Since the new owner has taken over 2 years ago its gone down hill . Shouldn't even be named fit for…read morea queen anymore. The new owner doesn't even know how to run a consignment store. You never know when it will be open since she just works when she wants to. Expects people to shop with the lights off because she doesn't want to pay the power bill. Took a great business and it's name and ruined it. She will preach to you about how well her 3 stores are doing and how she is southern oregons first plus size model. Tries to hard to sell herself to her customers all of her grand plans. Maybe focus on 1 store so you don't have 3 that are failures.

For the ladies who post these negative reviews about the new owner and her daughter. You ladies…read morehave no idea what this team does to go out of their way to keep that store open. 1) The owners daughter is a SENIOR in high school & happens to play a varsity sport - so as being a mother you'd expect her to go show support for her kid, and for you mothers bashing her that is simply pitiful. If her kid didn't have a sport you'd know full well she'd be at that shop, but by all means if you want the store open why not apply for a job there ? 2) Those of you who complain that she had no checks, I was in there a time and there was 5-6 consignors all getting checks and one of those ladies happened to get the last check, as you know checks can take up to 3 weeks to order depending on the bank - so it's NOT her fault and shame on you for bashing her for something out of her control. 3) Those of you saying the "prices" are too high, the make offer/bundle buy is the nicest thing on this planet. It was my birthday & I went in there just to look and no intention of buying, the owner with her daughter had told me happy birthday, given me 3 bags of clothing and a nice new purse for my birthday. If you were a little nicer to them they probably would kill you with kindness- They have a free Rack of clothing that is constantly giving to EVERYONE. 4) Those of you who complain about how the store is RUN, it's not their fault that they had to learn from scratch how to run it. I give a thumbs up to the daughter who took time/effort to try and learn the POS system; elucidate those who worked there to use it. To top it all off, I was in there one time when this lady flat came in was so Rude to the owners daughter and made her cry afterwards because she was like some of you. If some of you ladies are truly negative towards the store then maybe the store will be better off if you never step foot in it again.

These guys are great! They have a nice selection, fair prices and a courteous, helpful staff. I…read morerecommend this store as well as their parent location at 6th and J. It is a true charity to help support the Mission. The last, old review is very biased and outdated. You will like the two stores. Check them out.

Yet another ungracious, ill-mannered group who just don't grasp a good percentage of donated item…read moreare of nice quality, especially clothing. Most people realize some things are unworthy of donating, and throw them away. The people here give stern warnings of acceptable and unacceptable items. Never again.

Here at this store they have the worst customer service…read more Even the manager made a face and rolled her eyes when I asked to try a blouse that was on the wall. I never liked shopping here, but during Covid they had great bargains. I returned and in the last 5 months purchase maybe $600 + dollars. Today, I came in again and the same service feels like a morgue when you come inside. No.enthusiasm whatsoever. What I bought is a tee shirt that cost $69 not inexpensive, but if their customer service was better I would probably feel good that I bought it. I 'm actually disgusted with this store and won't be coming back I will go else where. I believe they should go to a customer service class. They dont have a clue. Tara today Friday and her coworker need a talking to. There is one associate that makes it a wonderful experience remembers your name and what you've purchase, but at this moment can't recall her name. She is petite and blonde shprt hair and I thought at one time she eas the manager, but I was rudely corrected by the real manager that this lady was off the last week I was there and she IS NOT THE MANAGER. EXCUSE ME.

I am disappointed to read the negative comments about the Chico's in Medford. I have been a…read moreregular customer in this store since we moved to Southern Oregon 16 years ago. Cindy is an amazing manager and has trained the current staff well. I am greeted by name when I enter the store and have found the assistants very knowledgeable as well. They are very helpful to order an item if they don't have it in my size. I'm delighted that Soma is now in the store, too. Even my husband loves this store!

