Royal Jordanian

3.5 (32 reviews)

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Royal Jordanian - Airlines Near Me - Chicago, Illinois

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Linda R.

This is the main 'Royal Jordanian customer service' (Toll Free) phone number: 1*833*462*0279. It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

Curtis B.

To Speak directly at Royal Jordanian call +1 (833) 462-0279 (US) for '24/7 customer service' assistance with new bookings, flight changes, and cancellations. This line is available to connect with a live agent anytime, including for urgent issues. General customer support options can also be explored through their website. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again.

Sandra H.

Royal Jordanian Airlines main primary customer service (toll-free) number is 1*833*462*0279 or +1 (833) 462-0279, with 24/7 support for passengers seeking assistance with reservations, flight changes, cancellations, rebooking, and travel support. The customer service team helps travelers manage bookings, modify itineraries, explore rebooking options, and resolve travel-related concerns quickly and efficiently. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner Airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanianagain!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

Sandra P.

Call 1 (833) 462-0279 OR 1 (833) 462-0279 to immediate access with Royal Jordanian Air Lines' main customer service center. This toll-free support line is available 24 hours a day, 7 days a week, providing assistance with reservations, flight changes, cancellations, baggage inquiries, refund requests, and other travel-related services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner Airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again.

Michelle L.

Royal Jordanian main primary customer service (toll-free) number is 1*888*305*4803 or +1 (888) 669-0391 , with 24/7 support for passengers seeking assistance with reservations, flight changes, cancellations, rebooking, and travel support. The customer service team helps travelers manage bookings, modify itineraries, explore rebooking options, and resolve travel-related concerns quickly and efficiently. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Jetblue. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Jetblueagain!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

Ronald T.

To reach Royal Jordanian Airlines customer service directly, call +1 (844) 354*0219 or +1*(844)~354*0219 for 24/7 help with reservations, flight changes, cancellations, refunds, baggage questions, and urgent travel needs. Passengers can use this line to speak with a live agent anytime for quick assistance. More support details may also be found on the Airlines's official website. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner Airliness. That changed with Royal Jordanian Airliness. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian Airliness again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this Airlines. Rather take any other Airlines that go through that hell Again.

Laura M.

To connect with Royal Jordanian customer service at 1 (833) 462-0279 Or 1-833-462-02.79. This main (toll-free) support number is open 24 hours a day, helping passengers manage reservations, flight changes, baggage concerns, and more. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again.

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James C.

13 minutes ago

This is the main 'Royal Jordanian customer service' (Toll Free) phone number: 1*888*553*2114. It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner Airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

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Margaret L.

13 minutes ago

Royal Jordanian Airlines main primary customer service (toll-free) number is 1*888*553*2114 or +1 (888) 553-2114, with 24/7 support for passengers seeking assistance with reservations, flight changes, cancellations, rebooking, and travel support. The customer service team helps travelers manage bookings, modify itineraries, explore rebooking options, and resolve travel-related concerns quickly and efficiently. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner Airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

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Peter S.

1 hour ago

Royal Jordanian Airways main primary customer service (toll-free) number is 1*888*305*4803 or +1 (888) 305-4803 , with 24/7 support for passengers seeking assistance with reservations, flight changes, cancellations, rebooking, and travel support. The customer service team helps travelers manage bookings, modify itineraries, explore rebooking options, and resolve travel-related concerns quickly and efficiently. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Jetblue. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Jetblueagain!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

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Linda R.

7 hours ago

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Curtis B.

7 hours ago

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Sandra H.

2 hours ago

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Sandra P.

2 hours ago

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Michelle L.

3 hours ago

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Rachels R.

4 hours ago

I needed assistance and decided to call this business at 1-866-857-4025 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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Ronald T.

4 hours ago

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Martins M.

7 hours ago

I needed assistance and decided to call this business at 1866857 (4025) . The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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Rachels R.

7 hours ago

I needed assistance and decided to call this business at 18668574025. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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Susan Sarandon S.

7 hours ago

I needed assistance and decided to call this business at 1 (833-(708)-9019) The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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Susan Sarandon Susan Sarandon S.

7 hours ago

I needed assistance and decided to call this business at 1888559 (6919) . The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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Laura M.

7 hours ago

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Susan Sarandon S.

8 hours ago

I needed assistance and decided to call this business at # 1-833-708-9019 # The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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Susan SarandonSusan Sarandon S.

