Looked at a vehicle listed as one owner non smoker literally smelled like an ash tray ashes on the…read moredash, floor, etc took it on a drive and my passenger was looking for maintenance records, window sticker, service manual, stuff you want to see with a one owner used car, the owners newports were in the center console Looked at another vehicle, Was told it needed fuel pump but ran and drove, made no sense, took it on a drive, transmission was not shifting unless you lift your foot when i got back it was stuck in third and i was told i was being too hard on it and that was the fuel pump and why the car was at a reduced price. I just got back in my aunts car and drove off.

Promised a car to me and even lowered the price ran my credit and offered me a test drive. When I…read morearrived to test drive the car I was told the car had been suddenly sold even though it had been there for 6mo the owner then tried to sell me 2 higher priced cars that were absolutely not in good condition I do not recommend going here at all unless you want to be lied to and screwed over!!!

Attention Ct. DMV Dealers Division…read more Torrington residents: You can do better. Don't fall for the $997.00 fee they charge for DOC fee. Refuse the added $399.00 b.s. by an added safety light on each vehicle. Check it out, I found no posted information on the windows of the cars in the lot. I assumed it was Federal law to post warranty and information on the windows. Something isn't right here. I personally don't believe all the 100% 5 star reviews on their website. Google them. Do your research. You can do better.

Just purchased a 2024 F150 power boost from did an awesome job. Best salesman I ever had not…read moreonly got me the truck within an hour registered insured and on the road to the same issues within 48 truck to be very good at customer satisfaction thank you so much

Holy Smokes, these guys are great! Really. They come highly recommended and deservedly so. A good…read morefriend put me on to them when I had a long scratch on the passenger side of my car. Gerry took a look at it, pronounced it not a big deal and said he could easily fix it. I made an appointment and showed up first thing in the morning. When Ed (Gerry's brother) arrived, he examined it and told me he could fix it in five minutes. I think it took him three. And he did a beautiful job - scratch disappeared, looks like new again. The price? Well, I think it comes out to a lunch for Ed. Now, ours was really a minor job, but the professionalism of Gerry and Ed was so evident. They know their stuff and they are friendly and efficient in their work. If we needed serious body repair we would come here, and we would recommend them over anyone else we know of in this area. It's fun to write about good folks doing good work - thanks, fellas.

I shopped around to a few places before I stumbled upon this one, and how lucky I did! Gerry was…read morevery patient with me when he looked over my car and explained my options. He really worked with me to fit the repair into my budget and I could NOT be more pleased with the results! Not only did they do a beautiful job painting my car, fixing a fender and cutting out and replacing a piece of my rear fender that was rusting, but they also fixed my headlights that had become foggy over time. I didn't even ask for that! They just cared enough to make the repair so I'd be safer out on the road. I'm VERY pleased with their work and DEFINITELY recommend them. Thanks, Gerry!

I would strongly advise you to consider other options before buying a vehicle at Berkshire. I was…read moreone of the people that bought a car from them and within the month I noticed issues. Brought the vehicle back, they inspected it and promised there were no issues. I couldn't drive for over 20 mins before the same issues would happen again. I thought it might not be that serious since they gave me the ok. A couple months later I wanted to be sure and brought it to another dealership. They reported that the fixes would be nearly the cost of what I originally paid for the car, one of those being a transmission replacement. Again, I ask you to be careful and if you must buy from them, make sure you thoroughly inspect the vehicle you are spending on. Don't make my mistake.

Berkshire Automotive installed dash cameras on two vehicles and a remote starter on one. They did…read morean excellent install on all and costs were very reasonable. Would highly recommend. Refreshing to find service provider that does exactly what they say they will do, when they will do it, and for what they say it will cost

Center Subaru is now Gengras Subaru. We have bought a Subaru here and it is where we bring our car…read morefor service. Today was just an oil change and tire rotation. I prefer to make an appointment ahead of time rather than using the quick lube drop in. Liza has been our go to service advisor for years. She is a true professional and a nice as can be! The walk around video that the technician send to my phone explaining the safety inspection is a very nice touch. Gengras added a car wash so it is nice to get a clean car back. The waiting room and show room were just redone and are nice and clean. Great dealership. We are looking forward to buying a new car next spring from them.

