Palisade went to LaFontaine Hyundai in Livonia to have the front harness replaced and the coolant system could have been properly serviced. If you decide to use this place that has way to much work in my opinion, be sure to inspect your vehicle. Glen D. Lorah

I will be recommending Ross-Beakes Collison to everyone and anyone! I hope to never need them…read moreagain, but if I did, I wouldn't hesitate to contact them. Their communication was fantastic, their time and cost estimates were correct, and the work they did was absolutely phenomenal! Not only did they beautifully repair the damage to my vehicle's rear end, but they washed and cleaned my car and it smelled and looked brand-new! I'm blown away by the entire excellent experience I had with Ross-Beakes! Everyone I spoke to when I was there was friendly, knowledgeable, and extremely kind. Thank you Ross-Beakes!!

Great place! Stopped by for an estimate, staff were all friendly and helpful. Got a good price…read morefor the repair. Was able to schedule the service the next day, car looks like new, and final price was only 2/3 of the estimate!

This place is awesome. Support local? Yes. Great quality work? Absolutely. Blindingly fast…read moreturnaround? Yes. Lowest price around? Almost certainly. Moe is affable, smart and pragmatic. I almost didn't want to share my review so I could have them all to myself. 5 stars, all day. The old saying is wrong. You can have it done right, quickly, AND inexpensively. Thanks, guys!

Service excellence in every category. I really felt taken care of, and that my safety was the first…read morepriority in the work collision work being done. The loaner provided was also very nice, and super convenient. Will comfortably recommend to family and friends alike. Top notch.

Jeff is a true master of his craft and is deeply committed to the service he provides. A++read more

After popping the hood on my 74 Lincoln mark IV today, I must say, Jeff Hawkins is the man!…read more I'm giving you guys the green light on buying the classic car you secretly want, but are holding out due to the condition. This man will hook you up. He understands and specializes in classic car restoration. Going over my receipt now, I see he gave me all the parts at his cost. He only charged for labor!! After going over what we needed he gave me great advice on insurance companies special for classics and for the parts he wasn't working on (transmission). He told me about a place and explained why they were the best (but we will save that for a different review). He really wants to help you with your car. He doesn't try to outsmart you or condescend like the typical "I have something to prove" guy. Don't waste your time taking your summer ride to a different place. This is your guy. Better price than places around the area and unbeatable service and knowledge. I look forward to updating and documenting my experiences here while we work on my car. I can tell that this is going to be a fun and stress free summer.

Caliber repaired our F150 after a hit and run accident. Our front driver side corner was MESSED…read moreUP. Caliber fixed it; made it look great. There was one follow up I asked for revisiting and Caliber took care of it. Bill the Regional Manager and Cyrrah the new Local Manager were very professional! Thank you THANK YOU!! They did us RIGHT!! 5 STARS!!

Very nice person at front desk and James. He went above and beyond for us. Our car was finished on…read moreour daughter's wedding day and he stayed late for us to get our car and trade in our rental. It would have cost us a lot of money if we had to keep the rental car over the weekend. He is very nice and explained things to me very well not to mention he's an awesome person! Thank you very much and we will be back if we need it!!!

Needed to get some small dents removed and have some rust repair/prevention work done, would be…read morepaying out of pocket. Superior's estimate came in well below that of a chain place, and they were able to get me in right away. The car came back on time and looking great. Then, the day after we picked it up, somebody rear-ended my wife while she was driving to work. I didn't hesitate to return it to Superior. Once again, the job was completed on time, and very satisfactorily. A body shop is not a place you want to visit regularly, but if the need arises, I will certainly come back here.

I brought our car here to address some rust we found. The got us in right away and gave us a…read morequote. The car was ready earlier than expected and the cost was exactly what was quoted to us. The staff is also really friendly and accommodating. While I hope I won't need body repair anytime soon, I plan to come back here if I do.