Inconsistent af! These bitches work whenever they want to... always closed don't matter what time of day it is.

Unbelievable. The girls working today did not even acknowledge us. Out of chai - came from her frowned face and no other sentiments. We would have chose something else if her or her coworker would even acknowledge us. My boyfriend pulled me away - as as he did not want to support such a poorly run establishment. Horrible attitudes- how they are even employed here - is poor judgement of the company. Press Coffee - close by was happy to see us, friendly and seemed to at least "like" their job. Boooo Press! Boooo! read more

Legit lattes here... l'm a coffee fanatic and royal gets it right. My favorite is the house special latte with honey cinnamon and vanilla- the afternoon delight!! read more

Royal Coffee Bar - Vanilla latte & banana bread - Coffee & Tea Near Me - Phoenix, Arizona

This place is cute! Met a girlfriend here for morning beverages and was delighted by the tea flavors they have available. Also, love that they use loose tea leaves. I tried the Nilla Mint Green Tea which has a sweet, but not overly sweet taste. It's a flavor I have definitely never experienced before. The barista was very friendly and offered recommendations. I will go here again read more

Royal Coffee Bar - Nilla Mint Green Tea - Coffee & Tea Near Me - Phoenix, Arizona

The barista, not sure I should call him that, made one of the worst coffees I've ever had. I just wanted an 8oz latte, the smallest size they have is a 12oz so went with that (never a good sign). The coffee came back with no effort to froth the milk - just hot milk with no latte art. One sip and straight in the trash - very disappointing read more

Not even worth one star. Go around the corner to Press instead. A terrible experience. The person working kept his head on the counter and only lifted it to answer a question. When we said we'd go elsewhere he said "great". I've never seen anything like it. Hope the owners read this and get that guy out now! read more

So excited to have another Royal back in my life! I worked in downtown Phoenix before, and I was sad to see Royal leave back in the day. I never made it to Royal at the Market - sadly I reverted back to corporate America coffee after Royal left downtown. Luckily, Biltmore Fashion Park has been really pushing the opening of this coffee bar at the Red Door spa. After waiting for it to open, I finally went down there today. Sure, they are just opening, so there's some kinks. Today they didn't have a ton of syrup selections, including my favorite almond rocca. However, they're getting them all in very soon! AND they offer almond milk - how awesome! They've got three benches inside too. Although it's pretty small, and awkwardly has an elevator leading up to the Red Door spa, I think it's a pretty cool space. Can't wait till they get up and running and bring some decent coffee to the Biltmore. Great hours too - open early! ***If you've never had Royal before, please go try it.*** I think their lattes have a very unique flavor, something I haven't found in any other coffee joint. I can't believe I didn't drive to the Market location before this - but now I have something closer! Some tips - park by the Capital Grill and the big red door (duh). Luckily they have a Royal at the Biltmore sign on the window, or else I might have missed it. It'd be awesome to nab a 20 minute spot outside Mojo Yogurt too. They have a token validation machine, so don't be afraid to park in the token lot! read more

Royal Coffee Bar - The big red front door! - Coffee & Tea Near Me - Phoenix, Arizona

I love my Royal latte. There is no denying it, no way around it. The space is exquisite... mint green with wood accent and polished silver. While the look is similar, it is also a different vibe with unique coffee cups from Alessi (store inside Biltmore as well), a quieter tone (nice escape from the stuffiness that Biltmore imposes at times) and relaxing music accented with smooth espresso and warm oatmeal. The staff is warm, kind and friendly--per usual. I am anticipating their expanded line as the new location grows (and pastries in the morning)! read more

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While wandering the Union, my husband and I decided to grab some much needed caffeine. While there is no official menu, they make the normal variety of hot and cold coffee drinks - espresso, lattes, cold brew, etc. I ordered two iced vanilla lattes in the 16oz size. The barista, I wish I remembered her name, was extremely friendly, helpful, and kind. While she made the drinks, she chatted with me and was a lot more interactive than some baristas. The shop is rather small - barely enough room for two people behind the bar. This a huge positive in my book. Not only can you see everything - from the fridge to the espresso machine, but you can watch your drink being crafted right in front of you. Plus, with a smaller space, things can be kept simple and efficient. To top things off, my order was under $8. My husband was super impressed because normally I'm shelling out $10 or more for two drinks. When our drinks were ready, it was love at first sip. They were really good! They were sweet but not too sweet. The espresso flavor was there and it was smooth. My husband said it was the best latte he has had in a while. I'd have to agree; I really liked my latte and would definitely come back. read more

