Amazing service. Especially the blond amazing girl Autumn. She helped us so much! I really appreciate her!!

Autum had the best customer service super sweet great customer service mad us wanna spend more time here!!!

Yeah, this place sucks. Most of the games are overpriced and you get very shot plays. Some of the games were broken but not shut down. When I asked to get refunded the amount spent the kid acted like I was giving him a hassle to so his friggin job. The second star was for a decent dance revolution game. read more

What a joke, wouldn't serve me a draft beer while I waited for wife because I didn't have my ID. Mind you, I'm 40 years old, not 24. I'm all for safe service, but are you that desperate to NOT serve a $6 draft beer? Management completely uncaring and indifferent to my polite plea for common sense. Only said, "you should try Chili's"... Wow. Awesome business model. read more

It was a very interesting experience here! It's very similar to Main Event or Dave n Busters, but the difference is that they have karaoke and claw machines with cute plushies. I had a lot of fun here, but it sucks that because of COVID they have to close the other machine so only 1 can play at a time. My boyfriend won a plush on his first time and it's so cute. read more

Had a great time here! This place has everything you need-arcades, bowling, pool, karaoke, ping pong, etc. I especially like that it is different from most arcades. You have a good mix of things to do. They are open late so you have plenty of time. I came on the weekend once and yes it does get busy-expect that. Check it out if you are in the area! read more

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Have family in town for the holidays and need somewhere for the kids to burn off some energy? Go to Round 1 The grandparents and 5 kids ranging from 6 yrs old to 1 yr old had a blast. The soft play area is suitable for even the really little ones. My daughter literally ran back to the horse carousel after her bathroom break and could not get enough of the slide. I had fun chasing them around the jungle gym and it did not feel too confined for an adult. The only complaint I have is they didn't have anyone tending to the soft play area, so there was a little of a wait to get in. Each group gets same colored stickers but no one was really checking for this afterwards. It's kind of pricey for only 2 hrs of play but at least parents are a nominal fee to enter $5 for both parents. The arcade is awesome and there's nothing and bad good too. read more

I had my grandson's 14th birthday party there because that is what he wanted. The entire experience was terrible. We were to get 2 slices of pizza per person & soda's. We did receive that but it was just tossed on the table. The same went for the pitchers of soft drinks. It was advertised that there would be a group photo included along with a token gift for the birthday boy. We received neither of those. When any of the adults tried to ask questions about different things, we were basically blown off. Like we weren't important at all. News flash. It's the adults that pay for the parties. To be treated as a non entity & totally unimportant was sickening. I will NEVER go to this place again & I WILL tell all my friends just how crappy the service was and how crappy the employees were to me. I'm a pretty easy going person. But not this time. Not by a long shot. read more

Lots of things to do. My boyfriend and I had a lot of fun. More places should have cute stuffed animals like this.

I've been wanting to come to this arcade for a long time! This is a Japanese/American mixed arcade. You have games from claw machines to classic arcade games to oldies of arcade games. There is a whole section of just Japanese games and I must say, it is very fun! It is kind of pricey but they also have bowling that is fairly cheap! I enjoyed my time at this arcade and wished there was one in Kansas! read more

We had a great time at Round1 in Grapevine. Bowling, Arcade Games, and a Kid Zone for under the age of 13. We spent about 4 hours there, played $96 worth of arcade games, bowled one game, and left very tired, but satisfied. They offer pool, private karaoke rooms, and other cool things to do. They have food and drinks as well. Would definitely recommend to anyone wanting to have a good time.. read more

Round1 Bowling & Arcade - Grapevine - Enjoying a little time at Round1 - Arcades Near Me - Grapevine, Texas

My first time coming here with coworkers. Once we walk in cleary their was no sign of the main desk to get a card. After that. We found a self kiosk to get the card and reload. Half of the games and arcade were not working, not much to do. To play some games were like 9.0 or 14.00 thats to high. I would prefer dave and busters near me! read more

I've been to many different Round1 locations and Grapevine was definitely the worst. Many games were down and the machines were very dirty. Please clean it up. read more

Let me tell you what I love about Round1! 1. Most people walking around have a prize that they won because the machines are not rigged like in most arcades. 2. The Japanese games!!! Now seriously, I played a good majority of these games in Tokyo. It's nice to have a little part of Japan back home. Playing these games reminds me of the many floors of arcades they had there. 3. The Japanese plush toys!!! They are not cheap toys either! 4. The variety of things to do here. Bowling, karaoke, ping pong, darts! Anything you want to do they have it! Well, you know what I mean. I have brought many people to this location and they all love it. They also change the games up and add new games every so often. This is my kind of arcade! read more