Can you imagine going for an oil change and they forget to put the oil cap back on after?? Careless…read moremistake and it seemed as though they could care less. Based off of their mistake- Oil got everywhere in the front of my car/ on the engine and they still made me pay for it after. It's actually comical they offered a free oil change for the next time, I will never be coming back?? You let me drive away with my "car in perfect condition" the first time and actually made me breathe in burning oil fumes for a day. You've lost my trust and ruined my car the way it was! Who's to say this won't cause more issues down the line. Don't EVER go to this place, if they can't do a simple oil change I can't imagine what else they are messing up. I'll take my business to a farther Subaru. I wish I never went here, it would've saved me a week of annoyance.

I recently purchased a new Civic Hybrid Sport Touring Hatchback from Sullivan Honda. While…read morecloser-to-me Honda dealers advertised MSRP + additional dealer charges (despite end-of-year pricing proximity), Sullivan Honda advertised discounted pricing while having superior inventory choice. In-person negotiation and sale were pleasantly personable without the typical pressure and B.S.. Salesman Jessie Santiago tolerated my fussiness and ensured my satisfaction during and following the sale. My one visit to their service department was also a positive experience. I highly recommend Sullivan Honda.

I took a field trip to Sullivan because they had the car I wanted in the color I wanted…read more It's a fairly small dealership and it was quite busy when I walked in on a Saturday. I knew what I wanted and had done enough research and been to enough Honda dealers to move quickly assuming we could get to a reasonable price on the new car and on my trade. Mine was an unconventional deal in that I was mostly dealing with the sales manager rather than a regular salesperson because they were all busy. But honestly that worked better for me because I was already past that and just looking to complete the deal. After some haggling and negotiation we got to a reasonable deal and I walked out with my new car. So I got the car I wanted at a reasonable price. I like the car so overall I would consider myself a reasonably happy customer. The reviews on Sullivan Honda seem to be generally favorable so I guess I'm not the only one. So I guess it f you need a Honda you could do a lot worse than Sullivan!

Went with my son in law to look at a vehicle and drove over an hour to get there. We look at the…read morevehicle and he was ready to purchase it. As he was going over the financing with his salesperson he was informed him that the purchase wouldn't be completed as the dealership was closing in 20 Minutes. I all my experiences and interactions with numerous dealerships over the years I never had this happen before. That the staff was more interested in leaving than making a sale. One of the staff actually left before we did before we did. Possibly if you go earlier in the day they will treat you better and try harder to make the sale.

Absolute B.S. from beginning to end... went there THREE times before they finally had an offer…read moresheet... I have TIER 1 credit and this jerk has a sheet with 6.99 % on it when all I was financing was 11, 000 out of 31,00 cost. Insurance company, registry, AAA, bank, and numerous phone calls and text... how they even stay in business is a miricle, or they rake a lot of unsuspecting customers over the coals. Stay as far away from these idiots as possible. Jim's midnight auto sales where ever they are is miles better!!!!

Great place to have your vehicle serviced. The people are great to work with and do just about any…read morerepairs required. Never had a problem with them fixing my vehicles. They don't tell you to fix something that doesn't need fixing like most other places do

No matter what you need done to your vehicle, or the type you drive, D&M is the place to bring it…read more These guys go out of their way to make sure their clients are happy. Their prices are reasonable and they are all so kind! True story: My husband and I were heading home from a funeral last December. It was pouring, and out of no where we got a flat tire. We pulled into D&M to get off the road. The shop was closed, as it was a weekend, so we tried to change the tire ourselves. Mike happened to be in the shop and saw us outside. He told us to bring the car around back.He took the car inside and changed the tire out for us. He certainly did not have to do that. While we were already loyal customers, Mike certainly confirmed that fact for us that day. We are forever grateful!

I've been a customer of Dan's Automotive Repair for years (and years)…read more Henry is the sole reason my 99 Jeep is still going at 196k miles. He's extremely knowledgeable and honest and doesn't half-a$$ anything. I've recommended Dan's to many friends and family and all are very pleased with the service. Suzanne is fast to inform me on the diagnosis and leaves the decision to proceed with repair work to me before proceeding. No surprises when it's time to pick up your car. Both Henry and Suzanne have gone above and beyond any expectations I've had. Two GREAT people. If you're looking for a friendly place you can trust to fix or maintain your vehicle, don't look any further than Dan's!

Henry and Susan are very helpful and honest. They don't try to sell you anything they don't feel…read moreyou need. Great honest garage.