I went here EXTREMELY DISAPPOINTED In the lack of brains…read morein this store. , I went shopping one day and a box smashed on my head the workers there only asked three times if I was okay after answering and saying NO IM NOT, the worker just walked off and never came back, filed a complaint of course nothing happened nothing changed this store use too be much more and comfortable too go to the management is completely rude I called a few times and got hung up on I DO NOT SHOP AT THE 6TH STREET LOCATION ANYMORE :(

Lazy, unhelpful and incompetent. Best words to describe this store and its employees…read more Been there several times looking for a bulk of an item not found on their online store. Tired of driving down there so I called for two days trying to get some assistance in their inventory. Not one employee was willing to help. In fact, one gal said, "I dont know". Ummmm.... walk down the aisle and check? Any on the shelf? Every employee (talked to 5 from both stores) acted like I was bothering them and how dare I call and ask if they have glassware in stock.

This antique store is not to be missed!!! They carry such high quality, unique, beautiful pieces…read morethat it's hard to leave with just one thing. Prices are fair, service is great and I can't wait to go back. Thank you Karen and Jeff! I see why you've been in business 20 years.

I'm going to start out by saying the couple greeted us as soon as we walked through the door. Their…read moreselection and variety was fabulous. Very nicely put together and clean. And their prices range from reasonable to a little more than I would have expected. But that happens with antiques. They were friendly enough while we were there. . But then we found out two days later, that apparently we weren't the type of customers that they wanted in their store. They completely judged Us by our appearance, and told our friend that we were not welcome to come back and that they had debated on calling the police on us while we were there. This really took me by surprise since I thought we were pleasant and respectful. I was very careful about how I touched anything, and I even left my umbrella by the door. I'm not really sure what brought this on other than just judging a book by its cover. I will probably not return to that store. Even though there were a few items I was very interested in. So as much as I would love to give them a four or better, star rating, because of their behind our backs attitude I'm only giving them a two.

This is a beautiful shop and always full of high-quality items from clothing to the perfect…read moreaccessories. The staff are always friendly and eager to help. They have an amazing selection of scarves in all fabrics and styles. Items are all quality and very reasonably priced.

Curated clothes with a relaxed, sophisticated aesthetic. Lovely accessories. Friendly, kind,…read morehelpful staff member handling the store on this busy Saturday. I had a hard time narrowing down my choices. It will be in my list to visit whenever I'm in town!

To respond to what you said regarding my previous review: To…read moresay I'm appalled by such a response is an understatement, and a testament to your true character and integrity of your business. You not only confirmed my original impression of La Strada, but actually lowered it and I will make sure to share your response with my friends. And from one small business owner to another, I would suggest training your employees not to talk shit about customers when other patrons are within earshot. Also, don't push your "sale" merchandise on someone just so you can clear out your inventory...it makes you look desperate and unprofessional. ******************** And since you decided to DELETE your original response I decided to post it.

Best selection of high end, quality, men's ware in southern Oregon. I really appreciate the…read moreattention to detail and the customer service experience is second to none. They have a excellent, large, selection of top shelf women's apparel as well so it makes it easy for my wife and I to shop together.

It's really great that Lane Bryant has come back to Rogue Valley Mall. They've been here a bit over…read morea year now and I don't have to order online anymore. My favorite salesperson is Emily. She is amazing. The entire staff is friendly and so helpful, but I look for Emily. I like that Lane Bryant has current fashion and business attire too. The undergarments are very comfortable and hold up extremely well. I can find jeans here that fit my curves and don't make me feel like I have to be subconscious of too tight in the thigh or hips- they have so many different styles so each client can get just what they want. I highly recommend this store to anyone who has a bit more curves or not a size zero- lol

I have been warned by multiple people that the service in the Medford Lane Bryant was horrific but…read moreI didn't listen. Went in tonight and no one greeted nor even acknowledged my existence. Then when we went to pay Emily harassed us, talked down to us and was beyond rude!! I'm aware plus size shopping is very limited in the valley but to top it off with mean employees just makes the whole experience even worse.