This review comes from a platinum member, which means I've spent a ton of money and time here, but I've had enough. I will never EVER spend another dime here, they lost my business indefinitely! I won't even give them the pleasure of walking through the business to get inside of the mall. The third party rent a cops here are rude as hell, the guy with glasses uses foul language to cuss out people and he was never taught how to read a clock. They have a stupid rule here where they close the side door and main gate to the mall at 7pm and require people to walk all the way around and show ID to get inside. ID? For what? Is this an arcade or a god damn night club???? They closed the door 10 mins early and we called them out for it and they sure didn't like that. We had to walk around the whole building in a blizzard. Bowling is expensive as hell, for example, 2 games for 4 people was around 80 dollars. The food sucks. They rip you off with game credits. Trust me, I've been to Japan where the real round1s are, it's 100yen per try, which is like 63 cents. Here it's about 14 credits which is about $3.5 a try. (Yeah I know, we're not in Japan, "go play in Japan then", which is exactly what I'll do when I go back, maybe) When they first opened it was great, all crane games were 9 credits. Expensive but way more reasonable than what it is now. Also, I know I know, it's in their rules to not allow outside food and beverages, but come on, if you buy a drink in the mall, like bubble tea or coffee, you can't bring it in. The security will follow you until you're out. Like, I'm not buying a drink inside regardless anyways... WILL. NEVER. RETURN! C YA!!!! read more

Took my grandson and we did the timed card for games shooting racing etc The rides and games that worked were fine, but some needed the money on card instead The two types were not clearly marked, so wasted time swiping and going through . 2 hour wait Saturday night for bowling, so I passed read more

DO NOT GO FOR BOWLING! they have tons of signs saying not responsible for damage to personal equipment yadda yadda yadda. I get that makes sense if I misuse and damage my equipment they don't want to be on the hook which I get. I brought 2 balls with me and they are both pock marked with gouges to the point I noticed the damage because it caught my towel while drying the ball. I now have a 250 dollar ball that I don't know if it can be fixed and just bought it a month ago mind you I've probably played over 100 games with it and there were only scuffs on the ball no chips like that. I'll be going to my local pro shop with fingers crossed the more expsive of the two can be saved (it had the worse damage ) not to mention the lane had beer or other sticky substances all over hopefully can get those clean. So while my money was refunded I'm possibly out at least one ball and possibly my bowling shoes as well. So for the low cost of 33.50 for 120 minutes I'm now possibly on the hook for 300+ dollars absolutely ridiculous. A scuff or two is to be expected but my ball looks like its got chucked down a gravel driveway in 12 frames?! Absolutely horrendous. ​​​​​ read more

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Came for the Hololive Collab, The Drinks were great. All of the Slop ticket redemption games are upfront, But all the rythem/Import games are in the back left, Awesome selection of UFO Catchers and other skill based claw games that arnt rigged, Was able to win several prizes first try. Area is quiet enough to be able to fully focus on any Rythem game played, People and employees are great and I will 100% be coming back! My one Peeve is that StepManiax Needs its panels cleaned, Horrobly uncalibrated makes it unplayable. but outside of that all the other games worked wonderfully, And they had a selection of rare rythem games! Super Suggesred for any Rythem gamers! read more

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My son brought us out here for a family outing. It reminds me of a scaled down, reasonably priced Dave & Busters. Food and drinks were pretty good. Plenty of games for everyone. My wife even found some games she enjoyed and that is no easy task! Service at the bar was good and they had a nice selection of adult beverages. read more

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Very fun! I recommended going on a Tuesday or Wednesday night. On those days, we were able to get 9-10 plushies. Although it was a bit weird this experience we had because it felt like there were no workers there at all. When my daughter won one of the prizes where you had to ask the attendant to get there happened to be barely anyone near by. We were going to get some food but we decided to not because the prices are a bit pricey. Although this whole experience is pricey it's very fun. We sat in a booth and it was overall clean. As we were walking around though there happened to be random stuff all around. But I can see why because they were remodeling and getting new machines. I recommend this very much! read more

TY was so accommodating and super friendly! My boyfriend and I had came here to celebrate his birthday and she has such enthusiasm when serving us. She is a true treasure and I wish to acknowledge her being such and amazing person for her hospitality! She's awesome! read more

Round1 Bowling & Arcade - Mentor - three glasses of beer on a bar - Arcades Near Me - Mentor, Ohio

