My cheap little laptop laid down on me. I've had it for 5 years and paid $500 for it and it has…read morebeen a little trooper. For over a year, the screen had to be opened where you wanted it before you turned it on because if you moved the machine virtually at all and the screen jiggled it would lock up, necessitating a restart. Then, suddenly, it refused to boot up in any screen position. I brought it to PC Werx. The gentleman who came out to look at it plugged in a separate monitor and talked with me about his concerns and let me make the decision to not invest any more money in this one because the repair could easily be more expensive than the residual value of the machine. When he asked me if there was information on it that I needed to keep, that was a no, so, there was no urgent need to do anything with it. He mentioned a retailer that he has had good experience with and that happened to be where I buy virtually all computer related hardware, we shook hands and he said thank you. I mean, I'm sure he could have repaired my machine, but he gently let me know his suggestion is to spend my money on something that I'd get better service out of rather than into the one I've worn out.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

They were honest and efficient. I like these guys! I am definitely going back with them for an…read moreadditional service that I may need. Their pricing is more than fair. He replaced the battery on my MacBook Pro and it works like brand new again. I am quite happy with their work.

If I could give zero stars, I would. My boyfriend and I went in just to fix the back glass on my…read moreiPhone 14 Pro Max. During the repair, they accidentally broke the front glass and replaced it. We were only charged for the back glass, so I thought all was fine. Later that day, my phone started glitching -- the screen wouldn't stay on, it stopped responding, and went black during calls. I don't live in Rowlett, so I couldn't return right away. When I called to complain, the man said I'd have to pay for them to fix the front glass THEY broke and reinstalled wrong. Terrible service.

James Duncan is great at setting up a new computer and migrating info from the old pc to the new…read more Highly recommend him. He definitely went the extra mile for us and was reasonable for the amount of time it required to get things working.

A little expensive, but eventually he fixed the problem that I had called him for. At first, he had…read moretrouble trying to figure out how to connect my printer, but in the end, he figured it out and all was good.

My laptop had died on me. Justin was able to diagnose within an hour after dropping it off. He let…read moreme know that the motherboard had gone out and would cost $400 to repair. I decided to purchase a new laptop which he spent about 30 minutes on the phone with me while I was at Best Buy to council me on which one would be best for my needs. Who does that? I even got a thank you note! He was able to transfer all my data files and pictures to new laptop. Grrrreat customer service!!!

From the owner: Providing the customer with quality work and communication. Solving any and all computer and…read morenetworking needs.

What a joke. Claim they're extremely booked and will have u on their waiting list. And never get…read moreback to u. Wouldn't recommend

Anthony is absolutely great. He installed our cameras and central computer server nearly 4 years…read moreago. They're literally available 24/7 and even if you contact them for emergencies they will do everything in their power to address the issue in the same day. They once picked up our server at 10pm and delivered it back shortly after midnight fully fixed. I simply know that my business can rely on this company no matter what happens. Prices are reasonable and so far, after 4yrs I am highly satisfied with Tech Responders.

Bipin did a wonderful job! I dropped off my wife's ipad this morning and he had it repaired within…read morea few hours. Very fast, knowledgeable and excellent service. Wife broke the mini lightning cable port. Bipin was able to replace! He has also repaired and worked on my three other computers in the past.

Amazing, fast service! Our daughter dropped a laptop & it would not turn on. They fixed the laptop…read morein less than an hour! Thank you iFixDallas!

Nate is wonderful!! So helpful, professional and knowledgeable of computers. He got mine fixed so…read morequickly, and I'm now using my laptop to type this review! I'm so blessed to have came across Nate! He's awesome, call or go to him for any computer issue!!! Thanks Nate!

Great company for the home user or the small biz. I have…read morebeen using Nates on and off for over 5yrs and there is no other that is as reliable across the board. Drew, prime tech, is old school and does not overload you or tries to impress you with all the new technological words. He impresses with his ability to resolve and deliver. I have bought computers, parts and had services done here and again, there is no other for me.