Awesome experience and price for my 2026 GMC AT4! Special thanks to John Shoemaker for being…read morepatient and so helpful throughout the process. He returned every call, every time, to make sure the process went smoothly! Great job John!! Truck was delivered to GA without issue!

They sell awful used cars. Do not buy from this location from out of state. They will lie and tell…read moreyou the car has been inspected and is in good condition. I bought an older vehicle, within 2 weeks, I am over $3k in repairs that are needed. More are on the way. They are sleezy. Stay away from the sales rep named Ross. Get a 3rd party pre-purchase inspection, do not use the dealers recommended inspection companies. This entire dealership is a sham and sore on the car buying process. There is a reason this place is so poorly rated. Again, stay away.

They sold me a car that had been underwater, they didn't disclose that info or that the motor was…read morebad. I read my contract before purchasing because I was buying my car $10,000 cash and that's what you're supposed to do. Not one time did I come across a page that disclosed any major issues with my car. I had to sign the bottom of every sheet and I did just that. My car died a week and a half after I got it! In that time I did an oil change, a tune up, I had to replace the radiator and thermostat, and I kept getting a code saying the 5th cylinder in my motor was misfiring. The car died y'all it's been sitting in my driveway for a year and today I decided to check the seatbelts because from the beginning when I cleaned it out I kind of suspected water damage. They smell like mildew more and more the closer it gets to the end of the belt! But let me go back a little because when I contacted them about the other issues I was having after having the car 3 DAYS! at that time they told me I bought it as is and they weren't fixing anything and it's all on me now. He said it in the most grim way with an added chuckle. I said ok and went to seek legal advice but in the state of Illinois there are no lemon laws so I was stuck with this junk and I was helpless. Something said check your contract, why when I went to read I found a mysterious page saying that I would possibly have to replace the motor... I was like wait I e never seen this otherwise I wouldn't have bought the car at all. I then got excited because I had proof that they fraudulently sold me a car. They failed to disclose this information and they couldn't say I saw that page because guess what (remember when I told y'all I signed every page?) there was no signature. So I instantly called the lawyer and as I snapped pics to upload for the legal team I noticed my signature was not in a single piece of paper but how was that possible if he took it in the back for "copies" and he switched the contracts! I wanna say his name was Jim but forgive me if I'm wrong because it's been a year and I'm still going thru the legal side of it all. I don't hardly remember his name but I can tell you whoever works in that building that had surgery with in the last year (he told us he was going to be off awhile for it) is the guy I'm talking about so beware of the man with the cane because he's the worst kind of human, very dishonest, and shame on you sir! But let me add when I've told this story to people around me I've discovered two of them had been there and also were sold lemons so be careful and make sure you read your contracts and pay attention to everything like I did. I've contacted the attorney general and I'm pressing the issue y'all got the right one this time. I got nothing but time to sit in a court especially when I know I'm right. You will pay for what you did to me! Enjoy

Here is the email that I sent Jeremy and he just replied that that there is nothing he will do…read more i have all the records and documents showing exactly what i believe is unacceptable and I really would like to not have to deal with Ronnie at all if that is at all possible. Simply because he has already lied to me and caused me sleepless nights.. First off when i first called the dealership and he picked up the phone and ansured what few questions i had on the car which was.... Is it available? It does get 40 to 50 miles a gallon? And is their anything wrong with the car? He told me that their was not one thing wrong with the car those were his exact words and he never try's to mention anything about the Salvage Title not until after i had someone from work drop me off up their because i had no car at the time and he made sure to get the 2500 down payment from me and have me fill out half the paper work and then he springs it on me now its real slick how he gives you no time to find out what a salvage title even means i had no idea but if he could have told me just a hour earler i could have read up on it and would have diffenetley not have bought the car to begin with. And on top of that he didnt even sell it to me at the salvage title value which is $ 4300 i have the tax papers on that is what the state of missouri appraised it at. So he sells me a car for $ 9000 that is appraised at $4300 and that's not all the ad that you had on the car clearly says that it get around 45 miles to the gallon. Well just a couple of days after i bought it i knew that was not at all accurate because it only gets 12 to 15 miles a gallon reason the IMA battery is out on the car which is a $ 2500 dollar item now to me that qualifies as one thing being wrong with the car and two things the would be the Salvage Title. Now i did drive it back up to the dealership to see if he could have it fixed you know since it was right after i bought it and of course because he assured me their was not one thing wrong with the car.... but instead of helping me it just said well that sucks and let me know that it was my problem... OK so there are two options that i think is more than fair and i really hope that you agree the option being i have already paid more than what the car is valued at so 1st option being we clear the car note... if that is not possible for you than option 2 would be i bring the car back and just get refunded the money i paid on it one of these options could surely work. i really hope that you can work with me on the matter you can reach me at 903 910 9722 Now don't just go off my reviews please look them up on the BBB WEBSITE AS WELL THE BBB RECOMMENDS NOT DOING BUSINESS WITH THEM AT ALL COST!!!

