This is a really cool place. My nephew had his bday party here today. I don't do laser tag so I was…read moreable to watch them on closed circuit tv in the party room. They had some really cool war paint to do your face or whatever it glows under the black lights. Pretty cool! The staff was extremely friendly. Pizza wasn't bad. Everyone had a lot of fun. They all said it's a good work out so be prepared.

We came to Arena 51 to celebrate... my husbands 30th Birthday. Yep, you heard that right. It was a…read morenostalgia thing for him and his buddies, so we gathered about 24 adults and took over 2 games one afternoon. We couldn't reserve a spot because of parties, but we really didn't have that long to wait. There are plenty of games to occupy you. Next time I need a kids party venue, I'll look into this- the prices are super affordable. The staff was awesome. Seriously, so helpful and friendly and organized. They run the place easily. The 'course' or whatever you call it was really cool. Lots of ramps and hiding spaces and plenty of room for 30 ish people at a time. Very safe and easy to understand and a ton of fun. My main concerns going in- *Can the harness accommodate larger adults? YES! Several of our guests are plus sized and they had no problem strapping the vest on. * can my 5 yr old niece play? YES! She was too small for a vest, but they gave her a gun and kid had a blast! (See what I did there?) Highly recommended. Great times

The staff is rude! My ball, which is hardly a month old, was cut in half here, and I was treated…read morepoorly and spoken to rudely for simply asking what the next step was to get a new one. I wish you could give ZERO stars.

Elka in the bar is wonderful. Highly recommend. She is quick, hilarious, and friendly!read more

Poor Service spent $90 for 3 games and 3 bowlers.. no price list posted also I'm league bowler…read more. promised $2.99 per game but when checked out.. they would honor. Not to mention we sent $150 in food will never go back took over and Hour to put bumper down and turn the lane on..just awful!

The pricing is INSANE. $85 for 2 people to bowl for 1.5 hours. Parents work hard all week, try to…read moretake their kids out to have some fun and it's $170 for a family of four JUST TO BOWL for 1.5 hours. No food or drink or anything else. How is that justified? Another 1.5 hours and you have four all day passes to Disney. It's companies like this that are breaking the American family. It's BOWLING not 18 holes at the country club. Do love the pro shop though. Those guys are awesome.

Came here for some inside entertainment for my 1 year old. It was cold and rainy so thought today…read morewould be the perfect day to explore what this place has to offer. Before you can purchase your entertainment of choice, there is a QR code for parents or guardians to sign a waiver. We purchased the toddler time for around $16 with tax included. You also get $5 loaded onto a card for you to play some arcade games. This includes access to one room for toddlers to play in all day, but honestly there's not much to do to keep a toddler occupied all day in this room. Although the toddler room was disappointing, they are accommodating to the adults by having beverages available for purchase. Food wasn't too bad, so I can't be too upset with our experience. Was surprised they had fried cauliflower bites which was pretty good. Staff were very nice and helpful with any questions we had. Some of them were really interactive with the kids which made me smile. Overall, this place is probably better for bigger kids because they have more stuff to keep them occupied, like laser tag, rock climbing, ballocity, etc.. will probably try this place again when my kiddo is bigger.

I have had the worse experience ever. I am at your Parma establishment now. You all are short…read morestaffed not a employee at each activity station. We have to wait for staff to come to participate in an activity. I have paid and I believe my children should be able to play and have someone to help assist when my children should be able to take part in these activities. My mom and I went to speak with the lady at the front desk Tracey and she proceeded to us that it is what it is she short staffed and you provide no refunds. she did not provide credits she just seems yo not care your short staffed I have payed for my two children to play and now they can't even take part in all activities purchased through pass due to your establishment being short staffed. I will never patronage your establishment again complete waste of time, energy & money!! 0 STARS!!

Eric Cleveland is so much fun for adults and children. We have an attended multiple birthday…read moreparties as well as going random Saturdays. This is one of my daughters absolute favorite place to go based on the different rooms and activities and areas to jump as well as just getting all of the kids together to have a good time. See you soon.

