Hayden is incompetent and a liar. I kept saying no to their offers. I wanted to pay with cash and…read morethey wouldn't accept anything but financing. Finally, the owner came in and told me he would cut me a good deal. He lied about that. It was a worse deal then what I was previously saying "no" to. He lied about what I was signing and stole $6000 and my trade in. When I called after realizing what happened, he claimed I knew what I was signing and that it was too late. He is a liar and a thief. Hayden lied to me as well. I see why he is divorced. I only signed because they lied. I have to refinance through my bank because when I showed them the paperwork, they looked sick and confirmed what they did to me was absolutely criminal. I will be taking necessary actions.

Mike at Mullen Auto is incredible! About a month ago my car died and had to be towed. I have always…read moreused my dealership for repairs in the past. I have a 2011 Cadillac SRX so I have spent hundreds over the years to maintain my vehicle. Before I had my car towed I called the dealer and they were going to charge me almost $200 just to look at the car. I had the car towed to my house till I could decide what to do. The tow truck driver recommended Mullen Auto which is about 1/4 mile from my house. I checked their reviews and called them immediately. They could not look at my car for two weeks but I was willing to wait. I had my car towed to Mikes garage and they even looked at it a little sooner than planned. It was a starter motor! Since the check engine light was involved I thought for sure it was the transmission. I have been in Pembroke for over 40 years and have never brought my vehicles to Mikes garage. He now has a new lifetime customer!!! Incredible service, reasonable prices, great organized and clean operation. Mike is a great example of how a business should be run! I think that Andy's tow truck driver was sent my way for a reason.

I went online to book an oil change appt for 4pm. They called and said they could not take me at 4…read moreand could I come and drop off my car at 12:30 instead. I did. Went back at 4 to pick up my car and they just started on it. Rude but whatever. Then on my way home, my ground effect and something underneath my car flew off on the highway. They did not screw something back properly. Went back in the morning, and the manager Dave told me I hit something on the highway. I DID NOT. After going back and forth with no and him saying it's not their fault. I left, with my damaged car. Call the district manager, left a message and guess what... no call back. I feel if I were a man, I would have atleast received an apology. Instead, I was told I hit something on the highway... Horrible customer service and I will make sure I tell everyone I know to never go there if they value their car.

The absolute worst place to bring your car. They take forever, the parts they use are aftermarket…read moreand they charge for OEM parts. Went in 2 days later after they fixed my car and the issue still was happening and they wouldn't warranty It out or fix It. The mechanics have zero knowledge about cars. They overcharge customers for shitty service. Do not bring your car here at all.

Very knowledgeable about just about any car. Works with you as far as scheduling and repairs. In…read moreand out in no time for inspection

I have been bringing my car here for more than twenty years and have always found them to be…read morefriendly, accommodating, and reasonably priced. Would not consider bringing my car anyplace else.

Ryan was Awesome ! The car was shaking at speeds of 60 mph & up . Ryan diagnosed it immediately &…read morebalanced my tires . I assumed they were balanced by the shop I had bought them from in town , that since has gone out of business in town .

Easy to deal with. I know the staff and trust them with my truck and my wife's car....read more

Bruce was extremely helpful. I had an issue with my hood not shutting correctly. I stopped by his…read moreshop after the shop I called prior tried to say it would cost $100 to fix. He opened my hood, put a screwdriver to it, and had me back on the road in 2 mins. He even put air in my tires. I asked what I owed him and said don't even worry about it, it's on the house.

Bruce is a great guy! Did an awesome job on my brakes, I will be taking my cars to him again!!read more

Bob had been in business for over 45 years. He provides quality car for your vehicle! Value and…read moreexcellent service.

Another great repair by dr. Volks! I recently purchased a 2013 VW Tiquan. A couple of months later…read moreit started to develop a funny whistling noice and rattle. I brought it to Bob and he made a few adjustments to the sunroof. He also fixed the rattle in the front end, which I was told would be costly. Charged me very little for the fix and has been fine since. Wonderful Mechanic!

I don't write many reviews, but I do read them when choosing a business. If you need mechanical or…read moreauto body work, I highly recommend Pembroke Mechanical & Collision. They were amazing to work with, and my car looks brand new. When I went to pick up my car this week, it was freezing outside. While I was in the office paying my bill, one of the guys went out and started my car so it would be warm when I got in. That was above-and-beyond service. Pembroke Mechanical & Collision, you've definitely earned a new customer. Thank you!

I had a very pleasant experience getting my car repaired here. Everyone was super nice. They even…read morecleaned the inside of my car which I never asked for or expected, so that was an amazing surprise to see. Definitely recommend pembroke Collison to anyone needing to repair their car.

I am so happy to have found this place. An absolute gem! After moving here from the Midwest I went…read morethrough several mechanics. Very frustrating when you are new in town and don't know who you can trust. My Nissan had been at another local repair shop six times for the same issue (charged me every time) and had not fixed the problem, I still could not drive my car (or start it!) Dick looked at our car for five minutes and knew what was wrong. He and Colleen make you feel like family and I completely trust him with both of our cars no matter the issue. I cannot put into words how highly I recommend this local business. They are professional, reasonably priced and do an exceptional job with the utmost integrity. If you live near them, check them out, you will not regret it!

Very helpful and knowledgeable, they were accommodating and helped me in a pinch today!read more