Food is always hot and fresh. Customer service is always great. Will definitely be back

First time here and both Jeff (Mgr) and Azena performed amazing customer service today upon my visit with my son. Jeff took the time to assist me with an order and show how easy it is to customize a sandwich. Azena fulfilled some verbal requests and made the sandwich very well ... tasted great as expected. Most royal farms that I visit are well kept, and easy to fuel up at. This one is a relatively new location and will definitely stop by again. read more

Royal Farms - Chicken sandwich - Car Wash Near Me - South Riding, Virginia

Good interpersonal relationship, good staff, very neat restroom, and quick service . Nest gas station, all you need is a available It's good for someone to have a real service experience. Come one and bring along your family read more

I just received the gallon of milk that I ordered through uberEats, and the milk is expired since 02/09/26!!!!! this is disgusting!

My first bucket of chicken was unfortunately dry and unappetizing. It would have been a chore to eat. When I asked the manager Jeff, if this was "normal," he immediately offered a fresh batch without hesitation. He even gave me a heads-up that it was too hot to eat right away. That fresh chicken was perfect--the grease practically shot out when I bit into it! This is exactly how I want my Royal Farms fried chicken to taste. Redemption achieved! read more

Very good fried chicken at a decent price. Best to try to get it fresh from the fryer if you can, The mac & cheese is good, too, but not really anything special. However the price is nice. read more

I went to the Jessup MD location. This is a new store. I got the 4 piece chicken and large fries. The white meat was dry and skin was like rubber. Dark meat was the same. This was the second time at that store. First time was good. Burn me once I will never go back. I'm 69 years old and that's bull shit. I'm still working and spent my hard earned money for that shit... read more

Went to tesla charging and stepped into royal farms for buying basic stuff . Water pack 24 - was about 6$ .. everything was a little bit expensive here . In other places water costs 3,50-4$ for 24 pack .. they have other stuff too. I got ice pack for about 5$ .. slow billing and customer service . They have gas stations and tesla charging stations outside . Overall an average experience.. read more

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My mom and I have been looking for quite some time for a really good fried chicken joint in Northern Virginia (yes, we've tried all the other name brands, and while not bad, they were just not what we were looking for). We visited Royal Farms, Chantilly location, and were fortunate enough to be served by Laura. From the moment we approached the counter, she greeted us with a warm smile and a friendly attitude that instantly made me feel welcome. She is extremely affable. We were not disappointed with the chicken. It was dee-licious! (Why didn't we know about this before?) The chicken was hot, crispy, and juicy--very flavorful. Additionally, the cleanliness of the dining area and the overall atmosphere were pretty good, which I believe reflects well on the teamwork and leadership. We left Royal Farms happy and we have returned for more yummy chicken, in part because of the exceptional service we received from Laura and also because we've found that chicken joint we were looking for. read more

Top tier "gas station" food. Felt like Wawa ordering from the touch screen. Chicken box came out piping hot. Fried chicken was bursting with flavor and the right amount of breading. Fries could have been crunchier. The biscuit was the biggest surprise. Super fluffy and the right amount of sweetness. Overall, a very good deal for $11. read more

Royal Farms - Chicken, fries, and a biscuit - Car Wash Near Me - South Riding, Virginia

We stopped for gas and some beverages while on a road trip. I know they're known for their fried chicken, but we'd had lunch not long before so didn't get to try it this time. It did smell really good when we walked in the door though! The pumps worked great and the price of gas was competitive to Sheetz across the street. It's also right by the entrance to the interstate, so that was very convenient. I went inside to pay and to get our drinks. The drink dispenser worked fine and the self serve check out couldn't be easier. We got one of their rewards card in hopes that some locations will be opening near us in NC. read more

False advertising. Look at how full the chicken pot pie is for their marketing and how much they actually give you. $6.99 in full for less than what they were supposed to provide. Are you an honest business, Royal Farms? read more

Royal Farms - Reality vs marketing gimmick! - Car Wash Near Me - South Riding, Virginia

The chicken was quite good for its price and I would say it's definitely worth the visit, but there are also some places that are near this area that also serve chicken. read more

I work near this location and give it a chance every couple months. I've been let down every single time. I've had a chicken tender sub which was inedible because it was all tendons and gristle. Had a chicken salad sandwich that tasted like they cleaned out the fryer and mixed it with mayo. Just got a chicken sandwich with the ingredients thrown into a bag, the tenders next to it, and the cheese missing. Not sure what's up with this place but it feels like I'm being punished each time I walk in. I hear other people talking about how much they like it so I keep giving it a chance, but I think I'm done trying. read more