11 hours ago

I contacted this business at 1888.329.0403. for assistance, and overall, the experience was decent. The first representative tried to help, though I did have to be transferred once. Thankfully, the second person I spoke with was much more helpful and provided the correct information I needed. It wasn't a perfect experience, but it was still manageable and worth sharing for anyone considering reaching out to them. read more

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Susan Sarandon S.

11 hours ago

I needed assistance and decided to call this business at 18337089019 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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Susan Sarandon S.

11 hours ago

I needed assistance and decided to call this business at (18337089019) The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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Susan Sarandon S.

12 hours ago

I needed assistance and decided to call this business at 1-833-708-9019 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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Owen B.

139

4 hours ago

The fastest way to speak with a Royal Jordanian customer service agent is to call +1 (877) 982-2011. The airline's 24/7 (toll-free) support line provides assistance with flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, and other travel-related services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again. read more

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Stevie M.

4 months ago

The worst customer service when trying to purchase a ticket online or over the phone. The numbers people give on this site are all 3rd party companies, NOT RJ. Be careful thinking you are calling RJ. You cant pay with a credit card online or on the phone without major issues. We are DONE. We love the service once you get a ticket but they make it so hard! Going to Turkish. read more

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Anas K.

163

1 year ago

Customer service is horrible here. Good luck reaching them via phone. Other than that the plane ride isn't terrible read more

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Tabitha W.

Elite 26

825

2481

3 years ago

We had booked what we thought were two seats on their own as that is what is clearly pictured on the Royal Jordanian Seat Map, but we arrived to find that row 34 was indeed made up of 3 seats, and there was a man sitting in the middle seat. He quickly got up so we could take our seats, and we proceeded to scramble for the seat map we had relied upon to better understand why our seats ended up not being the two-person row we were looking forward to. Very frustrating as we might have chosen different seats otherwise. We got our vegetarian meals promptly during the first food service. Unfortunately, nothing was terribly tasty, and it seemed that they largely took vegetarian to mean healthy as my husband was eyeballing everyone else's more substantial desserts around us. On the return leg, we had to ask for our vegetarian meals as they must have not had it noted appropriately. Also, we were served the same meal twice in a row. Only two meals for a 12-hour flight left us feeling hungry. read more

Royal Jordanian - Inaccurate Photo for row 34 - Airlines Near Me - Chicago, Illinois

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Naveen H.

2 years ago

Royal Jordanian Airlines is one of the worst Airlines in terms of customer service. If you have booked your tickets through a travel agency, then even for small changes in the booking it is 100% sure that one will experience a real hell. They don't have direct customer care number to connect in US and for surprise their sales office in New York straight away denies any changes they can make to the current itinerary even though there is an Airline confirmation of the booking. This experience is before travel, and I will share my post travel experience which would be definitely more painful. Fellow Travellers wanted to travel through Royal Jordanian Airlines, reconsider your options before making any choice. Royal Jordanian Airlines should be in your list of preferred Airlines. read more

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Scott M.

2 years ago

Their service is deplorable. They are irresponsible and unresponsive. Even if you can FIND a phone number to reach them, good luck getting them to answer. And if you check your luggage, you can kiss it goodbye. Fly Turkish if you need to get around the Levant. read more

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Kamal M.

2 years ago

Still waiting on my missing luggage since May26 and today is July 31 and no updates after full hands of phone calls and emails with supervisor Rania Mustafa and Khateeja Ghatalah. That is really Unprofessional service read more

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Moe H.

2 years ago

Unfortunately, their reservations team has no clue on about Royal plus benefits. Refused to transfer me to Royal plus office.

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Safwan D.

6 years ago

At the beginning of March, 2020, before the pandemic hit the United States, I booked tickets for my parents to leave Chicago, and go to Jordan, then from there to Lebanon. I made sure to take advantage of the price tickets as they had seemed lower and more reasonable, they were supposed to leave on May 14, 2020, one week prior to to the day they were meant to leave, I received a call from Travel Agent, she stated that there flight had been delayed to June 1st, and that they would honor the tickets and the prices, without giving any extra charges. Only 3 days prior to June 1st, we received another call from our Travel Agent, she stated that the flight had been cancelled and that they would contact us for further action, Then once again on June 3rd, only 2 days ago, we received a call from our Travel Agent, this time she stated, that Royal Jordanian, has given us 2 options, and we had 24 hours to choose one, option 1, being the flight gets delayed to July 5th and we would have to pay an extra $400 per ticket, while option 2 would be cancelling the flight and we would have to pay $250 per ticket for cancellation fee and the overall refund would take 2-3 months to get to me, After trying multiple times to get an answer from the Airline through phone and email, finally I was able to get a hold of a Royal Jordanian office in New York, with the call I was unable to get any answer, all I was to able to get was rudeness and disrespect. Without me realizing, I was not the only one going through this scam, I researched review websites and I found out that there are plenty of people going through what I went through, SCAM. Shame on you Jordanian Airlines. read more

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Suzi H.