I am visiting my hometown for the holidays and noticed Round1 at the mall. I guess it is new, but I have not been to Great Lakes Mall for over a year now! I am a sucker for a barcade and Round1 is very similar to a Dave and Buster's vibe. It is also a bowling place so this place is huge! We came here to celebrate a cousin's birthday since it is a family friendly place. When you walk in, you are instantly mesmerized by the colors of the different games and the noises. Unless you already have one of their game cards to add in credits, you have to purchase one or I think it takes off 8 credits. I honestly cannot remember. With drinks, food, and purchasing credits, which I believe it was $20 for 90 credits, we spent probably almost $100, but we were there for about 2 hours for 3 people plus spending money on others so honestly it was not a bad deal for a fun night. You can get bud light for $3.99 for a pint or $5.99 for a schooner. You can get most glasses of wine for $1.99, but we got moscato for $3.99. Is it the best wine or beer? No, but it's cheap so I cannot complain. The food prices are not too terrible either, but do not expect high quality food if you are coming here. They have SO many game choices for people of all ages. They have skee ball, to race car driving, to Mario, to Dance Dance revolution, to Halo. You think of it, the game is probably there. The prizes offered are actually decent. They have a lot of Japanese items, such as Rilakkuma, which is an expensive stuffed animal brand to buy in the first place. It takes a decent amount of games to get higher end prizes, but play your cards right and you will end up with something decent! I would most definitely come back. Of course I do not want to pay outrageous prices, but I did not spending a little money to have fun and spend time with friends and family. read more

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Fun until the general manager decided to blatantly rip us off. I took my 12 year old son to Round1 in Mentor, OH on 10/8/2022. One of the last games he played was Skee Ball. He scored 46,000 points after getting his last 3 balls in one of the 10,000 point holes. When we went to redeem the tickets for prizes, we were told there were only 895 tickets on his card. When I questioned this, I was told that the Skee Ball machine actually says "1,000 points", which is converted into fewer tickets. This sounded fishy, because we had spent $33 on various games and I was sure that we won at least 800 tickets just on the other games. But I let this go until my son reminded me of the video on my phone that I took of him "winning" his last Skee Ball game. I looked at the video, and sure enough it clearly shows everything, including my son rolling the last ball into the 10,000 point hole and the machine showing "1,000 tickets" and 46,000 points and as he's jumping up and down in excitement. I tried to explain this to the young man working the prize counter, but he wouldn't give in. Then I tried explaining it to a young woman who he brought over to look at the gameplay on the computer behind the prize desk. She also wouldn't budge. Finally, the general manager came by. He watched the video on my phone. He asked when this happened and I told him it was about 10 or 15 minutes prior. He asked for proof with a timestamp on the video, which I showed him. Even after all of this, he still refused to give my kid the 1,000 tickets that was rightfully won. I told the GM that this is a matter of principle - we have proof that my son won 1,000 tickets or that his business has false advertising, the tickets would cost Round1 maybe a couple dollars worth of prizes, and he should do the right thing. He still refused, and when I said that I would file a complaint with the BBB he said to go ahead. Unbelievable! Please find another arcade to spend your money at... one where the employees and (especially) top management have integrity. read more

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Nice family day- kid friendly bumper bowlingRamp available to make it easier for the little ones read more

Round1 Bowling & Arcade - Mentor - Bowling - Arcades Near Me - Mentor, Ohio

My boyfriend surprised me with a date night here on a Saturday shortly before 8pm. Crowd wise, it was a little more packed than what we've been used to with Covid precautions the past year, but it is pretty easy to maintain social distancing. I'd say about 25% of the games were out of order, but there are still plenty of games to play. We played games including skee ball, air hockey, a shooter game, fruit ninja, deal or no deal, basketball, whack a clown, and flappy bird! There were also tons of claw machines, with little and big prizes. I managed to surprise Andrew with a mini Koopa Troopa!! We didn't get to bowling or pool, but I wouldn't mind coming back with some friends for that. Overall, he spent $100 total for 2 cards with 260 credits each, but it also costs $1 for a card. We stayed for about 2 hours without much wait for most games! read more