So glad a Royal Farms is in our neck of the woods. We first visited a Royal Farms in their Ashburn location. This place has a gas station and car wash. You can also get food, snacks, hot/cold drinks, Krispy Kreme doughnuts, etc. inside. We enjoy their fried chicken. You can place an order by going to the kiosk and using their touch screen. Once your order is placed, a receipt is printed out with an order number on it. If you need anything else from the store, pick it up and then head to the cashier. They will scan your receipt from the kiosk and ring up any other purchases. One of the employees at the in-store restaurant calls out your number and hands you your food. Condiments are within reach. Their chicken is fresh, crispy on the outside and juicy within. It has good flavor but a bit on the saltier side. Probably not something we will be getting often but a nice option to have near home. I'm glad you're here Royal Farms. read more

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CHANTILLY, VA 02/08/19 DINNER +We got lucky with a fresh batch of piping hot potato wedges. +The fried chicken was pretty fresh and piping hot, too. +Loyalty rewards program. +They have a Krispy Kreme donut station with a large variety of donuts. +Plenty of gas pumps. +Interestingly, the chicken batter was not overly salty compared to other Royal Farms locations. -The mashed potatoes were inedible. -They ran out of gravy for the mashed potatoes. -Payment via a RoFo rewards account is difficult to set up. Most people come here for the fresh, never frozen fried chicken. I am no different, and I'm glad to see they are expanding to locations close to home all over NoVA. Hopefully, the loyalty rewards program continues to improve and expand. You can count on me to be stopping by here for gas and breakfast on a regular basis. Get your RoFo on and support them, everyone! read more

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Bathrooms: no toilet paper, no soap. Something in every toilet. Gross. Usually I like royal farms but this time it has let me down a lot. read more

Always super clean and filled with the smell of great fried chicken. That being said, I have always enjoyed the fried chicken when it's piping hot. Make sure you order the gravy for the dipping. I have waited a few times for a hot batch to come out. If you haven't tried the fried chicken at RF, you are really missing the taste of good fried chicken!! Try it and let me know what you think! read more

Royal Farms - Chicken palooza..!! - Car Wash Near Me - South Riding, Virginia

Gas station is convenient but the car wash is always out of order. I bought a car wash months ago and haven't been able to use the code!

Real Fast is a slogan they can live up too. I got my late night dinner and my breakfast from them in the fridge to be reheated in the morning whence I awaken. Extra Gravy is a smart double down option. read more

Average food. Bland mac and cheese. It is a gas station with better food then most regular gas stations but as a restaurant it is definitely below average. 59/100 read more

We used to love Royal Farms' "Real Fresh. Real Fast." But today I purchased family pack of Chicken, and it tastes like chicken jerky! I have a hard time to chew it! read more

Royal Farms - Every piece of 10 chicken thigh and drum sticks are like this! - Car Wash Near Me - South Riding, Virginia

I have been twice and now realize that their chicken meals are made to order (or quite a few minutes after order), so be prepared to wait at least 20-30 minutes for what their signage calls "fast-food chicken" that is...just OK. The self-service checkout is convenient, but if a customer comes in to purchase tobacco products, it pulls the food-prep employee out to the registers. read more

I've had RF plenty of times but this location seems to have issues rotating out the stale food on their hot bar. I've come 3 times and every time the food was either lukewarm or hard which isn't really appetizing. I understand that its technically gas station food, but at least make an attempt to keep it fresh. Other than the hotbar area the overall environment is nice and looks clean as far as snacks and it has a legit self service checkout! read more

We have had this chicken three different times and it was terrific. Crisp, tasty and hot. Could not ask for better. Highly recommend.

Meh. I've had better. I've had worse. The good: Chicken breasts were hot, juicy and properly cooked - obviously fresh from the fryer. Meat was tasty, well seasoned and a nice crunch on the batter. Mashed potatoes were decent. Rolls were fresh. The bad: all other pieces of chicken were cold, dry and, well... Bad. Obviously sitting around for awhile. Yuck. And tiny! So small that they'd be better off as buffalo wings! Pieces from KFC, Popeyes and KKChicken are enormous in comparison. The ugly: They forgot my french fries! Unforgivable! read more

I've heard great things about the fried chicken here, although it's a little heavy on sodium. Double check your order before you leave though. I paid for 4 buttermilk biscuits and 2 large mashed potatoes; they only gave me 2 biscuits and forgot the mashed potatoes, so I had to go back in with my receipt. I'm sure they will get the new business kinks worked out. You place your order at a kiosk, then have to walk over to the front self-serve registers with your receipt to pay for your order before you can pick up your food. Similar to Wawa and Sheetz. read more

Royal Farms - Self checkout - Car Wash Near Me - South Riding, Virginia

Friend chicken was actually pretty good. It is apparently never frozen. Some pieces are smaller than I'd like. Whereas some are quite big. The sides are not that good. I've had better potato wedges. read more