No Pressure, No Surprises, No Bullcrap! The best Car buying Experience I've had by FAR has been…read moreworking with the Jack Schmitt Ford Team!

I came to buy a truck and the pasta was very quick. Although I did emphasize I had to be in and out…read moreof there pretty quickly due to nursing Bradley and Jack Garcia made it happen and we're very kind and thorough. Financing was a breeze. They offer lifetime free car washes when you buy a vehicle from here. Everyone was very pleasant highly recommend this location

This car wash is really close to home and I pass it daily on the way to work. Never a wait (maybe…read morethat's indicative of something --- but not in a good way). I prefer touchless car washes and this one has self service touch less, soft brush and the DIY car wash types. About half of my visits here end up with me NOT getting a car wash. It's real hit or miss. After selecting my wash preference, and inserting my credit card - nothing happens. I wait thinking it's delaying the transaction. Nothing. I cancel that transaction. Repeat the process. Nada. Try again. Cancel the transaction-again. At this point I give up and back out and away. Executive Car Wash?? What a misnomer. I'll just bypass Executive and drive to Edwardsville for a car wash from here on out.

I should have read the reviews first. I took my new car to Executive Car Wash in Maryville…read moreIllinois because they have a touch free automatic bay. I selected the highest level wash. There was very little difference in the car between going in and coming out, other than the dirt was wet. There is no attendant on duty and the only phone number I was able to find for this car wash appears to go to a fax machine. I will continue to try to get the $8 fee refunded or the charge to my credit card reversed.

DO NOT BUY FROM INSTACREDIT AUTOMART - COLLINSVILLE LOCATION…read more Absolutely the worst car buying experience I've ever had. The staff is incredibly rude, they never answer the phone, and once they get your money, they couldn't care less about you. I bought a 2012 Ford Focus, and three days after driving it off the lot, the transmission completely failed. On top of that, the back window stopped working too. While cleaning the car, I found a "NOT READY TO SELL" sign hidden under the floor mat. When I brought it up, they claimed it was "routine signage" and that the car was ready to sell - what a joke. I had to argue and threaten legal action just to get them to fix the transmission. They took the car and kept it for two weeks, trying to repair it. The back window remained broken -- they said it was an electrical issue and couldn't figure it out. Once I finally got the car back, the ABS and traction control lights started coming on randomly. I didn't even bother calling them back because I knew it would just turn into another argument. To make things worse, they insisted I still had to make payments on the car during the two weeks they had it, even though I didn't have the car. They promised to credit my account for that time, but surprise -- they never did. A month later, they even tried to disable my car remotely because of a "missed payment" -- which was during the period they were supposedly giving me a credit for. Fast forward 6 months: transmission fails AGAIN. I was told the replacement came with a lifetime warranty, but now they claim it was only a 6-month warranty, and that it had expired at the beginning of the month, not the actual purchase date. Convenient, right? I finally gave up and told them I wanted to return the vehicle. They said they'd pick it up "when they want to" and when I called back, I was told they only pick up cars that they feel are worth it -- and was sarcastically asked, "Did you really think you could get a 2012 and not have any problems?" For context: I'm paying $500/month not including insurance for this absolute lemon. They sold me a junky, unsafe, unreliable vehicle, and then treated me like garbage every step of the way. Avoid InstaCredit AutoMart in Collinsville like the plague. Unprofessional, dishonest, and clearly only in it for the money -- once you sign, you're on your own. This place should not be in business.

Buy anywhere but here they suck. Car shuts off if you're late by even one day very inconvenient and…read moreunprofessional practices. I wouldn't even give them one star if I could. Buy anywhere else but here!!!

I recently took my jeep to cassan's in edwardsville, for air conditioner problems. they fixed it…read morefor me immediately professionally and reliability was everything that I wished for... I will definitely be taking my jeep back there for any other problems.Thank you again for your professional service and honesty.It's rare to find that these days in a dealership....

Terrible service customer service. You would think they are doing you a favor when asking them for…read morean appointment. They are very rude. Smiles are free and they do not hand them out. Their's an older guy in the service department that's the worst. I have 3 jeeps and it's easier to take to Cassens but I will have to go to Wood River. Simple kindness goes a long way.

Buyer beware of this place. Bought a car from them that started breaking down 6 days after…read morepurchase. Had to do repair after repair. Bought the extended warranty which would not cover anything unless it was a faulty part in their terms. After putting alot of money into, found the engine to be no good. Go shop elsewhere.

This place is amazing! I bought a couple cars from Paul over the last few years, he sold me a great…read morevehicle and warranty a few years after I bought the car and several thousands of miles later, I was glad I bought the most amazing warranty. I had a small issue, and it only cost me $100 deductible to make my car like new again!!!... I'm buying all my cars here from now on....