Josh and his team are courteous, respectful, service oriented and thoughtful. Sometimes restoration…read moreservices focus on upselling their services. Not Josh and company. They performed the job with skill and care. I highly recommend this service but also hope you never need it.

Zach was just here, checking for mold in our house. He was very knowledgeable about the mold we…read morefound and explained what needed to be done. We decided to follow his advice to correct the problems.

They were amazing and timely. The crew got straight to work and finished my roof within the day. No…read moreleaks since and I get compliments all the time.

One of the worst customer service experiences I have ever had…read more Had a roof inspection done with the intent to get a detailed report of my roof, with photos and descriptions of the current status. Probably the most basic service a roofing company can offer. They failed to deliver at almost every step of the way. Took me 2 months to be able to get the report. But the stress along the way in having to deal with the company was unbelievable. I have had to follow up with over 15 emails, 20 phone calls, and countless texts asking for the report. Every time a new version was issued, it was incomplete, and the customer service got worse. First, the report was a poorly handwritten note by the inspector. Then, when I mentioned again the need for a report that included all the photos taken, with descriptions, in the company's official letterhead, the new versions came with only a handful of photos and no descriptions. My requests were passed around countless times, and every time the new assignee did a worse job. As my follow ups started to tally up, the reports missed photos, missed descriptions, time and time again. My requests were never escalated to management, and when I asked for a call back or status update, they never got back to me. Their admin - the person I was interacting with directly and for most of all of these requests - is an absolute incompetent at her job. I cannot reiterate enough. When I got fed up with it all, after two months of trying, I asked for a refund. When I picked up the check, their admin didn't even look me in the eye, didn't say a single 'sorry' - she just handed me the check with an entitled face as if I'm giving her more work. I was speechless with the interaction and simply walked out of their office. But it gets worse. The second that I cashed the check, the inspector called me and yelled at me for requesting a refund for a service that he had done, but his team never delivered or completed based on my needs and countless asks. Only then did the owner of the company called me, trying to fix things, and to get the job that his team was unable to do, done properly. Although he apologized for his team's incompetence and ability to deal with a basic service and to deliver on my clear and repeated requests, he still had the courage to ask me to remake the payment for the terrible service. I laughed in total disbelief. After two months, dozens of calls, texts, and emails, I finally got the report. Their team didn't know how to work correctly the system to be able to issue it correctly. Will never rehire this company or recommend to anyone that I know. If they can't deliver on an inspection report, I can't imagine the other services.

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

I was contacted by this company through searching Angie's List for Mole problems in my yard. They…read morecontacted me in December and had a guarantee the problem would be fixed for one year. in February I contacted them again as I saw more tunnels. They came back but in April when I saw new tunnels, they set an appointment but did not show up. I called and the mailbox was full. I texted and emailed but no response over a week now. What a waste of money! Now I will need to call a more reliable and reputable company to fix the problem.

I just had these guys here that did a mold treatment they put the poison worms down in the ground…read moreand I am completely confident that this is going to work I highly recommend them great guy great service!

Rainbow Restoration helped our family during a really stressful situation after a small kitchen…read moreaccident caused smoke throughout the house. They responded quickly and handled everything with professionalism and care. Shay stood out the most--she was kind, comforting, and very efficient while working with her team. She made a scary moment feel much more manageable. We're extremely grateful and would highly recommend Rainbow Restoration to anyone in need.

Rainbow Restoration gave my family hope in a very stressful time. My daughter, 12 years old is…read morelearning to cook and attempted to fry chicken but didn't let me know so I could be of supervision. I was napping one minute and the next I was jolted awake by the blaring of our smoke alarm. Rainbow Restoration responded quick and moved and faster. Their employees are so kind hearted and a young woman who i believe her name was Shay was so comforting when I was in a clear state of stress. She works quick and efficient and has some great coworkers by her side. My husband and I are eternally grateful and will be putting their name out there if a family or friend god forbid suffers a blow like this. Thank you Rainbow Restoration.

I have always experienced professional service from Scott and his team and been very satisfied!…read moreTrust them in my home and would call for any floor or carpet cleaning in the future!

I own a real estate company and have used Absolute several times to have carpets cleaned getting a…read morehome ready to list, and the carpets come out looking like new.