If your looking for arcaid, bowling, pool, and toddler play area look no further. I walked in and felt like I was a 10 year old in Chucky cheese, only larger. This place wont dissappoint! As you walk in, your eyes will widen and emotions will be filled with excitement. I love being able to have all games right in one building. I got a 40 dollar game card and I was able to play many games in a few hours. I also like that I can order a beer and have a slice of pizza while bowling and playing arcaid games. The arcaid has games for older to younger kids. Alough for toddlers the selection was little but I'm sure having a jungle gym play area makes up for it. This place also has a karaoke room as well. So many things to do here I can honestly say one hour is not enough. I enjoyed everything about this place. The kids jungle gym is fun also, adult friendly and fun routes the kids can follow. They have two slides and an area to play soccer. _ and basketball. I definitely would continue to come here. Hopefully they continue to upkeep this place. With all the fun activities who wants to see this run down. The bowling lanes are also large d very clean. If you like to bowl you can swing by and bowl. This is also a great location because you can shop, eat and walk around the mall when you need a break. Over all great place, good drinks, fun games, and good times! read more

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Fun arcade with a play palace for kids. My son loved the Dance Dance Revolution game, and air hockey.

Wow I love the choices you have here. This place is huge! We came here to try out the photobooths and play a couple of games. I liked the giant version of connect four. The claw machines were also really interesting to look at. The employees posted tips on how to get the toys on each machine. I loved the photobooths. My favorite one was the Korean one. That particular photo booth gave the best coaching and also I liked their decorations the best. read more

This place is inconsistent. It really depends on when you decide to make a visit. When coming on a Friday or Saturday 9pm, make sure to factor in big crowds. They will surely be understaffed and make you exhaustively wait at the game card problems for issues. For a location to be 75% arcade, you would think they would have more than 1 employee man the counter for arcade issues; but unfortunately that's not the case. They have numerous games that are faulty and no ones there to alert or fix it. It's frustrating to have to wait 10-15mins in line every time you want to get your credit back from a faulty game or to get an attendant to help with their claw machine. Besides the faulty games, they shut down about 25%-33% of the arcade games for "social distancing", but if you look at their bowling alleys or prize area during peak times; it doesn't seem to be the case. The games they shut off are not rotated around so it can be disappointing when you see multiple games you want to play but they just chose not to operate them. On slower days like a Sunday night or a weekday night, the attendants are plentiful enough to find one whenever you need and they are able to take the time to come out behind their counter and actually fix the games so that no one else will get scammed the same. The attendants are friendly when they have the time but I wish this place was more staffed accordingly to the day. I struggle with coming here too often because you really do not know what to expect with service and accessibility. read more

Came for a friends birthday Came on a Friday night, the place was not too crowded than I expected. It's very spacious. When you enter you pass all the arcades and games and then will see on the back the bowling alley I like the fact the aisle and shoe rental was quick and easy process and affordable They also have quick fast food area and I ordered a combo for less than $10 got over sized chicken. Tenders, fries and a fountain drink Have lots of fun and like that everything was clean and new read more

The staff there were super helpful with repositioning prizes and making sure machines were loaded. One employee helped me win a Hello Kitty plush I was fixated on...I was super thankful and a bit teary eyed because it resembled an old stuffed animal of mine. Thank you guys. read more

Round1 Bowling & Arcade - Grapevine - Hello Kitty prize! - Arcades Near Me - Grapevine, Texas

Went here with my family after dinner to have some fun. This place is wicked cool! I really liked the selection of Japanese games and that they have karaoke rooms, bowling, and much more. Thinking back, they really fit an incredible amount of stuff into this space (RIP Polar Ice). The entire time I felt like I was in a video arcade joint straight out of an anime, definitely surprising to find this in Grapevine, Texas. So yeah, these games are legit. The prices for them are pretty crazy though. Good thing I'm frugal and had not been drinking much or I would've spent a lot of money. I really liked the Mario/Sonic themed games, oh the nostalgia. The only major downside, which undoubtedly saved me from spending wildly last night, is that they do not have a full bar. They offer beer (good specials on the beer, $2 pints most nights during happy hour) and wine only. :( read more