Kids loved it, fun for adults too…read more I took 3 children here 6 and under during a week day. I didn't really know what to expect or how pricing worked. When I showed up we had to fill out waivers and then pay for your timed ticket and buy socks. No explantation was given on the types or passes and I didn't see any signs that really laid out the pricing. So that part was a bit confusing. It did see kind of expensive for an hour of jumping. They have an area with shoe cubbies so you can store your shoes and put on your special grip socks. After that you go up the stairs into the trampoline area. They have a room full of trampolines, dodgeball area, ninja warrior obstacles in one corner, foam jump pits, and arcade and other table top games. They also have a separate section for smaller kids with all the same stuff. I decided to jump with the kids and had a great time. The trampolines felt safe and strong. The socks really do give you a great grip so you don't have to worry about slipping or sliding. There were only 2 employees as well so the rules were pretty loose. By the website I was worried it was going to be a stricter environment but we had a really enjoyable time. On the food side they only have vending machines so you will want to plan to eat a meal before or after coming. Bring drinks too because you will need it. Also I would suggest buying tickets from their website in advance. I think you could of had a better deal overall.

Best exchange location. Staff so ready to help and are very friendly. Great selection of records…read more Place is kept clean and neat. Really enjoyed shopping there.

Not just this location but every "exchange" I've been to has been very overpriced, I will not be…read moreback.

Don't bother going here, they have no respect for people's time…read more On Sunday, October 23, my girlfriend and I went to Airport Go-Karts because it was a really nice day and I had a Groupon. Since we were coming from Chagrin Falls, I double-checked their Web site, Google Maps, and called to make sure they'd be open. Their site appears to have zero information about when they're open. Google Maps shows they're currently open Thursday through Sunday. When I called there was a prerecorded message which included days and hours of operation. Guess what? We wasted about an hour of our time and two gallons of gas. We made the trip only to find Airport Go-Karts completely closed for the season. In fact, the large sign on the side of the road said the last day of the season was September 25th. So this place has been closed for almost an entire month but hasn't bothered to update its hours on its phone recording or Google Maps (and probably other spots as well). Two other cars showed up shortly after we got there. I talked to someone who got out to look at the hours and he had no idea they were closed either; he hadn't even noticed the message on the road sign. In fact, the sign on the entrance still listed days and times the they're open, there was no mention of being closed for the season. On top of all of that, they still have offers available on Groupon (which will likely expire before they reopen). What a joke. I won't won't waste more of my time trying to go to Airport Go-Karts again in the future.

This place is hardly family friendly. Standing in line for 2 hours with 4 kids is not my idea of a…read moregood afternoon. After being told my 9 year old was tall enough to ride by herself we get to the front to be told that she isn't. Nice communication between staff members!!(sarcasm) so I had to wait with her and our other 2 while my husband went around with another one of our children. When we finally made it to the front (again)They refused to let me pull my friends from the back of line to ride with my other children so we could all get a turn. They refused to let my husband do a couple laps with our other kids. Instead the only response we got was, you have to wait in line. Another 2 hours??? Are you kidding me?? This is my first and last time I will EVER come to this place. There is no short line time, and we had to wait longer for the double go karts all to be told 3 were down so we had to go to the back of the line to start all over. HORRIBLE experience. Wouldn't recommend my enemy to this place.

I have to give 1 star but I'd like to give it none/0 & don't try to call any of the lines they…read moreoffer to speak to an associate or "leave a message for Jojo", no one ever answers and the vm is always full. I work in customer service and I can't believe these people, unbelievable and soooo unprofessional, I was shocked. I wouldn't have a job if I acted like that. I could write a paragraph on my last interaction there but it's not worth my time. Moving on....I will never go back again, I'd rather smoke cigarettes, yuck. Rude!

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I was there for my niece's birthday party. Every single table had a reserved sign on it. Our party…read morehad one of the long tables. There were at least a few dozen people in our party. The pizza was not good. We felt very rushed. Halfway through our party, the manager comes along and says he needs to move us to another table "so they can set up for another party". They grabbed everything off the long table and walked it all over to the other side of the party room and stacked everything on a small table only big enough for 2 people to sit. Even the seats had presents on them. We then had to continue the party with everyone standing. This place seems like they are seriously OVERBOOKED, and are basically shuffling people through the store as quickly as possible. They clearly care more about taking people's money than they do letting them have a good time, so that they'll return in the future. That's a very poor business model, IMO. I would never have a party at this place. The only nice part about it was the games.

Had fun here till the end. The manager working the prize area was so cold and made us feel so…read morerushed. It was my 1 year olds birthday, she was excited to pick a prize but the scowl and zero warmth from the prize counter was pretty shocking. I watched this guy (exhausted, I'm sure) yell at older kids to use the games properly but was shocked when he was rude