Roy is the best in the business hands down. 100% recommend buying anything he is selling. He knows the high-end car market like no other. I purchased a Bentley from him, without a doubt the best car buying experience I've had. He is also very picky about the cars he buys so if he has it for sale you know its a solid car. read more

Royal Carriage - Car Dealers Near Me - Las Vegas, Nevada

I found the car I would eventually purchase on CARS.com at about 2 am in the morning. I sent an email to the dealership and went to sleep. When I started my day, I didn't noticed that Roy had sent an email asking about the interest I had in the vehicle. He later called me during the only time that I could have answered. Good timing. Long story short, I flew into town, test drove the car, and he was able to meet my price without much haggling. We finished the entire deal within one hour and I was on my way with a beautiful mint condition Cadillac that I been searching for, for weeks!! Great car, great personality, and smooth transaction. What more could I ask for. Highly recommend this dealer. I will be dealing with him when I'm ready to buy my dream car. Bentley of course read more

Royal Carriage - Car Dealers Near Me - Las Vegas, Nevada

Roy was excellent and beyond knowledgeable during the entire process. From the beginning he made us feel comfortable and everything ran seamlessly. We are extremely happy with the Maserati Quattroporte S we purchased and will be using Roy exclusively on all our future purchases. read more

Royal Carriage - Our purchase with Roy and we couldn't be more thrilled! Maserati Quattroporte S - Car Dealers Near Me - Las Vegas, Nevada

Exceptional buying experience, from select inventory of special cars to friendly customer service. Roy responded to my initial inquiry quickly, we scheduled a time to view and test-drive the car and discussed next steps. Royal Carriage was a much better experience than I expected; faster, friendly and the whole transaction took less than a week from my initial contact to when I drove off with my new ride. read more

Wow! Roy was fantastic to deal with. THIS is the dealer experience you want! I had been looking for a specific suv ( exterior color, interior color, miles AND price) and Roy did not disappoint! We drove up from Phoenix to pick it up and Roy and Jana were very hospitable and ready with a beautiful car. My 12 year old had a blast! I knew from the minute I talked to Roy that he was legit and that we could trust him. We will be going back up to Vegas to visit as we made a friend as well! Do yourself a favor and call Roy! read more

Royal Carriage - Wife's new suv! - Car Dealers Near Me - Las Vegas, Nevada

Roy Wong did a great job helping me find the car of my dreams. He found this vehicle for less then 15% less then i could find it and earned his fee. Very honest, straight forward an overall great experience. Thanks Roy. read more

I purchased a Jaguar F-Type from Royal Carriage earlier this year (2020) Logistically, I thought it would be problematic because I live in Los Angeles but Roy made the purchase easy. He took many high res photos , pointing out the minor flaws in the vehicle(as there are with any pre-owned vehicle), he also provided the current Carfax. After a brief negotiation, Roy covered the shipping and made sure that it was in an enclosed auto carrier. I would recommend the services of Roy and Royal Carriage to anyone who is shopping for a luxury vehicle. read more

Roy was an awesome trustful, dealer. He went above and behind to make my purchase from another state seem less. The car was priced right, he coordinated the shipment and even went above and beyond to help me with my out of state title and registration. Ethical and detail oriented. He knows his stuff. read more

Royal Carriage - Car Dealers Near Me - Las Vegas, Nevada

Bought a 2012 BMW M3 from Roy the owner of this shady business in July 16 of 2015. This guy told me the car has never been in any accident and showed me a clean car fax. When I took the car into BMW of Ontario for service Dec 31st 2015, they told me the car has definitely been in a front end collision before. The hood and fender of the car were removed to repair the suspension components. After I learned this, I texted Roy back and forth for 2 days and he finally admitted that the car had accident before and told me the warranty wouldn't be affected!!!!???? The stupid stuff he texted me to try to hide this is just laughable Bottom line is, this is a business not worthy of your trust or $, but since I had to learn this the hard way, my next step would be to sue these jokers for my damages read more

My mom and I purchased a car from Roy. He made the experience great! It was fast and easy! We love the car! It is exactly what we were looking for. Thanks Roy! read more