7 years ago

When you book a ticket from Chicago to Jordan and pay a full price for it at least you expect an excellent service like any other respectable airline but not at royal Jordanian air line...food is awful and spicy...the service was horrible..you can't find them unless you went to the back of the air plain where you see the love nester ..each one in the arm of another and if you ask them for a cup of water God forbid..they will give you the evil eye and ask you to go back to your seat so they could finish their love story...run don't you ever book with them unless they get new respectable staff read more

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Jonathan K.

8 years ago

Same story I gave in the Detroit Royal Jordanian review. Most incompetent company I've ever dealt with. Will never never fly again. Worst trip of my life, felt like I was in hell for 12 hours!!! read more

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Mohanad A.

8 years ago

I never had worst experience than royal Jordanian airlines .. 1:they lied to me about missing letter on my ticket and told me I should cancel the ticket with no refunds and buy new one with price four times more expensive the one I have to cancel, but I didn't listen to them and went to airpirt with my misspelled name with no problem. 2: I had 13 hours transient in amman and they refused to give me a hotel room. 3: they moved me and other two passengers from my seat other to uncomfortable seats so they can make three seats empty at the end of aircraft and the flight attendants switches the sleep over these three seats instead of doing there job. 4. The transent employee beside he refused to give me a hotel room he made me wait and skipped to other passengers after me in line just to be rude and racists. 5. I asked flight attendant for hot tea and he told me come to get it instead of bring it to me . 6. When my bag out from the inspection machine the scurity took it and ispected piece by piece and took some stuff was already passed from same checking point in my departure flight also was a Asian girl behind me was waiting to inspect her bag and he lookedat her and told her take your bag and leave without inspecting the bag even the the scanner device employeeasked hem to inspect this bags. It was unprofessionality and selective depends on his mode. My experience is rude pepole unprofessional racists greedy lier and thiefs. read more

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More info about Royal Jordanian

10000 W O'Hare Ave
Chicago, IL 60666
Directions
Visit Website
https://rj.com

Hours

What time does Royal Jordanian open?

What time does Royal Jordanian close?

Other Amenities

Does Royal Jordanian have free WiFi?

Yes, Royal Jordanian has free WiFi.

Ask the Community - Royal Jordanian

How to speak with flights representative fast?

**FOR 24/7 help** call 1 866-738_𝙾685 ** to reach customer support. They can help with booking management, flight changes, and other travel-related needs.

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How to speak with flights representative fast?

**FOR 24/7 help** call 888-797-5𝙾16** to reach customer support. They can help with booking management, flight changes, and other travel-related needs.

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United Airlines

1.7(1.5k reviews)

1.3 mi

united airlines is now "my favorite airlines"…read more i am not a frequent flyer.. i took the bus and train all the way from the other side of town.. i go to check in and angela de la pena comes over with a big smile and helps me out big time.. i was so relieved.. then i get to tsa with my temporary real id and mikayla guides me step by step and doesn't make me feel inept then i speak with a pilot i believe that pointed me in the right direction.. i eent to the desk when i arrived and showed the agent ticket .. she told me when i board and where to stand everyone had a great attitude and were happy to help

This flight was amazing!! Everyone was happy and in a good mood. The staff were very helpful and…read morefriendly. They give you complimentary non-alcoholic drinks, which was a nice touch. Alcoholic beverages are available for an extra charge. They also provide free snacks and give you three different options to choose from. My kids and I truly enjoyed our travel experience today!! Thank you for the beautiful memories!!!