I love this second location in the Royal coffee series as much as the one at the market! Since it's summer - I thought I should mention that the iced coffee is so smooth and amazing that you don't even have to add anything to it!! Don't believe me? Ask for a sample next time you are here and I guarantee you will be astounded! A quiet and chill atmosphere if you want to work/study/read as well as a great place for delicious grab n' go coffee in the Biltmore area! read more

Deeeelicious latte. I stopped by for a quick afternoon jolt while holiday shopping with the mister. It's refreshing to get a latte and a bottled beverage for under $7. Two thumbs up!! I will likely be hitting up Royal on future visits to the Biltmore. Fyi, they are located next to the Queen Creek Olive Mill cafe. read more

Royal Coffee Bar - Caramel latte! - Coffee & Tea Near Me - Phoenix, Arizona

For the last 2 weekends in a row there has been a sign up that say be right back and last week it was 40 minutes before they came back today there is an event / live music in the grass right in front of the place and same thing, sign says be right back and she never comes back. If I owned this place I'd fire all of them. People keep waiting 5 minutes or so and then leave. I've watched them loose so much business read more

Nice spot, lovely costumer service, and the coffee was pretty good. The location is perfect to share with friends.

Good coffee but the hard metal music was so loud and disturbing! Not a pleasant place to get coffee and sit outside.

I visited Royal Coffee Bar this afternoon. The service was great, but I wasn't all that impressed with my iced coffee. I found it to be fairly bitter. It's probably no issue for someone who likes a lot of cream/milk, but I prefer just a splash. read more

Royal Coffee Bar - Iced coffee. - Coffee & Tea Near Me - Phoenix, Arizona

No decaf coffee or espresso :-( I can't drink caffeine so I couldn't purchase anything. Left empty handed.

this has to be the smallest coffee shop ever. if you work there you cant be afraid of small spaces.. Very friendly though and the coffee was pretty good. will be back read more

I've been here twice this week and I really enjoyed the coffee. However I don't think I'll be back. The customer service was pretty bad. The two baristas were both young girls who were rude and short with us and not helpful in the slightest bit. On the second day I went I had asked about the cookies and the flavors and had to ask the girl four times because she wasn't looking at me and barely spoke at an audible legal. It's was around 11:30am-ish so the it wasn't busy at all to were I wouldn't be able to hear her. Both girls made it seem like a huge inconvenience to order coffee and ask a question. Coffee is good but I except better service especially at Biltmore. read more

Came here after dinner to see if I could grab something sweet, since Karen and I decided to skip on dessert at Christopher's Crush. Perhaps a mocha and a pastry? Karen said she was skipping on coffee since she already had a Flat White at a Scottsdale coffee shop this morning- one of the worst cups of coffee she's had. I said, well if Royal offered Flat Whites, then you may want to try its version. Barista heard of Karen's FW woes and stated he'd lived in Australia for twelve years, so he knows how to make proper FWs. We both mentioned how our first FWs were from Starbucks (and turns out we both do not care for SBUX's version, either), and he said that with SBUX's cup sizings (8, 12, 16 oz), it doesn't make FWs properly. FWs should only be served in 6 oz. for proper espresso/microfoam ratio. She relented to try one made with almond milk, since soy milk would produce, according to the barista, a "clumpier" foam. I couldn't locate "mocha" in the posted menu and decided I'd try a FW with whole milk when I'd overheard the barista telling Karen that he sells more hot chocolates than coffee as the night progresses. I asked what chocolate product does Royal offer, and when he told me "Ghirardelli," I decided to go with a FW, and one of those lovely vegan apricot-oat cookies, please. https://www.yelp.com/biz_photos/royal-coffee-bar-phoenix-3?select=S7PjcbBYveIs67zdOZ9w3A I enjoyed Royal's Flat White- it didn't overwhelm me with too much creaminess like SBUX's version did. The espresso shone through the velvety milk-- I'd order it again! I can't remember if Royal includes one or two shots of espresso in its version, though. (I'm hoping it's only one, since two shots will kill any hope of my sleeping earlier than 3 am tonight!) The $3 vegan apricot-oat cookie, made with olive oil, was delightful, in that it had just enough sweetness and many textures to satisfy me. https://www.yelp.com/biz_photos/royal-coffee-bar-phoenix-3?select=oRMt33mWJjWTcint57QCdg The cookie wasn't sticky, and yet didn't fall apart like some vegan cookies I've tried in the past. I asked barista who made the cookies, and he said they're from Phoenix Public Market. It's been years since my last visit to Royal at Phoenix Public Market, and I'm finally glad to try this one at the Biltmore. I'll definitely stop for more coffee and a pastry in the future! (Psst! If you use Four Square, you may earn stars towards a free cup at Royal!) Do hope that presentation is better in the future... both of our cups of Flat whites were messy, inside and outside of the paper cups! Next time, I'll see if I may order with coffee in a porcelain cup/mug to drink at one of the tables or benches nearby. read more