Roy promised something he couldn't deliver. I found my perfect Porsche on my own, and he is still keeping my $2,500 finders fee, even though he failed to produce the result he promised me . . . I found my car on my own after 6 weeks of him trying to get me to buy a car I didn't ask for. . . . Gray is not a color I asked for, but he kept pushing those on me cuz he couldn't find what I asked for. Claiming Caymans were built for men, thus the silver, black and white colors. He has a big hat and no cattle. He did help my neighbor, which is why I trusted him, but no go for me. It is interesting that my neighbors review doesn't show on Yelp. Like I said, big hat, no cattle. He showed me five cars in 6 weeks. Three were the wrong color and did not have the PDK and Chrono pkg. he. Wouldn't let me buy the yellow one, claiming we should wait for a lower price. The other possibility went for $10k higher than he claimed he could get one for me. He tried to get me to buy two cars in the wrong color without the PDK and Chrono, then complains to me he us spending too much time on my purchase and my parents should have let me play with silver Barbies, then I. Would like all the silver cars out there. Really Roy, this was not my first rodeo in buying a Porsche. Shame on you. read more

What an absolutely amazing "car buying" experience. Roy is a consummate professional when it comes to selling a car - friendly, knowledgeable, helpful and best of all, not out there to steal your money like most other dealerships. He has limited high-end and exotic cars but what he has in his inventory are absolutely magnificent in terms of model, mileage, condition, and cost. He only picks out the absolute best vehicles with no prior damage or accident so you are buying something exceptional. You are one of a kind Roy and I'm certainly coming back to buy another one from you for my wife. THANK YOU for making it an absolute pleasure buying my Porsche Panamera 4S from you. read more

Roy is passionate about cars and about matching people up with the right one. He is trustworthy and fair. I would highly recommend him to others and I would definitely purchase another car from him again. read more

Close friends of mine purchased a lovely Maserati from Roy at Royal Carriage auto sales and highly recommended this gentlemen!When I was ready to purchase my luxury car he was who I called.Roy is down to earth,kind,and very much the car enthusiast!!Roy knows his cars!!Roy explained every feature of my Porsche Panamera and I couldn't be happier with the entire experience from my first phone call to him to him handing me the keys to this beauty!I will only go through this man for any and all future car purchases!He cares about the car he's selling you and it's new owner! read more

Roy was great. Very responsive and the car lived up to my high expectations. I purchased the car sight unseen (due to COVID and I was out of state) and the car is beautiful. I appreciate Roy going the extra mile to line up delivery and deal with out of state registration. read more

Great experience with superior service. We just have had the car a few days and it seems great. Mr. Wong was very personable and honorable.

This is an updated review as we just purchased our 5th vehicle from Royal Carriage! We were interested in purchasing a car with very specific options and features. Roy was terrific in assisting us and fulfilling our wish list. We received personalized customer service without hassle. Now this is the way to purchase a vehicle, thank you Roy!! read more

I have to say that buying my Jaguar F Type was the easiest car purchase I have ever made. Roy was honest, straightforward, and took care of all the details without a hitch. The car was delivered in excellent condition as promised and there were no hidden fees or surprises. I recommend him to anyone who wants a hassle-free, worry free experience in buying a high end auto. Thanks Roy. Very happy read more

I'd give it zero if I could. I called in this morning because of a car I saw on auto trader, I asked if I could test drive it. I was told they only allow test drives after they have run my credit. There is no way I'm going to let every dealership where I test drive a car run my credit. That is something that is only done once I have selected a car and if i am going to try and get approved for credit. I am planning on paying with cash so why in the world would I ever allow them to run my credit. When I informed him that I would not allow them to run my credit in order to test drive he told me they would not do business with me and hung up. This is terrible customer service and not a single other dealership or private seller that I called had any issue with me test driving any cars I called about. This is not how customers should be treated and I wanted to leave this review as a warning to all other potential customers that if you want to be treated well with respect this is not the place for you. Edit- just to your point about other dealerships, while I was looking at cars I was able to test drive a M5, jaguar XJR, CL600, CLS63 AMG among others before I decided on buying a XFR in cash. I was never once asked by anyone else to run my credit. read more

Bought my dream car from Roy and this was such an amazing experience , not having much knowledge on how everything would work out purchasing through a private dealer it was the best decision. Not only did I not have to deal with Carmax but he had everything done for me to make it as simple as possible. Gave me so much knowledge about my car and future tips including how to make my credit better haha , such a genuine person and seems to love what he does Got rid of my car and left with a great deal and something I love ! read more

I bought Mercedes SL600 from Roy in March 2013. I would like to say that buying a car from Roy was an unusually pleasant experience. Roy is not just an honest person, but he is also capable of finding and offering quality cars to the public. He is posting tons of pictures in an original resolution and not doctoring them in Photoshop as I have seen many times before with other dealers. The car looked much better in person than it did on the posted pictures. I have been looking for a similar car for a few months on the internet every day, but could not find one even close to this one, because of higher mileage, price, condition, carfax, etc. I have no idea how Roy finds his cars. However, I am sure that he has a rare skill for finding indisputable gems! Thanks Roy! *** Update Apr 14th, 2016. Now, after three years, I am still very happy with my SL. I am looking to buy another car and I will certainly ask Roy to find one for me. I find Roy a professional, honest, and pleasure to deal with. Thanks again! read more