Round1 Bowling & Arcade - Grapevine - Arcades Near Me - Grapevine, Texas

My all time favorite arcade. I came with my brother and my niece and had the time of our lives. The staff is so kind. Le was so kind in helping us win the claw machine prizes. 10/10. We will be coming back. read more

Round1 Bowling & Arcade - Grapevine - Claw machine - Arcades Near Me - Grapevine, Texas

I've spent hundreds of dollars and hours here without issue until today. We won at a crane game, but the prize got stuck falling through to the bottom. The machine sounded the "award" effect and everything. The prize just got stuck because it was too big to go through the hole. The attendant INSISTED I play one more time. I wasted credits (money) because this attendant was unreasonable. Not a customer-first staff today. read more

Usually this place is fantastic but I went there Saturday and it was disappointing! Half of the machines were out of order and you can tell they are not being maintained as well as they usually are which is sad. I was playing the crane game and one of the legs of the crane actually fell out mid game! read more

The place is a lot of fun, nice environment. Enjoy it every time. Has a very big arcade and a decent amount of bowling lanes which is nice.

I went to round 1 yesterday, and it was a far drive for me too. That place isn't worth it anymore. Round 1? More like Run Down. We went to the kid zone. They didn't keep it up. Super Dirty. Plain filthy. Expensive to go into to find trash for kids to pick up. My niece almost choked on a penny. I found a dirty bandaid. Trash was everywhere! Nobody was there to tend it. And when I asked an employee... he said they do walk thru twice every hr. But I was there for over an hr and saw no one doing a "walk through" The arcade area is expensive compared to others. Two words. No thanks! Plenty of other kid play places for this price. What a rip off. read more

Went there today with my kid. Spent $35 on bowling then $70 on arcade games. Right after we bought our arcade cards, their machines go down, across the board(which is fine, things happen). I asked when they would have them running back up, they said they were not sure. Asked for a refund of my game card, their computer systems were down as well. They have a kids play area there (only thing to do that wasn't down) I simply asked if my kid can just go in there while we wait for them to get their systems back online, he declined and says he can't let her go in for free!!!! Yet I couldn't pay for her to go in. So I came to the mall, for this place, systems go down and had to wait for an hour. Eventually the systems came back on and the nice lady at the counter refunded me. But whoever the guy behind the counter is was super rude. Essentially they could of let my kid play for free ($14 value) and. Ow they refunded me $70 and got bad reviews. Bad management read more

Round 1 should update their hours on all platforms!!!! WEEKDAYS THEY CLOSE AT 11pm???? when both yelp and google says 2AM!!?!???? our group drove out 30minutes from dallas for it to be closed like wtf it was such a waste of gas!!!! we all made plans to meet us at round 1 after a business dinner and have some fun since we've never been there just for it to be closed at 11pm on a wednesday. read more

Arcade games galore, cute stuffed animal claw machines, Japanese photo booths, bowling, table tennis, private karaoke rooms, pool...what else would you need from an arcade?! Round 1 is a Japanese chain that has made its way into a huge space in Grapevine Mills Mall. There are your typical arcade games, from skeeball to shooting games, but then there are some less commonly seen Japanese games, such as rhythm games and a particularly fun Taiko drumming game. The sheer selection of games is astounding. My personal favorite are the rows of Japanese claw games - these are not your typical American claw games with the cheapy dollar store prizes; these are cute hello kitty, rillakuma, Japanese plushie prizes that are extremely hard to resist. Be prepared to drop lots of money to win something cute here that seems deceptively easy to win. You can purchase a card for the games and there are rewards for how many times you reload. Prices for games run from $1 and upwards. In addition to the arcade, there are also plenty of private karaoke rooms, bowling lanes, pool tables, and table tennis. If hunger and thirst overtake you during your hours of fun here, there are snack and a bar. Staff was helpful, especially when we were having issues with one of the Japanese rhythm games. It was a very mixed crowd here on a Sunday afternoon - lots of families, but also some adults. It never felt packed like some other arcades, simply because the space is so big. This is definitely an awesome place to spend many hours (and drop a lot of $$ on claw games)! read more

Round1 Bowling & Arcade - Grapevine - Arcades Near Me - Grapevine, Texas

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This place is awesome. Wish we had it back home. There was so much to do, and best of all, they served beer. Once you get a hang of the claw machines, it isn't too hard to win a stuffed animal. The gaming machines gave off a Japanese arcade type vibe. I really enjoyed it. read more