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Great decor and service. Nice to pull up curbside, walk in and always see a smiling face. Wish I could buy a table for my home like the one inside, solid plank of wood. Great coffee, cool environment. If you are at the Biltmore Fashion Park, this is your coffee shop. Somewhat deceiving entrance just below Elizabeth Arden Red Door Spa and to right of the Ralph Lauren Store. There is even Valet if you need it. For coffee though? Probably not. Oh, and they now have outdoor seating. read more

Coffee spot in the middle of the Biltmore Shopping Center. Nice area to relax and take in a the nice Spring breeze, or night breeze in the summer. Overall the quality of the coffee was good, they roast their own beans! I created my own drink, Honey Lavender White Chocolate Latte. It was really good and not too sweet. read more

I've been here three times now when I was cold walking around the mall. Each time my coffee was just not good. I ordered different kids of coffee drinks thinking maybe that is the problem but it wasn't. This last time it just tasted almost burnt. I'm in need of a coffee today but I'm going to give the other coffee shop a chance. read more

If I were to base my star rating on the quality of coffee alone and the service, i would give this place 5-stars without question. What really put a sour taste in my mouth was that I went to the shop and ordered a medium hazelnut latte with soy. A medium latte I think was priced (according to their menu list) at around $3.75 I believe. Now I don't know what happened between adding hazelnut syrup and adding soy milk as a substitute but once everything was said and done my order came to $9.77. I was shocked and added a $1 tip because I just feel obligated to always do so. So for one medium hazelnut latte with soy my order came to $10.77 with tip. I have lived in California and have paid $3 less for a medium hazelnut latte with soy than I paid here. For same if not better quality coffee and service. I feel like it's important to note that no where on their menu list did they cost out milk substitute add-ins or flavored syrup add ins. If I had known how much each item costs I probably would have just gone with a standard latte. 1-Star for price gouging. read more

I work in the center and this is my fav spot! The chai????? OFF THE CHAIN! T is my fav! She's efficient, friendly, and adds an ounce of joy to my day! Highly recommend!!!!!!!! :))))))))))))))) read more

Went back to this coffee shop while in town April 21st to give it another chance following last visit's bad customer service. Barista was spectacular and coffee was great!! She also helped my father in law with an iced tea as she was very knowledgeable. Great personality. I will come back to get coffee there each time we are in town. Nice work!! read more

I love this place!! The coffee was amazing the barista was fantastic.. I love this place. I love love love this spot.. Chia tea latte.. Then a earl grey yummy thing.. I cant wait to sit outside and hang out drinking coffee talking.. Love the one by the markets! read more

Royal Coffee Bar - Coffee & Tea Near Me - Phoenix, Arizona

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I happened to stumble upon this little gem, luckily. The coffee was amazing, but the service was even better. Tehani is so kind and her customer service was top notch. I may need to cut out Starbucks completely and make this my new daily coffee spot. Keep being great! read more

This is a hidden gem. This is a cute little coffee shop is located at Biltmore, with a cute outdoor courtyard that I can sit and enjoy a cup of coffee. The mochas are my favorite, but I enjoy the seasonal lattes. The baristas are always friendly and the mochas are great! My Dad and I meet there weekly for a chat and a coffee. We used to go after Sunday yoga and continued on even after they discontinued the yoga. It's a great little coffee shop to hang out at and feels safe during COVID times. read more

I tried the Royal Coffee Bar last winter and the coffee was smooth and rich, and warms you up on a chilly day. I tried an iced americano today with a splash of oat milk, and there was no ice in my iced drink. I mentioned it to the barista when she handed me the drink and she said it melted before she handed it to me. The temperature was like warm. I would go back for hot coffee/espresso drinks but will find colder iced drinks around town. read more

Great place to study, cute and near some quality shopping. I really like it because it's secluded and quiet and not too busy. They really knocked it out of the park since they began carrying baked goods from the Phoenix central market. Great Sunday morning spot. read more

Royal Coffee Bar - Coffee & Tea Near Me - Phoenix, Arizona

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I got to try the cold brew coffee, it was GREAT. Pastries looked excellent and I would love to try them in the future. Barista convinced me to put a little fresh cream in my cup and it was perfect! read more

Wonderful friendly service. I had the vanilla mint tea iced. It was amazing. I will be back!!!