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I've been to Round 1 a few times. I wanted to get the full scope prior to reviewing. It is a nice entertainment place that is bigger inside than one would assume. Unless you are invested in spending the day here it can take a few visits to get the full experience just because of the variety of things to do. The staff is friendly enough, but they don't necessarily go out of their way for anything. The video game area has many options to choose from. I found good choices for all ages. The card system for purchase to play the games is a little more intense than other like places, but still worth trying out. The billiards area is very nice. They managed to fit a decent amount of tables in an area without making it feel cramped or impeding play. The games are also reasonably priced. I would love to comment on their bowling area, but I have always encountered a 2 hour wait time for a lane. Needless to say, I have not bowled here. They also have a karaoke room with a private setup. I have not managed to convince any groups I've gone with to try this out yet, but I'm hopeful one day we will. One area for improvement is the drinks. I cannot make sense of the pricing. How my husband's draft was almost double the price of my cocktail is beyond me. Thankfully there is a price list posted on a card by the bar register in case you don't want to go in blind. The food however, needs no improvement. Everything has always been fresh and surprisingly delicious. I say surprisingly because it surpasses the taste and quality you'd expect from bar food or a gaming spot. There is also a great value here. I definitely say check this place out at least once. read more

Round1 Bowling & Arcade - Mentor - Cocktail time - Arcades Near Me - Mentor, Ohio

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The machines here are well maintained, and I've had a blast playing some rhythm games here as well as bowling for a full game when I was casually visiting Mentor! Would recommend! read more

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I don't know why this place only has 3 stars. If you like claw machines this is the place to go. They have like 50 all different styles and types. The claws are UFO catchers with a nod to Asian culture. They have SO many games! Mario Cart, Tomb Raider, Halo, Jurassic Park, The Walking Dead, and many more. It can be chaotic at times, but I personally haven't had a problem. They have security and I've been there late night at 2am and there are still a bunch of people. Round1 is modeled on the Tokyo Arcade, which makes it very different from most arcades I've been to. Edit: I didn't even mention the prizes! The prize area has anime figures, game consoles, rare board games, drones, shirts, and much more that you can acquire with tokens. The prizes are what you would find in a Mystery Box from Comic-Con. read more

Round1 Bowling & Arcade - Mentor - UFO Catcher Double Pronged Claw - Arcades Near Me - Mentor, Ohio

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I've been here only a couple times. I came for a kids party and it seemed all right. Then I came back on Labor Day. I called ahead and the associate on the phone said they were open. When I arrived with my kids the place was a mess. My kids still had fun playing, but there was trash everywhere and the kitchen wasn't open. If you plan on coming here to eat or drink call ahead to check if they are fully staffed. read more

Round1 Bowling & Arcade - Mentor - Arcades Near Me - Mentor, Ohio

If you want to stand in a line for too long because two of four machines are broken to spend money for a card in order to play games that are 20% broken and then get in line to talk to a real person for 20 minutes to get refunded in any way for games eating your credits and then stand in a line for another 20 minutes to get a beverage, you'll love it here. If you also like zero value for your dollar, have 4 kids with you and want to spend over $100 on games for MAYBE an hour of entertainment, you'll also love it here. It sucks. Only go if you have nowhere to go. read more

Fun place to bowl and to play arcade games ! You'll love it! We had so much fun with our family here.

They get 1 star because there is a small diversity to games that aren't at other places, but the prize machines & prizes are cheap, the games are way overpriced & the staff are incompetent. Was excited to bring kids here but we won't be back. Especially after driving over an hour away. read more

This place sucks. Me and a group of friends wanted to have a nice night of bowling and they told us we had to be 18 after 10 to come in. Me and my group of friends are very respectable and just wanted to have a nice time bowling. read more

There is a promotion on the website that says you receive 3 Kirby toys for every $100 gift card that you buy. We bought 3 $100 cards and they said there was never a promotion that mentioned this, it never existed. Well, it's still on their website. We came here from Columbus to visit this place but never again. Furthermore, many of their claw machine games don't work at all. A total ripoff arcade. Don't waste your time or money. read more