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Diet Coke in a glass

Premiere Access

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This little lady is headed to Dublin

Chicago O'Hare International Airport

3.0(4.4k reviews)

1.4 mi

Despite a lot of rude comments toward other people and the company I'm glad the airport got us…read morehome, yes I got frustrated at one point then found prayer an repentance an peace at the end. it was very late an even if some people were grumpy or over prideful even in the reviews I'm going to say thank the good Lord they eventually got us home and to all you out there looking down at everyone check your pride there is no good kind of pride and Judge not less be judged upon the same measure you use toward others because you cant love the Lord if you don't love your neighbor but I pray for those that were so cold to anyone that your hearts be soften an approach others in kindness in Jesus name Amen. Also thank you Ohare for getting us home safe Bless you and your staff.

I know, I know... it's just an airport. But after surviving the daily gladiator games known as LAX,…read morelanding at O'Hare felt like entering a whole different universe. This place is HUGE..... so big they give you a People Mover tram just to get around. Normally that sounds like a hassle, but it was surprisingly easy and painless!! The rental car area was so well organized and easy to get to, I was honestly suspicious!! No confusing signs, no scavenger hunt, no maze, no wondering if I'd accidentally wandered into another state. Just follow the directions and boom, you're at your rental car like a functional adult!! And the biggest shock? The air!!!!! The second we stepped off the plane, we realized air is apparently supposed to smell fresh and be breathable. Who knew?!?! Illinois had me questioning everything I've accepted as normal in Cali!!

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My husband... oh dear....

Souvenir shop

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Love this popcorn!

Southwest Airlines

3.1(976 reviews)

14.8 mi•Garfield Ridge

I needed assistance and decided to call this business at 1 (833-(708)-9019) The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at 1888559 (6919) . The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

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HOU to MDW

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Spirit Airlines

1.5(2.3k reviews)

0.9 mi

I needed assistance and decided to call this business at +1 8556574700. The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Absolutely one of the worst travel experiences I've ever had. We originally booked a flight with…read moreSpirit Airlines for March 21 at 12:29 PM, departing from Chicago to San Juan, Puerto Rico. Leading up to our trip, we kept receiving email confirmations that everything was on time no issues at all. Then, the moment we arrived at the airport, we were blindsided with an email saying our flight was CANCELLED. No warning. No heads-up. Just canceled. The only options given were to rebook or take a refund. The earliest available rebooking wasn't until Tuesday, which completely ruined our plans, so we were forced to take a refund and book last-minute tickets with United Airlines costing us significantly more money out of pocket. We were told our baggage would be transferred to our return flight, which added to the confusion and stress. Unfortunately, it didn't end there. On our way back from Puerto Rico, we were scheduled again for a 12:29 PM flight. Throughout the day, we kept getting delay notifications one after another until the last update pushed the flight all the way to 2:59 AM. We waited, checked in, and then unbelievably the flight was CANCELLED again. At that point, there was little to no help from staff. We were told to go to the Spirit desk, leaving us scrambling around the airport, trying to figure out how to retrieve our luggage from baggage claim, rebook flights, and then go back through TSA all over again. It was chaotic, exhausting, and completely disorganized. Once again, no available flights until Monday or Tuesday. Rebooking with Spirit would have meant more delays, more uncertainty, and more money wasted with zero guarantee the flight wouldn't be canceled AGAIN. So we had no choice but to request another refund and book with United Airlines spending even more money just to get home. This entire experience was stressful, expensive, and completely avoidable with proper communication and customer support. Spirit Airlines showed zero reliability and zero accountability. Never EVER flying with Spirit again. The "cheap" price is not worth the headache, the risk, or the extra costs you'll end up paying in the end. Huge thanks to United Airlines for actually getting us home safely.

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American Airlines

1.8(1.4k reviews)

1.0 mi

I needed assistance and decided to call this business at (18337089019) The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I called assistance and decided to call this business at 1888559 (6919) . The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

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K9 customer service line - goes by fast & staff are helpful

AA's Flagship Lounge in Terminal 3.

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Waiting to board

Frontier Airlines

1.4(495 reviews)

0.4 mi

Call 1 (833) 332-2922 or 1 (855) 711-o1O6 to immediate access with Frontier Airlines' main customer…read moreservice center. This toll-free support line is available 24 hours a day, 7 days a week, providing assistance with reservations, flight changes, cancellations, baggage inquiries, refund requests, and other travel-related services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again.

