Rick has been servicing my home for 3 years. HVAC and other miscellaneous jobs. He is on time,…read moreefficient, knowledgeable and good value for his service. He is able to schedule quickly and timely. Great job and nice man too.

I just had my annual AC maintenance done and I'm thoroughly impressed. They were incredibly…read morethorough, cleaning the coils and checking the coolant levels to ensure everything runs efficiently for the winter. It's rare to find a service that is this honest and doesn't try to upsell you on parts you don't need. My unit is running quieter than ever!u

when i called they called right away but I sent the job detailed information through email. It is…read moreso frustrating they never responded why they can't quote or perform the rough in plumbing, heat pump

We called Salinas Mechanical to perform standard AC inspection and maintenance during the 2022…read moresummer heat wave. The owner came out and did a great job and even suggested some things we could do ourselves to improve efficiency. While making conversation, I mentioned an electrical wiring issue and he said he would be happy to take a look. We scheduled an second appointment and he returned and had the issue fixed in a short period of time and for a reasonable price.

In November, I paid to be a priority customer for any service needed. (1 year contract). On…read more1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. No one has returned my call each day since. Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages.

I've been a loyal customer for years (as well as my parents) and previously held a monthly…read moremembership for HVAC and water heater maintenance because it offered value, peace of mind, and discounted service. Unfortunately, that is no longer the case. The company recently changed the membership pricing structure -- but instead of improving value, they increased the cost to five times higher, now charging per HVAC and water heater unit, per year, not per household. That means I'd now be paying significantly more just for the right to get a "discount," which makes the membership essentially pointless. It feels like I'm paying for the discount itself (maybe more so) and not actually receiving benefits. What makes this worse is that no proactive notice, explanation, or justification was provided to existing customers. I only found out when I looked into scheduling my routine fall HVAC maintenance. A major pricing and policy change like this should be communicated clearly, transparently, and respectfully -- especially to customers who have been loyal and previously trusted the company with their home systems. This comes across as misleading and very poor business practice, and it's an easy way to drive away customers who have been supportive for years. Sadly, this change has made me rethink doing business with them going forward. This is not only misleading but feels like a calculated money-grab disguised as a benefit. It also reflects poor business judgment and questionable customer-focused ethics. Prior members should be aware that the "membership" no longer provides true value and may cost far more than it saves -- proceed with caution.

Called Sandy in the office and asked about replacing the upstairs unit. Danny came out the next…read moreday and reviewed and gave me a quote. Said they could be back in about a week. About a week later they showed up and replaced the compressor, furnace, and coils all in a single day. Everyone was friendly and organized. Great business and people!

I contacted Payne Services to run a gas line from MLGW to the fireplace for gas logs. The…read moresuccessful journey started with Sandy who is the office point of contact. Within two days, Danny assessed the requirement and provided a quote. Two days later the Payne Team (Jeremy, Will, Pat and Danny) got the line ready for the county inspector. The inspector pointed out the attention to detail and workmanship. A day later, the logs were connected and a different inspector provided the final approval. In brief: the Payne Team did what they said, they were very friendly, they had their work acknowledged and I provided the Payne contact information to friends and family. Thank you again Team Payne.

I am a long time customer of Mitch Wright Plumbing, Heating and Air, and have had the club contract…read morefor just as many years. During this great winter freeze of 2018, one of the control valves on my tankless water heater apparently had been leaking for some time, and finally iced over on last Wednesday, causing one of the on/off levers on the hot water separation tube to ice over and knock the lever out of its socket, which caused a perpetual leak from the hot water tube. The technician came in record time to assess my problem and determined that the valve kit needed to be replaced. As a precautionary measure, he suggested replacing the cold water tube valve kits as well, which was a great idea. The tech. checked his Job "price book" and determined that my job would cost $600.00, but since I was a club member, I would get a discount. He did not have the kits and had to return to his office to make the order; thus, he came back on the next morning to complete the job. I have to admit, the job is excellent, but the cost was something I did not expect, but I needed the repair so that I could have hot water. I have American Home Sheild, but they do not handle the tankless water heater issues, so I did not call them for the service. As I was in a tight situation by not having hot water, I did not have time to search for other bids for the job. I can never complain about the workmanship of Mr. Wright's Plummers and Electricians, but the cost was a bit excessive. On a side note; maybe the large amount included the cost of the five-year warranty on the parts. Just my thoughts on that.

Called this morning because of a water leak and Reno was here before noon to fix it. Cost was…read moreworth the trouble it was to find the leak. The leak was fixed and I am very pleased with the service and employees were very friendly and helpful!!!

We had our main line back up and called on a Sunday for repair. Even though William had just been…read moreat a funeral, he was willing to take the call. He came out and did what he could to drain our mainline to get it working again. A couple days later the backup started to happen again, so he came back out as he promised if everything didn't go well, and drained the line again. This time he got it all and it's been working great. He has a great attitude and is a pleasure to work with.

From the owner: At Southern Home Solutions and Repairs LLC., we understand that your home is your sanctuary, and we…read moreare here to help you maintain its beauty and functionality. With years of experience in the home repair industry, our dedicated team provides top-notch services tailored to meet your unique needs. Why choose us? Quality Craftsmanship: Our skilled professionals treat every project as if it were their own home, ensuring high-quality workmanship you can rely on. Wide Range of Services: From plumbing and electrical work to drywall repair and home renovations, we’ve got you covered for all your home repair needs. Transparent Pricing: No hidden fees or surprises—our pricing is straightforward and fair, making it easy to budget for your repairs. Customer Satisfaction Guaranteed: We pride ourselves on exceeding our customers’ expectations. Our job isn’t done until you’re completely happy with the results. Fast and Reliable: We know your time is valuable. Our efficient scheduling and prompt service mean less waiting and more enjoying your beautifully repaired home.