Round1 Bowling & Arcade - Mentor - Arcades Near Me - Mentor, Ohio

3.5 stars. I was here on a Friday night for a friend's birthday party. Surprisingly, it wasn't too busy. It is spacious and seems to have more arcade games than the Round1 I visited in New York. Since I was starving, I decided to order food and drinks first before playing games. The menu is typical and consists of wings, pizza, burgers, nachos, French fries and etc. Unlike Dave and Busters, they do not have waiter service so you have to order at the counter. When your food is ready, they will announce it over the speaker. There is also a rule that you can only buy one alcoholic drink at a time so if you want another one you will have to stand in line again. They have a small military discount if you plan to play pool, bowling or sing karaoke, but there isn't one for arcade games. My boyfriend and I decided to purchase the $50 game card. Sadly, we spent all of our credits within 30 minutes playing claw games that are quite addicting. The claw games are 9 credits each which is a lot. Round1 is definitely more expensive than Dave and Busters. The difference between the two arcades is that Round1 has Japanese games and way more claw games. Although it is fun, I wouldn't recommend going here often because you would go broke. read more

BEWARE GOING TO THIS PLACE, THEY HAVE A SCAM GOING ON. The 2.5 overall rating score tells the story here. I went here yesterday with my 7 year old daughter and the place was a disaster. The machines weren't working yesterday so we had to go to the front desk to get a game play card. As we were playing throughout our quick visit, I noticed the credits for each game were taking more credits than the game advertised; this resulted in our game play card running out very quickly. How can I speak to a manager to review the credits on my card so I can have this explained to me?? read more

Manager was completely rude and disrespectful to my friend on her birthday i don't recommend anyone celebrating here. She is completely unprofessional read more

Amazing place to bring kids and have a good meal highly recommended.. very reasonably priced you will get your bang for your buck

About 70% of the games work. The cards are finicky so you pay for a game but have to wait 3 minutes for it to start; I didn't so I hardly played. Going to customer service about it is useless. They will check your game play and see that someone played each time and let you know there's nothing they can do. Challenge it. All it took was me raising my voice for them to open up the cash register but not provide an apology for the bad experience. Save your money and take the kids to build a bear or to another arcade. There's no way to know if you won the claw games but there are random confusing rules above the machines. What a mess. read more

Great place! So much fun. Reasonably priced bowling! Lots of fun arcade games to play as well!

To start off my review, I want to say that I haven't bowled here so I won't be giving my thoughts on that as it wouldn't be fair. I recently moved to Ohio, (I know, why would i), and found out through some friends about a place called Round 1. I then started coming here since very late 2019, about a year after they opened. When I first starting coming here, the place was relatively clean, staff was attentive, and maybe about 1 or 2 games were out of service. The ticket prices were very reasonable for the amount of money spent, and the prizes you could win were very obtainable and not too challenging to win. Even some crane games were a bit busted in terms of winning odds. I easily have walked away on a good night with 12-15 plushies. Fast forward to February of 2022, things have gone downhill BAD. For starters, 40% of the games work, and that is not an exaggeration. If you walk through the entire arcade, you will find no matter what direction you turn your head, there will be a flashing scanner that is "Out of order" or a blank screen. Another 20% of the games are actually destroyed, buttons are broken, a handful of screens are broken, it's very sad to see. This has been happening since mid 2021, and some machines are still not working since then as of writing this review. The prices for scanning a ticket has doubled or even tripled on EVERY single game as well. Before for some crane games, you could scan one game for about 3-6 tickets. Those same games now are 8-12. It is a straight up scam now. I've easily spent $1000 at this location alone for dozens of weekends of fun with my friends, and leaving with a handful of prizes. That is no longer the case, what is the point of putting money on a card when all of the games are broken? The staff are either non existent or not willing to help with any request either. It is a chore to get someone to open a crane game to get a prize. If you do win, expect to wait about 5-10 minutes for someone to come over. Now I do understand they are short staffed, especially on the weekends. But on a Wednesday night with about 6 people playing games, and 1 person winning, should it really be that difficult to get someone to come unlock the machine? The cleanliness of the place has also gone downhill hard. Buttons are never cleaned, and some screens have actual vomit on them. This is not a joke, there are chunks on the machines screen behind Bust-a-move. After a few games, you're guaranteed to feel disgusted. Overall, this place used to be a blast. I would have no problem dropping $100 for a night full of hours of fun. I'm sad to say I will not be visiting this location again, and I hope the owner can kick it into high gear and turn this place around. A LOT of work needs to be done to get this place back to what it was before. read more

My boyfriend and i went on a date night here , sadly half the games we wanted to play were out of service, making it hard to find it enjoyable. The food was okay, basic arcade food. Overall we'd go back, but only if games are working... read more

My first time here. It is a decent arcade that also had bowling lanes and pool tables. There was a large selection of games to play. There were pinball machines, skee ball, various racing games, and shooter games just to be a few. All the staff and guests were required to wear masks. Guest could remove them to eat or drink. The place was clean and had several hand sanitizer stations. My son did really enjoy his time here. read more