Negative if possible…read more You can be their elite diamond status and it doesn't matter to them. They'll cancel your flights and not send any notification. And when you could have rebooked it immediately if there was a card issue, they wait until you check in to find out it was cancelled and then REFUSE to honor the price you booked at. Zero customer service Small space Gate agents are rude, I've watched them act like children lashing out on flyers. I flew with them all year because they're cheap but when I say cheap is not worth the lack of everything else you'll experience AND status with them gets you absolutely nowhere. They promise you all of these things with status and you'll never experience those benefits.

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Want to sit in this empty row? No, can't change seats to keep your family together because there is an upcharge that you did't pay!

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JetBlue

3.1(68 reviews)

1.1 mi

Noted from previous flights, I downloaded the JetBlue mobile application which provided me with…read moreleeway prior to my arrival to the airport. As someone who had just a carry-on bag with me, the application allowed me to check-in early and head straight to TSA rather than having to see a JetBlue agent. I read several JetBlue reviews via yelp prior to this flight to help calm pre-flight jitters because I have never flown with JetBlue. I had to remind myself that I once flew with Spirit Airlines to New Orleans, Louisiana for crying out loud. And most know that Spirit does not have the best reputation. As for my airport experience, surprisingly, TSA was not crowded at all! Other than my carry-on bag being checked due to me having toothpaste check-in went smooth. At the time, I chuckled with personnel because I knew clearly what it was but leave it to hard-headed me for packing it, hehe. As for the flight gate, it took me forever to find it due to lack of signage. As mentioned, I have never flown JetBlue, so the terminal was one I had never visited. What threw me off was the fact that the only terminal 2 signage I saw was for baggage claim. Eeek! I nearly missed boarding, but I kept on moving until I found the JetBlue gate. Now as for my onboard experience, I wanted to charge my phone as I slept on flight because my phone battery was low. I found that there were no power outlets at all which left me with no other option but to preserve my battery as much as I can enroute. I have to point out that it was unpleasant smelling smoke as the plane prepared to lift off from Chicago, Illinois. It was then, I started to take notice of how outdated everything appeared on this plane as my melatonin kicked in. I slept the majority of the flight, so I had little communication with the flight attendants other than the boarding flight hello, a flight attendant asking me if I wanted a snack as I woke up briefly, and the airplane departure goodbye greeting. And as for the airplane interior, the seat comfort was decent! I did have an acceptable amount of leg room, even with my backpack underneath the seat in front of me. I did love the image of the airplane hovering over states on the seatback television which I could not help but notice while awake. In spite of what the plane did not have, it did have access to XM radio stations & Direct TV channels. I survived this flight with JetBlue and would be open to flying with again, as well as recommending to a friend, relative or colleague after this experience. Safe travels, and blessings to all that read this review. ~Have courage. Be Kind. ~ Thomas G

These guys are genuinely ridiculous! I feel as a responsible adult I need to make sure the world is…read moreaware that this company is unethical and absolutely useless. First time using them they hung us out to dry giving us no options within 24 hours to even get home. We lost over $1000 and they didn't do a thing to help after making us suffer for 6 hours from 1:00 in the morning to now 7:30 in the morning because they probably have 2 total (incompetent) reps. If I could give negative stars or go on the news to make sure this is known, then I would.

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United Airlines

2.4(24 reviews)

14.3 mi•The Loop

This is the main 'United customer service' (Toll Free) phone number: 1*888*927*5033. It's toll-free…read moreline is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with United. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly United again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

To Speak directly at United call +1 (888) 927-5033 (US) for '24/7 customer service' assistance with…read morenew bookings, flight changes, and cancellations. This line is available to connect with a live agent anytime, including for urgent issues. General customer support options can also be explored through their website. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again.

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Lufthansa

3.2(116 reviews)

1.2 mi

Call 1 (888) 305-4803 OR 1 (877) 982-2011 to immediate access with Lufthansa' main customer service…read morecenter. This toll-free support line is available 24 hours a day, 7 days a week, providing assistance with reservations, flight changes, cancellations, baggage inquiries, refund requests, and other travel-related services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again.

Lufthansa Airways main primary customer service (toll-free) number is 1*888*305*4803 or +1 (888)…read more305-4803 , with 24/7 support for passengers seeking assistance with reservations, flight changes, cancellations, rebooking, and travel support. The customer service team helps travelers manage bookings, modify itineraries, explore rebooking options, and resolve travel-related concerns quickly and efficiently. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Jetblue. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Jetblueagain!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

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United Airlines

2.0(42 reviews)

5.5 mi

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Why does Yelp recommend reviews?