The coffee is great! But the girl working today had no personality and was so rude. She did not even smile and looked so unhappy. She was not helpful and was very short when I was asking questions. read more

I used to love this place. I'm completely anti-Starbucks, so I relish finding these unique, artisan shops around the valley. On a hot day, there's nothing like an iced vanilla latte from Royal. Today, however, I was served the iced mocha with old, stale espresso. The "barista" was deep in conversation with a friend, so he couldn't care less. Even Starbucks brews their shots fresh. So disappointed, and I guess I can cross Royal off my list. read more

Watered down cold brew, no creamer nowhere to be found and crappy customer service. Far better coffee shops in Phoenix, skip this one.

The first time I went to Royal was a couple of months ago. It is a cute little coffee shop in the Biltmore, between Ralph Lauren and Capital Grill. The decor is awesome and they have a couple of tables inside and outside. Funny thing is that my husband introduced me to Royal and he does not even drink coffee. I'm glad he did, because the coffee here is awesome. The cool thing is that they do not charge extra for soy milk. Most of the other coffee shops in Phoenix do. I always drink my coffee with soy in it. :) If you are in mid-town area, you should head over to Royal at the Biltmore. read more

I think Royal is my favorite coffee place in Phoenix. I REALLY like the coffee at Lux but it is always so damned crowded and the attitude of a lot of the clientele is so stifling sometimes that I find it difficult to even spend the time to wait in line to get my coffee to go. Royal on the other hand is very quiet and serene (it shares the entrance to Red Door Spa so I guess it kind of has to be serene-who wants to me shoved out of the way by an overzealous scenester while waiting for a coffee before their massage?) Anyway, the decor is open and airy, modern minimalist-it reminds me of a coffee joint you'd hit up in Zurich (or maybe somewhere in Germany). And it's QUIET....you kind of want to whisper or keep your voice down like you're in the library. So I love to come here and relax and enjoy the peaceful atmosphere with a good cup of joe. Their Espresso is nice and smooth so I can always count on a full bodied Americano to get me where I need to be. They also have some yummy treats available too. Love you, Royal!!!!!! read more

Disappointingly overrated. The service is lacking, the environment is not conducive to work, and the coffee is merely decent. Service: There were two employees when I came, neither of which communicated well. To be fair, it was the girl's first day, and was friendly and probably did the best she could. But the guy was unsmiling and muttered when he talked, making it difficult for me to understand what he eventually communicated about the wifi. Working: They stated that the wifi here is not available for customer use. They asked me to use a neighboring business's wifi, but it never permitted me even to load a single web page. It's also important to note that that the environment is another obstacle rather than something to be sought out: It's situated at the entrance of a business building, between the exterior door, a staircase, an elevator, and a closet. They've tried to decorate it like a hipster coffee bar, but functionally it's an echo chamber for human activity, Royal's machines, and the loud music they use to try to cover up the other noise. Coffee: Nothing to write home about. It functions, I suppose, so this place makes an effective alternative to Starbucks. But use it to replace your drive-through experience. If you actually need to sit down and work, your business belongs somewhere else. read more

Even when the Coffee Plantation was there, the Biltmore FP was not a place to get a decent coffee. Then, with even the lackluster Plantation gone, mall employees and visitors alike were left with only Borders and Paradise (*shudders*). Royal is such a wonderful and welcome addition to the Biltmore area. The use of the lobby space leading into the Red Door Spa is very clever, and the coffee bar and seating area itself are typical of Haye's talent for mixing design and functionality. It is the real deal and I look forward to drinking gallons of their delicious brews over the coming years. Roast on, Royal. read more

Great location, close and convenient. Service was fast and friendly. I Don't come here often so I'm not used to the coffee, but it is not bad tasting. Ordered an iced soy latte, it was above average. read more