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Took the kids here for some weekend fun. Not too terrible but a lot of machines broken down (some look like they have been down for a while). Be prepared to spend quite a bit of money can be expensive for what it is. Management and employees seem like they are running around lost with little help. Floor looks like it hasn't been vacuumed since the night before. We came right when it opened and the floor and tables were dirty. Not sure if we will come back. It's ok overall. read more

i was in the prize claim tonight and as i was checking out the guy at the counter not only had an attitude but made a disrespectful remark comparing my place of work to a barn. read more

We had a lot of fun! Playing pool and video games with my family was great! There were a lot of people in the establishment but most were wearing their masks and there were hand sanitizer stations located all around. The drinks were good and fairly priced. I will be going back. read more

I'll start off by saying I'm biased, and I know it. Round1 has several hard-to-find arcade games, include several games that no one else in America has. I'm a fan of several of those games, so it automatically gets respect. Where they've done exceptionally well is maintenance. I've spent a lot of my life in arcades, and there's nothing more frustrating than games that barely work, ESPECIALLY when you can't tell until after you've already paid for the game. Round1's maintenance has been solid, and on the odd occasion where a game has malfunctioned on me, once I track down a tech they're happy to give me another swipe to make up for it. That said, I can totally understand what their flaws are, and why they upset other people. The food selection is super limited (stuff like pizza, burgers, chicken tenders, and fries, all of which are pretty dang average). Their beer/wine specials are nice ($2 domestic drafts and house wines all day every day) and they have a pretty decent selection of bottles too. The setup at the bar is a bit of a pain (only 1 register) but I suspect that's on purpose to prevent anyone from getting too lit. I tell most people that Round1 is like if Dave & Busters stopped pretending they were a real restaurant, and decided to just be a better arcade. Eat before you go, don't expect to have more than 1 or 2 drinks (besides, you gotta drive home), and you'll do fine. BONUS TIP: For the claw games, they have pictures mounted above the glass telling you EXACTLY how to win them. If you don't win after 1 or 2 tries, the prize is probably stuck, so just move on to another one and come back later. They've always got a tech walking around, making sure the prizes are set up properly, so they'll put it back where it's supposed to be. read more

Very good use of mall space. The place features a vast arcade including notable games like Alien and Ghostbusters, as well as ticket and claw games. The bowling area is a bit smaller than I was expecting but still nice. read more

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DAN IS A KING!!!!! He needs a raise and a following. He's so great. Was amazing to me and my friends, it was one of our birthdays and he remembered us all night. Literal perfection from him!!! read more

I didn't get the full experience of attending. I did enjoy the serving of ice creams and I like that they have some very nice hours you don't feel like your rushing. read more

Round1 Bowling & Arcade - Mentor - Arcades Near Me - Mentor, Ohio

Staff was very helpful, but you could see the stress and several customers complaining. Some of the rules are very bad for customer service relationships. 1. Standing in line for gaming card, most places have free standing machines that take your money and give you a card. 2. Standing in line for Id check and beer, with empty bar seat next to it dumb. 3. Saturday and Sunday when you make your most money, you need more staff 4. Less staff durning weekend means sticky tables and lost repeat business. read more

This place is disgusting. Just left. Carpets are beyond nasty. Never been vacuumed. The games are gross and need wiped down. The women's bathrooms are HORRIBLE!! 3 sinks and only one has soap. Bathrooms desperately need cleaned! Only one hand dryer also! Not one disinfectant anywhere in the entire place! Gross gross gross!!!!!!!!!!! read more

Hands down best arcade in NEO. I frequent at arcade bars all over the state and USA. They have a great selection of imported Japanese games. They have cute anime and Japanese prizes in the crane games. There will be no vintage arcade cabinet games. If you love fighter,shooter,crane and dance games definitely come here. They also have games where you can win tickets and prizes. Definitely will be coming back. read more

Cheap food that you can get anywhere pizza on par with frozen pizza at the store. The place has way to many claw machines and a staff that can give two yhits on cleaning the place or your enjoyment. Save you money for the bigger chain that offers way more games that is 45 min up the road so said this place sucks I am a local FYI I am updating this review I gave it a second chance same issues as the first review literally played 3 o'clock machines and it cost me $10 read more