Rock solid service. Fair prices given the exceptional quality of work that John does. This is the…read moreplace to get your bike running smoothly and quietly. Excellent shop!

Great work great people fair price. They know their bikes no matter how old the cycle.read more

STOP LOOKING THIS IS THE PLACE YOU WANT !…read more Took my bike that I haven't been able to ride in the last year and a half. In about five minutes and had checked all the gears filled the tires with air and replaced the grips that had been worn out. Super professional, efficient and great service. I just moved here and this will be my bike shop going forward.

Ascent Cycling should be the industry standard. From their speedy, accurate repairs, to their…read moreexceptional customer service. Take notes, rinse and repeat.

Fantastic customer support. A bit different from past experiences where they did an assessment on…read moreyour bike and recommended service or replacement on about 10 items that you felt were just fine. Then you had to text back 'only do this and that'. I did not like that green eggs and ham. Anyway went in asking that my headset be greased expecting the same as above. Mech put it on stand, greased it up reassembled and said anything else- said no what do I owe you? NO CHARGE. So I tipped him. Your results may vary but If you go and get similar treatment give em a big tip. Awesome!

Brought my Specialized Epic Evo in for a front fork and rear shock service. Was told it would be…read moretwo weeks before they could even touch my bike to begin the work and that they would have to send the rear shock to a third party vendor (not Specialized) to have it serviced. I picked up my bike after 19 days at the shop, rear shock had still not been serviced. They said it had been returned from the vendor after not being received there (and after two weeks of sitting at Criterium before they sent it). Terrible service and I would not recommend this shop. Go to Pro Cycling instead.

I had been under the impression that I could ride a regular bike in Gatden of God's but it is…read morereally hilly. In my former triathlon life I could have done it but electric assist is more appropriate, especially in 45° weather. So I called after they closed but the owner picked up and helped me reserve 2 beach cruiser type bikes for the next morning. We were staying at Buffalo Lodge which is an affiliate so he bought the bikes to us. That was super convenient so we could leave our car at the lodge. We had a thorough instruction course and test ride and off we went. The bikes were well maintained and had good power. Comfortable and operated nicely. 2 hour rental was sufficient to see everything, explore a little and take lots of photos. There was a bag on the bike large enough to hold a jacket, snacks, lock, and the complimentary water. We were instructed to leave the bikes locked at our lodge and give the key to the front desk. Easy from start to end. Highly recommend.

We had a great time on these bikes going through Garden Of The Gods! Owners were super nice and…read moreextremely helpful! Check out this place and support small business!

Always purchase the warranty. I purchased a bicycle on July 4th and within a couple of days riding…read moreit, the rear tire popped twice. The staff at Colorado Springs Bike Shop were able to determine the cause and replaced the rear tire for me. I am satisfied customer. I am going to be a repeat customer at Colorado Springs Bike Shop.

Buyer beware and good luck getting a Aventon bike from this bike shop. They gladly take your money,…read morebut don't communicate anything and clearly are limited in their ordering abilities. Read on to learn more.... We came in to try and test out some e-bikes, but were not able to test anything as they have very little, to nothing, in stock. "Everything on the floor has been sold" we are told. Pretty much a don't touch kind of vibe... Kind of cold, but I get it, other peoples orders. We ordered 2 bikes anyway and paid $1000 to hold our place. They need the money down to help with order costs I was told. As we were ordering, I spoke about the tax rebate program Colorado is doing. The guy mentioned it was a rough burden on them as they had to front the cost and they had no ability to pre order any inventory. Explains the no-go on the test drive. I asked when we would get them and they said they get priority over ordering directly from Aventon's website, so about 3-4 week plus one week to build it. After waiting almost 2 months we call to find out where our bikes are as we have heard nothing from them. We were told they have have not even been ordered due to being out of stock?!? We were then told we will need to wait at least another month, or more, and that's IF they can get our order in. I get on Aventon's site and it says both bikes ARE in stock (Size and color), and will be shipped in just over a month if I order now. (I also checked a month and a half ago, when they were both in stock, and the site said I would have already got them from Aventon.) When I pointed that out trying to understand their process, they became oddly defensive and started to give are reasons why its bad to buy directly from Aventon, better to buy from them, you don't get the CO tax rebate from the website, and you need to wait. Very much a HA HA ,checkmate Mr customer kind of vibe..... So we sadly canceled the bike order and went elsewhere empty-handed. I guess we lucked out as I just saw Aventon increased their prices $200, as announced on their social media accounts, "due to ebike tariffs and increase in ocean freight". We had no documented price guarantee from anyone when we "ordered" the bikes, so we would have had to pay that increase. 1 star for a very disappointing experience.

Local beautiful Family owned ~ This shop is the true blue! Their passion and dedication to the…read moresport and to the folks who need a bike shop they can trust and share the enthusiasm is a Blessing that is becoming harder and harder to find . Mikes bike magic and expertise shines upon all bike styles. Dont hesitate to bring your mountain or road bikes over for the tune up you've been waiting for~ pedal passion lives!

What a rad shop! I finally made it into Wheel Good BMX today, and met the owners Michael and Kathy…read more They were super welcoming. This is a legit grassroots bike shop. Walking in made me feel like a kid again. This is just the kind of place I spent many an hour at as a teen. They carry all the essentials and parts in a wide array of prices to suit any budget or taste. I for sure will be back to support them.

Excellent experience! I ordered a bicycle helmet that was on sale, it came on time and was exactly…read moreas described. I liked it so much I decided to order another one in a different color. However, I was not sure of the color of the strap (I only like black) so I called. The gentleman that answered the phone did not have answer for me and he did not have the color I was looking for on the sales floor. He went to check the warehouse and put me on hold. Apparently the warehouse is huge and when he finally located the helmet in question I had been forwarded to his voice mail. I was very impressed that he called me right back and also had my answer - AND the helmet in question was not only in my size, but the only one left! Of course I bought it and was happy I bought it from them. Customer service, that's what it's all about. Excellent service! Thanks!

I placed an order and emailed the following morning (before it shipped) to ask if I could add a…read moresecond helmet to combine shipping. I was told by the sales team that the package had already left the warehouse and to place a new order separately. I double-checked the site and the item still showed as unfulfilled. Nonetheless I placed a second order and paid the extra shipping charge. Neither order shipped for three more days (so the first email I received was clearly a lie) - and when they finally did ship, they went out together in one package. So the response I received was inaccurate, and I paid $10 for shipping that wasn't necessary and also worse for the environment. I followed up asking if it was possible to get a refund of one of the shipping charges since there was only one shipment. I received another response from Jared that did not respond at all to my inquiry - it was clear he either didn't read it or "Jared" is a bot that just whiffed on the response. The helmets themselves arrived in good shape and the pricing was competitive. But the customer service response was inaccurate when it mattered and unresponsive when I followed up. That's too bad as Cambria is not living up to the Colorado Cyclist name.

The product quality and price is amazing. Great leathers!…read more The guys that run the shop have got your back-whatever you need. This is the place for all of my motorcycle needs!