I purchased a 2011 Maserati GranTurismo Cabriolet from Roy at Royal Carriage LLC. The purchase went flawless. He honored his Autotrader price and gave me a bit of small discount more. He worked directly with my bank for the financing and then helped get the car titled in Texas without any problems. All I had to do was fly into Las Vegas, Uber to his house, sign the title paperwork and drive away. It was one of the easiest car deals I've ever made. If I'm ever in the market for another exotic car such as a Maserati, I'll certainly contact him again. Give him a try. You will not be disappointed. read more

After searching for two years for a very specific car, I found it and am so grateful now that I did! I was so nervous about purchasing a vehicle, sight unseen, via the Internet. I wanted to trade my (then) current vehicle and there were a lot of details and questions to work through. Roy was amazing through it all. He was responsive, knowledgeable, detail oriented, and super accommodating! He made the process easy and even worked with shipping vendors to be sure I received my new vehicle in just two days, record time! The car was perfect! Everything he promised and showed in photos!!! I would recommend Royal Carriage to anyone and certainly hope to do business with them in the future! Roy, thanks for being a true class act, and for making my dream car my reality car!!! read more

My purchase of an automobile from Royal Carriage was the Best car buying experience I have had in my 50 odd years of car buying. Roy has a friendly , fun approach to car selling. His process is simple and straight forward. Roy took care of everything. He had the car detailed, paid the fees and taxes and ordered my license plates. The total amount of time for the paper work was around 30 minutes and he was interrupted by a phone call. He apologized, but he explained to me why he had to take the call. Roy has a niche in the previously owned auto selling business. He specializes in only the finest. Sometime after the sale I had a conversation with Roy about a friends need for a SUV. He didn't need to tell me that he had non in his inventory. He did explain to me the process he has of finding most anything a person requires and the circumstances that will determine whither it is to the buyers advantage or not for him to do so. Royal Carriage is excellent ! Thank You Roy Bill read more

Living in Las Vegas, you get the opportunity to see and experience a plethora of amazing things that you'll never experience anywhere else in the world. Such is the clearly the case when I decided to shop for a Bentley, and spoke with Owner Roy Wong of Royal Carriage over the phone who literally blew me out the water with his detailed knowledge of the car, its history and well as getting a sense that I was dealing with not only an auto enthusiast, but a very special and caring individual - the total polar opposite of most car salesmen. After describing the car so thoroughly and efficiently, Roy had answered all of the questions I had even before I had a chance to ask them. And when I made an appointment to see the vehicle, I was totally blown out the water because the car was not only as-advertised, but looked even better than the detailed photos posted online (and the paperwork process was seamless and actually pleasurable - unlike the usual car dealership that can take hours upon hours before you can ride away in your new car. My ultra Luxurious and immaculately beautiful 2008 Bently Continental proves that you don't have to pay out the ears to acquire top-of-the-line luxury automobiles. It also demonstrates that expensive big budget car dealerships aren't the only ones that can deliver outstanding, sterling and superior services to their customers because Roy can go toe-toe with them, but also save you the customer, a lot of cash! Thanks a million Roy! You are truly one of a kind! John H, Las Vegas 6/28/'19 read more

This is a great place to buy a luxury car and save thousands. The vehicles are used, and you should have a car inspected before you buy. Do your homework before you buy, so you know what issues might exist on the car. All of the vehicles I looked at were in really good condition, but they were used and sometimes there were minor issues. We are thrilled with our Mercedes and Roy is great to deal with. I highly recommend them. read more

Oh my...where do I begin! Let me just preempt this by saying I am an extremely selective individual when it comes to my purchases. And even more so when purchasing something that was pre-owned. I spoke on the phone with Roy for an extended period of time and found him to be very personable, patient (even with ALL of my interrogating!), knowledgeable, trustworthy, funny and honestly, just a very pleasant individual. After feeling comfortable with our long conversation, my husband and I purchased plane tickets and flew out to Vegas. We met at his beautiful home and also met his even more beautiful wife, Jana. The hospitality that they provided was impeccable! We ended up purchasing our gorgeous Maserati GranTurismo C. Everything Roy stated as far as the condition of the car was spot on, and then some! The transaction went as smooth as anyone could expect. Roy & Jana, not only have you gained a future customer...but add two more friends to your list! Thank you for everything! read more

I purchased a 2014 Mercedes Cls550 from Roy. I live in Florida. So I was a little nervous about purchasing a vehicle with out seeing. Roy made the process very easy and non stressful. Thank you. The vehicle is amazing. read more