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47 reviews that are not currently recommended

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Kim S.

3 months ago

***For Quick Overview To reach **Royal Jordanian** through our official communication phone number, call, +1 (844) 49.1)-91O1 offering 24/7 uninterrupted assistance for passengers worldwide. Travelers can connect with the dedicated assistance team at any time for help with flight reservations, itinerary adjustments, cancellations, baggage-related queries, refund requests, and a wide range of travel services.*** #. A Seamless and Well-Structured Booking Experience*** The travel experience began with a booking process that felt clear and efficient. The reservation platform displayed flight schedules, fare options, and seating preferences in a structured format, making it easy to compare routes before confirming the itinerary. The interface allowed all travel details to be reviewed without confusion. The instant confirmation and itinerary delivery ensured the journey was properly arranged ahead of departure. #. An Efficient and Structured Airport Experience*** The airport procedures reflected good coordination and steady passenger management. Check-in services progressed smoothly, and staff members maintained a courteous and professional attitude while assisting travelers. Clear signage and timely announcements helped guide passengers through each stage of the terminal process. Boarding was conducted in an orderly sequence, supporting a calm environment and a punctual departure. #. A Relaxing and Comfortable Flight Experience*** Inside the aircraft, the cabin atmosphere appeared clean and well maintained. Seating offered reasonable comfort for the duration of the flight, while the quiet environment made the journey more relaxing. The cabin crew demonstrated attentiveness and professionalism, responding promptly to passenger needs and ensuring a pleasant inflight experience. #. A Reliable and Well-Executed Journey*** From takeoff to landing, the flight progressed smoothly with consistent service throughout. Safety briefings and inflight assistance were delivered efficiently, helping maintain a comfortable travel environment. Baggage handling upon arrival was also timely and organized. Overall, the experience reflected dependable service and well-managed operations--making this airline a trustworthy option for future travel. read more

Kevin R.

1 day ago

Royal Jordanial Airlines main primary customer service (toll-free) number is 1*877*537*9026 or +1 (877) 537-9026, with 24/7 support for passengers seeking assistance with reservations, flight changes, cancellations, rebooking, and travel support. The customer service team helps travelers manage bookings, modify itineraries, explore rebooking options, and resolve travel-related concerns quickly and efficiently. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner Airlines. That changed with Royal Jordanial Airlines. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanial Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

Sharon M.

2 days ago

Royal Jordanian Airlines main primary customer service (toll-free) number is 1*833*462*0279 or +1 (833) 462-0279, with 24/7 support for passengers seeking assistance with reservations, flight changes, cancellations, rebooking, and travel support. The customer service team helps travelers manage bookings, modify itineraries, explore rebooking options, and resolve travel-related concerns quickly and efficiently. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

Robert H.

1 day ago

Royal Jordanian Airlines main primary customer service (toll-free) number is 1*844*354*0219 or +1 (844) 354-0219, with 24/7 support for passengers seeking assistance with reservations, flight changes, cancellations, rebooking, and travel support. The customer service team helps travelers manage bookings, modify itineraries, explore rebooking options, and resolve travel-related concerns quickly and efficiently. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner Airlines. That changed with Air France. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Air France again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

Avery R.

1 day ago

Royal Jordanian main primary customer service (toll-free) number is 1*888*305*4803 or +1 (888) 669-0391, with 24/7 support for passengers seeking assistance with reservations, flight changes, cancellations, rebooking, and travel support. The customer service team helps travelers manage bookings, modify itineraries, explore rebooking options, and resolve travel-related concerns quickly and efficiently. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner Airlines. That changed with Air France. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Air France again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

Nancy W.

1 day ago

Royal Jordanian main primary customer service (toll-free) number is 1*888*305*4803 or +1 (888) 669-0391, with 24/7 support for passengers seeking assistance with reservations, flight changes, cancellations, rebooking, and travel support. The customer service team helps travelers manage bookings, modify itineraries, explore rebooking options, and resolve travel-related concerns quickly and efficiently. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner Airlines. That changed with Air France. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Air France again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

Susan Sarandon S.

