I definitely recommend them. My fam and I needed a ride to ohare and back for a vacation. We opted…read morefor the large black SUV and everything was great. It seems when you request black car service, the drivers know you're not in it for a conversation, and honestly that was nice. I've taken lots of limos in the past and it's usually a gab fest. We enjoyed the silence. My one suggestion would be that they send you a text, or call you, the night before to confirm your ride. I didn't receive either and ended up calling at 9pm the night before just to make sure all was good. The driver did text me exactly at our pickup time the next morning and arrived promptly for pickup at my house.

Peter is excellent, we have used American Limo Naperville for 20 plus years and have always been…read moresatisfied with all are rides.

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

I recently flew into O'Hare International Airport for a business conference in Naperville…read more I made a last minute reservation with Naperville Service Limo & I couldn't have been more pleased. The driver arrived on time in a professional matter. I was relaxed and didn't have to worry about anything. Although the drive was roughly 30 miles from O'Hare International, it felt more like 10 minutes! The owner of the company even called me to make sure I had a wonderful experience. I would recommended this company to anyone, and I will be using them again soon.

This was my third time using Americar Shuttle and I was once again pleased with the reservation…read moreprocess, professionalism and flexibility with reservations details. My driver was friendly, on time and arrived with a clean car. My only con would be the lack of refreshments. I am not sure if this is guaranteed within their service but the last few times I booked the driver had bottle waters available. I just expected this amenity to be consistent considering gratuity is included within the pricing. Overall the service was great but I believe this company may outsource their drivers so I may use another company that has a standard when it comes to vehicle model etc.

Got no showed. Main company number doesn't work. Driver's goes straight to voicemail. No reply on…read moreemail sent.

Recently used them for travel out of O'Hare Airport. Both ways. There were 2 different drivers and…read moreboth were on time and competent drivers. They were each in their own personal vehicles, which were clean and recent vintage. Our flight home was delayed several times, and they were monitoring the flight and said we didn't need to even notify them(but we did). One driver had his mask on, but we had to ask the second one to put his on. Dont you just love pandemic times....

Booked a car for early in the morning worried that I wouldn't be able to get an Uber at the time. I…read morereceived a confirmation email and figured that was that. Waited outside, no call, no show, couldn't get another ride in time. Missed my flight to California, it's okay just $500 for another last minute flight. Don't worry though, they emailed me again 7 hours after my pick up time to tell me that I didn't give them enough notice.

My experience is probably between a 3 and a 4. I utilized this service for wedding day…read moretransportation. I discovered the company by reaching out to several vendors on Yelp. For what I was looking for, they offered the best pricing, and I assumed they would know the area as their office was close to our destinations. Over the phone for the booking, I felt like they took a lot of notes for the details/requests. I had a couple of things that did cause some frustration. 1. Multiple charges to my credit card. (They accidentally charged me for each quote instead of the final amount) It took several calls and emails to get them to refund the overcharge payment. 2. Upon booking, I was given one driver's contact information. As I was trying to organize wedding guests, I provided the original driver contact information to guests. A different driver called me the day of the event. It didn't appear that he received all of the notes for the event. As I was in the midst of being busy with wedding prep, my maid of honor took control to get everything/everyone organized . Another positive: The car we booked was the car received. The car was clean, and everyone got to/from the event safely. Driver was friendly.

We used this company Christmas Eve for a lights tour and it was AMAZING! Our driver was Robert and…read morehe mapped out the entire route, gave us an aux cord to play our music and was so nice!! It definitely exceeded our expectations!!

A relative had recommended this company, and I am glad we took their advice. Vince was a pleasure…read moreto get to know. He's very professional and personable. A hard working dad who loves his family. We utilized his service to take us to O'Hare airport and then again from O'Hare home. We booked his services on the phone, and he confirmed by text 24 hours before our flight each time. He knows his way around the Chicago area very well and was a careful and safe driver. He was early to our home for our pickup in the morning, and was waiting for us for our flight home as our flight was delayed (in the evening) so we never had to wait for him. Very clean car. Helped us with our bags. We will certainly utilize his business again and would not hesitate to recommend him.

Booked a car (Lincoln navigator) online for a trip to Midway. Didn't get a Lincoln, instead got an…read moreactual mini bus with uncomfortable seats which stank of smoke. To top it off, driver asked me for directions to the airport! Total bait and switch, do not recommend.

Very punctual and friendly. Cars were clean. We will use them for our limo service for now on.read more

Highly recommended. Arrived on time...helped with bags. Took the best route to airport and the…read morepirce was reasonable. Car sizeable and comfy!

Best taxi service around. They are always on time, helpful with luggage and baby gear! The only…read moreservice I use!!

Hesham was so easy to work with to book our pickup to O'Hare. Willie, our driver was on time, very…read morekind and a pleasure to drive with!

Excellent service used a stretch limo for New Year's Eve. Very satisfied, it was worth it.read more

We travelled out of the country and needed a ride to and from the airport. If you don't use a limo…read moreservice all of the time it is hard to know who is a good one. I called Suburban Rides and was very happy from start to finish. Scheduling the pickups was easy and both drivers we had were great. If you are looking for a ride to the airport and live in the western suburbs, I would call Suburban Rides. You'll get there on time in a comfortable vehicle. If you need a ride from the airport, call them. Our driver was there to pick us up within 5 minutes of our exiting the terminal. Next time we travel, we will use them again. It's that simple!