I decided it was time to buy my dream car, so after much research I came across Roy the owner of Royal Carriage. I met with Roy and right away I was really impressed with not only his knowledge of luxury and exotic cars but also his passion. I own a business and you don't often find people who are passionate about what they do. After talking about what I wanted Roy showed me a beautiful Bentley GT Continental. I fell in love and Roy informed on every step of the way to purchase my black beauty. He even worked with my bank and worked with me on the price a little. I really felt he wanted me to have this car not to sell it but to match a owner with one of his babies. I have never had such a easy enjoyable car buying experience. Even after I purchased the vehicle the low beam light went out 2 weeks later and Roy told me where to go and even took care of the bill. He didn't have to do that but I was very impressed that he did. I would recommend to anyone trying to purchase a high end or exotic car. Please contact Roy he will help you every step of the way. I've learned more from him since buying the car than ever before and I have owned several Mercedes and BMW's. Roy has continues to answer my calls and feed me info about my car and recommendations on where to go. He is a true professional who has the integrity, knowledge, and love for what he does. I would not go anywhere else and look forward to working with him again in the future. read more

I recently purchased a new car from Roy and I could not be more pleased with the professionalism, efficiency and overall customer service involved. If you are in the market for a luxury vehicle, Royal Carriage is an absolute must to deal with. Straight forward, extremely knowledgeable and a delight to work with. Went above and beyond to ensure a smooth process and enjoyable experience. Thank you Roy! I am extremely pleased with this purchase. read more

Bought a 2015 Audi S5 using Roy's services. He is great to work with and I give him an unqualified recommendation. I know others who have purchased cars from Roy, including my business partner, which is how I came to know him. Everyone I know has nothing but great things to say about their experience. Do yourself a favor and buy your next vehicle from Roy. read more

Along with everyone else I was concerned about purchasing a car sight unseen. (Especially when that car is a Maserati!). Before we traveled to Las Vegas I had several emails and phone conversations with Roy. He is very knowledgable and easy to work with. He took my BMW in on trade with no issues and it was possibly the easiest purchase of a car I have ever made. I hesitate to look at his website for fear I might want to trade up! I purchased my car, a Granturismo, 10 months ago and have loved it ever since. Roy is awesome and I can't say enough about our positive experience. Thanks again, Roy! read more

I am from the Dallas area and contacted Roy about a white Jaguar F Type. He was very open and was easy to talk to, a good sign. The negotiation was easy and we completed the deal. I took delivery of the car and then realized it needed a service, per the computer. No problem, however these aren't free (included) like they are on BMWs. Roy was good enough to cut me a check for the full amount of the service...over $300, after the deal was done! Not too many guys would write a check after the paperwork in completed and they don't have to. Impressive. He only carries nice stuff, go see him or give him a call! read more

I'm extremely picky with the cars I like to own. Roy was beyond amazing and got me more than I asked for. I will be recommending Royal Carriage to all my friends. read more

I have purchased 3 vehicles from Roy in the last 7 years - 2 BMW X5's and 1 Mercedes ML350, plus sold a few. I was thrilled with every transaction and Roy made it so easy for me to keep upgrading my vehicles that even my CPA was even pleased! He's the 1st car dealer that I've dealt with that I didn't feel like taking a shower after talking to him! He is honest and straight forward, if he tells you something about a car, you can be sure that it's true. Each vehicle I purchased was perfect and met all of my expectations. I highly recommend Royal Carriage and look forward to my next purchase from them. read more

Based on my recent experience w/Roy at Royal Carriage I recommend you avoid them at all costs. When I purchased my 2007 Bentley I was informed it wouldn't need servicing for 8-10k miles. When I took it in it turned out it was late for a major 8 yr. service which wound up costing me over $3,500 as the tires (surprise) also needed replacing.In short,have your vehicle checked out thoroughly before purchasing if you're compelled to business there.Do not believe a word. read more

I have purchased 3 vehicles over the last 7 years from Roy at Royal Carriage and couldn't be happier with each one. I consistently moved up, starting with the BMW X5 3.0, then to a BMW X5 4.8i and then my current baby, a Mercedes ML550. Each vehicle was purchased without a test drive or visual inspection and based solely on the information Roy provided me. When the vehicles arrived via car carrier, everything Roy said about each vehicle was true. I expected a few blemishes that maybe wouldn't be seen in the photos, but each car was prettier in person! I will only use Roy for my vehicle purchases and have referred several family members and friends to him as well. We are all thrilled with our vehicles. A pleasure to do business with them and I'm looking at their current inventory for my next purchase! read more