Fred is the best! He helped coach us on games so that we had optimal performance. He gave us some tips that really made the evening fun. Will definitely come back because of him. read more

I got in line to order food when the guy told me I had to order at the kiosk and when I turn around there is a family ordering a pizza when I had already asked. The also touch food with the gloves they touch the money with and don't wear hair nets. When I did get the food I order it was cold and the food tasted very weird read more

Supposedly the corporate policy limits them to passports only for foreign citizens. As we have a lot of visitors from abroad, mostly for business and nobody carries their passport with them for going out to bowl and have a beer: last time we went to Round1. And don't give me the "We're sorry you had a bad experience"; change those corporate policies to something that reflects the century we're in. It would also be nice if the waiters would actually provide service to the customers instead of just checking ID all the time. That's what happens when lawyers try to run a business. read more

Well, they took down my google review because they don't want to face the consequences, so maybe posting on Yelp will work. I have gone here for many years, and I am a regular who plays rhythm games. If you are disabled but not by a wheel chair, keep in mind there is very minimal seating by the arcade games. There is a ramp though. For years we have requested seats by the dance rush stardom machine, and we've gotten some conflicted responses. We got a couch twice and they took both of those away. They took our small bench and put it in the kids section as well. Then they said we couldn't steal chairs to sit in. Fine, we'll sit on the floor. Then recently we got in trouble for SITTING ON THE FLOOR WHEN THEY WOULD NOT PROVIDE SEATING OR ALLOW US TO GRAB SEATS!! It's ridiculous that corporate knows about this but refuses to put adequate seating in. This is not a accessible place and should be ashamed of their coverups. Only positive of why this would get one star only: the lead Fred is a great help to us and is a very nice employee compared to most of the other staff. Management above him is rude and only cares about their paycheck. read more

My daughter had her birthday party here. The bowling was fun but we had planned to do karaoke but the computers were broken or down because of the weather. So we did the arcade instead. Still fun but wished karaoke rooms would have been working. read more

I came here on a Friday night & it was fairly packed. This spot definitely blows Main Event & Pin Stack out of the water. The arcade is HUGE. The bowling lanes are nice. Food was average. Great value for the $$ spent. read more

Round1 Bowling & Arcade - Grapevine - Got these on every lane - Arcades Near Me - Grapevine, Texas

Fun crane games, and you can actually win something on their crane games! Bowling, pool, karaoke, and a bar!

They have a pretty good selection of arcade games. Their bowling alley is pretty big with a total of 24 lanes. They also have food you can buy. They have quite a selection of different pizzas and chicken wings. The service is alright but they weren't equipped to handle as big a party as ours. It's really nice and clean, it's easy to rent shoes just go and pick your size and click a button. read more

This place is awesome! Was disappointed when Gameworks closed down back in 2010, so it's awesome this place opened up. They have a lot of Japanese imported arcade machines that are all really fun. Even in the ticket prize station they have a lot of really cute Japanese prizes! It's just really cool to see the back to back fighting cabinets where you can fight against the person on the other side. It's also not terribly priced as far as arcades go, and I like how the tickets are stored directly on your card I'd definitely recommend the place read more

Round1 Bowling & Arcade - Grapevine - Arcades Near Me - Grapevine, Texas

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My family and I traveled to Grapevine for the weekend and we wanted to take my son to some fun places for his birthday. I thought Round 1 would be a fun place to take my son. I thought it was just a bowling alley but when we got there it was much more then a bowling alley. At first when we saw all the arcade games, it was exciting. We made our to the bowling alley and then I noticed a play land for young kids. I was like my son would enjoy playing and running around in. I walk up to the counter and We were not greeted, poor customer service. The employee an African American guy with dreads was not friendly at all. He didn't smile and it was like he didn't want to be there... well quit if you don't like your job. Customer service is a big deal when it comes to a place like this. The place is dirty... you could tell the place has not been vacuumed in days probably months... the carpet were you go to remove your shoes to enter the Play Land was extremely dirty and who knows if the play land had been cleaned or wiped down inside. Also under the mats was extremely dirty to... just gross!! The only reason I gave this place 2 stars was because my son loved running around in the play land. I would not recommend this place and it's over priced too. I don't think a parent should have to pay to take their child inside either. PROs: Play Land CONs: Dirty floors, Poor Customer Service, Pricey read more