The gas station just opened and so far I am not totally impressed. I went there for gas and a car wash and possibly some chicken tenders. The gas prices were in keeping with other nearby stations. If you get a car wash, they knock of $.20 per gallon. I waited in line for the car wash. After 33 minutes it was finally my turn. Only the car wash broke. All that time wasted. I was not about to wait who knows how much more time to head inside and wait for chicken. Urghh. read more

Royal farms is a hit or miss. I haven't been able to figure out when is a good time to go when the food is fresh. The last time I went, chicken was very dry. Their menu is also difficult to navigate and takes getting use to. They charge for every change you make to the meal deal, but you don't find out until afterwards. Hard pass on this one until their food can be more consistent. read more

I frequently passed Royal Farms gas stations and have stopped at one location in Clinton MD for gas that was poorly maintained so vowed never to return and definitely never to purchase food from one. However, Royal Farms fried chicken was served recently at an office function and it looked good. I had a piece which was really good; it was moist with lots of flavor. I changed my mind about Royal Farms and went to the Chantilly VA location for lunch. The ordering process was strange at first and it took a moment for me to realize that I had to input my order at a self-service terminal, pay and then wait for my number to be called. I purchased a two piece white meat chicken with a side of mash potatoes for $6.31. I've seen billboards advertising Royal Farms chicken and could have sworn it was hormone and antibiotic free but it is not. This was evident by the huge size of the breast. I cut a small piece from the breast and saw that the meat was undercooked because it gray on the inside. I returned to Royal Farms for a full refund and will not go back. There is absolutely no excuse for undercooked food, and it is dangerous to consume. read more

I love their Western Fries way too much. I keep getting suckered in to getting the chicken but so far this locations quality has been very hit or miss. I work near Baltimore so I'm very familiar with how the chicken should taste. This location seems to always over-cook the chicken. I gave 3 stars just because of the western fries. Had I been just judging on the chicken Aline I'd give one star. And why have a ROFO card if you can't scan it from your phone? Seriously?????? No, taking the time to manually enter my phone number isn't the end of the world but it would be faster and more convenient if we could scan our card through the app! Why have the app at all if we can't use it in-store? read more

Royal Farms have good food but the service depends on who is working at the time. My double cheeseburger was sloppy. read more

Royal Farms - Front of the store. - Car Wash Near Me - South Riding, Virginia

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I would like to give ZERO stars. We bought a chicken meal, chicken tenders and chicken salad on croissant. They were ALL ABSOLUTELY SOOOO SALTY we couldn't even eat it, total waste of $$$. The western fries were so gross and tasted like OLD OIL that hadn't been changed in who knows how long. The croissant wasn't edible either, it was so hard! We typically LOVE royal farms and our first visit here was great. Such a horrible experience this time. You guys LOST MY BUSINESS. read more

The first few times, I visited for the chicken. It was really good and a great price. However, on my last visit, upon arriving home, I noticed he chicken was dry. Make certain to ask for chicken fresh from the fryer. The chicken I had appeared to have been sitting out for a long period of time. The wedges are great I will try the place again. read more

Very harsh car wash. Definitely noticed some scuffs on my car after using. Will not be going back. Don't use if you have a car you car about. read more

I paid for the works on my car wash. I understand it's a robotic car wash but it didn't remove any dirt from the side of my suburban or the rear doors. Don't waste your money. I'll drive a few more miles for Sheetz on 606 for the same price and a better job. read more

Holy hell that is good fried chicken. So crunchy and flavorful, I can't believe it come from a gas station convenience store!!!

Used to be so much better when there were more fry seasoning options. customer service is good tho :)

I was super excited for this location to open. Love their chicken and always makes for a decent lunch break. However, the service at this location is literally the worst I've ever seen. After today's shopping experience, I really can't imagine I'll be a customer any longer. There is literally never anyone at the counter. The self checkout is fantastic, unless you purchase an item needing an ID, or furthermore if you need anything from behind the counter. The employees all have the same "can't be bothered attitude" it's tiring. I usually stop for lunch, and on my way home from work. The last thing I want to do, is wait until someone, ANYONE!! Wants to help a customer check out. Today I stared down a lady at the desk behind the counter, a young man was standing there when I walked into the store, and was still standing there by the time I was ready to check out. All in the line of sight for this lady. After leaning over and staring a bit longer, she proceeded to roll her eyes and come to help both of us. I told her the young man was there first, and once she asked what I needed, which was a carton, her attitude was so flared, she scanned the carton and hit me with the dark thing. I'm not hurt, nor am I claiming to be, but the rudeness of this lady was overwhelming. She did apologize, but ... this is your job. Pretty upset with this establishment to date. It never seems to be a pleasant experience. read more