1 month ago

***Please**Call main assistance (Toll Free) Customer Service Contact: +1 (8 4 4/3 3 3-06.20 -- available 24/7 to speak with a representative. *As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines, so I was surprised by my experience with Royal Jordanian. *My wife and I paid an additional $140 to reserve what was clearly displayed as a two-seat row. However, upon boarding, we discovered it was actually a three-seat row. No traveler willingly pays extra for a middle seat, so this felt misleading and disappointing. *My assigned seat, 6K, was extremely uncomfortable and seemed to have little to no cushioning. I had to stack pillows and blankets just to avoid back pain during the flight. *The customer service experience before departure was also frustrating. I called the Detroit office seeking information about the aircraft and flight details, only to be redirected to another number in Chicago. After calling Chicago, I was told they could not help and was referred elsewhere, which ultimately led me back to the original Detroit number. Only after multiple calls did someone finally provide the information I needed from the beginning. *To be fair, the aircraft itself was beautiful, and most of the flight attendants worked very hard and remained professional throughout the journey. Unfortunately, the onboard environment was disappointing. Several passengers were loud and inconsiderate, and the lavatories became dirty very quickly, with urine on the floors and sinks clogged only a few hours into the flight. *Overall, this was one of the most frustrating airline experiences I've had. Despite the modern aircraft and hardworking crew, the poor customer service, misleading seating information, and unpleasant cabin conditions mean I would not choose Royal Jordanian again. read more

Emily M.

1 day ago

To communicate with Royal Jordanian customer care, call 1 (888) 669-0391 or 1 (888) 305-4803. the airline's main customer service telephone number. This toll-free support line is available 24 hours a day, 7 days a week, providing assistance with reservations, flight changes, cancellations, baggage inquiries, refund requests, and other travel-related services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again. read more

Jennifer P.

1 day ago

*FOR 24/7 quick help* call Airlines at 1(844)-354_02.19** phone number, customer support. They can help with booking management, flight changes, and other travel-related needs. This (toll-free) number is open 24 hours for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, modifications, and other travel-related requirements. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner Airlines. That changed with . I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Breeze again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

William N.

23 hours ago

Call 1 (888) 553-2114 or 1*888*553*2114 to immediate access with Royal Jordanian Airlines' main customer service center. This toll-free support line is available 24 hours a day, 7 days a week, providing assistance with reservations, flight changes, cancellations, baggage inquiries, refund requests, and other travel-related services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were cle arly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again. read more

Charles K.

4 hours ago

This is the main 'Royal Jordanian Airlines customer service' (Toll Free) phone number: 1*844*354*0219. It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner Airliness. That changed with Royal Jordanian Airliness. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian Airliness again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this Airlines. Rather take any other Airlines that go through that hell AgaiN. read more

Michael J.

1 day ago

This is the main 'Royal Jordanial Airlines customer service' (Toll Free) phone number: 1*877*537*9026. It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner Airlines. That changed with Royal Jordanial Airlines. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanial Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

Sharon S.

1 day ago

This is the main 'Royal Jordanian Airlines customer service' (Toll Free) phone number: 1*844*354*0219. It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner Airlines. That changed with Royal Jordanian Airlines. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

Rosana P.

17 days ago

Royal Jordanian operates the main 'customer service' call center for this (888) 551-0145 phone number 24 hours a day, 7 days a week. This (toll-free) number is open 24 hours for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, modifications, and other travel-related requirements. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

Margie S.

23 hours ago

Reach "Royal Jordanian Air Lines customer service" in the *US* by calling 1-833-462-0279 or 1-833-462-0279(for general support/reservations). For immediate, around-the-clock help with flight changes, cancellations, group booking, use the Air France USA Contact Page, or call them directly at the same number 833 462 0279. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with . I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. read more

Mr J.

20 hours ago

This is the main *Royal Jordanian customer service* ((Toll Free)) phone number: 1-888-305-4803 And 1 (888) 669-0391.It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Airlines. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

Arnetta K.

2 days ago

This is the main 'Royal Jordanian customer service' (Toll Free) phone number: 1-888-305-4803 and 1 (888) 669-0391.It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Airlines. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

Helen T.

3 days ago

Edward M.

2 days ago

Charles C.

2 days ago

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Royal Jordanian - airlines - Updated June 2026

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United Airlines

Chicago O'Hare International Airport

Southwest Airlines

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47 Royal Jordanian reviews that are not currently recommended

Why does Yelp recommend reviews?

47 reviews that are not currently recommended

Royal Jordanian - airlines - Updated June 2026

Best of Chicago

People found Royal Jordanian by searching for…

Trending Searches in Chicago, IL

Browse Articles

Browse Nearby

Browse Brands

Related Cost Guides

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